M30X 118 serious problem

Hello

I would like to share with you a serious problem with my new M30X 118.
The problem is that when the laptop is connected to the network through the power adapter and a USB device connector touches the plate of metal USB interface at the back, or in general any metal surface one the back of the laptop, then suddenly the computer turns off! (I guess it's some sort of short circuit).

Concerning

John

Hello

The effect you described probably is probably caused by an electrostatic discharge (ESD). This means that you must avoid touching the metal part of the USB connector with your fingers (especially when wearing clothes made of plastic). I found an interesting article on this issue.

You can read on http://en.wikipedia.org/wiki/Electrostatic_discharge

Good bye

Tags: Toshiba

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