Mass storage device drivers cannot be found?

the software for mass storage device has been deleted I think? and I get a pop up message saying to solve this problem. I do not have the origanal disk how can I fix this please

Hello

1. What is the full error message you get?

2. you remember to make changes to the computer before this problem?

Method 1:

You can check the link below and try to run the fixit material and check.

Hardware devices do not work or are not detected in Windows

Method 2:

Alternatively, you can try to install the updates of windows and check.

Install Windows updates

Updated a hardware driver that is not working properly

Method 3:

You can check in the Device Manager to locate the failed peripheral drive, it may appear as an unknown device or with a yellow or red bang. Also check the error.

You can also try uninstalling and reinstalling the same.

a. click on start

b. type devmgmt.msc in search, and then press enter

(c) in the Device Manager, find the device, right-click on it and select uninstall.

d. restart the computer and check.

Hope this information is useful.

Tags: Windows

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    --------------------------------------------------------------------
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    (2) is limited to any specific USB device?

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    Please provide detailed information about your question. I appreciate the step by step troubleshooting, and pain that you have taken to resolve your problem. However, there are a few steps more that we can try to diagnose the root cause and to check the health of your system, to solve the problem permanently.

    Microsoft does not recommend using third party software melody. That running these software can damage records.

    For the problem with the error code 10, I would ask you to try the steps below:

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    Try the following and see if it helps.

    Method 1:
     

    If you use a USB device to connect an external device, and then try connecting to another USB port and check if it helps.

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    Hardware devices do not work or are not detected in Windows

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