Missing icons from blackBerry Smartphones to bbm screen

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• Missing icons for blackBerry Smartphones

  my world of bb and my phone icons are missing, don't know if are more like new to this lark bb

  a hard reset would bring back my apps?

  Help, please

  Hi and welcome to the Forums!

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If this does not work, then please go back and try to explain more fully what happens. Some details help prevent us to guess. For example, what level of BB OS are you on? What things are missing - icons or apps (you said both)? How do you know they are missing? If they are apps, how do you know that the software is still installed?

  Best!

• Missing icon for blackBerry Smartphones

  Hello

  The blackberry app world icon disappeared from my home screen, I tried to download app world once again, but no icon appeared, someone at - it solutions?

  First of all, make sure that the icon is not hidden.  While on your home screen, press the menu key and select Show all or show all if one is available.  If that isn't find it, go to your Applications list to see if it is on your phone.  You can find that by going to your home screen in Options > device > application and pick up there.  If it's there, highlight it with your mouse, press the menu key and select Remove.  Once you have done this, from the browser on your phone, go to www.blackberry.com/appworld to redownload.

  Let us know if that helps you.

• Missed calls from blackBerry Smartphones appears

  Hello

  I have a problem with my "BOLD" is not showing me my missed calls. I see the call missed out on the top icon, but when I look at the phone ad I don't see no number.

  I tried to change the parameters of logging of the call but nothing helped.

  This problem started pover the past 4 days... it worked fine before...

  any help with this wud help! Please

  Maybe resembles the call log database my be corrupt. You can try to clear the database to see if that fixes the problem. To do that you can open the Desktop Manager and go to the backup and restore icon. Then, click on the Advanced button. On the right side, find the log of the calls or phone call log database. You can tap the Clear button. In doing so, you delete all entries in your call log.

  Then try to see if you are still having the same problem. If so you will need to back up data from your phone and wipe the unit

• Missing messages from blackBerry Smartphones

  I've been texting back last night and when I went to look at messages this morning, none of the messages are on my phone.  It shows here and there a few emails but none of my text messages.  I know that I don't remove any of them, so what could happen to them?  This happened to someone else?

  It is a common problem with this phone.  On the forums I've read, the main question is related to memory.  On the phone memory is limited.  The more programs you have installed (especially if being run), then the most often, you will have this problem.

  A few things that I found to help (other forums) with this problem on my phone:

  1. Go into "Options: Status" it will show you "Free File" and "File Total" If you have less 12 000 000 bytes of free space, and then your phone isn't really enough memory to function optimally.  This means that you have too many programs, or too much memory is used on your device.
  2. Go to: "Internet browser: press blackberry: options: cache operations ' then 'Clear history' and cache then erase content, clear pushed content, disable the cookie cache.  This will free up a lot of space.
  3. Go to "Options::Advanced Options::Applications" and delete the apps that you don't use. for example I do not brickbreaker or Notes or Sprintstore, etc.  In addition, delete the various language modules that you do not use.
  4. Go to: "camera: Hit Blackberry button: access options: click on the images to store"-change this in "On Media Card" so that the photos are saved on your memory card (providing you have a).  This will free up memory resources on your device.
  5. Come on in "Media::Hit Blackberry button::scroll up to options: devide all limit memory 12 MB: value reserved pictures memory 0 MB" this will ensure that your device does not use memory by recording media on the device itself, rather it will store it on the map.
  6. Remove all old text messages that you don't want.  However, if there are messages you want, SAVE THEM! (must be done individually)  To remove all previous messages you can scroll to the date and the hit blackerry button, then 'delete forward' - it will delete all messages in this folder before that date (do the same for sent messages).
  7. Finally, do a hard reset from time to time. (once a week)  This means removing the battery for 10 seconds and put it back in and wait for only 3 minutes it takes to begin the terrible backup of.
  8. Repeat step 1 and see how much you free memory!

  General "maintenance of memory."

  1. Do a hard reset often, especially if you think you have been browsing many Web sites or send/receive a lot of texts.
  2. Clear your internet cache often.
  3. Delete text messages you do not want to register, often.
  4. Instead of hitting the button 'back' (the button next to the red end call button) to leave applications... click on the blackberry button (button next to the talk button) and scroll down to "close" or "exit".  This will STOP the application, freeing the memory.  If you only use the arrow to the left, these programs will continue to run in the background, so using your memory.

  Finally, make sure your BlackBerry software is on the most up-to-date OS (operating system) as possible.  Connect it to your blackberry desktop and see if there are updates...

• List of missed calls from blackBerry Smartphones, nobody knows where it is?

  Hello

  When I press the green button on the phone, he gives me a complete list of the phone call, but it does not say who is not respected, receipts, etc.?

  How can I know it?

  I looked in the options and can not find a record of appeal here either.

  Once you press the green button, press the menu key and choose Options. Then, go to the General Options. You can change the display of the phone to the call log list. Missed calls will have a yellow/orange icon with a red x next to it, outgoing calls will have a phone icon green with an arrow pointing to the Northeast, incoming calls will be a phone icon blue with an arrow pointing to the Southeast.

  Also, in your message list, you can hit the ALT + P key combination to take to your call log. If you want to view your call log Messages view, click the green button, press the menu key and choose Options. Then go in Call Logging and change the setting to all calls.

• Missing icon for blackBerry Smartphones application!

  Last night I went to close on Yahoo Messenger and the fickle person that I am I accidentally deleted. I went to the Manager of the application and click on reinstall and went through the process of resettlement in and restarted the phone. Icon is still not there! I tried reinstalling several times and still cannont find... someone knows what to do?

  1. on your home screen, press Menu > SHOW ALL, so that ALL DISPLAY is checked.

  2. look in EVERY folder on your device... Applications, instant messaging, downloads, etc.
  If you don't see it still, look at the Options > advanced > Applications. Do you not see it listed there?

• Missing Message of blackBerry Smartphones icon

  When I get a text message, it appears combined with my email list, with no separate indication that this is a message.

  Since I get a lot of emails (which much unnecessary to respond to), the message gets lost in the e-mail list.  As far as I know, the message only adds to the email envelope icon, which is pretty useless to distinguish a text message.

  Is it possible to have a separate mention when appears a text message?  And/or a record separated for text messages?

  Hello and welcome to the community!

  By default, all messages (e-mail, SMS, BBM, etc.) are put in the Messages main/app icon. Some people prefer this approach "unified messages", others prefer to keep things separate. Fortunately, the BB offers the possibility to split things according to your wishes.

  On older OS levels (for example, breast and below the level of OS5), there has been very little control over this split... basically, only being able to split the TEXT Messages from Messages to an icon that is theirs (controlled by the Options settings in the Messages app). But, with the later levels of the operating system, several orders were provided:

  For BES users, your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

  If your device operating system level (starting in OS5 and above) has the possibility, you can dictate what shows in Messages:

  • Home screen > Messages > > Options > (the main Message list settings) or (parameters of the Inbox) or (management of the Inbox)
  • Uncheck the box that you want to delete Messages, which allows a separate for those icon that uncheck you

  Good luck!

• BlackBerry Smartphones my BBM is gone

  Hi, I upgraded my software and after restarting the phone, I noticed that my BBM v.7.0.1.23 is missing.  Is it still shows that is is installed in my blackberry world but I cannot locate it anywhere on the phone.  It drives me crazy. Need help to solve this

  Hello Olivier

  Welcome to the Forums of the BlackBerry Support

  Try this KB:

  KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

   

  Or you can try to reinstall BBM, do that first remove all existing versions of BBM options > device > application > locate and delete BlackBerry Messenger from this list. When reboot its perform another traction battery by removing the battery while your unit is powered.

  Finally, after rebooting your BlackBerry browser go to www.blackberry.com/bbm and download the latest version available for your device.

  Try it and see if that helps.

• Missing language of blackBerry Smartphones entries on the Blackberry Curve 9300

  Hello

  I lived a few problems with my Blackberry Curve 9300 (very slow and low application memory, etc.) and so I decided to restore the factory settings. After that, I restored my backup file but when I finished the configuration and tried to change the input language, the Portuguese file was missing (I only have English and English WE available).

  I have instaled the firware once tried to restore a backup completed yet another, but nothing has worked so far.

  You have any other suggestions? I am really annoyed at this...

  Thank you very much

  Vanessa

  Hello

  From your post, I can't say whether you have followed all the necessary procedures. Therefore, you might need, some, or none of this...

  Language support on a BB is a combination of:

  1. Installation on your BB, a bundle of BONES which includes the language of your choice
  2. Including, in this installation, the language you want (two locations, I recall)
  3. Activation, on the BB, the language of your choice

  So, please, start here... it's how you choose the package operating system appropriate for your needs:

  • KB05305 Location of support for BlackBerry smartphones

  Then choose your package via this Portal:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Then, from a PC, you can install any compatible OS package (for example, for your BB model number) to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Don't forget ICT the boxes on the screen to select components to install, ALL those relating to the language of your choice

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Problem with icon disappears blackBerry Smartphones Blackberry Bold 9780

  Hello

  I hope one of you whistle may be able to help me.

  I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

  Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...

  App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.

  (not sure if there are other icons missing these are the only 2 that so far, I've noticed)

  He said: I'm running the latest version of the software, so I don't understand what is happening.

  I rebooted several times, no luck.

  I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

  No matter what valued Advisor,

  Thank you!

  Hi Mononoke,

  Cause 1

  4.0.0.63 to 4.0.0.65 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.

  Resolution 1

  The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

  Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

  The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

  For more details see the KB articles below-

  • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

• Messages from blackBerry Smartphones not always display in the Inbox on the Torch 9800

  Hey there. I apologize if this has already been answered, but I search through the forums and have not yet found an answer.

  I have a Torch 9800. Since I got it, I noticed that, sometimes, the messages will appear in my Inbox. My phone will ring when I received it, and I'll have the 'new messages' icon on the home screen, but clicking on the messages icon that leads me to an empty Inbox.

  I noticed this behavior affecting the e-mail (my gmail account is the only one that I have will the blackberry), messages text and two customers different third-party chat.

  I have no message filtered to different folders, or something like that.

  By clicking on "View file" check my Inbox is selected.

  But that's where it gets weird: if I compose a new message and send it, when I go back to the Inbox, all messages are displayed.

  It's almost as if the Inbox is having a problem displaying the list of messages, but as soon as I push a new element to display (message sent recently), shocked it back to life.

  Any ideas?

  Thank you!

  246 has been shipped orig OS

  use a PC to day so you'll have a good backup.

  Manual device OS upgrade instructions:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

  3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

  6 remove the internet connection for PC and reboot the PC.

  7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

  8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

  Take advantage of the new operating system.

• The mail icons new blackBerry Smartphones

  I have no unread messages, but there are two icons of mail on the screen. One leans to the right with a red 'x' in the upper right.  The other seems normal and the number goes down I read a message.  I deleted all my messages, but said leaning box 7 and the normal box says 1.

  Thank you

  Mitch

  If maisl isn't here as stated above then you must erase your SMS database.

  To clear the TEXT completely check following the steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore, and then click Advanced.
  4. In the list of device databases, select the appropriate database.  For your problem, select SMS.
  5. Click clear.
  6. In the warning window, click OK.

  Don't forget to have if you erase your SMS as mentioned above, then all Messages will be lost and cannot be extracted unless you have a backup.

• Messages from blackBerry Smartphones ghost...

  Yesterday, I got 5 messages 'ghosts' on my BB.  This morning I deleted an app and rebooted - removing the battery.  Now, I have 6 ghosts.  Whenever I reboot, the number increases.

  How can I find to get rid of them?

  Thank you.

  Oh, those who are more often than not 'ghost' but rather than you have saved messages or something.

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  The main Messages folder and select today's date, click on the menu button and then select Mark prior opened.
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Connect to Desktop Manager > backup/restore > advanced. On the right pane is the list of the data on your device. Scroll to the e-mail highlighted messages database, and then below, select TRANSPARENT. This will clear your system of all messages.
  * Clean and reload your OS.
  .

• Error message from blackBerry Smartphones?

  Hi im new but dose, anyone know what this error message is all about when I turn on my bb after removal of my battery [eception exception: error profiling.fill url: null]

  IM baffaled

  Hi and welcome to the Forums!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the ALT key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:
  KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application.

  Good luck and let us know!