MX300 CUCM 8.6.2 press

Hello

MX300 is not listed in CUCM worm 8.6.2

I think that device pack required in order to support this devices.

Suppose that if I install the devices 'cmterm - devicepack8.6.2.23047 - 1.cop.sgn' pack or a later version.

It upgrades all other phones firmware load.

Problem is, we do not want to update other firmware of phone models. We want to just add pack devices for MX300

Is a feature available to the cisco site or TAC pack for only MX300?

Also, if I add any pack of devices for the new management device, and then restart the cluster is mandatory?

MX300 is runing worm TC 5.x

Suggest pls.

Thank you

Rgds

Rajesh Kumar

Renon,

What is the exact version of CUCM you use? The Quick reference guide documents that you are forced to use pack if you are under 8.6.2.21020. You have to restart each server in the cluster (after having installed the device on each pack) in order for the MX300s to be able to join the group later. There is no other way that I know that wouldn't give you MX300 support such as a package only for the MX300, in addition to the upgrade of CUCM himself.

Regarding loads default phone which should be upgraded, the 8.6.2 release notes pack devices say in the uninstall instructions even if you can't remove the pack, you can reset loads of phone by default to their initial values. Also, you should be able to manually set loads of individual phone on every profile of the unit to keep him from using the default value, if it is feasible.

Tyler Walker

TAC TelePresence

Tags: Cisco Support

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