My all-in-one HP 4215 reinstalls itself whenever I turn on my computer.

When I turn on my computer, my all-in-one HP 4215 re - installs itself.  He doesn't it when starting the development computer into hibernation.  My computer is a laptop e-Machine, the system is Windows XP.  This re-installation took place since I installed a tax preparation, TaxCut program, last year.  I uninstalled the tax software.  Also, I uninstalled the HP4215 and re-installed.  Still have the same problem.  Is this a problem of printer or a problem of Windows XP?  Thanks a lot for your help.

Well, I had a problem unconnected with my HP 4215 reinstall itself which, ultimately, solved my initial problem.

I wanted to scan a picture and never had the opportunity to use the feature to analysis of my 4215-All-in-one.  But it would not scan.  Error message says that the device is not connected.

So I went to the HP support for scanners where I downloaded a Diagnostic Utility Scan who told me that I had problems to scan.  No surprise.

He then reported that I have download full software functionality that I did.  Spent most of the afternoon working on this.  But after having uninstalled my current 4215 software and installed the current full feature software, my original problem reinstalling everytime I turned on my computer was gone!   And then I was able to scan my photo too.

I am SO relieved!  Thank you for your help and your entry.  It's SO nice to be able to turn on my computer without having to "wait" while it re - install my printer software.  I am very happy!!!

Jan

Tags: HP Printers

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