Similar Questions

• Tried to turn off my computer and it froze. Now, the desktop does not load and I get a message saying that Windows Explorer is not responding

  Original title: virus Possible?

  I am running Windows Vista Home Premium on a Toshiba laptop. The last time I tried to stop it, it froze (got as far as the last screen showing 'close', then didn't). The next time I turned it on the desktop would not load completely (white screen, no desktop icons, accesses start bar) and if I click on the desktop I get a message saying "Windows Explorer is unresponsive. I tried to scan antivirus, but that also froze. I ran Microsoft defender several times, and it always freezes on C:\windows\system32\cmd.exe. While I can access internet Explorer, I can't click on the links that would open a new page (gel once more). Finally I can't yet do a reboot or a full stop. If it's a virus, how can I solve the problem when no anti-virus software is running?

  Any help would be greatly appreciated! I just moved across the world and have little knowledge of computers (but I'm much less following the instructions!). The last thing I need is for my laptop to be drunk so I can't communicate with the House...

  Hello

  Since you have had that protection antivirus in the next message will be methods to
  carefully check for malware.

  TrendMicro must be uninstalled and replaced<- this="" is="" a="" must="" do!="" if="" you="" have="">
  problems to check with TrendMicro.

  Instructions/TrendMicro removal tool
  http://eSupport.trendmicro.com/1/How-do-I-remove-old-or-new-versions-of-trend-micro-products-in-my-comp.aspx

  How can I uninstall my Trend Micro program removal tools fail?
  http://eSupport.trendmicro.com/pages/how-do-I-uninstall-my-trend-micro-home-and-Home-Office-program-if-the.aspx

  List of tools to clean/uninstall anti-malware programs
  http://answers.Microsoft.com/en-us/protect/Forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-C05D-4546-8788-0aa4c25a1f91

  Uninstallers (removal tools) for common antivirus software
  http://KB.eset.com/esetkb/index?page=content&ID=SOLN146

  ------------------------

  Here's what I use and recommend: (these are all free and very effective versions.)

  Avast and Prevx proved extremely reliable and compatible with all I have
  launched on them. Microsoft Security Essentials and Prevx have also proven to be very
  reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

  Avast Home free - stop any shields is not necessary except leave the file system, Web,.
  Operational network (Script and behavior are also recommended in Ver 6 +).

  Prevx - Home - free

  Windows Firewall

  Windows Defender (is not necessary if you use MSE)

  Protected IE - mode

  IE 8 - SmartScreen filter WE (IE 7 phishing filter)

  I also IE always start with asset if filter InPrivate IE 8.
  (It may temporarily turn off with the little icon to the left of the + bottom
  right of IE)

  Avast - home - free - 7.x stop shields you do not use (except files, Web, network, &)
  Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
  Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
  Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
  disabled - click OK
  http://www.avast.com/free-antivirus-download

  Or use Microsoft Security Essentials - free
  http://www.Microsoft.com/Security_Essentials/

  Prevx works well alongside MSE or Avast

  Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
  programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
  or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y<-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
  would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
  (not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
  never find anything of note that I started to use this configuration.
  http://www.Malwarebytes.org/products/malwarebytes_free

  =======================================

  Do not type the sfcdetails command, copy and paste.

  Many files that SFC cannot resolve are not important.

  Start - type in the search box-> find CMD in top - click right on - RUN AS ADMIN

  put the command from below (copy and paste) in this box and her and then press ENTER.

  findstr/c: "[SR]" %windir%\logs\cbs\cbs.log > sfcdetails.txt

  who creates the sfcdetails.txt file in the folder that you are in when you run it.

  So if you're in C:\Windows\System32 > then you will need to look in that folder for the file.

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  in Windows Vista
  http://support.Microsoft.com/kb/928228

  This creates sfcdetails.txt in C:\Windows\System32 find and you can post the errors in a message
  here. NOTE: there are probably duplicates so please only post once each section error.

  You can read the newspaper/txt files easier if you right click on Notepad or Wordpad then RUN AS ADMIN - then
  You can navigate to sfcdetails.txt (in C:\Windows\System32) or cbs.log (in C:\Windows\Logs) as needed.
  (You may need to search sfcdetails.txt if it is not created in the default folders.)

  =================================================================

  Did you do checks memory and updated the BIOS, chipset of low level drivers and major
  embedded and separate device drivers?

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• My iPhone my iPhone 5 guard by clicking on things at random, by clicking on the things im not clicking on and freeze momentarily. But the screen is not cracked

  My iPhone 5 guard by clicking on things at random, by clicking on the things im not clicking on and freeze momentarily. But the screen is not cracked

  You should go to the apple store and ask them to check it for you! You may have a faulty screen or faulty motherboard! in any case it is best to call or go to the apple store

• I have my iphone connected to my computer with a USB cable, but the device does not appear in my computer folder

  I am trying to transfer photos from my iphone 4S on my laptop, and to do that I need my iphone appears on my computer under Devices folder. even if I connected it to my laptop with a USB cord it still does not appear under removable devices under my computer folder

  It's my understanding that Apple does not allow this.  I can be updated on that.

• iPhone 7 backlight of the screen does not

  I was playing around with my new 7 iPhone and after having tested the retina Flash (who makes the screen will Flash White gloss to simulate a flash for the front-facing camera), the screen is totally black. I think the problem is the backlight of the screen because the iphone still unresponsive to commands (with sounds and feedback from taptic) and I can even see whats happening on the screen using a super bright external light. Everyone knows a similar problem?

  I saw the backlight failure with other models. Usually a motherboard component failure.

  Try to do a reset, hold the home button and the power together for 30 seconds or until you see the Apple logo reappears. If this doesn't fix it, then try to restore it. If this doesn't fix it, then you will probably have a problem with the backlight on the motherboard circuit, in which case the phone replaced under warranty.

• Dell computer laptop starts but the screen does not light

  Hello

  I have a laptop Dell older (studio 1558) and when I used it the other day, 'static' filled monitor image and then the screen went completely black.  Now when I turn it on, it seems that the computer starts well but the screen is black.

  Get yourself an external monitor, easy solution, right? -bad.  Unfortunately when I plugged my laptop in a separate monitor, the monitor (which works fine) showed no images.

  Still, I had this laptop for a few years.  I see about being 'easy' opening and closing of the laptop.  This has been the case in recent years, however, so I don't know if something has finally given...

  I'm not the best computer savvy so sorry if I was not more detailed... any ideas, what is wrong and how do I fix?  I rather would not somewhere that make me fixed.

  You will probably get a better response if you re - post it in the forum of the laptop and mention the version of Windows, too. (This is the forum office.)

• I just put in a new hard drive in my computer and now my sd card reader slot does not work. How can I get my computer to read the SD card?

  Computer crashed

  New hard drive in my HP laptop

  Computer is not reading my SD card

  Hello

  Make sure the SD card works on other computers.

  The card reader is a USB device to ensure that other USB devices work.

  Check with HP, their drivers support and documentation online and ask in the forums of HP where it
  others will be with the same or similar model. I hope this is just the driver. It is possible that the device has been
  back not connected properly or even damaged when installing the new hard drive.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• My iphone screen has gone completely blank. I can still talk to Siri via activation of the voice and the phone still makes a noise when I plug it into the charger, but the screen does not respond.

  white screen

  Try a forced reboot. Hold the home button and power at the same time until you see the Apple logo. About 20 seconds or more.

• can I turn on my phone through the computer if the screen does not work

  that should I do if my screen turns off completely and my lock button does not work and it turns on but my siri still work? How should I do?

  Plug your phone charger, it should run. Then tell Siri what you want to do.

• Cursor freezes and the keyboard does not not when starting the computer.

  Original title: I can not move the cursor. Why

  After I log on the computer, the cursor is frozen and the keyboard is idle.

  Hi Ron,

  -Were there any changes made to the computer before the show?

  I would suggest trying the following steps and check.

  Method 1:

  Step 1: Start the computer in safe mode and check.

  Start your computer in safe mode
  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  If the problem does not still in safe mode, then put the computer in a clean boot state and check.

  Step 2: Configure the computer clean boot.

  To help resolve the error message, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Please note: After troubleshooting, be sure to start your computer in normal mode by following step 7.

  Method 2: Run a virus scan to ensure that your computer is virus-free.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Security Scanner warning: there will be data loss through an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

  Let us know the results.

• I have a hp m175nw printer. email prints from my iphone, but the image does not work

  M175nw printer. email prints from my iphone, but the image does not work

  If the DPI (dots per inch) is less than 100, the printer will not print the photo because it would be too low in quality. Draw the image on the computer, then right-click on it and click Properties, check the horizontal and vertical dpi and see if these figures are less than 100. Have you tried to connect the iPhone to the same network as the printer and try to AirPrint peak? AirPrint road doesn't have the same requirements on IPR as the ePrint.

• iPhone 5: objective of the camera does not work after update iOS 10

  Hello everyone.

  I swear to you that I have no idea how do... after a few weeks since the release of iOS 10, yesterday I force myself to be updated - the situation with iOS 9.3.2 became crash and unbearable lag every second. The fact is that I update, I like the system and use it for a few hours. Check the camera this morning, I see that the focus does not work. Now I also see AE / AF Lock, light changes whenever I tap on one side or the other, but not to focus. Not even close or far, nothing to do. I have not tried in the settings to do a full erase, I had no way to restore it since I do not have a backup.

  I tried to clean the lens - already cleaned, I tried to give him a few small nicks and follow the many guides online. I rebooted and everything done. Nothing has changed.

  The last photo was taken last night and has been developed. So I don't think it's a hardware problem and if so, how has it happened? A few hours ago the iPhone is fallen, but tell me if it makes sense. If it's a software problem, what could I do?

  I would avoid the assistance. It is a used iPhone, never jailbroken. I don't have a lot of confidence with the help, in 6 or 7 years he never went - iPhone always bought used and always worked very well.

  PS: I have no way to get into DFU, as iTunes does not see my iPhone. Up to iOS 9 that I had no problem even if I had enough of the device with the cable isn't original, but barely now lets load ("This accessory may not work").

  Hello

  I also have an iPhone 5 and I tested the question and mine is fine, how bad was the fall that you mentioned? Sometimes problems can come and go. Also try to reformulate your device.

  After this answer please.

  Thank you Will

• having an iphone 6.  The ringtone does not make a noise.   I tested the ringtone and it sounds however when I receive a call or text or email, the Bell is silent

  I have an iphone 6.  The ringtone does not make a noise.   I tested the ringtone and it sounds however when I receive a call or text or email, the Bell is silent

  Hello Jimmy10 66,

  Thank you for reaching out to the Community Support from Apple. I know how it is important to follow your alerts, and I want to help you get your work again.

  Before we get too far, it's always a good idea to check that your 'secret' button just above your volume controls is not engaged. If you see that the yellow indicator go ahead and switch to the other position to turn it off.

  Alternatively, you can drag up from the bottom of the screen and make sure that the control of "do not disturb" is disabled.

  If those who are for the time off, go ahead and restart your phone and retest alerts. If the behaviour continues or if you encounter any problems, please reach out again and let the community know what other steps you have tried. The entire community is here to help.

  Best regards

• Why Apple does not provide a 10 W charger with the air of the iPad 2 when the barn of the computer and hundreds of people on the web say he needs a 12 W charger because Apple has changed their software and 10 W very slow iPad charges.

  Why Apple does not provide a 10W for I pad air 2 charger when the barn of the computer and hundreds of people on the web say that the 10 W does not work and it takes a 12 W charger.  Burning of the computer told me that Apple has changed their software on the iPad and now requires a 12 W charger.

  So you're claiming Apple is selling iPads with a charger that doesn't work?

  A charger 10W works perfectly well. A 12W charger can be slightly faster to load under certain conditions.

• my iphone 5 s screen does not work.

  my iphone 5 s screen does not work. Touch is responsive but display sows a lines vertical coloring...

  TNX for help

  Hello

  I suggest you contact Apple Support (mail service may be available) or make a Genius Bar reservation to have your iPhone verified and, if recommended by Apple, served (either under warranty or through paid repairs):

  • Contact - Support official Apple
  • https://Twitter.com/applesupport
  • http://www.Apple.com/retail/Geniusbar/

  To check your warranty status:

  • https://checkcoverage.Apple.com/