My laptop does not recognize my headset and I tried EVERYTHING!

Hi guys,.

I have a Lenovo Thinkpad X 1 of fairly new carbon, and this morning I was with a pair of headphones to have a video conference. Then later tried to use another (standard iPhone headphones) and it's as if nothing is plugged in (his fate of laptop speakers).

I tried to restart, restore, RealTek audio to uninstall and reinstall driver but I get nothing.

I also chose to show all disabled devices and headphones are not displayed even then.

The headset works fine on my phone and I tried with another helmet and the same thing happens.

I searched on the community positions but nothing.

Help, please!

Christian

So I just got the phone to Lenovo technical support and it is as I expected a hardware problem, which they will fix (once the new part happens). At least, I have covered all the basics first.

Thank you!

Christian

Tags: Windows

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