my printer quit printing black

Similar Questions

• Quit smoking black print

  My Officejet 7000 Wide Format has stopped printing black. I replaced the cartridge, cleaned the heads, aligned the cartridges but nothing. Nothing prints in black, but all my controls HP tell me that everything is fine. Help, please. I really love this printer and got lost in my work without him.

  Okay, it looks like you have tried the usual troubleshooting as described here

  If the printer is out of warranty, something that could be useful to fire suddenly is remove the printhead & soaking as described by Bob in the post below.

  (1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  (2) remove all ink cartridges, then remove the print head Assembly.
  (3) gently put the printhead nozzles down in water and soak for 5 minutes.
  (4) remove the print head and gently dry the electrical contacts.
  (5) replace the print head in the printer and then reinstall the ink cartridges.

  Can you let me know how you get on?

  Thank you

  Ciara

• Photosmart B110 does not print black

  Hello world

  I have a B110 phosmart for 3 years and it has worked perfectly until last week.

  All of a sudden, the black ink is not printed correctly, in other words, there were white lines in the text printed, so I thought I should replace the cartridge, and so I did. However, even with the new cartrdige, the problem persisted.

  I cleaned manally head of black ink, but it did not work. I have also run the utility several times to clean the print heads, but I did get no result.

  If initially, I got only the problem of the white lines in the black printed text, after several cleaning cartridge in the printer utility menu, I did get no black print at all.

  So I thought that the problem had to do with the set of printheads slot, so I replaced it.

  But, unfortunately, after having changed the entire site of printheads, I can't always print in black.

  I normally got the other characters of colour, but not black.

  What could be the reason?

  Please note that I already read all the pages on the standard resolution (http://support.hp.com/us-en/document/c02046460).

  Thank you for your help,

  Bruno

  Solved! I am even more convinced of obsolescence are scheduled for my printer.

  I solved my problem and you know how?

  I have "dupe" of my printer.

  The print heads are in good condition (I bought new print heads) and I had already perfectly cleaned up the chip in the printer. So why not print?

  Whenever I changed the entire site of printheads, printer makes a procedure of 'mysterious' duration of 4 minutes.

  After changing several times the new and the old sites of print head, printer has started printing black ink, again initially lightly, then normally.

  So, what happened? As I said the printer was quite in the right order, the inks were original and I had followed any other procedure.

• Unable to print black and white with an empty cartridge

  My printer will not print not black-and-white, except when a color cartridge is replaced empty.

  How can I print black with an empty color in place cartridge?

  Some IIC (individual ink cartridge) printers have print heads that require ink available for periodic maintenance tasks. This avoids problems with hooves in the print head and the bad print quality. The following printers are unable to print when a cartridge is empty, even if the other cartridges.

  

  If one or more color ink cartridges are low but not empty and you want to minimize the use of color ink, you can change the settings in the HP software to print in black ink only (grey levels). Even if you change the print settings to print in black ink only, the other ink cartridges still have ink in them so that the printer to print.

  If you choose to print in black ink only, the printer always uses small amounts of ink from all cartridges for occasional maintenance tasks. HP recommends to replace the low ink cartridges in order to avoid any interruption in printing.

  

  For more details, see the link below

  http://support.HP.com/us-en/document/c04331666

• HP photosmart 5510 won't print black

  I have a photosmart 5510 which do not print black. All other colors are OK. Have changed cartridge and went through all the steps on the site of diagnosis without success.

  I really need to turn it on. Any ideas gratefully received.

  See you soon.

  Here is a link that can help you with this problem. It can a be a print head.
  http://goo.GL/OTmPV

• My Officejet 4620 do not print black ink

  I replaced the black cartridge on my Officejet 4620 with a new high-capacity HP cartridge and it won't print black ink on the test page, any application or function of Copier.  I have reset the printer nothing helps.  The ink level indicates that it recognizes the new cartridge and says it's full.  Black ink out of the cartridge when I put my finger against the exit hole.  I cleaned and aligned the print heads, but still no go.

  just in case someone else has this problem, heres whats really past and heres how to fix this annoying problem. its relatively easy to do and more efficient than wasting money on a new printer or have that he repaired as most people eventually do.

  going on what? the ink has clogged print heads and solidifies closed. the function of "clean print heads" the printer comes with doesn't have the ability to solve this problem. This feature is to clean the heads Sales, not clogged heads. Why hp decided to make this model without a simple to remove the cradle is beyond me, but fortunately the cradle out and can be cleaned with hot water.

  theres a few items, you will need to get there easily, or you could just burst the branch loppers, like I did and vent your frustrations.

  you will need: a pair of slender beak pliers, a screwdriver torx T9 (selling auto parts stores them for a few dollars), paper towels and a space for work (its easier to do this in a corner of a room, on a small table or floor).  Keep in mind that you are dealing with ink, then change your clothes right just in case and also catch a paper plate or a few sheets of paper to print to set ink cartridges while you work.

  (1) ok. lets start. !!! FIRST UNPLUG THE PRINTER RIGHT NOW, IF YOU DO NOT ACCIDENTALLY DIE BY ELECTROCUTION!  I forgot and when I started unscrewing the first 6 screws, kept chime jump and im like * beep *? I was impressed by the security measures hp took as model engineering.

  (2) the printer is now disconnected and then go to your corner your work surface and place the printer, so there is a wall or a barrier on the left, and also, a wall or a fence behind it. This just in front of her as if you were about to use it.

  (3) now, what you have to do, is to open the printer as you will change the ink and on the right side, there is a plastic guide that prevents opening all the way to the top. Look on the side and you'll notice that he could jump off with fingers. pop off and open it completely open, so you can get to the screws of the cover you would have prevented access to.

  (4) press the scanner part and the upper part against the back wall.

  (5) all the screws you will be remove are the size T9H torx screws. There are ten total. There are 2 black screws in the top of the forehead and then 4 black screws in the top of the back. Remove them and put them on your paper plate.

  (6) following is 1 screw silver short located under the Control Panel, use your finger and feel under the * button. Unscrew, place it on the paper plate.

  (7) depending on whether you want to remove the face/Control Panel to get in the last 3 screws so locate the illustrations on the top of the printer, there are 2 on the lower left and 5 at the bottom right (1 and 2 on the left explain removals of paper jam and 1-5 on the right then explain change in ink cartridges). then about half an inch South of the illustration of the number 5 on the lip, is a plastic stand. six inches to the left is an another then 6 inches to the left, under the number of the illustration 2 (remove the paper jam) is a third support. Unscrew using your nails. Flip it up just like the hood of the car, and eten on the main top of the printer, keep the flat wire which is connected to the frame of the control panel (if the flat wire jumped because you got too loud, then simply insert it in when you go back).

  (8) then unscrew the 3 long silver screws that are located under the Panel you just popped off the coast. There is 1 on the left and 2 on the side rightish. mix 'em on the paper plate.

  (9) now that all the screws are removed, take the Panel front and partially pop it back together.

  (10) then take all over (the part with the small illustrations and lift like a hood of car, ONLY THIS TIME OPEN IT LEFT and he balanced on the edge of the printer, to lean over towards the wall or an obstacle on your left.) MAKE SURE NOT TO PULL ON THE STRIP OF COLORFUL SON FRUITS LEFT AND ALSO THE FLAT BLACK WIRE CONNECTING PART SCANNING FOR THE MAIN OF THE PRINTER PART.

  (11) then take the pliers to tapered spout and remove the 2 silver tension springs located behind the printer cartridges. Pay attention to where they were attached so you remember where they go during the Assembly. take a picture with your phone if you have to, or simply re - understand it like I did. mix 'em on the paper plate.

  (12) then disconnect the 2 large flat wire and 1 small flatwire attached to the back of the ink cart. take a picture or can remember like I did. I guess bad things can happen if you reverse the on re-Assembly. Pick up the phone and take a picture of quik to be sure.

  (13) now remove the cart ink, cartridges and all, by lifting the front first.  Be careful of the transparent tape little there that moves the carriage from left to right and vice versa. you don't want to damage this little guy. now take the transport to your paper plate. not some ink or accidentally get it on your fingers without knowing or will make a mess.

  (14) remove the ink cartridges and put them on the paper plate, side ink to avoid a mess, these things sometimes drip. put the plate side. its time to clean the print heads.

  (15) then go to the sink, to the distribution of empty ink and turn on the hot water and then let the transport of empty ink sitting there with the water mainly through the clogged color screen (inspect and make you is not a small rubber seal surrounding the small screen, if there is do not waste it. I didn't look too closely and I don't think that hp has them but I have a few other printers). It will stain the sink but water ink he comes out to be sure. notice there is also a small circuit attached to it. don't bang it upward but getting wet does not matter.

  (16) continue to do this until the water is clear.

  (17) then use your finger and rub the screen gently with your finger and then rinse it, taking ink until the water is clear. This continues until there is no more ink and screens are clean. do it for all the colors just for good measures. the color of problem that would not print, you'll notice takes longer to clean than the other colors.

  (18) now look on the lower side of the transport. these strange looking things are the leaders. Rinse in hot water and dry them with paper towels. then flip it over and the breath on the side of the screen again. also between the screenside and heads (on the side of the transport) is an opening which is also probably gunked up. It blows with water too. Then, turn it over and wipe the head again. Repeat this step until no fades or until you are sick and tired.

  (19) shake, then use paper towels to dry the entire unit. Make sure that the device is dry.  especially inside the female plugs. blow inside or out dry hair and dry gently. do not stand there and melt the but with the blow dryer. but the sooner it dries less your ink cartridges, sitting on the paper plate will dry out. the custom of the ink dry quickly just do not take a NAP or go on a date until you're back with part of the ink.

  (20) now you have finished cleaning the heads and probably don't need to do it again for the length of time, it was because you bought the printer. and just as a roadtrip you used a map to navigate, you will use these instructions in reverse for reassembly. but keep in mind when re - insert the 3 flatwires that you disconnected from the back of the ink cart, make sure you that have small metal contact on the flatwires points (side male) inserted so they affect small metal contact points on the caps of transport (feminine) side. ALSO BE VERY CAREFUL NOT TO DAMAGE BLACK FLATWIRE CONNECTING THE SCANNER PART PART HAND PRINTER. THERE IS A SMALL GROOVE IN THE PLASTIC WHERE IT CAN SIT TO GUARANTEE NO CRIMPAGE. USE IT. also make sure that the 2 hinges to the scanner portion/cover are placed correctly before the fixing of the top with the 6 black screws.

  now raise the printer and reinstall the ink cartridges. then plug in the appliance and turn it on.  If you get notifications on the control panel telling the custom of transport move, then open the trunk and remove the ink cartridges, hustles and ensure that transport is installed and that the tensioner springs are in place correctly. Repeat the operation if necessary until notifications go away or just do a test print and do not take into account the notification if you messed with it a few times already. That's what happened to me and the notification went his own. Once its online, open the hp utility and press the button "clean the heads. do 2 x in a row and you will be in style, with colors extremely rich and "BOLD" and Yes, printed black raven.

  p. s.

  You can always take your aggression out with tree limb loppers or Tin shears like I did and cut the plastic Center keeps you to transport directly outside. Completely eliminates the disassembly and reassembly. Make sure you DO NOT CUT THE TRANSPARENT TAPE THAT MOVES BACK AND FORTH TRANSPORT. This way the next time it happens it takes you only 10 minutes before you are upward and printing.

  Enjoy!  -Porf

• HP6520 ALL IN ONE PRINTER: BLACK INK WILL NOT PRINT

  I TRIED ALL THE PROPOSED SOLUTIONS.  NO WORK FOR ME.  I HAVE TRIED SEVERAL TIMES TO RUN THE CLEAN CARTRIDGE HEADS.  SAME RESULT (WASTED A LOT OF VERY EXPENSIVE INK IN THE PROCESS).  ANOTHER USER HAS SUGGESTED TO USE SOLVENT TO CLEAN A CLOGGED INKJET PORT.  I DIDN'T KNOW WHERE REPRESENTATIVE HP APPROVED THAT.  THE PAGE OF DIAGNOSIS THAT PRINTS AFTER HAVING CARRIED OUT THE SYSTEMATIC CLEANING HEAD PRINT BLACK TEXT, BUT THE BOX FOR BLACK PRINTING IS TOTALLY WHITE.  IS THERE ANOTHER SOLUTION TO TRY?  Help!

  The printhead on the HP Photosmart 6520 is not designed to be removable by the user.  While you can find messages with information on the withdrawal of the printhead for soaking, it's really not recommended.  If you decide to do this don't forget to read the entire thread, these discussions often end with a printer damaged due to damage or damage to the encoder system, electrical connectors which can make the printer unusable.

  You may have already taken the steps of troubleshooting in the paper here, if not go through each of them in order.  Check the vents on the black print cartridge and that it sits correctly.

  If the above does not solve the problem you could try manually to clean the printhead, as described in the post here for a different but similar printer.

  Note that the printer uses a mixture of color and black inks to print a diagnostic page.  This is so that the information can be read even if black or one or more colors do not work.  Although it may seem from this page your black works that is unfortunately not.  You can simulate this by selecting "Photo paper", as the media type in the driver, it would force the printer to use the same color ink to print black text.

• HP Photosmart Premium C309g do not print black ink

  Hello

  My HP Photosmart Premium C309g (CD055A) will not print black ink even if the cartridge is full. He's going through the motions of printing but the pages come out blank. It prints colors, they are not as dark as before, so I know that black is not working. I have cleaned the print heads, turned off the printer, unplug the printer, restarted the computer, but nothing works. I get colors on the report of the print quality, but the printer status report comes out blank. I bought a new black ink cartridge (564XL) think the previous one was defective (levels showed a 75% ink) but I still have the same problem. Any suggestion would be appreciated. Thank you.

  Hey,.

  I see you have done some troubleshooting on the issue of the print quality that you are experiencing.  I would make sure you did all the troubleshooting steps available for your research problem in the document following the link.

  Print colors are the colors should not when the C309 Photosmart Premium printing.

  If you have completed all these steps, then I check the status of your printer warranty.  If it is out of warranty, you should consider the solution provided by Bob_Headrick in the thread found here.

  Hope this helps,

  Jason

• HP 5510 will be not printed black before and after you installed the new cartridge. the specified controls did.

  Photosmart HP 5510 will be not printed black before and after you installed the new cartridge.  The specified controls did.

  Yes, I was referring to manually clean the print head. I see that the 5510 lacks the possibility of leaving the print head manually.
  
  You can click on the menu of your SETUP program on your screen and go to TOOLS and clean the print head from there.
  
  If this does not resolve your problem, you may need to replace the print head.
  Contact HP Total Care (1800-474-6836), and if your unit is under warranty, its free.
  
  Let me know if this can help, thank you.

• my printer cannot print black ink and cartridges are all brand new

  my printer doesn't print black ink and cartridges are all new... any suggestions how to solve this problem?

  See the solution in this post.  Be sure to check the vents, as described in a link in this post.

• HP ENVY 4504: HP ENVY 4504 does not print black ink even with full cartridge

  Used by my office printer is not printing black ink. It does not, it is out of black ink, but anything on a page I print requiring black ink is absent. I checked the cartridge to see if she had missed and the printer was not to tell me, but she didn't. I also tried to put in a new black ink cartridge, but it wouldn't print black to help anyone.

  There is no problem with color printing and the problem started only today. The black cartridge is certainly compatible with this printer as it had been good working with it so far.

  We bought this printer less than a year ago now.

  Until outside to change the cartridges I also turned the printer off and on again, but neither helped.

  I would appreciate greatly any assistance that we currently only this one printer at the office and we rely on it for a lot of work.

  Thank you very much.

  Try here.

  http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5368526/document/c03768188/

  Ink cartridge information after doing all the recommendations of HP:

  Once you check the vents turn the cartridge and check the underside near the opening of the ink.  They can be of four plastic tabs near the opening are resurrected.  Make sure that the raised tabs are removed and made flush with the body of the cell.  This will cause the cartridge do not do sit properly in all of the print head and cause air that are expected.  This will affect especially the black ink cartridge.

  In particular, let us know if you find the above to be true.

• Printer does not print black

  My HP4620 all-in-one printer does not print in black.  I put in all the new HP ink cartridges.  I used the 'tool' function to clean the printer heads (floors 1 and 2).  I downloaded the HP doctor and ran the diagonistics.  Nothing seems to have worked to get my printer to produce black text.  Once when I was feeling my test page appeared to them as an attempt very, very small printer to print black, but it is unreadable.  Any help would be appreciated.

  loml

  Hi @YvesD_fr,

  Welcome to the HP Forums!

  Now, Yes, you should be able to request a replacement. Will you please just phone technical support team in your area and they will help you better that they can

  Let me know how things are going for you!

• Photosmart 6515 does not print black ink after replaced the cartridge

  I am very frustrated! I can't get my Photosmart 6515 print black ink.

  Our school sends the documents by e-mail now that we have to print at home. Ideal for them, but not for me. They are usually in PDF format, so I do not have the ability to edit and change the blue color to print, either.

  I only use HP cartridges on this printer. I know it's more than a year, in order to call phone support will do no good.

  I replaced both cartridges and now it shows black ink completely full, but when I print the printer status report, black is not displayed. Black does not appear on the tool pages, either.

  I tried the command "clean printhead" several times. I unplugged and waited. I took all the cartridges. Connections look clean.

  What should I do to perform a partial reset or full?

  Hi Photokool,

  I understand that this has been a frustrating experience for you, and I want to help him.

  I will send you a private message, please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• OfficeJet 6500 has more will not print black - Solution

  My 6500 has more do not print black even with new cartridges.  There is instruction to Reset to solve this problem for the 6500, but reset instructions do not work on the 6500 has more.

  How to reset the 6500 has more

  Thank you

  I paid $20 to HP for this information.   They said that the secret to getting the Menu support isn't on the web for the 6500 has more printer.

  My printer has stopped printing black, even with a new black ink cartridge.  I've had the printer for the last 4 days guaranteed when this happened.  Was on my second or 3rd Xlarge black cartridge.

  Steps to fix it.

  1. remove the cartridges

  2. remove the cartridge door / carrier, lift the big lever to release him.

  3. clean the contacts of the cartridge with water and cloth.

  4. clean the contacts and all other surfaces on the Cartrdge support with water. mine has all backen up with ink - it filled the sink with black water.

  5 clean the contacts copper this interface for the cartridge door of the printer. . These were covered with of ink too.

  We then conducted cartridge alignment and it 'Fail' printer still does not work.

• HP3520 won't print black

  I love this printer. He has been a reliable workhorse, but today, it would not print black. I bought a new cartridge, but still no go. When something like this happened in the old days, I would use a little alcohol on a cotton ball to clean the cartridge, but these 564 cartridges are not this way.

  I took the cartridge and looked at the container of ink in the printer. Of course, it's a piece of lattice and it was clogged up. I used a baby medicine syringe to deposit some drops of alcohol on the mesh and absorb the alcohol with a q. total quantity of alcohol was maybe 1/2 teaspoon.

  The glow of the mesh, the flow of ink and I still love my HP printer. I won't be responsible by someone of another printer, but mine is very well after this treatment.

  Thanks for the comments and glad to hear that it's back to work

  

  Ciara