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• E-mails of blackBerry Smartphones do not remove the phone when removing online

  I'm an America Online e-mail address game on my blackberry. When I delete aol or aol.com on my computer at emails, emails are not deleted on the blackberry. So I have to go and do it on the phone too!

  I'm went to reconciliation of the Email in the Options, and under 'On the conflicts' I have it configured as 'mailbox wins '. Is there a way I can set up so that when I delete e-mails online, it automatically removes from the phone?

  The only way to see if it works is to see the result... the item removed from the HH... then Yes, give him time.

• BlackBerry smartphones can not hear the phone

  Hello guys,.

  I bought the storm and love it.  Once all the bugs will be fixed and I find a way to synchronize using bluetooth it will all be just great!

  I have just a new problem which started 10 minutes ago.  When I call people or people call me they can hear me and I can't hear anything.  I checked the volume.  Called several people.  Tried 2 different devices bluetooth, speaker and the headphones.  It is absolutely silent...

  What can I do about it?  I turned the phone market 2 times but it does not remedy.

  Help, please.

  Once I removed the battery and installed again the phone started working and now I can hear the conversations.  I hope RIM fixes this issue soon.

• BlackBerry Bold 9700 smartphones may not use the phone for voice

  I could use the phone to talk about yesterday, today, it looks like by clicking in the background and can not hear the other party. The appeal says connected. Email is ok, ok, ok ok BBM, just the voice Internet service SMS does not work.

  V5.0.0.442 (Platform 5.1.0.121)

  Recharged using BB Desktop software. Service provider indicates phone is probably failed.

  It's either a problem with the speaker of the device or the headphone jack.  Try plugging in a few times and then try a phone call without it.

• BlackBerry Smartphones can not lock the phone when you call...

  I don't have a case for my storm yet, I have a transparent cover for it and lock it and put it in my pocket.

  Well tonight I went to make a call, dial, connected and thought then lock my phone and put it in my Pocket only it didn't close.

  Can someone tell me if I'm missing something...  Shouldn't be able to lock the phone while on a bluetooth headset?

  Jamie

  This has been resolved in another thread.  Here

  Thanks Mike!

  Jamie

• BlackBerry smartphones can not get the phone to ring

  Just installed the new Office update today and she deleted all my previous settings email contacts, etc..  Everything back but cannot get the phone to ring now.  Can vibrate and all other settings for volume, etc, but cannot get it to ring. Help!  Any ideas?

  coldberry wrote:

  A reset of traction batteries restored all my previous ringtones and audio settings.

  This solution was one that worked for me. Thank you.

• BlackBerry smartphones can not dial the phone number of the browser

  I "upgraded" to the OS 6.0.  Now my BB does not allow me to click on a phone number I see on the internet and dial.  I have to read the number, memorize, close the browser and manually push in numbers.  UGG...   It's rotten.  Any suggestions?  T-Mobile continues to tell me it is the Web page I'm on, but he is clearly not that.  OS 6.0 is quite the downgrade.  If someone can hear the ugly notifers they call ringtones?  The assistance service directs you to buy ringtones of appworld.  What a pot!  Sell a phone that you can't hear the ringtone.

  I solved the problem by getting BlackBerry.  Now, I'm fully functional on a new Android phone.  Good luck.

• BlackBerry smartphones can not configure the phone

  I am new to blackberry and bought a 9700 "BOLD" online. I can't put it up. ATT can help me or the other can someone tell me or direct me to where I can find how to configure it for att internet services?

  TIA

  Mitzi

  My apoligies... I see in the settings folder:

  Sim1 security settings

  phone lock

  Auto keypad lock

  change password

  Certificate Manager

• Call.phoneNumber () does not return the phone number

  I try to use the new method Call.phoneNumber () which was introduced in 10.3:

  https://developer.BlackBerry.com/native/reference/Cascades/bb__system__phone__call.html?f=call#FUNCT...

  Even if I added the permission of read_phonecall_details according to the documentation, I'm still not received the phone number of outgoing calls placed on the device. The call to Call.phoneNumber () returns an empty string.

  I use the Simulator to 10.3 (10.3.0.698) with Momentics 2.1 and placing me calls using the controller.

  Someone managed to get the phone number? Any ideas on how to make this work would be appreciated.

  It is a known problem in the Simulator, but works fine on a real device.  The bug appeared in Issue Tracker here: Call.phoneNumber () always returns a null in the Simulator

• ITunes does not recognize the phone

  IPhone SE, Windows 10, update ITunes, McAfee

  Connect the phone to the computer and the window phone company recognizes the phone immediately.  I close the phone company of the window and open ITunes.  ITunes does not recognize the phone.  I have the menu bar, select file > currencies, all the options are greyed out.

  Disable McAfee, and then try again.

• Samsung kies does not recognize the phone on Windows 7.

  I bought a Samsung Galaxy s smart phone III. I installed their Keis software and drivers. The software does not recognize the phone.

  Origianal title: kies program incompatible with windows 7

  Hi Blueshockey9,
  Thanks for posting your question in the Microsoft Community Forums.
  You have a problem with Samsung Kies recognizes not the phone. It can be difficult when something that is important to you does not work as expected. It's pretty simple and we're here to help you solve the problem. We work as a team and get this sorted out.
  
  Please answer these questions-
  (1) did you try to install the software on another computer (running the same operating system)?
  (2) did you do changes on the computer before the show?
  I would like more information about the issue.

  Method 1-

  Samsung kies is compatible with Windows 7.

  Check out the link-

  http://www.microsoft.com/en-us/windows/compatibility/win7/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=win7&Locale=en-us&TextSearch=samsung%2Bkies&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14

  Method 2-
  You can try to Uninstalland reinstall the software. Check if this is useful.
  If the problem persists, I would have you contact Samsung for help.
  Check out the links-
  http://www.Samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00029012&fm_seq=29180
  http://www.Samsung.com/in/support/usefulsoftware/Kies/JSP
  Let us know if you have other questions related to windows. We will be happy to help you. We at Microsoft, strive for excellence and provide our customers with the best support.
  
  Thank you.

• BlackBerry Smartphones can not hear the other end to the phone

  Hello

  I have a Bold 9900. Lately, I had a problem where I am unable to hear the ringing of the. The phone vibrates and I see an incoming call. When I answer the call, I can not hear the person at the other end of the line, or the other person can hear me. If I try someone sounds, I can't hear their phone ring, but I get the message that we are related, but may not have any conversation. When I do a full power off and restart its new normal.

  How can I get rid of this problem?

  Hello docvish,

  Welcome to the community,

  As the PC or laptop requires the restart of our smartphone require also restarts to remove slow, whenever you feel any unusual just give a battery pull reboot I have; e while the unit is on the battery wait a min. then reinsert it wait until it restarts. You can also give a soft reboot by pressing alt + Shift R (aA ^) + DELETE.

  Also avoid any applications running in the background, press on and hold Menu button for a few seconds, it will appear a screen showing running applications or that are still open., remember always to get out of the applications not only to return the key. Try if solves your problem, or alternatively you can visit any Center of Blackberry service to the issue.

  Good luck

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Phone of blackBerry Smartphones do not accept the password

  Hello.  I have a torch 9800.  I was texting last night and my password has worked well.  Then all of a sudden I couldn't connect.  I tried the SIM card in an another blackberry and it was fine.  ATT have me try a SIM unlock access code and it changed nothing.  I'm sure it's the phone, but don't know how to fix it.  I am to 8/10 unsuccessful login.   I saw that you can reset if it spends more than 10 (but will lose all your info).  How do reset you?  Thank you!

  Mrbarley wrote:

  Thanks for the reply.  the prompt only I have is the "password (8/10).  There is no other messages that came, and I know that I have the right password that I use on my blackberry to work as well.

  It certainly looks like the user created password locking device... only it will work. It can be a subtle thing to use keyboard... alt, sym, caps, etc. Or the keyboard can be somehow not in the correct state. A batt pull reboot can reset the keyboard to a normal state by default and allows you to enter your password as usual. But, again, be careful... only 2 chances left.

  Mrbarley wrote:

  I'll try the USB link at home tonight and see if the phone accepts the password via the keyboard of the computer.

  As I said, it is only useful if you've done it before... If you have never done before in this way, you know maybe actually not quite what the exact password characters are (according to alt, caps, sym, use etc.).

  Mrbarley wrote:

  If I have to wipe the phone to use it, it's okay.    Is there a way to reset the phone and set a new password if I don't see not all 10/10 password attempts?

  After the failure of 10th, the BB will wipe clean, including the removal of the password. It will be like it was when you first received it... Nice and new, with nothing about all things created by the user at all.

  Good luck!

• Things of Smartphones blackBerry in the owner's manual are not on the phone

  difficult to find things that the manual said to do but are not actually on the phone. for example, the manual said to go to options and then direct connection options for me to set up my direct connect preferences. However, there is no direct don't connect option under 'options' on my phone. I ask this because I would like to find a way for me to have my phone but does not receive direct connect calls. I tried yesterday by setting the phone 'phone only' but I always receive direct connect calls. someone at - it suggestions?  I did a full software download today to see if that would fix it but it didn't. any help would be appreciated. Thank you

  talk you about this documentation?

  http://NA.BlackBerry.com/eng/deliverables/6135/Direct_Connect_calls_548284_11.jsp

  in any case, it's easy, you are missing just one step. On your device, there are many applications: browser, media, camera and so on.
  And there is an app called phone. Yu have to get in there before opening the options.

  Home screen > green button > options

• BlackBerry Smartphones New phone - BB ID works not on the phone (cannot get the email)

  I just got a replacement Torch (9800) yesterday and I have everything switched from my old phone using the phone BB function office swich.

  I have not received emails from any of my accounts on my new phone, so I went into the settings of e-mail accounts to update my settings. When he was asked to sign in with my BB ID, it does not recognize my ID (I get the message "the user name is not valid. A user name must be at least 4 characters).

  I confirmed that my username IS valid because it works on my PC and the appworld and I checked that it is entered correctly.

  Rogers technical support cannot explain the problem and they told me that they are "untrained in ID of BB because it is something"RIM"

  Any suggestion would be appreciated - thanks! Nick

  I solved it by reading other forums. Why my Blackberry ID not working not for my email settings is because the BB ID has nothing to do with the mail.  I had to use a different username and password for my network of carriers email settings.

  As I had forgotten this information, once more, I called my provider (Rogers) and this time I got someone who knew what he was doing. He informed me of my ID and reset my password so that I can connect without problems!

  Problem solved.