Need to move the mouse or page crashes

Similar Questions

• Firefox does not load pages unless moves the mouse or keyboard is pressed

  Hello

  I saw this problem listed several times before this post, but none of the solutions have helped me.

  I am using Firefox for ages and the latest 3 updates or so were expose this problem. When I try to load a website, Firefox will start to takes me to the page and then hang. The circle in the tab will stop moving and it will stay there until I move the mouse or press a key on the keyboard. As long as the mouse moves permanently or the keyboard keys are pressed, the page will load very well. The same thing happens with YouTube. The video starts and then freeze unless the keyboard/mouse is moved. Firefox also has this problem when I try to download a file from a Web site. The download starts and then hang on until I move the mouse or press a button, then it will continue for a few seconds and hang on again until I repeat the movement of the mouse or press the keyboard button.

  So far, I tried to update Firefox, Java and Flash; Starting Firefox in Safe Mode; uninstalling and reinstalling Firefox: do a complete uninstall and reinstall of Firefox with removing profile and creation. I ran ad next and malware detection with no infection found tools: Malwarebytes' Anti-Malware, SuperAntispyware, and AdwCleaner scan Microsoft security, Windows Defender, Spybot Search & Destroy, utility Kasperky free Security Scan and Anti-rootkit TDSSKiller.

  The only thing I tried that 'seemed' to work was from Windows Mode safe mode with networking and run Firefox there. I was able to watch YouTube videos without freezing and websites seem to load properly. Of course, I can't run in Mode safe all the time.

  I've attached a screenshot of what it looks like when Firefox crashes on Google News. Note that the images in part loading, but a good number of them is waiting or not loaded.

  I hope someone can help me, because I like Firefox and I wouldn't switch to Chrome or (shudder) IE.

  Thank you in advance for your help!

  
  

• I have to move the mouse to load pages

  Hello
  I am running version 34.0 Firefox and I have to move the mouse to load pages or videos. I don't have to do this problem in Internet Explorer, Firefox only.

  This problem can be caused by malicious software.

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender:
    http://Windows.Microsoft.com/en-us/Windows/using-Defender
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
  • https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware

• Loading of the page Firefox or animation stops until I move the mouse or the keyboard to input

  Loading of the page Firefox or animation stops until I move the mouse or the keyboard to input

  Hello H.Groenewegen, many other affected users have reported that it was a question which can be caused by malware on the system.
  Please run a full scan of your system with the free version of malwarebytes and adwcleaner (these two security tools are free).

  Fix Firefox problems caused by malicious software

• Firefox crashes when opening a site Web should move the mouse to open

  I have to continue to move the mouse to open a Web site otherwise, firefox crashes.
  Thank you

  Hi wf1717, unfortunately it's currently a bug in firefox 32 which is under investigation. I think the best option for now is to use the version of esr firefox 31: https://www.mozilla.org/en-US/firefox/organizations/all/

• tabs disappeared upstairs and when I move the mouse to the top, they reappear not and I'm stuck on the page!

  tabs are at the top of the screen, as well as the toolbar. Sometimes, when I move the mouse to the top, the tabs and toolbar reappear, but sometimes it gets stuck and I'm stuck without the toolbar. I can only navigate from the page I'm. I'm not the most knowledgeable computer, but I'm good following the directions! so if you can ask me how to adjust the settings for the tabs and the toolbar stay permanently at the top of the screen, I would really appreciate thank you.

  Press F11.

• When the pages load, freezing unless I move the mouse

  He took me to always happen. I always have to move the mouse to get the computer to do anything.

  Hello niborlea, several other affected users have reported that it was a problem caused by malicious software on their pc.
  Please run a full scan of your system with the free version of malwarebytes and adwcleaner (these two security tools are free).

  Fix Firefox problems caused by malicious software

• Firefox crashes when I move the mouse on the history tab in Firefox 7.0.1. Why?

  Whenever I move the mouse over the menu history in firefox 7.0.1 program just hangs, I get a spinning wheel on Win 7, if I click on the program, it fades and becomes white. After about 20-30 seconds, everything goes back to normal, except that I can not even access the history. It does the same thing if I try again! It works if I press Ctrl + H, but that's all!

  What happens here?

  In addition, it seems not to submit incident reports.

  I followed the link in the post of cor - el and installed "addition to maintanance places."
  Is a check up and he cleaned the history and I can click on the history tab once again without any gel!
  Thank you

  Also want to let you know that the problem started when I used 'sync '.

• 8 windows explore keeps crashing but can still move the mouse

  Hello

  I recently bought a PC with windows 8 on it and it works fine. but every once in a while everything freezes except the mouse. I can still move the mouse but cannot click on anything. Explorer freezes, and all my open programs and etc. task bar clock freeze. He then answers for a second or 2 after about 3 minutes and then it comes up saying not responding not on top of one of my windows open program and then my two screens go black and I can't do anything.
  does anyone know why its doing this?

  I discovered that it was. McAfee internet security has significant problems of compatibility with windows 8 and caused this problem. a big thank you to all who responded :)

• Must move the mouse to display any video and some actions (update). My office windows 7 + FF v35.0

  My system had this problem going back months or years. Read the other threads which were old/treated with previous versions of FF.

  The problem of mouse movement occurs on my system viewing any video. She is also apparent in certain actions such as selecting Refresh or other actions on the page. Unless / until you move the mouse from the action of progress that appears in the tab there is a delay/no action unless / until the mouse is moved.

  Here is information system.

  The application databases

  Name: Firefox
  Version: 35.0
  User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; RV:35.0) Gecko/20100101 Firefox/35.0
  Windows multiprocessing: 0/1

  Reports of incidents for the last 3 days

  All accident reports (including 1 crash waiting in the given time interval)

  Extensions

  Name: Skype Click-to-Call
  Version: 7.3.16540.9015
  Enabled: true
  ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

  Name: HP Smart Web Printing
  Version: 4.5
  Enabled: false
  ID: [email protected]

  Name: McAfee SiteAdvisor
  Version: 3.7.1
  Enabled: false
  ID: {4ED1F68A-5463-4931-9384-8FFF5ED91D92}

  Name: Microsoft .NET Framework Assistant
  Version: 0.0.0
  Enabled: false
  ID: {20a82645-c095-46ed-80e3-08825760534b}

  Name: My research on the Web
  Version: 1.1
  Enabled: false
  ID: [email protected]

  Graphics

  Description of the adapter: AMD Radeon HD 5700 Series
  Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  RAM card: 1024
  Device ID: 0x68b8
  Direct2D Enabled: true
  DirectWrite Enabled: true (6.2.9200.16571)
  Driver date: 06/12/2013
  Driver version: 13.251.0.0
  GPU #2 Active: false
  GPU accelerated Windows: 1/1 Direct3D 11 (OMTC)
  SubSys ID: 29911682
  Vendor ID: 0 x 1002
  WebGL Renderer: Google Inc. - ANGLE (AMD Radeon HD 5700 series Direct3D9Ex vs_3_0 ps_3_0)
  windowLayerManagerRemote: true
  AzureCanvasBackend: direct2d
  AzureContentBackend: direct2d
  AzureFallbackCanvasBackend: Cairo
  AzureSkiaAccelerated: 0

  Important change preferences

  accessibility.typeaheadfind.flashBar: 0
  Browser.cache.Disk.Capacity: 358400
  Browser.cache.Disk.smart_size_cached_value: 358400
  Browser.cache.Disk.smart_size.first_run: false
  Browser.cache.Disk.smart_size.use_old_max: false
  Browser.cache.frecency_experiment: 3
  browser.places.smartBookmarksVersion: 7
  Browser.Search.Param.yahoo - fr: w3i & type = W3i_DS, 157, 0_0, search, 0, 0, 20150103, 102, 20030
  Browser.sessionstore.Enabled: true
  browser.sessionstore.upgradeBackup.latestBuildID: 20150108202552
  Browser.Startup.homepage: http://www.nbcnews.com/
  Browser.Startup.homepage_override.buildid: 20150108202552
  Browser.Startup.homepage_override.mstone: 35.0
  dom.mozApps.used: true
  extensions.lastAppVersion: 35.0
  GFX. Direct3D.last_used_feature_level_idx: 0
  keyword. URL: http://www.bing.com/search?FORM=UP97DF & PC = UP97 & q =
  Media.GMP - gmpopenh264.lastUpdate: 1413684497
  Media.GMP - gmpopenh264.version: 1.1
  Media.GMP - manager .lastCheck: 1421469125
  network.cookie.prefsMigrated: true
  places.database.lastMaintenance: 1421561586
  places. History.expiration.transient_current_max_pages: 104858
  plugin.disable_full_page_plugin_for_types: application/pdf
  plugin.importedState: true
  Print.printer_Fax.print_bgcolor: false
  Print.printer_Fax.print_bgimages: false
  Print.printer_Fax.print_colorspace:
  Print.printer_Fax.print_command:
  Print.printer_Fax.print_downloadfonts: false
  Print.printer_Fax.print_duplex: 307603184
  Print.printer_Fax.print_edge_bottom: 0
  Print.printer_Fax.print_edge_left: 0
  Print.printer_Fax.print_edge_right: 0
  Print.printer_Fax.print_edge_top: 0
  Print.printer_Fax.print_evenpages: true
  Print.printer_Fax.print_footercenter:
  Print.printer_Fax.print_footerleft: & PT
  Print.printer_Fax.print_footerright: & D
  Print.printer_Fax.print_headercenter:
  Print.printer_Fax.print_headerleft: & T
  Print.printer_Fax.print_headerright: & U
  Print.printer_Fax.print_in_color: true
  Print.printer_Fax.print_margin_bottom: 0.5
  Print.printer_Fax.print_margin_left: 0.5
  Print.printer_Fax.print_margin_right: 0.5
  Print.printer_Fax.print_margin_top: 0.5
  Print.printer_Fax.print_oddpages: true
  Print.printer_Fax.print_orientation: 0
  Print.printer_Fax.print_page_delay: 50
  Print.printer_Fax.print_paper_data: 1
  Print.printer_Fax.print_paper_height: 11 h 00
  Print.printer_Fax.print_paper_name:
  Print.printer_Fax.print_paper_size_type: 0
  Print.printer_Fax.print_paper_size_unit: 0
  Print.printer_Fax.print_paper_width: 8.50
  Print.printer_Fax.print_plex_name:
  Print.printer_Fax.print_resolution: 375594512
  Print.printer_Fax.print_resolution_name:
  Print.printer_Fax.print_reversed: false
  Print.printer_Fax.print_scaling: 1.00
  Print.printer_Fax.print_shrink_to_fit: true
  Print.printer_Fax.print_to_file: false
  Print.printer_Fax.print_unwriteable_margin_bottom: 0
  Print.printer_Fax.print_unwriteable_margin_left: 0
  Print.printer_Fax.print_unwriteable_margin_right: 0
  Print.printer_Fax.print_unwriteable_margin_top: 0
  Print.printer_HP_Photosmart_C309a_series.print_bgcolor: false
  Print.printer_HP_Photosmart_C309a_series.print_bgimages: false
  Print.printer_HP_Photosmart_C309a_series.print_colorspace:
  Print.printer_HP_Photosmart_C309a_series.print_command:
  Print.printer_HP_Photosmart_C309a_series.print_downloadfonts: false
  Print.printer_HP_Photosmart_C309a_series.print_duplex: 307603184
  Print.printer_HP_Photosmart_C309a_series.print_edge_bottom: 0
  Print.printer_HP_Photosmart_C309a_series.print_edge_left: 0
  Print.printer_HP_Photosmart_C309a_series.print_edge_right: 0
  Print.printer_HP_Photosmart_C309a_series.print_edge_top: 0
  Print.printer_HP_Photosmart_C309a_series.print_evenpages: true
  Print.printer_HP_Photosmart_C309a_series.print_footercenter:
  Print.printer_HP_Photosmart_C309a_series.print_footerleft: & PT
  Print.printer_HP_Photosmart_C309a_series.print_footerright: & D
  Print.printer_HP_Photosmart_C309a_series.print_headercenter:
  Print.printer_HP_Photosmart_C309a_series.print_headerleft: & T
  Print.printer_HP_Photosmart_C309a_series.print_headerright: & U
  Print.printer_HP_Photosmart_C309a_series.print_in_color: true
  Print.printer_HP_Photosmart_C309a_series.print_margin_bottom: 0.5
  Print.printer_HP_Photosmart_C309a_series.print_margin_left: 0.5
  Print.printer_HP_Photosmart_C309a_series.print_margin_right: 0.5
  Print.printer_HP_Photosmart_C309a_series.print_margin_top: 0.5
  Print.printer_HP_Photosmart_C309a_series.print_oddpages: true
  Print.printer_HP_Photosmart_C309a_series.print_orientation: 0
  Print.printer_HP_Photosmart_C309a_series.print_page_delay: 50
  Print.printer_HP_Photosmart_C309a_series.print_paper_data: 1
  Print.printer_HP_Photosmart_C309a_series.print_paper_height: 11 h 00
  Print.printer_HP_Photosmart_C309a_series.print_paper_name:
  Print.printer_HP_Photosmart_C309a_series.print_paper_size_type: 0
  Print.printer_HP_Photosmart_C309a_series.print_paper_size_unit: 0
  Print.printer_HP_Photosmart_C309a_series.print_paper_width: 8.50
  Print.printer_HP_Photosmart_C309a_series.print_plex_name:
  Print.printer_HP_Photosmart_C309a_series.print_resolution: 375594512
  Print.printer_HP_Photosmart_C309a_series.print_resolution_name:
  Print.printer_HP_Photosmart_C309a_series.print_reversed: false
  Print.printer_HP_Photosmart_C309a_series.print_scaling: 1.00
  Print.printer_HP_Photosmart_C309a_series.print_shrink_to_fit: true
  Print.printer_HP_Photosmart_C309a_series.print_to_file: false
  Print.printer_HP_Photosmart_C309a_series.print_unwriteable_margin_bottom: 0
  Print.printer_HP_Photosmart_C309a_series.print_unwriteable_margin_left: 0
  Print.printer_HP_Photosmart_C309a_series.print_unwriteable_margin_right: 0
  Print.printer_HP_Photosmart_C309a_series.print_unwriteable_margin_top: 0
  privacy.cpd.offlineApps: true
  privacy.cpd.siteSettings: true
  privacy.sanitize.migrateFx3Prefs: true
  Storage.vacuum.Last.index: 1
  Storage.vacuum.Last.places.sqlite: 1420315799

  User.js preference

  Your profile folder contains a user.js file, which includes preferences that are not created by Firefox.

  Important preferences locked

  JavaScript

  Incremental GC: true

  Accessibility

  Enabled: false
  Prevent accessibility: 0

  Versions of the library

  NSPR
  The expected minimum version: 4.10.7
  Version: 4.10.7

  NSS
  The expected minimum version: 3.17.2 based ECC
  Version: 3.17.2 based ECC

  NSSSMIME
  The expected minimum version: 3.17.2 based ECC
  Version: 3.17.2 based ECC

  NSSSSL
  The expected minimum version: 3.17.2 based ECC
  Version: 3.17.2 based ECC

  NSSUTIL
  The expected minimum version: 3.17.2
  Version: 3.17.2

  Experimental features

  I'm just judging from the symptoms it could be adware/malware associates. This is because many users with the same problem has pointed out that it was the case before:
  https://support.Mozilla.org/en-us/questions/1018259#answer-625817
  https://support.Mozilla.org/en-us/questions/1019045#answer-628351
  https://support.Mozilla.org/en-us/questions/1026745#answer-643556
  https://support.Mozilla.org/en-us/questions/1028006#answer-655315
  https://support.Mozilla.org/en-us/questions/1028419#answer-647430
  https://support.Mozilla.org/en-us/questions/1030147#answer-654859
  https://support.Mozilla.org/en-us/questions/1031896#answer-655233

  also even if you have an existing security solution I would recommend a scan with malwarebytes & adwcleaner, from suppliers such as mcafee are often not good for detect adware minor and potentially unwanted programs that could not be considered a virus. They are tools of good reputation and get also recommended in the article knowledge base of mozilla on removing malware: troubleshoot Firefox problems caused by malicious software

• Program accelerates when you move the mouse

  I use a simple few stripcharts program and have put a clock on the screen to measure the milliseconds per program cycle.  I noticed that when I move the mouse, it takes about 33mS to perform the loop, but when I move the mouse, it goes down to 8mS.  The stripcharts to accelerate as well.  I really need the program to run at the fastest speed to get a decent amount of data to display (Nyquist rate issues).  Has anyone seen this kind of problem before?

  In addition, there is a better way to send data to 5 stripcharts using PlotStripChartPoint 5 times?

  I'm under V8.0 on a PC104, 1.4 GHz Pentium M, Windows XP.

  Thanks for all your help over the 6 months.

  Thank you very much for your help.

  I tried the multithreading and the solution of PlotStripChart and the two a little help, I still had my main problem, lack of pics.  I was not so concerned with the display of all data in time real, just need something for the user to see what was going on.  The final solution, that I came was to use PlotStripChart and SetSleepPolicy the VAL_SLEEP_NONE value.  This has increased my program for even faster speed that when I moved the mouse.

  I realize that Windows is not a RTOS, but this request didn't really need that go well.  Most of the data I am looking for is about 1 to 20 Hz, and this easily enough.

  Once again, thank you.

• System freeze about 5 minutes after startup. Can move the mouse, but can't do anything else.

  Computer Compaq laptop turned on updates of Windows, firewall Windows, AVG anti-virus, etc.
  He has suddenly frozen 8 months ago - would not respond other than to be able to move the mouse.
  Does not "left/right mouse click" or "Ctrl + Alt + Del" or "power button."
  After a long waiting, pulled out the battery/power supply.

  Restarted in safe mode, was able to run AVG, but froze again.
  Has helped me select the AVG window and move it autour, but nothing else.
  Was not able to click with the right button on the taskbar to make appear the Task Manager.
  Only way to reboot was to remove the battery/power supply.

  Same thing, it is is happening whenever I start.
  System access for about 5 minutes and then freezes.

  I am able to get into the system at the start restore.
  Have a lot of personal photos on the laptop.
  Please provide a solution so that I can extract the photos and then restore the phone to factory settings.

  Thank you.

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1 in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  How to get Vista recovery Media and/or to use the Vista recovery Partition on your computer.

  There is no Vista free download legal available.

  http://www.Compaq.com/country/cpq_support.html

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  You can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their way of doing recovery disk/s.

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  See you soon.

  Mick Murphy - Microsoft partner

• MBPro stops during startup.  If I continually move the mouse during startup, it will go on my desk.  If I launch Firefox and try to do anything, it stops.  This can be corrected?

  Mac Book Pro stops unexpectedly during startup.  I can get it to go to my office, if I continually move the mouse during the boot, but after I launched Firefox and try to do anything, it will stop.  If I try to run the scans of security or reinstall OS X using the command + R and disk utilities, it stops.  Sometimes it gives me a box saying something about stopping with various options such as Cancel, stop, reboot, etc., but it makes no difference that I click on, she stops.  Sometimes, I get no warning at all.  This can be corrected?  I'm not savvy Mac.

  Reset the SMC could solve problem then.

  Reset the management system (SCM) controller on your Mac - Apple Support

  Also try the safe mode boot.

  Try safe mode if your Mac does not end commissioning - Apple Support

• Websites stop loading until I move the mouse.

  Websites stop loading unless I move the mouse. I tried to reset Firefox and uninstalled and reinstalled it. Gel still without moving the mouse.

  Hello emh12az, several other affected users have reported that it was a problem caused by malicious software on their pc.
  Please run a scan of your system with adwcleaner and the free version of malwarebytes.

  Fix Firefox problems caused by malicious software

• My iMac freezes, but I can still move the mouse

  My iMac (3.06 GHz Intel Core 2 Duo, new HDD 4 TB, 12 GB of memory running 10.9.5) freezes randomly just straight up. I can't tell you how or when this happens. There is no model it. I can move the mouse, but click on anything. I am usually under Safari and Firefox when this happens, and I have a few windows/tabs open. I'm also in Word when this happens sometimes. But really, I don't test the limits of this computer so I can't understand why it would freeze upwards. I got it in the store four times and this is my third hard drive. I am currently using about 1 TB or less than my 4 to drive, it's not a question of space. Guys my computer store say it might be a software problem, but I don't see how that nothing is added or downloaded since it began. My old computer died in February, so I got an iMac refurbished with a brand new HD and the new ram. That's when the problems started. I replaced the computer with this one (another refurbished with a brand new HD) and still had the problem. Now I just got a new 4 TB HD hybrid (I love, BTW.) (Very fast), and the problem persists. Any ideas? Thank you. My computer guy say that their only idea is to wipe the drive clean and manually put items on one by one. Sounds expensive and has not guaranteed to solve the problem.

  A question, if your 'computer' man an authorized Apple service provider. If it is not you, please, do not take the computer to him. Find an Apple authorized Service provider in your area, and from there take someone who is well trained and certified by Apple. If you don't know any, click Apple authorized Service Provider Locator