No DVI signal

I have a new HP Pavilion Slimline s5-1126 running 64-bit Windows 7 Edition Home Premium.  My graphics card is an AMD Radeon HD 6410D and my monitor is a S201HL of Acer.

When I connect the monitor to the computer with the DVI cable, I don't get no signal and the monitor remains in "standby mode".  Using the VGA cable, the monitor works fine.  With the monitor and DVI cable connected to another computer, the screen works.

My question is: do I have to change a setting in the BIOS or Windows to enable the DVI port or it's probably defective?  I hope that the problem can be solved without returning the computer to the store.

Thanks in advance for any help.

Tom

Hanspuppa,

Thanks for the suggestion.  I have reinstall the driver, but now I get DVI video at a resolution of 640 x 480 only.  The monitor supports 1600 x 900.  I contacted HP support and they say that it's a known problem with the DVI output on my computer model and send it to the service.  I Exchange it at the store instead.

Best wishes

Tom

Tags: HP Desktops

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