Not 'add printer network, wireless or bluetooth printer' choice in Add Printer

·        I am running Win 7 Pro 64-bit. When I go to devices and printers and select "Add a printer", the only option I get is to add a local printer. There is no other choice 'add a network, wireless or bluetooth printer. I have this choice on my other two computers running the same version of Windows 7. How to make this choice appears? I have the impression of sharing enabled.

Thanks for any help - bob

Hello

·        The printer is installed on the system?

Method 1:

I suggest you follow the steps mentioned in the article which is given below.

The option "a network printer or a printer attached to another computer" is missing in the Add Printer Wizard

http://support.Microsoft.com/kb/2211432

Method 2:

Open Help and support andput this keywords "Find wireless and network devices to add to your computer ' and follow the first article. Follow the steps to open the help and support.

1. click on start and type help and Support in the research area, and then press ENTER.

2 type the keyword "Find wireless and network devices to add to your computer ' and follow the first item that is listed.

Method 3:

Step 1:

I suggest to uninstall the form the system printer and then reinstall it on the system manually. See the article mentioned below.

Install a printer

http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

Step 2:

Enable sharing of printers and the discovery of the network. Check the items listed below.

Share a printer

http://Windows.Microsoft.com/en-us/Windows7/share-a-printer

Enable or disable network discovery

http://Windows.Microsoft.com/en-us/Windows7/enable-or-disable-network-discovery

Now check if you are able to see the printer.

Step 3:

I suggest you to run a network troubleshooting utility.

a. to run the troubleshooter network, right click on the network icon in the notification area of your taskbar and then clicktroubleshoot.

For more information, see the article mentioned below.

Network printer problems

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-printer-problems

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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