Not getting no not signin completion of Norton

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• When I click on file--> information about the file, I get this msg "Cannot complete the File Info command because the metadata library could not be loaded."?

  When I click on FILE-> FILE INFO in Photoshop, I get this msg "Cannot complete the File Info command because the metadata library could not be loaded."  He works in bridge, but not in Photoshop.  Used to work in Photoshop, I think that before the last update.  What gives?

  FINALLY, there is a new update to Photoshop.  I downloaded it, and the problem is solved!

• Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to Inte

  Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to the internet through Ethernet, I checked my connections through various steps recommended buy Adobe to see if my connection is correct and he is!, so why I can't complete the download process. I feel frustrated because I have clients awaiting results of my work that I can do right now. I have read all the information on the Adobe pages but nothing shows that can help solve my problem also the way things are described sometimes seem complicated and exotic as; not everything I understand particularly when it comes to some technical descriptions or abbreviations. I would be grateful someone help and advice on this topic. Thank you Nina

  Hi Nina,

  This link might help: cloud creative activation and troubleshooting of sign-in

  Kind regards

  Sheena

• Registration for the web function has stopped working in my copy of photoshop elements 12.  I get this message "the operation could not be completed.  The system cannot find the path specified"reset preferences was not fixed.

  Registration for the web function has stopped working in my copy of photoshop elements 12.  I get this message "the operation could not be completed.  The system cannot find the path specified"reset preferences was not fixed.

  My os is windows 7.  elements of 12 worked fine for several months and then save for web stopped working

• We get an error that your purchase could not be completed, please try again later. "when buying

  * Original title: need help buying something at the far Windows 8

  I added a method of payment, I was about to pay it, but when I click on 'pay', he said "your purchase could not be completed, please try again later."

  Could someone help me please?

  Hi Lloyd,

  We appreciate your patience. I will do my best to help you solve this problem.

  I wish that you make sure that the Windows Firewall and Windows Update services are set to automatic and see if that fixes the problem.

  Here are the steps:

  Restart the Windows Update and Windows Firewall services and check.

  1. Press or press the Windows key + R, type services.msc and press ENTER.
  2. If you are prompted for an administrator password or a confirmation, type the password or click continue.
  3. Locate the Windows Update, Windows Firewall services.
  4. Double-click the two services and set its Startup type to Automatic.
  5. Servicesnearby.

  Keep us informed on the status of the issue. We will be happy to help you.

• Your purchase could not be completed

  When I want to buy the head of State... what to do?

  Hi Alexander_dx316,

  I understand that you receive a message "your purchase could not be completed" on your Apple TV (the community you posted in).

  The first thing I would say is to log out of your iTunes Store account, then update your billing information.   This includes enter them your debit card or credit card number, expiration date and security code.  In addition, make sure that the name on the card and the billing address match the information on your bank statement.  Reconnect to your iTunes Store account when you're done.

  Modify or delete your Apple ID payment information

  If you have a balance on your iTunes Store account, and your current payment method does not work, you can try to use a different credit card or buy a gift card from a retailer iTunes local and which apply to your account to clear the balance.

  How are charged purchases on iTunes Store
  

  When you make a purchase, content credits are used first, as long as the value of the item you buy is less than or equal to the value of the credits. Gift cards are used then. If your gift card is less than the total cost of the purchase, the payment method that you have paid to the record is charged for the balance.

  If these steps do not resolve the problem with your account, please get in touch with the iTunes Store support team.

  Take care.

• I have an iPhone 6 and an iPad Air both have always been updated you are prompted and are therefore currently operating on 9.2.1. It just says: update could not be completed, and that was in the 11-15. I pay for extra storage if this isn't the issue...

  I have an iPhone 6 and an iPad Air both have always been updated you are prompted and are running 9.2.1. I can't get either do an iCloud backup, he repeats to me just last backup could not be completed. The last successful backup has been in November 2015. I pay for most large storage storage account is not the problem but, the fact I pay for cela and cannot use it is very frustrating = / I really need to get my backup iPhone I have a few important pictures there. I have read other posts, but nothing useful there. Is this a problem in one of the updates at this time or some other interferente app? Or? Thank you...

  Welcome to the Apple community.

  Please check that your device is correctly connected to the wireless internet (settings > wifi) and is plugged into a power source, check also that you have enough space in iCloud for your back upward.

  You can check the space available in settings > iCloud > storage and the space needed for the next backup to the settings > iCloud > storage > Storage manage > backups > appliance > Back Up Options > next backup size (wait for the spinning until the gear icon).

  Assuming that you are eligible for iCloud upward, you should try a forced first stop, hold down the buttons side in top and home together until the unit stops, then restart by pressing the side/up button.

  Then, try to connect the device to a new location (different WiFi network)

  If your backup continues to fail, you can try to disable the backup on your mobile device (settings > iCloud > backup), reboot the device and then turn on BackUp on new.

  If this help not disable backup again, remove your existing back to the top of settings > iCloud > storage > Storage manage > backup > this device (scroll down) > delete backup, restart the device and then turn on BackUp.

  If you are unable to make a return to the top, try to connect on iCloud (settings > iCloud (scroll down) > Sign Out (you will need to enter your password at this point), restart the device and sign in iCloud to settings > iCloud.)

  The next thing to try would be to restore your network settings. (Settings > general > reset > reset network settings)

  Reset your network settings will erase your cell phones and wireless network settings, including saved networks, passwords for wifi and VPN settings, that you can use. It will affect to the Internet but will not be an impact on telephone services because these settings are automatically configured by your carrier. It may take a few moments to enter again all your network settings, but it shouldn't cause you any major problems. If you are comfortable re - enter your network settings, you can try this step earlier in the troubleshooting procedure, i.e. after the forced shutdown suggested above.

  If this does not help, try to disable some elements for the back upward in a model to try to establish if your problem is caused by specific data on your device. You can do with settings > iCloud > storage > storage management > backup > appliance > Back Up Options.

  If you are still not able to perform a backup from iCloud, you can try to restore your phone which you should do by making an iTunes backup via your computer and restore from that.

  Be able to go back to the cloud can be very useful, especially if you have access to a computer or rarely have access to one, however unless you need specifically to use iCloud to go back, you'll find a backup on iTunes much more convenient and possibly more reliable. However if you save up to iTunes be sure to encrypt the back upward if you want to keep your data on health and passwords etc.

  More on v iCloud iTunes backup

• "This action could not be completed" error connecting to iCloud

  Hello world

  Just made a clear 9.3 beta 3 install on my 6s (9.3 beta 2 was previously here), recovered from iCloud backup and now I get "this action could not be completed" when I try to connect to my iCloud.

  iOS asks me to enter into the details of iCloud and then boom. This error.

  Can you please tell me how can I fix?

  I get the error "check failed".

• The action "Watch Me Do" has encountered an error. The operation could not be completed. (OSStatus error - 50.)

  Morning,

  • Material: Apple Macbook Air 13 ", mid-2013. 1.7 GHz Intel Core i7. 8 GB 1600 MHz DDR3. Etc...
  • El Capitan software to. 10.11.2
  • Automator to. 2.6 (419)

  I'm trying to automate downloads via iTunes take place during early in the morning to avoid using bandwidth more expensive. The operation (my apologies if I have the wrong terms, not a tech guy) fails and returns this error:

  The action "Watch Me Do" has encountered an error.

  The operation could not be completed. (OSStatus error - 50.)

  

  Is that what everyone has seen, or to which there is a known solution?

  Concerning

  James

  Watch Me Do is designed to replay the same click of mouse and keyboard events to the same speed.  Think of driving your car to work and record each turn and stop.  Then play each round and down at the same speed.  What to do if while reading the traffic moves a little faster or a little slower?  If you drive the same route to work, you could get a red light at an intersection that you had a green light to yesterday.  "Watch Me" does not know how to deviate from these changes, so he'll just to stop and report an error.  If iTunes launches slower or an event during playback takes longer to achieve because of different background running processes, it will have the same effect.

  Allowing automatic downloads in iTunes and help Automator to activate your device network at a specific time might be a better solution.

• HP Simplepass will not work after reinstalling Norton 360 on windows 8

  Hello:

  I am running Windows 8 on a new computer dv6 HP Envy.  I use Norton 360 anti-virus.  Norton apparently does not work with Windows 8 correctly b/c every time I have download updates via Norton I can't run all the tests.  So I uninstall Norton 360 and reinstall, which allows then to Norton 360 works correctly.  HOWEVER, whenever I do that (which is at least once a week and is VERY VERY VERY VERY BORING!), HP Simplepass DOES NOT at all.  It says in the device, biometric devices Manager:

  Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19).

  HELP HELP HELP HELP!  You pay tons of money for a new computer and it has constant problems.  Can not a fix it or give me some help to fix it?  This irritates me a LOT and will probably cause I DO NOT to BUY another product HP or Norton MORE EVER!

  Owner of unhappy HP,

  Josh

  Well, you could just not use Norton.  I confess that I'm not a fan of Norton, so the decision would be easier for me that it could be for someone else.

  There are a lot of other options out there that will work for you.

  =====================================================================================

  The Windows Defender software has been reorganized for Windows 8.  Not everyone says we should run with this one. It is worth visiting and worth implementing in your first line of defense.

  Windows Defender has the advantage that it "plays well with others", in other words, you can run this program in collaboration with the other security.

  Windows Defender will not 'take down of your computer' or make unusable just because you turn it on.

  HP computers - solve and protection against viruses on your computer (Windows 8)

  More information about Windows Defender:

  Activate Windows Defender in Windows 8

  OK, what to do?

  If you want, take a look at Avast Anti-virus.  There are paid and free versions.  The software has a good reputation and is easy to install and use.   The paid version (Avast security) has a number of features, including network monitoring, control rules and a 'sandbox' in which you can run restricted access programs (for banking, etc.).

  Other options can be found at:

  Overview of the security of Windows 8

  Comment:

  My personal experience with Kasperky includes some of the same adventures that I had with Norton - I have succeeded with an older version of the software, so closely bind things that I managed to block the system.  It's real easy to Bumble and more difficult to manage that I liked.  Great software - I doubt that anyone else could have hacked the system easily - I could not get anything to run, I doubt that anyone could have dug made far away in the computer either.  The smile.

  =====================================================================================

  SimplePass, in particular, has an aversion to Norton, even though I've heard of him along the Norton software.

  • You can try a few things to get SimplePass works again:

  Reset the laptop:

  Laptops - forced Reset to solve Hardware and Software questions waterproof Non-removable battery

  Laptops - use Hard Reset to solve Hardware and Software issues - removable battery

  Try reinstalling your current validity sensor driver:

  • Control Panel > display icon > device management > biometric devices > Validity Sensor >
  • Right click on the driver Validity Sensor and "Uninstall" (do not remove IT)
  • Restart / reboot the computer and log in
  • The driver will reinstall it connect you to

  =====================================================================================

  Good luck!

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  See something that makes you smile?

  Click on the star of congratulations!  It is a nice 'Thank You' for the author.

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• Unable to repair the connection of local error: Windows could not finish repairing the problem because the following action could not be completed

  Original title: Repair the connection to the local network.

  When I try to repair the connection to the local network I get the following message: "Windows could not finish repairing the problem because the following action could not be completed: clear the cache DNS."  For assistance, contact the person who manages your network. "How can I solve this problem?

  Hello

  1. what exactly is the problem you are experiencing when connecting with Internet?

  2. what type of Internet connection you have (wired or wireless) sound?

  3. don't you make changes to the computer until the problem occurred?

  Method 1: To resolve this issue, follow these steps:

  (a) click Start, click run, type services.msc, and then click OK.

  (b) in the list of services, click DNS Client.

  (c) ensure that the status column displays started and that the Startup Type Automaticcolumn.

  (d) if the service is not set to started or if the startup type for the DNS Client service is not set to Automatic, follow these steps:

  a. right click on Client DNS and then click Properties.

  b. in the Properties of the Client DNS dialog box, click the general tab and then click Automatic in the list Startup type .

  c. click Start, click applyand then click OK.

  Method 2: Wi - Fi and in Windows network connection issues.

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows?T1=Tab03

  Hope this information is useful.

• How can I activate my genuine copy of Windows XP Professional? When I try it says: "activation could not be completed right now online.

  original title: How can I activate my genuine copy of Windows XP Professional?

  Hello

  I wonder if there is another way to activate my genuine copy of Windows XP Professional, because when I try to activate via the activate Windows

  Assistant, all I get is a message saying that the 'online activation could not be completed at this time. "

  Its weird because this is the first time I met this kind of problem after format and do a clean install of Windows XP in which, incidentally, I do

  every year since 2006. (This is to keep my computer and working properly).

  And also, if I tried to validate my copy of Windows XP by using Mozilla Firefox and Internet Explorer 8, but I keep getting "Validation failed".

  Any ideas what could possibly cause this? coz I already formatted my computer three times since yesterday in the hope that it could solve the problem, but with no luck.

  I hope someone could help me with this.

  Thank you and happy holidays to all.

  See you soon!

  Hello

  Please help us, but it seems to be a problem with the end of Microsoft after all. Perhaps, they were low maintenance, when I tried to activate my Windows XP Pro yesterday.

  In any case, my Windows XP Pro is now enabled.

  Thank you and happy holidays!

  See you soon!

• System Restore: what point I choose theactionalways does not restore complete

  What point I choose theactionalways does not restore complete

  Try to restore the system in Safe Mode.

  Shut down your pc (if you can't for some reason any then press and hold in the power switch until the pc shurs)

  Now start pc you and start immediately to press the key F8.

  you will be presented with a new screen where you can choose Safe mode (use the arrow keys on your keyboard to navigate through the screen)

  Now restore your system.

  * Very often Norton users have problems, perform a system restore, an error of "restoration incomplete... your computer can not be restored"would be seen after trying a restore point. " New versions of Norton have a setting where you can uncheck/disable 'symprotect anti-forgery protection. " ... older versions have "enable protection for my Symantec product." ... Uncheckiing should be temporarily. Unchecking these settings would mean you wouldn't need to go into safe mode to try the restore.

  More information here;

  http://bertk.MVPs.org/html/symantecdoc1.html

• "Windows Store" your purchase could not be completed: something happened and your purchase could not be achieved "why is this error that occur?

  When you try to download any application in the Windows store I get the error message "your purchase could not be completed: something happened and your purchase could not be completed. I am connected to the internet and signed on my Microsoft account. It's a common mistake others are experiancing?

  Hi, Simeon,.

  Are you by chance using the built-in administrator account?

  Have you tried to clear the cache to store (if you are facing the same question that Gaara was)?

  From the Office:
  Press the Windows key + R
  Type WSReset.exe and press enter
  Reset

  You can also try the following:

  The process below will put you in a "clean boot" that allows only Microsoft services to run at startup. This will prevent only 3rd-party programs and services from loading at startup.

  From the desktop:
  Press Windows key + R
  In the run box, type msconfig and press enter
  On the Services tab, select hide all Microsoft services and click on disable all the
  On the Startup tab, click to open the Task Manager
  On the Startup tab, right-click and disable each startup item and then close the Task Manager
  Click apply/OK on the System Configuration screen, then restart

  Once you have completed the test, remember to set your computer to a normal startup.

  @Gaara, do you remember what test you ran exactly?

  Thank you!

• Update my windows 8.1 to 10 somehow I could not update completely and I lost my administrator account

  Original title: Windows 8

  Hi guys I had a problem like this. When I updated my windows 8.1 to 10 somehow I could not update completely and I lost my administrator account. Icreated new account and try to connect, but still he said that I had been registered in the temporary profile yet, I had the chance to use. When I disconnect and try to connect again it stay on the page of waiting please two days stating at the time that failure to configure windows updates. Now I can't connect at all for the last three days. Help me guys.

  Hello

  Thanks for posting your query on the Microsoft Community.

  According to the description, you can not connect because it is blocked to wait please and you also get error message failed to configure windows updates.

  I would be grateful if you can provide us with the following information to help us better understand the issue:

  • What is the full error message / error code that you get on your screen?

  This problem may be due to updates pending.

  I suggest you to follow the below methods and check.

  Method 1:

  I suggest you to disconnect all external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except the keyboard and mouse and then start.

  If this solves the problem, then add devices one by one after the other until you discover the piece of hardware causing the issue. Then we can update driver for this particular device.

  If the problem persists, try Method 2,

  Method 2:

  I suggest you to check if you are able to connect mode safe mode by using the following commands.

  Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

  Follow these steps to start the computer in safe mode.

  a. boot from the DVD of Windows 8.

  b. click on repair your computer.

  c. click Troubleshooting, and then select Advanced Options.

  d. Select the prompt option.

  e. Once you open the command prompt, enter the following command and press ENTER.

  Bcdedit/set {bootmgr} displaybootmenu Yes

  One time completed, please restart your computer, then press F8 to access screen on startup, then press F4 or 4 to enter Safe Mode.

  Check if the problem persists in safe mode.

  If the problem does not persist in Mode safe mode, then perform a clean boot in order to check if any third-party application is causing the problem, as the clean boot helps eliminate software conflicts.

  How to solve problems using the clean boot in Windows: http://support.microsoft.com/kb/929135

  Note: After the boot minimum troubleshooting step, read the sections "How to reset the computer to start as usual after a clean boot troubleshooting" in the link provided to return the computer to a Normal startup mode.

  If the question did not resolve, try Method 3,

  Method 3:

  I suggest you to check if there is no update pending Windows needs to be installed.

  If so, then I suggest you to install the update and check if it helps.

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.