nothing do not read CD driver

Similar Questions

• Nothing will not read the DVD/RW

  I have a desktop gateway DX430S with windows vista Home premium 32-bit. The DVD/RW will be isn't anything read or burn CD when I go into Device Manager and check the driver, I get the following error message:

  Windows was able to successfully install device driver software, but the driver has encountered a problem when he tried to run. The problem code is 37.

  I tried to update the driver but it had no effect and uninstalling and restarting had no effect.

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Help please! Do not read/write drive :(

  Hello!!

  My CD? DVD player doesn't read or CD burning Device Manager displays "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ». I have tried uninstall and put it back in place, as well as the Sony firmware update. I also tried to remove the filters, but there are no filters listed on on it.

  Any suggestions?

  
  

  Hello

  19 code means there is a driver conflict such as two devices attempt to use the same resources.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Computer does not read USB drives

  original title: USB keys

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • my new laptop does not read a USB

  What happens when you insert the USB - anything?  He make up a menu of options or give you any error messages or anything like that?

  If you go to start / computer use you see the USB it?  If so, double-click it to open it.  If this isn't the case, read on.

  Go to start / Control Panel / administrative tools / computer management / disk management and see if you can see the USB it.  It cannot be listed with a letter, but it may still appear.  If it is there, please post any information on this subject, he said EXACTLY Word for Word.  If she's not here, it is not really considered by the system.

  You have an another USB, you can try in the machine to see if she had somethiing to do with the stick rather than the PC?  You have another PC on which connect the stick to see if it works on another computer.  Have you ever used this front USB on any computer or is it new?

  You have all other USB devices connected to your system and they work well?  If this isn't the case, you have a USB mouse or other device, you can test on the computer to see if it works (if we exclude a problem with the USB ports or USB drivers).

  To be honest, as it is a new computer, I would contact the technical assistance service and to ask for help they should be happy to offer because it is a new computer from the computer.  They may be able to help more of us because they know that their systems better than we do (and I don't even know the manufacturer of your computer, the USB key, or almost anything).  In some cases, to play with the system without contacting them can void the warranty and you certainly don't want to do.

  I hope this helps.  If not, please answer my questions and give me the results of the procedures I asked you to try (including contact with the manufacturer) and we will see where to go from there.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Windows Vista will not read external drives

  I had an external hard drive connected to my computer earlier today. All of a sudden, my computer froze and started to make noises beeps, then I stopped and released my external drive.  Now, whenever I plug a drive it tells me that I have to reformat. However when I try to reformat the drive, he told me that the format could not be completed. It allows me to format NTFS, but that does nothing for me. I need to format in FAT or FAT32, but it won't let me. I even reformatted my drive to FAT32 from another computer, but when I plug in Vista it still says it needs to be formatted.  I got lost. How can I get Vista to re-read my external drives?

  Hello

  Run the diagnostic tool for Microsoft Fixit.

  Hardware devices not detected or does not:
  http://support.Microsoft.com/GP/hardware_device_problems

  See also: http://windows.microsoft.com/en-US/windows-vista/Formatting-disks-and-drives

• My TV does not read HARD drive Toshiba 3.0

  I ask excuseme for my English! I'm Italian...

  I have a drive hard toshiba 3.0,.
  My samsung TV to the beginning to 'read' my hard drive, but then the TV does not recognize and I so format, losing my saved videos!

  What is the problem?

  Maybe you should check the user manual s TV for more information on the format of file or the support of hard drives.
  I know in many cases, the hard drives or flash memory sticks must be formatted using TV to get the file format supported special that can be read by the TV.
  I think it's kind of right to privacy with the movies recorded could not be edited on computer.

• BIOS, do not read my drive 310M from nvidia gforce

  After you have installed the windows 10 my Vaio VPCJ128FG desktop computer stop recognizing the Nvidia Gforce 310 M display adapter. Now in Device Manager I see only a "basic Microsoft display adapter. so I can't update the same driver downloading from the Nvidia site.

  Anyoen has a solution for this?

  I tried to change the PCI to PCI e in the BIOS, but there is no option for this.

  
  

• Satellite L500-13D-CD/DVD drive does not read CD

  Hello

  I have a Toshiba Satellite l500-137 laptop with vista sp2.
  There is a cd writes that my dvd drive would not read, the driver can read other CDs & DVDs well.
  who says cd's seems to be fine as it can become red from the other computer.

  any suggestions?

  * Thanks to *.

  Hello

  That means only one disc can be read from your laptop and all other disks can be read properly? Well, in my opinion, it could be a disc problem, maybe it's striped s and so it can t be read to all readers.

  In your case, I would try to clean the lens of your CD/DVD drive. Therefore, you can use a microfibre cloth.
  Check it!

• Optical drive will not read anything else professional films

  So, I am owner of a 2012 MacBook Pro 13 ". The computer comes with Intel Core i7 processor and has the maximum of 8 GB of Ram. The problem is that the optical drive that is built into the computer will read nothing else done professionally movies. It can read disks of movies like the Lord of the rings and Wargames, to name a few, I tested, but it will not read any DVD-R disc or to a CD. I tried the CDs as Metallica music... And Justice for all after try in another computer and a radio and get good results when it just won't play on my Mac.

  I have had this problem in the past , but at the time the optical drive not read anything at all. This occurred in early December and I fixed it on 20 December. To solve the problem, I went to the Apple Store and they can Reset the P - RAM. The Apple guy he told me to make sure to disable every night. I did this because it's what I did in the past. After that, I was able to play any CD or DVD and burn them. I also tested it every two weeks by playing a DVD in there to check that it still works. But I discovered that it was broken again when tried to insert a DVD-R to burn things on it and the computer only it spun and then ejected it. I've known this current problem since around mid-April.

  I did some research on it and what I have read I believe that I must buy a cleaning disc and run it in my optical drive to clean the lens of the eye out, but I don't understand how I am able to read some disks and not others if that is the problem.

  Can I take it again in the Apple Store and get it looked like or should I buy a cleaning disc and run it through my optical drive, and then decide what to do next? I'm in no hurry to get this problem fixed because my guarantee does not expire until the end of July this year.

  I don't know why you want to put some words in BOLD and a few words in normal font. Frankly I find it a bit annoying when someone does something like that, but oh well... what you could do is to try a cleaning disc (the one with little brushes this topic) or a good breath of air compressed. In addition, some brands of DVD - R Virgin do not work as well as others. I found verbatim to be good, maybe maxell or Taiyo Yuden. Your mileage may vary...

  If this still does not work, feel free to zap the pram x 2-3) and do an smc reset. Shut down the computer, plug power adapter, hold down the left shift, control, option, and button works / stop for about 45 seconds, let go of all of them, then press the power button to restart. If none of this works, then by all means to make a genius bar appointment and bring it in to your local Apple store. Hey, if you have an extended warranty, might as well use it, right?

  Good luck

  JB

• The CD/DVD drive does not read discs

  Hi, I have a COMPAQ Presario CQ40 with optiarc DVD RW AD - 7561 ATA Device driver, recently the drive does not work properly. It can read and burn the disc, that I already used, but when it's a new (disc white) it does not read the disc.  It has an error message "make sure that the disc uses a format windows recognizes. If the drive is not formatted, you must format it before you use it. "the disc is the format that would recognize the system.  I tried to uninstall the drivers and reinstalled from the Device Manager, but nothing works, tried too much microsoft fixit, always the same.  Hope that there is another work around here... Thank you...

  Have you tried using other burning software?

  Try this free you see if you receive messages.

  http://CDBurnerXP.se/

• My multihandy 3050 flow meter does not read on my computer am not download the driver for it what should I do

  on my laptop the meter does not read and he tells me that the driver is missing, but when I try to download on the site the hydrotechnik nothing happens

  TeeGee

  You should probably contact the meter manufacturer.

• My hard drive will not read discs! What should I do?

  My laptop will not recognise discs I put in the forest of cd! I am trying to install Microsoft Office, and it will not even read the disc! Are there other ways of installing Microsoft Office? Or any suggestions how I can get the t hard drive work?

  Thank you

  Any comments would be much appreciated!

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• CD drive not reading some discs

  I had this problem of market for some time.  Sometimes my CD player can not read some discs.  For example, I have a set of six discs of music, and it will not read discs of second and sixth in the game.  I put them in the drive, and nothing happens.  Not even an error message.  These are new records.

  Any suggestions?  It is a Matshita UJDA755yDVD/CDRW in my IBM Thinkpad.

  Thank you

  Katherine

  Hi Katherine,

  ·         The question is limited to the CDs you mentioned?

  Follow this link and see if it helps.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

• CD drive not reading CD in Windows Vista__

  Hello

  I am running Windows Vista Home Edition 32-bit on an HP laptop. My CD-ROM/DVD-ROM drive has been working perfectly until a few weeks ago. Now, it does not read the CD. The CD-ROM is built into the laptop (not an external drive) and Vista provided with the laptop (meaning I didn't upgraded Windows anytime since my purchase).

  -By car the E: and F: appear under my computer
  -When I insert a CD in the drive, the light flickers and I hear the disc turns, but AutoPlay doesn't open as he usually does. I try to open it manually via Windows Explorer, the disc starts to spin and an empty window appears briefly before closing automatically. I get an error message saying that there is a problem with the drive.
  -Probably Windows can recognize that a CD is inserted, because when it is empty I always get the "Please insert a CD in drive E: /" message opposed to don't get no error message at all.

  I looked at these topics below on the question and the search for my problem through google without result.

  http://support.Microsoft.com/default.aspx/KB/314060 "your CD or DVD drive is missing or is not recognized by Windows or other programs.

  http://support.Microsoft.com/kb/939052 "when you insert a CD or a DVD, Windows Vista may not recognize the disc"

  -Registry delete "Lower filters" (there was no 'Upper filters' record on my system) did nothing.
  -Uninstall the drive E: and F: didn't work as well.
  -J' also uninstalled the 'third party programs"same Roxio so maybe it's not relevant, and my CD player still does nothing.

  (I rebooted after the three tasks above)

  I am at a loss here. What is most likely faulty hardware at this point?

  Thanks a lot for the answers!

  Hello

  If a PC. the CD/DVD is connected by cable (composite wire) to the motherboard, and if a laptop
  the CD/DVD is usually connected through contacts but who may also have connection cables
  to the motherboard. Not much can be done on a laptop except to try to replace the cables.

  Try to uninstall the unknown device and reboot.

  As convenience store will not work 100% of the time and he could still be software however it also
  could be material.

  You could try to return to a new installation of Windows - backup data outside the machine.

  Contact the manufacturer of the system - especially if it is under warranty or go in a real store of the computer
  (no pics and leeks to BestBuy or other BigBox stores). Rob - bicycle - Mark Twain said it is good.

• MY CD/DVD DRIVE DOES NOT READ THE DISC READABLE

  MY CD/DVD DRIVE DOES NOT READ ANY READABLE DISK ALL OF A SUDDEN.

  I DON'T KNOW WHAT IT IS.

  I CAN HEAR THE COMPUTER TRYING TO READ BUT IT ME SAID JUST THAT HE HAS NO DISC INSERTED OR THAT THE DISC IS BLANK WHEN ITS CLEARLY NOT.

  IT would NOT be RETURNING to PLAY AUDIO CD IN iTUNES or WINDOWS MEDIA PLAYER.

  HELP PLZ

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then check the cables
  both ends. Remove and replace, do not just tight. For laptops, you can often clean power
  and contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the system manufacturer
  and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.