Odd paper size does not print on B8550

Hi all

I have seen this issue before, but the answers don't seem to work for me, so let's try again:

I'm on a Power PC Mac dual G5, OS 10.5.8, connected to a Photosmart B8550 via USB. I'm in Photoshop CS4, I'm trying to print on a paper 12 x 15 for which I have a paper size custom, implemented and registered. I try to print to the paper size, and I get a message that says: paper size or type does not match the paper size and type in the in tray.

The really weird thing is, it worked a few minutes ago, and I do exactly the same thing now. Any ideas would be most appreciated.

Thank you

Peg

No, thanks to HP, I found the solution. The paper type must be HP Advanced Photo paper, and I can print what I want, to any size I want, no matter what program I want.

Hey, HP, do you think you could indicate this to your support the so-called people?

Tags: HP Printers

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