Office Jet 8620: office jet 8620

Similar Questions

• Office Jet Pro 8620: No Assistant HP printer or Application icon

  I'm under 10 64-bit Windows and the Office Jet Pro 8620.  I can't configure my scan-to-email of the printer (continues to request a code).  My printer is connected via Wi - Fi, and otherwise works fine.   Following the instructions of support, I tried the Printer Wizard, but there is no such program listed in my HP folder and no printer the Office Assistant icon (although there used).

  I downloaded all the updates current and running Scan Doctor several times.  No luck.

  Any help is appreciated.  Thank youl.

  Hello, GreenTurtle,

  Thanks for the quick response.  I followed your instructions.  After disconnection of the wireless connection and then the wizard of wireless, all re-installed configuration correctly.  The appropriate icon appeared on the desktop and I was able to put everything in place.

  I am very grateful for the help and quick response!

• Office Jet 8620: Networked 8620 Pro always 'offline' in Windows 10

  My Office Jet Pro 8620 is still retained as 'offline' Windows 10, even if my printer Hp Assistant still connect to it fine.  The printer is on a network via ethernet cable and is always available via the internet printing as well.

  I finally gave up using the HP driver for device Pro 8620 and 8620 name and started using HP ePrint as my printer driver default, which seems to have solved the problem for now.

  I checked the version of my driver 8620 and HP reports it as current.  Is there a newer driver coming that will address this problem or, Alternatively, is there a generic Windows driver that I can use which will correctly yield the printer to be online?

  Thank you.

  Hello

  Thank you for using the forum.

  You can try creating a TCP/IP port?

  Creating a TCP IP port

  1. Print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. On your PC, go to control panel configuration, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. Click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Type the IP address for the printer.

  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

  Thank you.

• Office jet pro 8620: should I disable the printer without cartridge installed?

  I removed the original HP ink that was defective and took it back. Now I have the inkjet (Office jet pro 8620) without cartridges installed. The printer says not to disable so that it does not get damaged but I'll be away for a week and want to turn the printer off. I will cause damage if they do?

  Thank you. I guess I'll have to keep on like this for a week then. Too bad.

• Office Jet 8600: HP Office Jet 8600-> 8620 same ink cartridges?

  Can someone tell me if the Office Jet 8600 and 8620 new can use the same ink cartridges?

  Hello

  Yes, both use the 950 HP ink cartridges.

  However, consider the 950 ink cartridges have been updated and the 8610 support only cartridge of new generation, manufactured in October 2012 or later.

  You can find the location of the cartrideg version in the link below:

  http://support.HP.com/us-en/document/c04213877

  Shlomi

• Office Jet 8620 (all-in-one) will work w / windows 10

  (1) work 8620 (all-in-one) Will Board jet w / 10 windows?, I replace a photosmart 2610i w / duplexer.

  (2) for the wireless working, I need something for my desktop computer?

  THX

  Yes the new 8620 Officejet Pro will work fine with Windows 10.

  The drivers are here

• Office jet Pro 8620: Office jet 8620 prints more wifi

  Hello!

  My printer was in a wifi network and worked flawlessly for 8 months.

  Now, it is invisible to all the computer connected to the same wifi network.

  I already entered the service menu and I have already made one: partial and semi full reset.

  [content removed]

  I need a FULL / HARD reset! As in the conditions of the factory restore!

  How can I do?

  The printer can use wifi network! No Ethernet cable or usb!

  Thank you very much!

  Hey @Pm2r,

  Welcome to the Forums of HP Support!

  I understand that you are experiencing some problems with printer e-all-in-one Officejet 8620 communicates is not with your PC. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Turn the printer off.
  2. While the printer is turned off, disconnect the power cable from the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.

  Now, on the printer, click on the wireless icon that looks like a radio tower.

  • If you see a line indicating the status: not connected, the printer is not connected to your wireless network. Click speed, wireless and Wireless Setup Wizard to connect the printer to your network.
  • If the IP address starts with 169, the printer is not getting a valid IP address of the router. Contact which provided you your router to determine why the router is not getting an IP address valid.
  • If the IP address of the printer starts with 172, the printer is connected to a network of comments. Contact those that you provided with the router for assistance with deactivation of the feedback network.
  • If the IP address of the printer starts with 192.168 or 10, the printer is properly connected to a network. Please see below.
  • If the IP address of the printer begins with any other number, the network is maintained. Contact one that keeps your support network.

  At this point, you should be able to print wireless. If you still can not, on any device that prints the PC enter the IP address of the printer in an address bar. If you are able to access embedded web page the printer, please let me know.

  Please let me know the results after following the above. If you are able to print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Office Jet Pro 8620: Office Jet Pro 8620 offline

  Printer goes offline that every time computer is turned off.  Was able to get online by power off and restart the printer.  Now, nothing works to get back online.  Internet service provider recently made some changes to my router.  When I run the wireless network Test results and the network of the printer Configuration Page, everything looks ok.

  Hey @jrinop,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with printing of 10 Windows PC to your Officejet Pro 8620 e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. In your search type in printers bar and open devices and printers.
  2. Right-click on any icon of your printer listed.
  3. Click on remove the instrument.
  4. Repeat for any other icon of your printer listed.
  5. Click Add printer, and follow the prompts to add a new queue for your PC.

  Please let me know if you are able to print after doing the above. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Office jet Pro 8620: documents MultiPage, automatic two-sided scanning, an automatic document feeder to 50 pages.

  I just bought a HP OfficeJet 8620, who says that he will "Break through with automatic double-sided scanning multipage documents and an automatic document feeder to 50 pages." I can't find a reference to such an operation in the user manual and seem to read thet, others have not been able to do. Before I take the trouble to unpacking and to establish this printer, can anyone tell me if the printer can do this duplex auto scanning and if so, how?

  Hello

  Yes, he can do an ADF duplex scanning using the screen of the printer or the HP scanning software.

  Kind regards.

• 8620: could not start scan to HP Office Jet Pro 8620 since the upgrade to Windows 10

  I've updated to Windows Home 64 bit 10.

  I can scan if it is started from the PC to the HP printer Assistant.

  But impossible to start a scan of the front of the printer 8620.

  It times out and gives errors

  "The analysis has failed in one or more of the following problems

  -connection to the computer is lost

  -L' scanning on the computer application is currently in use

  -Application OCR is not installed on the computer

  See the computer for details screen'

  Nothing is displayed on the computer screen.

  How to do a scan to work on the printer without initiating the PC?

  this to go to JohnGPB solved my problem

  22/08/2015-12:18

  Hey there,

  One thing before you start, this solution won't work for (its of course HP) inkjet printers
  Try the next step, I believe that this will help you overcome the problem.
  1. start by dissconnecting the USB cable. (If its connecetd wireleslly, go to the next step)
  2 remove the printer driver of "devices and printer" which is located in Control Panel.
  3. download the complete solution for your printer.
  4. extract the contents of the file. (Using winrar or any other method, you know)
  5 open the "Utils" folder and choose in the "x 64"(ou le «x32"encas vous utilisez ce type de système) subfolder, you should be able to locate a file called 'RemovePreInstalledDrivers' > once you open this file black screen opens, wait for it to close, then move to the next step.". "
  6. go to the main folder where you have already extracted the software and right click on the file x 64.msi (name is most likely your printer model), then choose the Option "repair". > Subsequently, you will be asked of preformed a reboot. (Incase you will get a Messege saying "this action is only valid for products that are currently installed" simply double-click the file instead)
  7. after rebooting, the head in the drive Local C/ProgramFiles/HP/PrinterModelFolder/bin/USBSetupL uncher (or DeviceSetupLuncher if his wirellesly connected) and double click it.
  8 follow the steps for you and connect the USB cable when you are invited to (if the wireless sound just choose the wireless option)

  Who should add the scanner to your imaging devices.
  Best Of luck ~

   

• Office Jet 8620: Wired Ethernet connection - first installation

  I'm trying to connect my printer HP 8620 nine for the first time (using the Ethernet cable) to my Apple AirPort Extreme router. The Configuration Page of HP network says that the network status is offline. The printer display says "connected".  (SetUp-> set up a network-> settings-> view Ethernet Details-> IP address Ethernet: not connected).  HOWEVER, if I move the Ethernet cable from the printer to a computer, I get a good wired Internet connection. I tried the power on the router and the printer (unplug the 120vac) but without joy of recycling. Before you buy this printer, I got an Epson 3640 works well on an Ethernet cable to the same router. Please inform promptly.

  It turns out that this new printer was defective and returned.

  The replacement printer has been installed and, so far, does not work well.

  Looking backward, a trick that the Ethernet port on the printer did not work was the observation that the link light nor of the router or the modem (a small LED next to the Ethernet plug) unlit green changed when the Ethernet cable from the printer was plugged (instead the link light remained extinguished).

• Office jet pro 8620: office jet pro 8620 very slow to print

  what I can do to solve this problem, very slow printing: my printer has taken 1/2 hour to print 6 pages, only bought a few weeks ago.  I can't find a solution. I will try the solution on the post of Shawn D, b (ie the replacement driver), but nothing is selected on the page of time. therefore impossible to remove until I know what to delete!. can anyone help.

  Robyn

  Robyn

  Hi @ratts,

  I see that your HP Officejet Pro 8620 is very slow printing on Windows 8.1. I'm happy to help you!

  A few questions for you, if you don't mind:

  • How is the printer connected? Wireless, Ethernet or USB?
  • The same speed occurs when you print a test page? Video: printing a Test page with the all-in-one HP Officejet Pro 8630. (The same steps apply to your HP Officejet Pro 8620).
  • The same speed occurs when doing a copy? Copy the text or mixed Documents.

  In the meantime, please see this post, Re: HP 8620 seems slow printing, by my colleague @Rainbow7000.

  Hope this helps, and hope to hear from you soon!

• 8620 jet office: HP 8620 loses the connection to the network; constantly requires a restart to connect

  Had a 8620 connected to my home network for months with no problems.

  Using airport with Mac and Mac / iPhone / iPad.

  From one week there is no device cannot find the printer.

  Turn off the printer; Turn on the printer; printer reconnects to the network fine and prints.

  Wait 5 - 10 minutes (after the printer into hibernation).

  Try printing something again.

  Same problem-devices cannot find the printer on the network

  Turn off the printer; Turn on the printer; printer reconnects to the network fine and prints.

  etc.

  No change to any software; computer hardware; or the OS I know.

  Help, please.

  Hello

  Restart your router by unplugging its power for a while, let it 2-3 minutes to boot.

  Then restart the printer and check if you can see a difference.

  Please let me know the results,

  Shlomi

• Office Jet Pro 8620

  I got a 8600, where everything I scanned is entered in an analysis in my documents file, now with the 8620, all scanned documents go directly into my documents, how do I configure so that scanned documents go straight into a digitized documents folder?  I could not find or understand anything in the help guide.

  Thanks for any input.

  Hello

  When you click on "scan a Photo Document or", click "Advanced settings". You can see a lot of options in the tab "Destination." You can change to any place in "save the location.

  Kind regards.

• Office jet Pro 8620: Officejet Pro 8620 HP software required for the Scan of the computer could not be located on this computer

  
  

  Ah, the good panel: Tou has chek ANYWHERE...