Office jet pro 8600: copy on one side

Hi my printer decided to not copy one side only it prints one side then paper goes back to halfway and screen message appears back page!  Pleaseeeeeeeeeeeeeeee can someone help I'm not good with computers please do it's simple, if you can! Thank you

Hi MadHatter7,

Thanks for letting me the question lies in the printer menu.

I would like to do a hard reset to see if that will solve the problem.
Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
This ensures that the printer is full on and can help this situation.

Updated the firmware of the printer if you still cannot change the option in the menu front and back.

HP Officejet Pro 8600 N911a Firmware.

I'll send you another step to try in a private message.
In the forum next to your handle name simply click on the envelope to see.

Good day!
Thank you.

Tags: HP Printers

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