OfficeJet 3830: OfficeJet 3830

I bought a printer all-in-one OfficeJet 3830 and installed last November. However, in recent weeks the printer no longer not to my laptop (HP, also will not find the exact product name). If printing is not possible, but also scan to my laptop is not successful.

I tried to reinstall the printer and also used printing HP and doctor Scan. However, the printer and the laptop can not find each other. They are both connected to the same network, IP address, and the password.

How can I solve this problem and take advantage of my printer?

Welcome to the HP community @mpr1980,

I understand that you experience problems connecting to your HP OfficeJet 3830 to your computer Windows 10. I'll be happy to help you.

Below, I've posted a link to a document that offers solutions of troubleshooting on this issue. Please try all the steps in order and get back to me with the results.

Tags: HP Printers

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