OfficeJet 4355: my 4355 officjet will not recognize a new black cartridge when inserted

I bought a new cartridge identical to the previous repeat me insert cartridge on the right, I did this and tried to turn on once again does not?

Hey @vix52,

My apologies. The number is for North America. This is the number of New Zealand:

0800 441 147

Technical support is available from Monday to Friday from 09:00 to 17:30 / Saturday 10:00 to 16:00 (except holidays).

You can also contact the place you bought the cartridge to see if they will swap out for another cartridge for you. However, it depends on the stores return policy if they accept the cartridge back or not. This option, you can try everything first because it would be quicker for you to get a replacement cartridge locally. If the store does not replace the cartridge for you, call the HP Technical Support I've provided to process a replacement under the warranty of the cartridge. Just make sure that you have the cartridge faulty with you when you call our support number.

Good luck!

Tags: HP Printers

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