OfficeJet 4620: black print

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• I have an Officejet 4620 wireless printer for my office and want to be able to scan from my laptop

  I just installed a HP Officejet 4620 wireless on my desk and I am able to launch scans of the computer using "Printer Assistant" screen

  How can I install this feature on my laptop?

  I already had Center solutions on both computers that worked perfectly. Who is available for the 4620?

  Hello

  The HP Solution Center, it is an old program that pleased none compatible with newer models.

  Run the latest installation of the software on your laptop and check to see if that can help you:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-108821-3&cc=us&DLC=en&LC=en&OS=4132&product=5191646&sw_lang=

  If it persists, don't forget to specify your exact version of operating system on your laptop.

  So please let me know what Anti Virus or Firewall software you have installed on this PC.

  In addition, for any errors or unexpected behavior on the laptop do not forget to describe the exact behavior or error message.

  Shlomi

• HP Officejet 4620: portable printer communicates only with the computer

  Last home had this printer set up under the name of wireless. lost connection cables so had to buy a new one. Printer goes and copies, scans, etc. Have unplugged, said prayers, and still it wont connect. Just bought new cartridges so you don't want to throw it out the window right away!

  Document is the printer online. Mark Exclamination (troubleshooting) appears on the printer control panel

  Hi @chaloupay,

  I'd love to help you with your Officejet 4620! Thank you for taking the time to post in the Forums of HP.

  I understand that you were able to print until recently, and now you see an exclamation point on the screen of the printer. Performing printing and Scan doctor could help. HP printing and doctor Scan is a free utility (tool) that allows to quickly resolve problems printing, scanning and connectivity, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to find that the key and the box are both in a green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

• If you see a red X (), follow the onscreen instructions to fix the problem.

Please let me know if that solves the problem, or if you need assistance. In fact, if this helps you to find a solution, please click on the button "Accept as Solution" down below in this message.

Thanks, I look forward to hearing back on your part.

• HP Officejet 4620 - black ink will not print.

  I read through the blogs on this and it seems that others have encountered the same problem I'm having.  It is said that my warranty was up in September 2013.  So, I'm not sure where to go from here.  I was hoping someone HP might be able to help me?  I replaced the black cartridge with a genuine HP cartridge and run all the diagnostics.  I really like this printer so, I hope there is a solution to this problem.  Any suggestion would be great.  Thank you!

  Hey, Ciara!  I wanted to just call with you again on this... any other ideas?  I really want to throw this printer, but it is of no use to me now because it will not be printed.  I hope that there is some kind of solution... I really want to buy anothher impression just after more than a year with this one.  Thanks again for your help!

  Amy

• OfficeJet 4620: Black ink cartridge not working not

  My printer was out of ink, and I installed the ink cartridges brand new HP-bought a few weeks ago. The type of ink is 564 Xl. The problem is that all of the color ink prints well, but black, we do not print well. When I use 'Best' option printing, the print out comes out like an old carbon copy (light grey and blurry). When I use the 'project' print quality, nothing prints at all. The printer recognizes that there is ink in the cartridge, but something is happening which is obstructing the way ink is printing.

  Welcome @ames211,

• printers large format HP Officejet 7000 - black print Green

  I'm printing to pdf from autocad drawings in a frame in grayscale.  The shaded areas and lighter lines are all printing under a greenish color.

  I tried to clean the heads.

  You are probably low on magenta ink.  Black in pie charts are printed with color inks, a weak magenta would yield a green result.

• OfficeJet 4620: tiny print

  My printer started printing real small size, to the point where it is difficult to read. It all started after I have my antivirus software for my desktop computer has expired, and my grandchildren were on it without my knowledge. I had my office served for the virus and new software anti-virus installed, but when I want to print something is very small. The impression when I copy something is normal, even when I receive a fax. But when I try to print from my computer it is tiny. Nothing I've done for her seems to clear it up, a normal draw.  Any ideas how I can clarify this point? Is it possible that the virus has affected my printer? Like I said, copy and fax are not affected. Thank you

  Hi @Lar114

  In Firefox, before opening the print dialog box, select Preview before print on the file Menu. In print preview, chose 100% instead of the scale to the Fit, or select the percentage of the appropriate size you prefer.

  It should look like this;  Adapt to a value of 100% and there are 5 pages as a result of the size of the text.

  

  Compared to; Scale to 'Fit to page', in this case there is only 3 pages that the police is smaller so more fits on a page.

  

  As you can see, the font size is larger when you choose 100% instead of scaling to fit page.

  Please let me know if that solves the problem

• HP Officejet 4620: Network printer shows unable to communicate after being unused for 4 hours.

  Printer prints as it should after being turned on.  After being unused for about 4 hours but always enabled, when ordered to print the printer does not print and the computer displays the error "unable to communicate with printer."  However, if the printer is then turned off and then turned back on, it prints without error.

  There are a few possible solutions.

  1. Firstly - check if your firmware is up to date. (Firmware update instructions)

  2. make sure that your point of Wi - Fi networks firmware is up-to-date.

  ? -Is this wireless light (little blue light by the wireless button) stay on all four hours?

• OfficeJet 4620 3-in-1 printer will not print on the wireless network

  Have updated my Mac OSX to Yosemite (10.10), & now the 4620 Officejet will not see my WiFi network.  Have already uninstalled & reinstalled, used USB and installation CD.  Restarted the router also.  The printer went as far "Retore System Defaults".  Any suggestions?

  THX

  Hi @tomiet,

  Welcome to the HP Forums!

  I see that your HP Officejet 4620 will print on your wireless network, using Mac OS X 10.10. I'm sorry to hear that, but I'm happy to help you!

  I recommend trying an installation installation of Wireless USB. Please consult this guide, convert a wireless USB connected printer. In addition, this video can help as well, Configuration of wireless USB printers.

  I hope this will solve your problem of connection and have a nice day!

• Unable to print on HP Officejet 4620

  I followed all the instructions but still cannot print from comp. HP Compaq comp. on HP Officejet 4620

  Printing problems,

  http://support.Microsoft.com/kb/973479

• My OfficeJet 4620 wireless with iPhone, iPad or MacBook Air

  Recently my Officejet 4620 wireless printer is no longer connected with my iphone, ipad or macbook air HP Printer Utility attempts to connect with a Hotel California printer when I'm located in the Canada. Restarted my printer and modem, router, several times, but does not restore over a Wi - Fi connection at home.

  Any suggestions? I don't have the instruction manual Moose more when I bought this unit about a year ago. When looking for online printing software, the HP support does not recognize HP Officejet 4620 and can't find it.

  Thank you. Your suggestion to try the USB setting up a Wi - Fi connection has been useful. Tried and got it work. No Pin code or hold the button WPS etc required.
  Many of these issues as me has to do with the update of the software to the latest version. Also causes of large email problems, freeze the laptop etc. My internet provider is to help with the problem of e-mail, but other bugs will have to wait for that apple provide a new update.
  Thanks again

• My Officejet 4620 do not print black ink

  I replaced the black cartridge on my Officejet 4620 with a new high-capacity HP cartridge and it won't print black ink on the test page, any application or function of Copier.  I have reset the printer nothing helps.  The ink level indicates that it recognizes the new cartridge and says it's full.  Black ink out of the cartridge when I put my finger against the exit hole.  I cleaned and aligned the print heads, but still no go.

  just in case someone else has this problem, heres whats really past and heres how to fix this annoying problem. its relatively easy to do and more efficient than wasting money on a new printer or have that he repaired as most people eventually do.

  going on what? the ink has clogged print heads and solidifies closed. the function of "clean print heads" the printer comes with doesn't have the ability to solve this problem. This feature is to clean the heads Sales, not clogged heads. Why hp decided to make this model without a simple to remove the cradle is beyond me, but fortunately the cradle out and can be cleaned with hot water.

  theres a few items, you will need to get there easily, or you could just burst the branch loppers, like I did and vent your frustrations.

  you will need: a pair of slender beak pliers, a screwdriver torx T9 (selling auto parts stores them for a few dollars), paper towels and a space for work (its easier to do this in a corner of a room, on a small table or floor).  Keep in mind that you are dealing with ink, then change your clothes right just in case and also catch a paper plate or a few sheets of paper to print to set ink cartridges while you work.

  (1) ok. lets start. !!! FIRST UNPLUG THE PRINTER RIGHT NOW, IF YOU DO NOT ACCIDENTALLY DIE BY ELECTROCUTION!  I forgot and when I started unscrewing the first 6 screws, kept chime jump and im like * beep *? I was impressed by the security measures hp took as model engineering.

  (2) the printer is now disconnected and then go to your corner your work surface and place the printer, so there is a wall or a barrier on the left, and also, a wall or a fence behind it. This just in front of her as if you were about to use it.

  (3) now, what you have to do, is to open the printer as you will change the ink and on the right side, there is a plastic guide that prevents opening all the way to the top. Look on the side and you'll notice that he could jump off with fingers. pop off and open it completely open, so you can get to the screws of the cover you would have prevented access to.

  (4) press the scanner part and the upper part against the back wall.

  (5) all the screws you will be remove are the size T9H torx screws. There are ten total. There are 2 black screws in the top of the forehead and then 4 black screws in the top of the back. Remove them and put them on your paper plate.

  (6) following is 1 screw silver short located under the Control Panel, use your finger and feel under the * button. Unscrew, place it on the paper plate.

  (7) depending on whether you want to remove the face/Control Panel to get in the last 3 screws so locate the illustrations on the top of the printer, there are 2 on the lower left and 5 at the bottom right (1 and 2 on the left explain removals of paper jam and 1-5 on the right then explain change in ink cartridges). then about half an inch South of the illustration of the number 5 on the lip, is a plastic stand. six inches to the left is an another then 6 inches to the left, under the number of the illustration 2 (remove the paper jam) is a third support. Unscrew using your nails. Flip it up just like the hood of the car, and eten on the main top of the printer, keep the flat wire which is connected to the frame of the control panel (if the flat wire jumped because you got too loud, then simply insert it in when you go back).

  (8) then unscrew the 3 long silver screws that are located under the Panel you just popped off the coast. There is 1 on the left and 2 on the side rightish. mix 'em on the paper plate.

  (9) now that all the screws are removed, take the Panel front and partially pop it back together.

  (10) then take all over (the part with the small illustrations and lift like a hood of car, ONLY THIS TIME OPEN IT LEFT and he balanced on the edge of the printer, to lean over towards the wall or an obstacle on your left.) MAKE SURE NOT TO PULL ON THE STRIP OF COLORFUL SON FRUITS LEFT AND ALSO THE FLAT BLACK WIRE CONNECTING PART SCANNING FOR THE MAIN OF THE PRINTER PART.

  (11) then take the pliers to tapered spout and remove the 2 silver tension springs located behind the printer cartridges. Pay attention to where they were attached so you remember where they go during the Assembly. take a picture with your phone if you have to, or simply re - understand it like I did. mix 'em on the paper plate.

  (12) then disconnect the 2 large flat wire and 1 small flatwire attached to the back of the ink cart. take a picture or can remember like I did. I guess bad things can happen if you reverse the on re-Assembly. Pick up the phone and take a picture of quik to be sure.

  (13) now remove the cart ink, cartridges and all, by lifting the front first.  Be careful of the transparent tape little there that moves the carriage from left to right and vice versa. you don't want to damage this little guy. now take the transport to your paper plate. not some ink or accidentally get it on your fingers without knowing or will make a mess.

  (14) remove the ink cartridges and put them on the paper plate, side ink to avoid a mess, these things sometimes drip. put the plate side. its time to clean the print heads.

  (15) then go to the sink, to the distribution of empty ink and turn on the hot water and then let the transport of empty ink sitting there with the water mainly through the clogged color screen (inspect and make you is not a small rubber seal surrounding the small screen, if there is do not waste it. I didn't look too closely and I don't think that hp has them but I have a few other printers). It will stain the sink but water ink he comes out to be sure. notice there is also a small circuit attached to it. don't bang it upward but getting wet does not matter.

  (16) continue to do this until the water is clear.

  (17) then use your finger and rub the screen gently with your finger and then rinse it, taking ink until the water is clear. This continues until there is no more ink and screens are clean. do it for all the colors just for good measures. the color of problem that would not print, you'll notice takes longer to clean than the other colors.

  (18) now look on the lower side of the transport. these strange looking things are the leaders. Rinse in hot water and dry them with paper towels. then flip it over and the breath on the side of the screen again. also between the screenside and heads (on the side of the transport) is an opening which is also probably gunked up. It blows with water too. Then, turn it over and wipe the head again. Repeat this step until no fades or until you are sick and tired.

  (19) shake, then use paper towels to dry the entire unit. Make sure that the device is dry.  especially inside the female plugs. blow inside or out dry hair and dry gently. do not stand there and melt the but with the blow dryer. but the sooner it dries less your ink cartridges, sitting on the paper plate will dry out. the custom of the ink dry quickly just do not take a NAP or go on a date until you're back with part of the ink.

  (20) now you have finished cleaning the heads and probably don't need to do it again for the length of time, it was because you bought the printer. and just as a roadtrip you used a map to navigate, you will use these instructions in reverse for reassembly. but keep in mind when re - insert the 3 flatwires that you disconnected from the back of the ink cart, make sure you that have small metal contact on the flatwires points (side male) inserted so they affect small metal contact points on the caps of transport (feminine) side. ALSO BE VERY CAREFUL NOT TO DAMAGE BLACK FLATWIRE CONNECTING THE SCANNER PART PART HAND PRINTER. THERE IS A SMALL GROOVE IN THE PLASTIC WHERE IT CAN SIT TO GUARANTEE NO CRIMPAGE. USE IT. also make sure that the 2 hinges to the scanner portion/cover are placed correctly before the fixing of the top with the 6 black screws.

  now raise the printer and reinstall the ink cartridges. then plug in the appliance and turn it on.  If you get notifications on the control panel telling the custom of transport move, then open the trunk and remove the ink cartridges, hustles and ensure that transport is installed and that the tensioner springs are in place correctly. Repeat the operation if necessary until notifications go away or just do a test print and do not take into account the notification if you messed with it a few times already. That's what happened to me and the notification went his own. Once its online, open the hp utility and press the button "clean the heads. do 2 x in a row and you will be in style, with colors extremely rich and "BOLD" and Yes, printed black raven.

  p. s.

  You can always take your aggression out with tree limb loppers or Tin shears like I did and cut the plastic Center keeps you to transport directly outside. Completely eliminates the disassembly and reassembly. Make sure you DO NOT CUT THE TRANSPARENT TAPE THAT MOVES BACK AND FORTH TRANSPORT. This way the next time it happens it takes you only 10 minutes before you are upward and printing.

  Enjoy!  -Porf

• OfficeJet 4620 - will be not printed black - HELP!

  I have an Officejet 4620 and the printer doesn't print black ink.  Other colors print fine.  After spending $ 65, I've replaced the ink cartridges, and it would not print!

  I found the link to ""printer prints a blank Page or print no black or color ink for HP Officejet 4610, 4620, Deskjet Ink Advantage 4610 and 4620 e - all-in - One Printer Series " and followed all the instructions, TWICE, if not three times! "

  I also cleaned the printhead several times, two rounds each, and again, it will not be printed.  What to do is print the calibration reports that continue to eat my ink!   Printing reports colored pieces, but nothing in BLACK!

  This seems to be a very common problem with these printers because I have read several forums that describes the same thing, and HP does not seem a good solution or offer of difficulty or the problem.  I noticed most positions with this question end up making a private offline message.

  Before I wonder, the printer is no longer under warranty and I live in the United States.  PLEASE HELP ME!

  Hi @VetteGuy,

  Welcome to the HP Forums!

  As you have provided all the relevant information, I need to give a hand, I'll go and send you a private message to discuss the next step from here. If you are unsure how to check your messages on the forum this post, has instructions

• HP Officejet 4620: HP Officejet 4620 - won't print black

  Just replaced the cartridges in our Officejet 4620. All the colors are working well except black. I can't even print a document, if the text is black. Any suggestions? New genuine cartridges have been used.

  I ended up finding support chat live just after the announcement. New printer on its way.

• Re: HP officejet 4620 does no black ink print

  I'm having this same problem, but with an off-warranty B210a all-in-one printer. Can you help me with this also?

  @rrblint

  One thing worth is to soak the printhead as described below...

  (1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  (2) remove all ink cartridges, then remove the print head Assembly.
  (3) gently put the printhead nozzles down in water and soak for 5 minutes.
  (4) remove the print head and gently dry the electrical contacts.
  (5) replace the print head in the printer and then reinstall the ink cartridges.

  http://h30434.www3.HP.com/T5/other-printing-questions/Photosmart-premium-C309a-black-prints-out-green-on-photo-paper/m-p/449245/highlight/true#M2867