Unable to print on HP Officejet 4620

Similar Questions

• Unable to print using HP Officejet 4500 but the screen displays "BUSY".

  Through 'troubleshooting' and are still unable to print. The Start button flashes as usual, then nothing. BUT the screen displays "BUSY".

  OT:OfficeJet 4500

  Hello

  Thanks for posting your query in Microsoft Community.

  I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  1. what operating system is installed on the computer?
  2 have. what troubleshooting measures you tried?

  You can download the drivers for the printer based on your operating system from the link provided below.

  Software & Driver Downloads HP Officejet 4500 all-in-One printer - G510a

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=3919448

  For more information about troubleshooting steps, see:

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Thanks for posting the results and let us know if you need help to solve the problem and we will be happy to help you.

• Unable to print on HP OfficeJet v40 for Windows 7 Pro 64-bit

  I have a HP Pavilion Elite HPE - 350 t running 64-bit Windows 7 Professional (Intel Core i7-860 CPU, 8 MB of RAM) and can't print reliably on a HP OfficeJet v40 connected via USB with the driver supplied with Windows 7.  It prints part of a page and then stops with the following error message:

  The ShopStationDocs document, held by kmr, cannot print to the HP OfficeJet V40 printer. Try printing the document again, or restart the print spooler.
  Data type: NT EMF 1,008. Spool file size in bytes: 166832. Number of bytes printed: 35736. Total number of pages in the document: 2. number of pages printed: 1. Client computer: \\KMRAHE6. Error code Win32 returned by the print processor: 2147500037. Unspecified error

  The problem has been reported in another topic on the following link, but the moderator suggested to create a new topic, that has not been done, but I do now.

  http://social.answers.Microsoft.com/forums/en-us/w7hardware/thread/6833a54c-6974-4fe9-b74c-93ed879781b0

  The printer works fine when I print using the driver provided by HP Windows XP installed in the Windows XP Mode (Windows Virtual PC), so I don't know that there is no problem with all the material involved, or the driver XP.  The problem, therefore, must be in the Windows 7 driver (maybe not limited to the 64-bit version - I have no possibility to test Windows 7 32 bit).  Several others have reported the same problem, as we see in the links below:

  OfficeJet V40 will not complete the print job - HP Support Forum's

  Driver printer HP Officejet V40 for Windows 7

  OfficeJet V40xi prints only partial pages with Windows 7 - HP Support Forum

  Just today, I added my printer to my new Dell company v40xi provided. I tried printing documents there and experienced the same partial impression others describe here. I changed the settings of the printer as zet49 tried and I was able to print a document. So far so good. Thank you.

• OfficeJet 4620: Cannot sweep to macOS 10.12 Sierra with Officejet 4620

  Since the update to Mac OS 10.12 Sierra, I am unable to scan using my Officejet 4620.

  I used to use the HP scanning software which worked well but I found out it only works with OS X 10.11 and earlier versions.

  The HP Easy Scan Soft says that it works with Mac OS or OS X 10.9 and later so I installed this.

  However, when the application is open there is a yellow explanation mark on the image of the scanner. The scanner is selected under the scanner drop-down.

  The printer works well, is that the scanning feature that does not work. I tried to reboot my laptop and printer and you have reinstalled all the drivers and application, but it still does not connect.

  Any ideas would be greatly appreciated!

  Thanks in advance

  Phil

  Hi Phil,
  The HP scanning application is indeed incompatible with Sierra, so you may experience problems.
  Remove the scanning HP by moving to the trash, then empty the trash, also remove all currently installed HP Easy Scan instances.
  
  Then install the latest version below, it will be installed in the Applications folder:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg
  
  If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip
  
  Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
  Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.

  If you can meet with other issues, the printer is connected via USB or wireless?

  Kind regards
  Shlomi

• Error message: Wireless Communication has been disabled - HP OfficeJet 4620

  Hello

  I have a printer of HP OfficeJet 4620 network.

  All of a sudden the wireless light goes off, and whenever I try to turn it on by pressing the wireless button I get the followig message: "wireless communication has been disabled. Contact your network administrator or the person who set up the printer.

  If I try to access the network settings by going to the Setup Menu > network, I get the same exact error. I see it too if I try to print a network status page.

  I also tried to restore the default values, but that did not work.

  I am trying to find a way to reset it completely, but I can't find one way other than the default settings in the settings menu.

  Any help is appreciated.

  Hello

  Please check the Inbox you private message.

  Thank you!

• HP Officejet 4620: Office Windows 10 connects to the wireless network printer but do not print

  I have a HP Officejet 4620 all-in-one that I try to use with my desktop computer. The printer has been added to my home network, and I added the printer to my computer via the tab "Devices" Control Panel settings, but when I try to print, nothing happens. The printer icon appears in the bottom right of the task bar that says the printer has "0 documents pending. Strangely, another computer in the office at home, also running Windows 10, can connect and no problem printing to the printer. I tried to install/reinstall the drivers, reset my computer, reconnect with and without a cord USB, and none of this helps. Any ideas on how to solve the problem? My computer was running on Windows 7 until this month when I updated for Windows 10, so I don't know if it's part of the problem or not.

  Hi @leopleuridon,

  Welcome to the Forums of HP Support!

  I see that you are unable to print to your printer HP Officejet 4620. I'd be happy to help you with this. Looks like the driver is damaged.

  The software and the driver could have gotten corrupt, so we will need to remove it and reinstall.

  First of all. Please follow the steps in this guide:

  • HP printers - printer problems after upgrade to Windows 10
  • Run Windows updates, keep your computer current with updates for Windows.

  If the problem persists, follow these steps to see if you can solve the problem.
  Let's start by cleaning up your computer.

  • Cleaning disc in Windows 10.
  • Perform the clean boot in Windows 10 / 8 / 7.
  • Use the System File Checker tool to repair the missing or damaged system files. It's always a good idea to back up your data before proceeding.
  • File system check (SFC) analysis and repair system files & DISM to fix things that are not SFC.

  To properly remove the printer and drivers, follow the steps in this Post by my colleague @X-23.

  • I hope this helps. Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• OfficeJet 4620 analysis no or copy but no print

  My Officejet 4620 analysis no or copy but no print. The top is out, but I had reset (I hope). Unable to get above where take place tie scan and copy.

  Hello dbertentha,

  Welcome to the HP Forums.

  I see that you have a problem with scanning and make a copy.

  I see that you said that the upper part of the printer broke but you were able to get back on and now that is where the problem is happening with not being able to scan or copy.

  You are able to print, so we know that you have a communication between the printer and the computer.

  I do not think that this could be a hardware problem and if this is the case, we will then have to contact HP Total care.

  To contact HP Technical Support. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

  Thank you for your time.

• HP Officejet 4620: HP Officejet 4620 only ink red print documents computer

  Hello

  I'm connected wireless to my printer HP Officejet 4620. I use the XP operating system (I know very dated) I am trying to print Word documents and they are just an impression in red ink. When I try to run "Clean printhead" function black ink prints fine through the printer. Can someone help me or explain the reasons for which the documents are only printing red ink through my computer?

  Thank you for your time,

  Steph

  Hey @StephyB,

  Welcome to the Forums of HP Support!

  I understand that e-all-in-one Officejet 4620 prints in red when you print from Word on your Windows XP computer. I can help you with that.

  Probably what is happening is there is a font setting that has been changed in Word. If you are unable to find such a context, then the following can be done:

  1. Close any programs you have open.
  2. If the printer is connected via a USB cable, remove it.
  3. Click on start, control panel and printers.
  4. Right-click on any icon of your printer listed.
  5. Click on remove the instrument.
  6. Repeat for all other icons of your printer listed.
  7. Uninstall the drivers and the software associated with the printer.
  8. Download the latest drivers by clicking on this link.

  Please let me know if this allows you to print in black. If so, please click on accept solution. If you appreciate my help, please post it by clicking the thumbs up icon. The two icons are below this post.

• OfficeJet 4620: Unable to connect my Chromebook to my Officejet 4620.

  I'm unable to connect my Chromebook to my Officejet 4620.  I went through all stages of the implementation of the printer through Web Services and the creation of an email from the printer to use for ePrint; However, when I go to select the printer in the Chrome settings, the printer does not appear as a connection option.  What I am doing wrong?  The configuration procedure changed?

  Thanks in advance for any help you can provide.

  Hello and welcome to the HP support community!

  Can I assume that you have configured the printer wireless to router, it is online and not through a USB cable to a PC?

  Visit the Chrome Web Store app and search for "HP Print".  Install it, and add your printer.

  ePrint works very well through my ChromeBook, but I have to use the method "send the file as an attachment.

  With the help of HP Print, I added my printer IP address and then the command 'Print' (or Ctrl-P) works perfectly.

  (Is also always a good idea to set up your printer with a static IP address).

  WyreNut

• My Officejet 4620 do not print black ink

  I replaced the black cartridge on my Officejet 4620 with a new high-capacity HP cartridge and it won't print black ink on the test page, any application or function of Copier.  I have reset the printer nothing helps.  The ink level indicates that it recognizes the new cartridge and says it's full.  Black ink out of the cartridge when I put my finger against the exit hole.  I cleaned and aligned the print heads, but still no go.

  just in case someone else has this problem, heres whats really past and heres how to fix this annoying problem. its relatively easy to do and more efficient than wasting money on a new printer or have that he repaired as most people eventually do.

  going on what? the ink has clogged print heads and solidifies closed. the function of "clean print heads" the printer comes with doesn't have the ability to solve this problem. This feature is to clean the heads Sales, not clogged heads. Why hp decided to make this model without a simple to remove the cradle is beyond me, but fortunately the cradle out and can be cleaned with hot water.

  theres a few items, you will need to get there easily, or you could just burst the branch loppers, like I did and vent your frustrations.

  you will need: a pair of slender beak pliers, a screwdriver torx T9 (selling auto parts stores them for a few dollars), paper towels and a space for work (its easier to do this in a corner of a room, on a small table or floor).  Keep in mind that you are dealing with ink, then change your clothes right just in case and also catch a paper plate or a few sheets of paper to print to set ink cartridges while you work.

  (1) ok. lets start. !!! FIRST UNPLUG THE PRINTER RIGHT NOW, IF YOU DO NOT ACCIDENTALLY DIE BY ELECTROCUTION!  I forgot and when I started unscrewing the first 6 screws, kept chime jump and im like * beep *? I was impressed by the security measures hp took as model engineering.

  (2) the printer is now disconnected and then go to your corner your work surface and place the printer, so there is a wall or a barrier on the left, and also, a wall or a fence behind it. This just in front of her as if you were about to use it.

  (3) now, what you have to do, is to open the printer as you will change the ink and on the right side, there is a plastic guide that prevents opening all the way to the top. Look on the side and you'll notice that he could jump off with fingers. pop off and open it completely open, so you can get to the screws of the cover you would have prevented access to.

  (4) press the scanner part and the upper part against the back wall.

  (5) all the screws you will be remove are the size T9H torx screws. There are ten total. There are 2 black screws in the top of the forehead and then 4 black screws in the top of the back. Remove them and put them on your paper plate.

  (6) following is 1 screw silver short located under the Control Panel, use your finger and feel under the * button. Unscrew, place it on the paper plate.

  (7) depending on whether you want to remove the face/Control Panel to get in the last 3 screws so locate the illustrations on the top of the printer, there are 2 on the lower left and 5 at the bottom right (1 and 2 on the left explain removals of paper jam and 1-5 on the right then explain change in ink cartridges). then about half an inch South of the illustration of the number 5 on the lip, is a plastic stand. six inches to the left is an another then 6 inches to the left, under the number of the illustration 2 (remove the paper jam) is a third support. Unscrew using your nails. Flip it up just like the hood of the car, and eten on the main top of the printer, keep the flat wire which is connected to the frame of the control panel (if the flat wire jumped because you got too loud, then simply insert it in when you go back).

  (8) then unscrew the 3 long silver screws that are located under the Panel you just popped off the coast. There is 1 on the left and 2 on the side rightish. mix 'em on the paper plate.

  (9) now that all the screws are removed, take the Panel front and partially pop it back together.

  (10) then take all over (the part with the small illustrations and lift like a hood of car, ONLY THIS TIME OPEN IT LEFT and he balanced on the edge of the printer, to lean over towards the wall or an obstacle on your left.) MAKE SURE NOT TO PULL ON THE STRIP OF COLORFUL SON FRUITS LEFT AND ALSO THE FLAT BLACK WIRE CONNECTING PART SCANNING FOR THE MAIN OF THE PRINTER PART.

  (11) then take the pliers to tapered spout and remove the 2 silver tension springs located behind the printer cartridges. Pay attention to where they were attached so you remember where they go during the Assembly. take a picture with your phone if you have to, or simply re - understand it like I did. mix 'em on the paper plate.

  (12) then disconnect the 2 large flat wire and 1 small flatwire attached to the back of the ink cart. take a picture or can remember like I did. I guess bad things can happen if you reverse the on re-Assembly. Pick up the phone and take a picture of quik to be sure.

  (13) now remove the cart ink, cartridges and all, by lifting the front first.  Be careful of the transparent tape little there that moves the carriage from left to right and vice versa. you don't want to damage this little guy. now take the transport to your paper plate. not some ink or accidentally get it on your fingers without knowing or will make a mess.

  (14) remove the ink cartridges and put them on the paper plate, side ink to avoid a mess, these things sometimes drip. put the plate side. its time to clean the print heads.

  (15) then go to the sink, to the distribution of empty ink and turn on the hot water and then let the transport of empty ink sitting there with the water mainly through the clogged color screen (inspect and make you is not a small rubber seal surrounding the small screen, if there is do not waste it. I didn't look too closely and I don't think that hp has them but I have a few other printers). It will stain the sink but water ink he comes out to be sure. notice there is also a small circuit attached to it. don't bang it upward but getting wet does not matter.

  (16) continue to do this until the water is clear.

  (17) then use your finger and rub the screen gently with your finger and then rinse it, taking ink until the water is clear. This continues until there is no more ink and screens are clean. do it for all the colors just for good measures. the color of problem that would not print, you'll notice takes longer to clean than the other colors.

  (18) now look on the lower side of the transport. these strange looking things are the leaders. Rinse in hot water and dry them with paper towels. then flip it over and the breath on the side of the screen again. also between the screenside and heads (on the side of the transport) is an opening which is also probably gunked up. It blows with water too. Then, turn it over and wipe the head again. Repeat this step until no fades or until you are sick and tired.

  (19) shake, then use paper towels to dry the entire unit. Make sure that the device is dry.  especially inside the female plugs. blow inside or out dry hair and dry gently. do not stand there and melt the but with the blow dryer. but the sooner it dries less your ink cartridges, sitting on the paper plate will dry out. the custom of the ink dry quickly just do not take a NAP or go on a date until you're back with part of the ink.

  (20) now you have finished cleaning the heads and probably don't need to do it again for the length of time, it was because you bought the printer. and just as a roadtrip you used a map to navigate, you will use these instructions in reverse for reassembly. but keep in mind when re - insert the 3 flatwires that you disconnected from the back of the ink cart, make sure you that have small metal contact on the flatwires points (side male) inserted so they affect small metal contact points on the caps of transport (feminine) side. ALSO BE VERY CAREFUL NOT TO DAMAGE BLACK FLATWIRE CONNECTING THE SCANNER PART PART HAND PRINTER. THERE IS A SMALL GROOVE IN THE PLASTIC WHERE IT CAN SIT TO GUARANTEE NO CRIMPAGE. USE IT. also make sure that the 2 hinges to the scanner portion/cover are placed correctly before the fixing of the top with the 6 black screws.

  now raise the printer and reinstall the ink cartridges. then plug in the appliance and turn it on.  If you get notifications on the control panel telling the custom of transport move, then open the trunk and remove the ink cartridges, hustles and ensure that transport is installed and that the tensioner springs are in place correctly. Repeat the operation if necessary until notifications go away or just do a test print and do not take into account the notification if you messed with it a few times already. That's what happened to me and the notification went his own. Once its online, open the hp utility and press the button "clean the heads. do 2 x in a row and you will be in style, with colors extremely rich and "BOLD" and Yes, printed black raven.

  p. s.

  You can always take your aggression out with tree limb loppers or Tin shears like I did and cut the plastic Center keeps you to transport directly outside. Completely eliminates the disassembly and reassembly. Make sure you DO NOT CUT THE TRANSPARENT TAPE THAT MOVES BACK AND FORTH TRANSPORT. This way the next time it happens it takes you only 10 minutes before you are upward and printing.

  Enjoy!  -Porf

• printer officejet 4650: unable to print emails

  When I tried to print emails yahoo, gmail and smartermail, the message asked me to 'save' and I can't find the button to print. Help, please. Thank you.

  Hi @WilliamLi,

  Thank you for joining the Forums of HP Support!

  I noticed that you are unable to print from your email to your HP Officejet 4650 printer accounts. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Gmail, Yahoo, and SmarterMail are web-based email clients which means that they are using a Web browser.

  It seems that the printer is not selected in the print dialog box. Please ensure that you select your printer. Otherwise, it could use a PDF or Microsoft OneNote Driver, printer etc.

  Are you able to print from MS Word, Notepad, or WordPad?

  In the meantime, I would reset the settings of your browser to see if that solves the problem.

  Reset the settings of your Internet Explorer browser

  1. Close all Internet Explorer Windows or Explorer Windows that are currently open.

  2. Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then in the list of results, click Internet Explorer.

  3. Click Tools and then click Internet Options.

  4. Click on the Advanced tab, and then click Reset.

  5. Select the check box delete personal settings if you want to delete the browsing history, search providers, accelerators, home pages, and InPrivate filtering data.

  6. In the reset Internet Explorer settings dialog, click Reset.

  7. When Internet Explorer finishes restoring the settings, click Close, and then click OK.

  8. Close Internet Explorer.

  Source

  Reset the settings of your Firefox browser

  1. Type Subject: config in the address bar and press ENTER. A list of preferences appears.

  2. Find the preference Print.print_printer (Note: this preference is missing in Firefox profiles where you have never used the printer.)

  3. (Right-click contextual) right-click the preference and select Reset . (Some users may need to reset all the ) ( Print.Printer preferences for a particular printer, if this master preference reset does not solve the problem.)

  4. Restart Firefox and see if the problem is resolved.

  Source

  Reset your Google Chrome browser settings

  1. In the upper right corner of the browser window, click on the menu of the Chrome Chrome

  2. Select settings.

  3. At the bottom, click Show advanced settings.

  4. Under the section "Reset settings", click on reset.

  5. In the dialog box that appears, click Reset.

  Source

  I hope this helps. Please reply to this message with the results. I wish you a nice day!

• HP Officejet 4620: Printer is in"error" and will not print, even though the computer says that it is "connected".

  My printer recently started telling me it was in a State of 'error' and could not print my documents.  Sometimes I could turn off the printer market and all that was trying to print would then print, if documents or Quicken checks.  Now I can't print from the computer at all, or it will print checks from Quicken even if I turn the printer power off and power on.  The HP Web site indicates that it is connected.  It is the second computer from HP Officejet 4620 of the original that I bought.  The first has a problem that has been covered by the warranty, and this one doesn't seem to be much better.

  Hi @Janilynn,

  Welcome to the HP Forums!

  I read your post and wanted to help.

  I understand that the printer does not print when the computer shows that it is connected.  Please run the print and scan the doctor.

  I would like to know if it solved the problem or gives you an error message.

  If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me congratulations.

  Kind regards

• new printer hp officejet 4620 put in place problemsw

  I followed the instructions on the tray upward. My printer has a flashing blue light. It does not connect to microsoft software.  The list of printers approved Microsoft excludes HP officejet 4620. I have a new computer and you have downloaded microsoft 8.1

  Hi, do you have driver dnload the 4620 found here?

• HP Officejet 4620: How can I make my HP Offiejet 4620 my default printer?

  Used to be the default for my printer and I think that when I updated to Windows 8.1, she returned to Onenote 2013, which is annoying! I have to manually change whenever I want to print anything.

  Hello

  Press X on the keyboard yoru keys and the Windows Logo.

  In the menu desplayed select Control Panel and then click on view devices and printers.

  Right-click the icon of the printer HP Officejet 4620, and then select set as default, green must brand printer appear on the icon of the printer.

  Please let me know of any problems,

  Shlomi

• OfficeJet 4620: printer keeps going offline

  OfficeJet 4620 - printer keeps going offline.  If I turn it on and turn it on, it's online for a while, but it disconnects again.  My IPad can't print on it. My Windows laptop, 10 shows as offline.  I can open his web page by entering the IP address in a browser and can ping it, but it also shows offline.  It is very annoying to have to reset the printer whenever I want to print to it wireless.  Is this to say that the wireless antenna is going wrong?  Should I buy a new printer?

  I found what caused my problem when troubleshooting the installation of a new printer. I have 2 range Extenders. They had the same ssid as my router. One of the reports of tests of the new printer had a warning about it. I changed the range extenders in order to have all 3 different SSID. Now when the ipad & printer are that both connected using the ssid for the range extender in the room with the printer, there is no problem of ipad impression. My old printer is fine.