OfficeJet 6500 All in problem of a scan

I'm trying to scan a picture, but I get a message saying to refer to the documentation for the device. OfficeJet 6500 printer all-in-one. Get a message please refer to the documentation for the device

I have the e709n, I finally managed to download the right driver updatesand that solved the problem! Thank you

Tags: HP Printers

Similar Questions

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    When I try to copy, it shows the document as copy, but there is a long delay before the progress bar occurs.  When I copy using the document feeder, I actually get a copy (rarely and always disappeared - looking) or copy prints white - two results are always followed by an error message to reload the document.  When you copy from the glass, the copy print in white with an error message to reload the document

    The same problems occur when you try to Fax.   If trying to scan, copy or fax, the printer does a lot of gears whirring noises.

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    My first question is really going to reach the merits of the case, I heard you say that the printer produces noise, but if you lift the bar A) trip through the screen and the light cover B) up?

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    All-in-one HP printer reset - HP Officejet 6500 - YouTube'

    Have a great day!

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    Hello

    Thank you for using the HP Forums.

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    Hello

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    The HP Officejet 6500 (e709a) does not support the HP ePrint service, that you will find listed in the following link:

    http://support.HP.com/us-en/document/c03722645

    Kind regards

    Shlomi

  • My HP Officejet 6500 all-in-one wireless suddenly stopped to print black, even if I have a lot I have

    My HP Officejet 6500 all-in-in-one wireless suddenly stopped printing black, even if I have a lot of ink. It prints all other colors. When I try to check the ink levels it tells me that this printer is not available, try again later. I have a lot of ink. Have restarted printer and Mac Book Pro. Driver is up-to-date. Any thoughts?

    Reset the printer.  Turn the power off and then hold the # and 6 keys during and shortly after turning it on.

  • HP OfficeJet 6500 (E709a) network problems

    Hello. I have a new HP OfficeJet 6500 (E709a) its all in one. I'm trying to use it through a network at home.

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    I installed it via PC add a printer because whenever I tried with the program downloaded from HP, it does not, NEVER detect my printer connected and already tested. I can access the Web page printers, the 0.0.0.0.0 something page. I even tried the Advanced installation method, manually type the address of the printer has, but it still wouldn't work.

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  • OfficeJet 6500 Wireless: Win 10 - Solution Center - scan not performed as another program using the imaging device

    I upgraded to 10 Windows on a laptop ASUS, then updated the software for a HP Officejet 6500 E709n Series printer HP solutions Center.

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    Thanks for getting back to me.

    I looked into your link "Printer problems after upgrade to Windows 10" and 6 "Scan with a scanning application" stage, I found the solution.

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  • Will be A Officejet 6500 all-in-one printed my pictures from my camera using my sheets of Photo 4 x 6?

    Using Windows 7 64 bit and my all in one HP Officejet 6500 a can print photos from my camera on my HP 4 x 6 photo paper?

    The printer handle sheets of 4 x 6 because I do not see a photo paper tray I had in a previous HP printer all in one?

    Thank you for your help. Websites that recommend you explained what I needed to know.

  • HP Officejet 6500 All - in - One 709 a printhead printer resolution

    I want to thank Bob Headrick for his suggestion to soak the print head in warm water for 10 minutes.  It was a fantastic idea.  It does not solve the problem with my printer.

    I'm glad that I could help him.  For others looking for the solution for black not printing on the Officejet 6500 a, see the document here.  (Be sure to check the events on solution 6.)  If this does not resolve the problem then soak the printhead as shown in this post can help.

  • HP Officejet J5780 All in one will not scan

    My HP Officejet 5780 all-in can't scan it copy, fax, print, but has an error on scanning then someone please help me.

    Hello

    1. What is the accurate and complete error message you get?
    2. do you and changes to the computer before the show?

    If you are using HP software to scan, I suggest you try the steps from the following link:

    I can't scan in Windows using the HP software
    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02661093&LC=en&DLC=en&cc=us&product=3301296#n56

  • OfficeJet 6500 a Plus: where is my scan?

    I'm I scan a document on my Officejet 6500 has more and sending wireless for my laptop, which is running Windows 10 (64-bit).  I put a document of several pages in the charger and put up on the printer to scan to a pdf file.  The document through the charger, but I can't find my document on my computer.  Can you please help me find?

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    Hello

    Normally, they are in Documents or My Documents. They can be in C:\Program Files (x 86) \HP\[printer]. A way to check

    HP scanning software opened on your computer,

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    Kind regards.

  • Officejet 6500 wireless printing problem

    Hello. Last week I got an Officejet 6500 Wireless, used. (toll-free from a friend)

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    I'm sorry you have a problem with the printing of blank pages. It could be a couple of different reason.

    The print head may need to clean or replace. Sometimes the cartridge needs to be cleaned.

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    Here is a link that can help you with the sense of emptiness.

    http://support.HP.com/us-en/document/c01892627

    Here is another link that will provide assistance with the print quality. I would like to know if it is useful.

    http://support.HP.com/us-en/document/c01641184

  • Cannot use the installer for Officejet 6500 all-in-one because of the resolution of the screen

    Hello

    I thought I could install my new Officejet 6500 as a printer network during the weekend, but apparently, HP had a different opinion...

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    I'd appreciate any help I don't have a desktop or a laptop with a ratio of the 'normal' view and I'm stuck with a machine that is "useless"...

    Thanks a lot in advance!

    Yes. When you get to the window system requirements check, click the button cancel while now the keys Ctrl + Shift. It will bypass the sys. Req. check and continue with the installation. You may need to do this several times for the installation to continue.

  • Can not reinstall the software/driver for the Officejet 6500 all-in-one

    I tried to 'day' the pilot on my all-in-one e710n-z printer 6500, and now I have no printer to work at all.  Installation stops at about 80% complete giving the error: Network Installation fails.  I followed all the procedures including online uninstall them, winsock reset, reinstall, install HP utility failure, disabled anti-anti-virus/firewall... nothing works.   My printer is detected by the computer and he "wants" install, but nothing works!  Wi - fi is on, and the only thing that I miss is the driver.  What is the secret of installing the HP online support site?  With the help of Windows OS 8.1.  Thanks for any help!

    Thank you so much for offering to help... This has been a very frustrating experience where I felt like I more, more was wrong.   It turns out that I solved the problem myself with a lot of trial and error and perseverance.  The location of the printer and our computers would not have allowed practical USB or ethernet connection tests.

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    The error kept showing a network connection problem, but I had already restarted the router several times.  When I got to the printer, I had loaded it a stable and permanent address through the router, so every time I "uninstalled and reinstalled then" software, it always by default the preset number on the router... that has been a blessing!  Finally, I got on the Web site of the real, connected and re-configured router the network connection on the printer using the PIN # that was generated (the WPS buttons had failed earlier) However, it happened, the resumed printer connected and I was able to print a test page.  All is well again.

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