OfficeJet 6500 E709a: printer prints several times.

Printer doesn't seem to know that he has finished the work. The printer indicates work being 20% when it is indeed quite finished is complete.  Then it goes to start printing the same job from the beginning again.  In doing so, he maintains unless I have remove the paper in the paper tray.  The only way I managed to make the printer quit is by removing the job

Hi @DaveG1,

I see by your post that print to the printer retains that same work on it again once, disappeared from the queue. I want to help you.

Fix permissions of the drive on the Mac:

Close all applications.

In the Apple menu, click OK, click Applications, and then click utilities.

Double-click disk utility.

Highlight your hard drive / partition on the left.

Click on check and then repair disk permissions.

Restart the computer...

Reset the printing system:

Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

Click on the Apple icon and then click on System Preferences.

Click on Printers & Scanners.

Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

Click OK to confirm the reset.

Type the name and the correct password.

Click OK to reset the printing system.

Then click on the sign to add the driver, highlight the printer +.

Then click the Add button.

How is the printer connected? (USB, Ethernet, WiFi)

If you appreciate my efforts, please click on the "Thumbs up" button below.
If there is anything else I can help you, let me know. Thank you.

Tags: HP Printers

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