OfficeJet 6500 E709N always says paper jam

Similar Questions

• OfficeJet 6500 E709n: Error of paper after the page was supplied

  When I print a page or make test print, the paper is fed into the printer, and just before the start of the printer to print, I get a message "on paper".
  When I cancel printing, the paper is powered on.
  So it isn't a problem with the mechanics of the feeder.
  I have reset the printer to factory setting and also disconnected the electricity for a minute, this did not help.
  Any help will be appreciated.

  Thank you
  Amos

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

  If you are unfamiliar with the operation of the function of private messages of the Forum, this post has instructions.

• HP Officejet 6500 E709n: HP Officejet 6500 E709n - ink system failure error message.

  I have a printer HP Officejet 6500 E709n.  I get the following error message when I turn on the printer:

  'Ink system failure.  "Please turn printer off, then on.

  I then do as instructed and turn the printer off, but then the whenever I re - turn on the printer, I get the same error again.  The printer is now fixed to the top and none of the buttons on the printer works except the Power button on / off.

  Any suggestions on how to proceed?

  Hi @recooke,

  Welcome to the Forums of HP Support! I see that you can not use your HP Officejet 6500 Wireless. You get a printer fault to "turn printer off and then on again" you did without success.

  Please perform a hard reset:

  1. disconnect all cables and cards of memory in the printer.  Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.
      
  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup).
      
  5. connect the power cord to the back of the printer.
      
  6. the printer should automatically power back upward.  If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is an all-in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  It is recommended that the printer is plugged directly into a wall socket to ensure a uniform level of power.  Sometimes, when plugged into a surge protector or battery backup, the quantity of electricity is not received by the printer.  Power problems can cause printing problems.  It is particularly important to be plugged directly into a wall outlet with wireless connectivity problems, "sleep mode" and other power problems.

  Any change?

  If you still see the error, please check your Inbox. I sent you a private message on the Forums.

  Response with the result. I hope this helps.

  Just say thank you, please click the ' Thumbs Up ' button.

• HP Officejet 6500 E709n prints pink white and sometimes so black printing is selected

  Original title: HP Officejet 6500 E709n series

  Cannot print copies or faxes. Pages come in a pink or white light when you try to copy in black. I did a restore point back a week before it started. Has not fixed the problem.

  Hello

  1. which version of the operating system are you using?

  2 did you do changes on the computer before the show?

  Method 1:

  Try the HP Print and Scan doctor.

  See the following site:

  http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03286146.

  Method 2:

  See the following site:

  Printer in Windows problems

  http://windows.microsoft.com/en-US/windows/help/printer-problems-in-windows.

  To install the latest drivers, download the utility software to remove the HP software and then install the most recent drivers.

  Step 1:

  Download the utility software on the site mentioned below:

  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3795406#N397.

  Step 2:

  You can download the driver from the below website:

  32 bits:

  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3795406#N203.

  64 bit:

  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3795406.

  Method 3:

  I suggest you to see the site mentioned below:

  Choose printing options

  http://windows.microsoft.com/en-US/windows7/Choosing-print-options.

  If the problem persists, I'd say you can get a HP support support forums listed below:

  http://h30434.www3.hp.com/t5/Other-Printing-Questions/bd-p/Printing.

• OfficeJet 6500 E709n: New portable 10 Windows cannot print on Officejet 6500 E709n

  Just bought a Dell Inspiron with Windows 64-bit 10.  Cannot do print on my Officejet 6500 E709n.

  * I can print to this printer even using another computer Dell laptop running Windows 7

  * I have installed and uninstalled the printer a couple of different

  1. With the help of the HP Officejet Full Feature software and driver http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-6500-All-in-One-Printer-series---E709/3...
  2. Using a detection printer 10 Windows "add a printer".

  The results are the same.

  • Never test pages print (no reaction from the printer at all)
  • Printing and scanning doctor detects the printer and all the controls are ok.  Test page does not work, but it will print an internal test page

  Another symptom, if I right click on the printer icon and select "Printer Preferences", I get a windows error window:

  "Address of the 0x5d4982eb function caused a protection fault.  (exception code 0 x 0000005)  Some or all property pages are not displayed. »

  Hi @jhrhilltop,

  Welcome to the Forums of HP Support! I read your post and see that you cannot print after you install the printer on Windows 10. I will definitely do my best to help you. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  It does not resemble drivers for the printer installed correctly.

  Run all the updates of Windows on the computer.

  I would say to uninstall the printer software. Unlock the hidden administrator account, then install the printer on this account:

  Note: Do not connect the USB cable until you are prompted during the installation.
  Go to your Start menu and in the box "search programs and files", type CMD.
  CMD will fill as an option to search above, just right-click on it and "run as Administrator".
  Once opens in CMD (command prompt), type net user administrator / Active: Yes and press ENTER.
  Then, close CMD and then restart your computer.
  When your computer is on the newspaper in the new account which should show. It will be called Administrator and will not have a password on it.
  If your computer automatically connects to your account after reboot than to go to your Start menu, click the arrow next to 'shutdown' and choose 'change user '. Now log on to the administrator account, that we have just released.
  Under the administrator account, install the printer software.
  Test the printer.
  To disable the Admin account start at step 1 and type net user administrator / active: No..

  Test the printer.

  Please let me know the result and if there is anything else I can help you. Thank you.

• HP officejet 6500 has more poster "original jam". There are no jams, how do I clear the message?

  HP Officejet 6500 has more poster "original jam.  Clear the jam, and then press 'OK' to continue. "There is no paper jam and the printer will print as long you don't try to use the automatic charger.  However, the error message continues interfering with scanning and other print jobs.  Any ideas on how to clear the error message?  I tried to reset, nothing helps.

  Thank you.

  Hello HPAllinOneSande,

  Perhaps there is a jam that is located somewhere on the printer. See if you can follow these steps to clean the error and the jam.

  ' Original jam: clear jam and press OK "Message displays on the all-in-one

• HP Officejet 6500 E709n extend beyond 6 to answer fax rings

  Hello

  Have a HP Officejet 6500 E709n all in one multifunction wireless and I can set the number of rings before responses to fax beyond the maximum of 6 factory. Answering machine is set to 4, and all right, with fax intervene if a fax detected as it should. It's that my wife is not always able to get to the phone in time (health problems). Answer machine settings can be 4, 6, or 9 and as all-in-one Max is 6, so both are currently defined the only way I can do all the work (4 for answering machine) & 6 for fax but would like to have more rings on machine - to meet with the largest amount of manual time of the phone , but for this I need to increase on the fax answer rings. Is there a difficulty any more up the maximum factory 6 on the fax?

  Thanks Greg

  Great, thank you very much, now at 6 & 8 as required.

• OfficeJet 6500 E709n does support AirPrint?

  Hello.  Just got an iPad for Christmas - love it!  I also have an Officejet 6500 E709n - dearly loved as well.  I can't 2 working together?

  I'm afraid that the answer is no, because...

  -E709n isn't on Apple's web site as a supported printer (HP Officejet 6500 a Plus e - AiO is tho,)

  and

  -Although the printers and iPad are well connected to my wireless network, if I try to print from my iPad, it says: "No Printers Found.

  But...  Maybe there is a way to upgrade my 6500 to support AirPrint?

  Thx for any info / suggestions!

  No, this isn't and you can not move your printer (reasonably).  The 6500 has new don't (E710), but yours does not support AirPrint.

  However, he manages the HP iPrint - free app on the App Store.  It is more limited than AirPrint, but you can print stuff.

• HP officejet 6500 e709n blank certain programs like apple mail or web pages

  MY hp officejet 6500 e709n worked very well.  Now it won't print anything from my apple mail program or web browser

  It's a wireless net work. Other computers on the same network to print very well

  I did the following

  Tried all 6fisteps on the HP solution page. Turn it back on. Powerdown, turn off the computer, delete and add the printer driver.

  Stop the printer in on everything and re pluged in the power cord. Removed wireless and pluged cable.

  Always get only blank pages. But sounds and action printer make as is it she wants to print. But it's not.

  The ink levels are ok, but not 100% full.

  Impressions of Stickies and IPhoto but no timetable or Word?

  Does anyone have a solution for me?

  Thank you

  Ric

  What version of Mac OS X?

  We will restore the print system:

  -Sys Prefs, Print & Fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• Signal repeated on Officejet 6310 all-in-One paper jam

  My all-in-one OfficeJet 6310 repeatedly says "Paper jam" when there is no paper jam, and I have to keep pressing OK until the printer prints.  Sometimes the back panel pops out and I have to re - insert.  Sometimes the paper (I use HP paper) feeds wrong on one side and jams.  Usually before the printer indicates "Paper jam" there is a dull inside, as if the printer is going through a series of internal cycles. Then a blank sheet of paper feeds through.  This printer, renovated, was sent to me by HP as a replacement in 2007.  It works fine on the copy, scan and fax.  Printing is the big problem.  All the answers?  I can't see all pieces of paper or something in the printer.  I use a HP Pavilion Notebook PC DV4307cl with Windows XP.

  Hello

  Congratulations... :-)

  Help the community by marking this post.
  Your question has been answered? Mark it as an acceptable Solution.
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  Best regards, Jabzi

• Support for Officejet 6500 E709n ePrint? Not easy to use!

  How does a print docs from your iPhone on an OfficeJet 6500 E709n.  I installed the home & Biz ePrint iPhone app and was able to print something on my wifi enabled printer, but it seems like a process terrible roundabout.  I tell myself that I must be doong something wrong.  Can you give me the configuration and use the procedure to do this.  Thank you!

  Great!  I'm glad it works for you. Say your question, you're right.  The E709n came out before the implementation of ePrint, so it doesn't have the same opportunities of access to the service.  As the Home & Biz app uses the local network to connect, it will allow you to print from mobile devices to the E709 on this network.

• HP Officejet 6500 E709n ink printing - black not printing

  I have a printer HP Officejet 6500 E709n and for some reason the black ink is not printing.  Color cartridges work fine.  I have even changed the black, cleaned cartridge and print head alignment, uninstalled and reinstalled the printer, but nothing solved the problem.  I was wondering if the color management profile has something to do with it.  Help, please!

  Thank you!

  mickicarter wrote:
  

  Tell me how to solve this problem.

  See the post here.

• OfficeJet 6500 E709n series: analyse problems in the center of HP solutions and external application (Twain) since winning 10 year anniversary

  I use my all-in-one printer in a network.

  Scan with "ScanToPDF" wich is a solution of Twain.

  Since the aniversy win 10 updated

  -cannot use more ScanToPDF

  -scan with scanner HP Solution gives the same error:
  (Dutch)  Scan kan niet worden uitgevoerd omdat het HP-beeldbewerkingsappraat zich in een network is en wordt door een ander used programma of een andere computer. Try het later opnieuw.

  (translated) Cannot scan as scanner HP of network and is used another computer bij.

  Try again later. 8, [(0.18,-2147467259)]

  tried to fix it by manually forcing Windows updated my drivers (officejet 6500 E709n series). The driver was updated, but no result.

  Scanning with Windows fax and scan (do not use Twain AFAIK) works fine, but produces no PDF.

  Help!

  Hello @Jörg63, hope you are well!

  Welcome to the HP Forum! It is a wonderful location to converse with the community, get help and advice.

  I understand that you are having problems after update to Win 10 of scanning to PDF. I would like to help.

  I'm afraid that HP Solution center may not work in the Windows 10 environment due to some compatibility problems.

  I suggest that you use HP Scan and capture request instead. Capture and scanning HP is a simple application that captures photos or documents to your computer's built-in camera or scanning HP device.  These images can be previewed, edited, saved, and shared to other applications as well.

  Go to http://hp.care/2bUVkrw to download and install the windows scanning and Capture app.

  Please let me know if that solves the problem, or if you need assistance

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• analyze error 1706 with Officejet 6500 E709n - menu

  Dell Inspiron 530, Windows XP SP3.  OfficeJet 6500 E709n.  I just reinstalled the drivers due to a hard drive problem.  When I select scan document from the Solution Center, I get the message: "Please wait while Windows configures scan. The feature you are trying to use is on a CD-ROM or another removable disk that is not available. "I installed the software from a download from the HP site, not a disc.  I leave this message and I get: "error 1706.  valid any source not found for the Scan product.  Windows install cannot continue. "If I have to cancel several times out of these error messages, the menu scan document comes finally to the top, and the scan function to work properly.

  Any suggestions?

  Steve

  Hello Steveb72

  Files in 7z folder mentioned, is what was extracted from the installer that you downloaded. You are able to indicate the installation prompt to the temporary folder?

  I suggest to do the following:

  Follow the steps below to clean the software, and then reinstall the printer. These instructions may be similar to what you have already done but are more complete and includes the following steps to remove all temporary files to make sure that nothing interferes with the installation.
  1. open %Temp% and delete all the files in this folder. There may be some files that may still be in use, and you can ignore these files.
  2 download the full feature software and drivers

  OfficeJet 6500 E709n Full Feature software (XP)

  3. double-click on the downloaded file to extract the files
  4. once the software install window press Cancel or Exit to close the Setup program
  5. type % temp % in the field run or search programs and files.
  6 find the starting with 7z folder (example: 7zS2356)
  7. right click on 7z file and choose copy
  8. close the window by %temp% and then right click in the middle of your desktop and choose Paste
  9 open the 7z folder
  10 open the Util folder
  11 open the CCC folder
  12 run the Uninstall_L4 and then follow the instructions on the screen to remove the software.
  13. when the software has been removed, restart your computer
  14. run the Accessories\ System Tools Disk Cleanup
  15 open the 7z desktop folder and run the setup.exe file to reinstall the printer.
  I would like to know if you still have the same issues?

• Mobile print wireless HP Officejet 6500 (E709n) issues by using a Wi - Fi connection...

  I have a HP Officejet 6500 (E709n series) I can print is no longer my Android device base. I have the latest drivers installed on my Win 7 64 bit Premium edition and have flashed the latest firmware available on the HP site. There was a time there is not if a long time where I downloaded and installed an application from HP from the Android Market, which has helped with my mobile device print to my wi - fi active and configured the HP 6500. My phone broke and I had to re - download and install applications. It seems that HP ePrint home & Biz app is the only option here and what I've read, this app is not compatible with hP ePrint. Am I missing something or is this completely lame to stop a year old for a sentence printer support?

  Hello JayyTeee,

  I'm sorry for the problem you are experiencing.

  It sounds as if you print wirelessly from your Android phone on the same network as the printer.

  It is actually different from ePrint.

  The home & Biz app aims mainly to print on the same wireless network.

  If the application is not find the printer, I would do that the phone and the printer are on the same network.

  If they are on the same network, then I would try uninstall and then reinstall the home & Biz from the Android Market app.