OfficeJet 6500 E709N always says paper jam

I just started using this printer, purchased a while ago but just unpacked and installed today 11/06/12, after setting up the wireless feature, I printed 5 pages, after that the printer says "paper jam" and "dropping out of paper. I went through all the steps of the research of and clearing paper jams, it is there absolutely nothing stuck anywhere. This is very worrying, I need a reliable printer, but it seems that I bought a weight of $180.00.

Any help what to look for then would be useful. I'm looking for a new job and need this thing to work for printing my RESUME, I can't afford right now to replace his new already for petes sake.

After going round in circles for about 8 hours on this printer, decided to open it and see what was going on. Once I found the sequence of disassembly appropriate to cross, checked all the gear, and then began to look for broken wire or bad connections. Found that a thread going feeding main motor was poorly welded on and fell while he was printing the initial pages I want to print. Resoldered the wire on with solder, reassembled the printer, did a full reset, works like a champ now.

Tags: HP Printers

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    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

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    Any change?

    If you still see the error, please check your Inbox. I sent you a private message on the Forums.

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    Just say thank you, please click the ' Thumbs Up ' button.

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    Congratulations... :-)

    Help the community by marking this post.
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    Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

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