OfficeJet 6500 on 64-bit wrong Windows 8 install the software

I just got a new computer with Windows 8 (64-bit). I downloaded the latest software for my Officejet 6500; What a joke. I tried for three days to install this latest version of the software and it just doesn't work. I cannot install it completely and cannot uninstall it when he out craps. Only on the first try installing it, but Solution Center was empty. Given I have Internet Explorer 10, flash player is preinstalled and is the latest version, so it wasn't the problem. Uninstalled, reinstalled and damn the installer cannot find the extracted folder just in and it does not provide enough information as to what he's looking for. How HP have this made public and it is NOT tested and does not work? What to do now for my Officejet on Windows 8?

Well, I finally got a good installation with Service Center work. The problem is in the installation software HP Officejet 6500 (709 a) encountered a fatal error and it is very difficult to overcome. However, after you restore the system to a previous date, I did install this time turn off Windows Defender and my anti-virus (McAfee Total Protection). Finally, the installation was successful. I am able to use my Offecjet again. I want to add two points: 1) HP seriously needs to work on his software, because it freezes and does not give a reason for which a user can find. and (2) HP support need training on how to support HP products. When a customer has a problem, the support should be familiar enough to know where and what or logs to determine the cause. Thank you.

Tags: HP Printers

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