OfficeJet 6500 printer ONLY print landscape

Hi, I have an Officejet 6500 (E709n).  I also have Windows 7 64 bit.

I did nothing yet suddenly the printer started printing in landscape, even though my settings call for the portrait.  It has a new pop of the print window. (First default window appears select print, then it coils, then jumps to the top of the final window which is the new.) The following image is what I'm talking about.  All my settings are correctly defined and yet it still prints as shown in the picture.

Thanks in advance for any help!

Hello MomToMVS

After looking into your problem, a bit I found a thread on another forum with what appears to be exactly the same problem. Below I will include a link the the wire and instructions on what has been done to solve the problem. I would like to know if it works or not.
Firefox default print landscape

1. in the web in Firefox address bar type about: config and press ENTER. (it can warn you about changing settings here just click OK to continue)
2. Locate the print.printer_NAME OF PRINTER.print_orientation (where the PRINTER NAME is the name of your printer) and right click on it and click Reset.
3. conclusion of the tab, and try again (it may be a good idea to restart Firefox first).

Tags: HP Printers

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