OfficeJet 6500 scan flat black

So I have problems my Officejet 6500 (implemented on a wifi network) to analyze correctly.

It used to work perfectly. However, he has recently stopped sweeping and now only provides a black image (although the overview scans work perfectly).

I use the latest version of Snow Leopard and picture Capture to scan (again, on a Wifi network).

Any ideas that I can do to fix this?

Thanks in advance!

OK, let's test the printer by making a copy of a document to the printer.  OK it works?

If he copys OK, let's reset the printing system (and scanning) on your Mac:

-Sys Prefs, Print & Fax
-Right (Ctrl) click the box of the print queue and select Reset Printing System.
-Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

Tags: HP Printers

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