OfficeJet 6700 Premium: Fax software does not load

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• I have windows 8 and ip4000. The software does not load and it doesn't seem to be a driver for 8 64-bit windows. What can I do?

  I have windows 8 and ip4000.  The software does not load and it doesn't seem to be a driver for 8 64-bit windows.  What can I do?

  Hello

  I had the same problem.  I was able to get around by loading the driver for Windows XP 64 bit from the Canon web site and then install the printer using the normal menu of 'install new printer' Windows 8.  If I remember correctly, I could have gotten an error message or two, but the printer appears in the printer window and ran very well.  Hope this works for you as well.

• HP Officejet 6700 Premium: fax

  Trying to set up the fax on my HP Officejet all-in-one 6700 Premium.  My phone line is Verizon FIOS. There is and needs to be a telephone land line on the same telephone wall jack.  The telephone cord 2-copper wire supplied by HP is not long enough to connect to the wall, but it is long enough to connect to the phone.

  I can get the machine to call (three different) known phone fax do not pick up the figures, but contacted fax machines.

  one) I know not at all that I have everything configured correctly

  (b) I think I need to get one or two more cords 2 copper phone wires (I do? If Yes, where can I get the)?

  (c) I was told by HP support, which has so far ignored my first two questions above, my first problem is that I need to contact Verizon and ask them if my phone line can receive faxes, and I need to ask them if my line is analogue or digital.

  (d) contacted Verizon and they told me my phone line CAN receive faxes, and my phone line IS digital (duh).

  (e) I was told then by HP that I need to ask Verizon to send me a "filter to convert my line from analog to digital."

  Verizon f) have said that they "don't have not because analog is going out."

  (g) found one that had viable air called a "digital wall-Channel interface" with this scheme on the internet:

  http://www.Telcom-Data.com/images/dwisdia.gif , but it is $225.00

  (h) HP says that may not be the right - I should be able to find to "any other electronic component store for $5 or $6."

  (i) contacted Best Buy and Radio Shack. Both said they had no idea what I was talking about and told HP throws me a curve ball.

  Help?

  Laura

  A Couple of things here:

  Verison should you provided with ADSL filters for each of your phones & fax machines.

  But you should also check that your Fax cable connected to your range of printers HP all-in-one.

  The cable MUST have ONLY 2 pins at each end.

  You also need a telephone 2-way splitter. [Become a simple phone-take 2]

  You need to install into your telephone wall jack. In this way, you can connect BOTH your phone and your HP all-in-One printer fax. And needs a cable 2 pin to connect the Splitter and your Fax. A typical 4-pin could cause problems, and you only need a 2 pins.

  It is Possible that VIOS works a little as does AT & T Uverse, which uses a 2-line-by-cable Interface and can often disable a Fax Machine, resulting usually line to be "busy" or "Off the Hook". This will cause a Signal busy on the Fax Machine and your land line phones.

  Buying a cable telephone 2-pin [6P2C] Line-1 Jack on the back of your HP all-in-one device, with the other end in a Splitter [If you have two Fax & phone plugged into the same line].

  I Hope this Helps! :^)

• OfficeJet L7680: HP Solution Center does not load

  This morning, HP Solution Center will not load - just a tone of my computer and nothing loads.  I uninstalled all the HP software and reinstalled a fresh copy of HP Officejet Full Feature Software and Driver (v14.8.0) Pro.  Everything was working fine a few days ago, but my computer did an Auto-setting Windows update last night.  Could this be the problem - some new incompatibility?

  Thank you.

  Hello

  Thank you for using the forum.

  A solution can be found here:

  http://h30434.www3.HP.com/T5/printer-software-and-drivers/HP-Solution-Center-fails-to-launch-cannot-open-solution-here/m-p/5424433

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement.

• BlackBerry Smartphones Blackberry Bold 9930 update failed and the software does not load

  I have a Blackberry Bold 9930 and yesterdasy I received a msg saying to upgrade to 7.x software Blackberry. I followed the instructions (takes too long like 2 hours to download) and then. Big mistake because it cooked my phone. It seems that when you upgrade, the upgrade process goes thru, but stops after the time zone to restore the process and reports an error 602 with a reset button to reset your database. The reset button does not work and I restarted the phone to restore the db. At the moment that it restarts, launched the process, and even once, it failed after the msg indicating time zones (100% and overall restoration treatment 7%). Zones roughly completed, but then I got a msg saying I wandered 602 belive. On all courses was about 5 to 10 percent. Now my phone is undesirable because it does not restart. Verizon says they have a large number of phones across the country, but BlackBerry says it's a matter of Verizon...  Someone at - he already heard of this I am now without such a 4 days while I get a replacement Friday because of the holiday...  I am not very happy as another question, I found - during the upgrade process it used the cells instead of my wirelss home network to download the software and it really took about 2 to 3 hours, then another hour before it failed during the upgrade process. So about. 3 to 4 hours to play with an upgrade yesterday.

  Thank you

  Rich

  Hello merlin02131

  Welcome to the Forums of the BlackBerry Support

  Sorry to hear about the problem you are experiencing during the update!

  But you can still use Desktop Software for the update process, personally, I prefer never to do an Over the Air update. I think that something has gone wrong with the update process and thus you encounter this error 602.

  You have a backup of your device, or using BlackBerry protect for the backup?

  If you wish you can try several method to recover your device of this error, all you need is a PC and an Internet connection active. But attention, this method deletes the data user in this device. This is the Knowledge Base to follow:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  Additional information:

  KB29237 : "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7

• 7300 series all-in-one software does not load in windows 8.1

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  Thanks, Mike

  Hi Mike1949.

  Sorry for the delay. You'll need get corrupted files fixed before you can install because they are the source of installation problems. To do this, you will need to contact the manufacturer of your computer (IE. HP, Dell) to get help with the files.

  Let me know how it goes.

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• I use Illustrator for cutting vinyl graphics. My cup (Cup Master 3) software works with Illustrator. With the upgrade to 2015 CC today my cutting software does not load in Illustrator. How to make an Illustrator back until 2014?

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  Uninstall the new version and reinstall 2014 CC from previous versions tab in the CC management application.

• HP Officejet 6700 Premium: HP Officejet 6700 Premium No. no power no answer, unless that stood on the end

  So I have a HP Officejet 6700 Premium which was working fine and suddenly stopped working. The power module is fine, green light turns on, well verified. I tried all the inane suggestions on the HP support site so I know the plug works, feeds the power supply module, but the printer power button is unresponsive. Opening the door or lid elicits no response. Totally D.O.A.; That is until I can't stand the printer on the end (discovered this while preparing to throw it across the room). If I am standing at the printer at its end it sometimes suddenly turns on and starts his routine of self-control (too long).

  Everyone knows this issue or know a solution? The printer is out of warranty and when I called HP support they told me to throw it away and buy another. Clearly, it seems that something is just loose in the field of food, because when it is vertical, it seems fine. I don't mind to pay to have it fixed, but the support rep seemed indifferent in the repair of the printer option.

  Hi @Alpha_Beta,

  Welcome to the Forums of HP Support! I see that you are facing some hardware issues on your HP Officejet 6700 Premium. It does not, until he is on his side. You have contacted the technical support and the printer is out of warranty.

  Try to perform a hard reset:

  1. disconnect all cables and cards of memory in the printer. Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.

  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup because they can cause the printer to lose over time basic functionality).

  5. connect the power cord to the back of the printer.

  6. the printer should automatically power back upward. If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is a printer all in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  It work? If you are still unable to use the printer as it is more under warranty I would contact them and look at all your options as it is not a repairable part. As you say electric sounds, something inside.

  I hope this helps.

  Thank you for being a part of the community of HP. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• OfficeJet 6700 Premium: after Windows 10 Upgrade on Officejet 6700 scanning does not work anymore - can not find scanner

  Hello

  Having finally decided to take the plunge to upgrade to Windows 10, I discovered that my Officejet 6700 Premium previously peripheral work will scan is no longer.

  My connection to the device is via a wired connection with a static IP address on the printer. It all worked perfectly under Windows 7, but now, I can only print to the printer to win 10.

  I tried to uninstall the previously working software (under Win 7) and downloaded the latest version of the HP (OJ6700_1315 - 1.exe) software, which BTW is not a patch on the previous software that I'm used to using - but it did not help. Still no joy with the scanning feature.

  I tried to uninstall all software, so I tried to launch the Wizard installation HP which seemed to re - install the last set of software (as above) with the same results - I can print it, but if I try to scan using the Officejet 6700 App it appears a dialog box saying "inaccessible Scanner. Scanner communication cannot be established. Make sure that your product is powered, check the connection and esnure that your network runs correctly. ...".  Amazing result given that the application displays all levels of printer ink, and I can print - every time!

  I tried disabling the firewall - no difference, still do not see the scanner.

  Tried using other windows applications; Paint, etc. - no joy.

  I also tried the "HP Print Scan doctor and" nothing does - even, he gives up and says to contact HP support, with no details about what to tell them!

  I hope someone else out there could have had the same problem and found a way to make it work?

  Thank you!

  Ok

  In case anyone is interested, I bit the bullet and did a new install of Windows 10 on a formatted drive. I then installed the same software that I had tried on the "upgrade to Windows 7" windows, 10, and everything works as expected.

  Therefore, there is definitely something wrong with the upgrade process, and the removal of the HP scanning software & resettlement never did his job correctly.

  I look closely at the list of DLLs etc., charged by the printing software, but could not detect anything immediate.

  Then, certainly in my case, a new facility was to solve this problem.

  See you soon,.

  Dazz

• HP Officejet 6700 Premium suddenly does not connect to my Macbook Pro more

  Hey everybody,

  I got my HP Officejet for over a year and it has always worked perfectly. It has a stable wifi connection. Yesterday, all of a sudden the printer did not respond, so I asked my brother, who is the type of an It'er and removed the printer from the "Print & Scan" system preferences. Now, however, it will not be added more. As I said, it doesn't have a stable wifi connection, and I can see the presence of the printer when I click on the plus to add a printer, but then, if I want to add it, it says "cannot communicate with the printer at this time." I rebooted the computer laptop and printer and even left stop for the night, but it does not work. Nobody knows anything else to try?

  Thank you very much in advance

  Hi Elizaanne,

  I understand that you are having problems with HP Officejet 6700 Premium does not connect to your Macbook Pro.

  The router must sometimes be recycled.  I unplug the router, turn off the printer, shut down the computer.

  Turn on router wait 5 min and turn on the printer and the computer.

  Check the printer if the Wifi is STRONG.

  Open Preferences system, Print and or print and scan pane. If you see the printer listed
  Click Printer button remove. It will ask for confirmation to delete printer.
  Click on add it or + button, select the MFP Hello not Fax. Adding that should update the drivers.

  If the Wifi of the printer is not fixed, you will need to reconfigure.

  1. Press the power button to turn on the printer.

• HP Officejet 6700 Premium: Scan function screen does not come to the top when selected

  After updating Windows 10, the scan function when selected in the application wizard does not come to the top. Installed the driver updated, no effect.

  Hello

  Thank you for using the forum.

  You have downloaded and installed the FULL features of HP software?

  Here is the link for convenience:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-6700-premium-e-all-in-one-printer-series-H711/4322971/model/4323605#Z7_3054ICK0K8UDA0AQC11TA930O2

  We suggest that you uninstall the current drivers before reinstalling the software downloaded full of features.

  Hope that helps.

  Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

• All-in-one Officejet 6700 Premium does not work when a cartridge is empty

  On my officejet 6700 Premium, I have had trouble since the magenta cartridge was missing.  I'm unable to print even if you select using black only, it appears on the screen that gives me the choice to order or cancel, it gives also this pop up if I try to scan documents to save to my computer and even trying to fax.

  I am currently using Windows 7 Ultimate service pack 1

  I am at a loss on it and a plan to buy a cartridge, but in the meantime all that I need is to use black and also to scan documents.  Is there a way around this issue?

  I'm sorry that you are experiencing this issue.

  You will not be able to print WITHOUT this magenta cartridge. Some printers (older models) can print certain colors without another cartridge in the printer. The reason why it is not printing because this magenta blends in with all the other cartridges to perform a true black.

  So if it was another cartridge, it would give you the same error message and do not print.

• HP Officejet 6700 Premium: IHP AIO Remote app does not connect to my printer.

  Tried to use HP AIO remote with my printer HP officejets 6700 Premium. I get a message that is offline. However, it is not. I tried to turn my printer market and restarted my computer. It did not work. I noticed that the

  the IP address for my printer HP officejets 6700 Premium on the app is not the same as the address of my printer. If this is the problem how can I fix it? In any case, please help. I use a Dell with Windpws 10 laptop

  Wally

  Hello @wwwally, greetings!

  Thank you for visiting the Forums from the HP Support! It's a good place to find the help you need, other users, HP experts and other support staff.

  Going through your post, application remote control HP AIO is mainly used in mobile devices and not in laptops.

  I suggest you download and use HP Scan and capture app to scan from your laptop Win 10. You can go to http://hp.care/2bUVkrw to download and install HP Scan and capture the app.

  Please let me know if that solves the problem, or if you need assistance.

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• OfficeJet 6700 premium print date and time on the fax history report

  Running Windows 8.1 on my OfficeJet 6700 Premium AIO H711n fails to print the date and time on the historic report of the fax.  I need this information to check the box of cylinder head of the fax the documents have been sent.

  Hello dcflorida,

  I did not the 6700 but on another machine, I had to 'reset', time and date in the printers preferences.

  If you haven't done it yet, go to Settings/preferences/time and Date on the All in One printer set up (once again if necessary).

  IF your machine does not have the time / date on the history report, it includes it in the Confirmation page?

  Here is the link to the Manual too.

• HP Officejet 6700 Premium: Don't scan and the scan dialog box will not open

  Since I upgraded my computer to Windows 10, I'm unable to use my scan on my HP Officejet 6700 Premium function.  I can't even open the scan dialog box to look at the options etc.  I tried to find 'Scanner and printer' in painting, but it does not recognize.  Any suggestions?  I already deleted the printer and re-installed.  It was working fine before on Windows 8.

  Hello
  
  Thank you for using the HP forum.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-6700-premium-e-all-in-one-printer-series-H711/4322971/model/4323605#Z7_3054ICK0K8UDA0AQC11TA930S6

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Hope that helps.