OfficeJet 7000 does not recognize cartridges

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• OfficeJet 6600 does not recognize my new HP Pavilion windows 8.1 for scanning

  I have a HP Officejet 6600 networking with my new HP Pavilion windows 8.1 it prints fine but does not recognize my computer when I want to scan. Whenever I want to scan a document to my computer I have to run Scan doctor. I called tech support and they can't help me because my printer is no longer under warranty as I bought it December 2012. but my office was purchased November 2013. They said that it is clearly a problem with the printer and not on the computer. They won't even talk to me or answer my questions without fees being paid first.  The scanner recognizes my laptop and desktop to the husband who have vista and 7, respectively. But I don't understand why it will print without difficulty and habit of scanning.

  Hi leila1964,

  Welcome to the Forums of HP's Support.

  I want to offer a helping hand with the 8.1 of Windows not scanning with your HP Officejet 6600. When you run the HP print and Dr. Scan on the computer it says it fixes some thing or that it cannot fix what whether?

  Given that the printer works on the other two computers (Vista and 7), the problem is with the WIndows 8.1. I want to uninstall the printer software and the HP printer install wizard makes sure that we get the newest software possible.

  Let me know how it works.

  Thank you

• OfficeJet J4680 does not recognize the password wireless

  Hello!

  Our wireless printer is grateful is no longer the password wireless. It will print if connected via FireWire/USB and it does not recognize the network, but he thinks that the password is wrong. There is no Ethernet port, so I can't connect it to the modem or the router to see if it would work like this. I restarted the modem, the router and the printer, but nothing seems to work. The password is correct. What can I do else?

  Sharron

  Nevermind - I went stupid but now solved the problem.

• Carriage of large format HP officejet 7000 does not transfer to the center when lid lifted

  the carriage does not move to the center when I lift the lid on my officejet wideformat 7000.  I've tried everything.

  Make sure you unplug the power cord first and then see if it moves freely.

  Then you could try to connect it to the top and do the same thing.

  Something can block it moves. A lot of times, he has a small piece of paper stuck on the right side of the cart, preventing them from moving.

• New C6180 All in 1 does not recognize cartridge initialization.

  I'm now putting in place a new-in-the-box C6180 that was purchased in August 2007.  Cartridges provided, necessary for initialization, are badly timed out.  The printer displays the message "the following ink cartridges appear to miss."  All cartridges are listed.  I installed everything, but the machine seems frozen.

  I hope I need new cartridges of initialization to a minimum.  Where can I get them?  The print head is also going to be a problem?

  Hello

  The cartridges of configuration are not available out side HP.

  You must call the HP Technical Support for assistance.

  Since the printer is out of warranty, you would have provided an option to many back this printer with an improved model.

  If you are in the United States, the toll free # is 1-800-474-6836.

  If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.

• Win7 x 64 native driver for the OfficeJet 6110 does not recognize the element of automatic duplex unit add-on unit

  After upgrading my laptop Lenovo T61 to Windows 7 x 64, I find that my OfficeJet 6110 unit automatic duplexer is not recognized.  The duplexer has worked flawlessly for 3 years under Windows XP, but apparently he is not recognized with Win7 x 64 native driver.  The auto duplexer unit is a standard HP brand option for this printer.

  The printer is connected to a USB hub, which is connected to my laptop.  The duplexer works fine when reconnected to a XP operating system with the pack of HP software/driver installed.

  Y at - it a trick to make the add-on unit unit duplex automatic, recognized and functional element in Win7?

  Thank you!

  Hello
  Enter the control panel > devices and printers.
  Right-click the printer icon, and then click printer properties.
  Click the device settings tab.
  As installed in Duplex Automatic Two-Sided accessory and then click OK to save the change.

  Automatic duplex printing should now available.

  Kind regards
  Shlomi

• HP Officejet Pro 8610: HP Officejet Pro 8610 does not recognize ink cartridges

  My printer has ceased to recognize its ink cartridges. In a first stage, the problem happened occasionally and could be fixed by installing and reinstalling the cartridges or just wait a few days, but now it is continuous.

  When I turn on the printer, it immediately gives me an error (without code), saying that it cannot find the cartridges. All four are marked on the screen as not found. I followed the instructions of troubleshooting here: http://support.hp.com/us-en/document/c04090902

  The cartridges are genuine, they are the ones that came with the printer. I removed the, checked the contacts of the four. They look damaged or dirty, but used a cloth to clean all anyway. Put back them, did not help. Checked the latch, it was in the correct position. I even tried the restart without result.

  I tried to replace the cartridge with a new one (again, product HP genuine), but does not replace the printer either. And because all cartridges have failed at the same time, I can hardly belive the problem lies in them.

  I come from Finland, and I've not found a phone number, I could ask for help. Does one exist even for my country?

  Hey @Leathert,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that your Officejet Pro 8610 e-all-in-one printer does not recognize the cartridges. I could help you with that, but it seems that you have already found the HP document that will guide you in troubleshooting. Instead, you can contact HP (in Finland) support by clicking this link.

  I hope you get your sorted question and I hope you have a great weekend!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• Cannot use my printer Officejet 4635 to the Mexico. Printer does not recognize the new cartridge.

  I moved my printer in Mexico City, HP Officejet 4635. It uses #61 cartridges. I was told that the 61 in the United States is the same as the #122 to the Mexico. However, the printer say it does not recognize the cartridge.

  Can someone give me some advice?

  Hi artist1234,

  Welcome to the HP Forums.

  Why the printer does not is because the unit is not regionalized for this part of the country.

  To get the printer to work, you will need to contact HP Total Care so that a representative from HP can regionalize the printer for you.

  If you call in North America, the number is 1-800-474-6836.  Seeing that you are in Mexico, please click here to access the information page you need.

  Thanks for your time.

  See you soon,.

• HI - even if I installed a new cartridge (black), the printer does not recognize it

  Hello - I have an officejet 4500 - G510a, and even if I installed a new cartridge identical to that just missed, the printer does not recognize it and don't use it. I would really appreciate the help on this one. Thank you

  Also please mark it as accepted if Solution my answer has solved the problem.

• during installation of HP DESKJET INK ADVANTAGE 3525 does not recognize original black print cartridge

  Hi all

  during the installation of my new printer HP DESKJET INK ADVANTAGE 3525 I discovered, that the printer does not recognize the new black ink cartridge. The black cartridge, as well as the other colours, is original and it was packaged with the printer.

  Thanks in advance for your help and have a nice day!

  Hello @Hugh_G,

  Welcome to the HP Forums

  I'm sorry to hear that your printer does not recognize the black cartridge, and I am happy to help you solve this problem!

  Are getting you any kind of error message about the cartridge? If this is the case, please follow this ink cartridge problem: "Not compatible ink cartridge" or "Ink cartridge must be replaced" message for HP Deskjet 3520 e-all-in-one and HP Deskjet Ink Advantage e-all-in-one 3520 Printer series document and, hopefully, the printer will recognize the cartridge after these steps.

  Maybe that's not the question if you thinking maybe that black ink is not printing? If this is the case, please try these steps printer prints blank Page or not printing black or color ink for HP Deskjet Ink Advantage and Deskjet 3520 e-all-in-one printer series for a possible solution

  I would like to know if these steps help and what happens after trying them and I hope that we can get things working for you!

• Epson sx438w does not recognize the new ink cartridge

  Epson sx438w does not recognize the new ink cartridge, when change original are

  Contact Epson.  This isn't a problem of Windows or Microsoft.  They should be able to help or offer troubleshooting instructions.

• getting an error of cartridge, cartridge is there but does not recognize

  the computer does not print cartridge error, it does not recognize the black cartridge. I removed and installed several times, is based on my printer?

  Contact the manufacturer of your printer and see if there are others who have had the same problem (there may be, there seems to be a common complaint).

  If it is a cartridge refill, rebuilt or third party, it can never work with your printer.

  Give more information, such as the make and model of the printer. is extremely useful. Without specific information, you will get very general assistance.

  SC Tom

• OfficeJet 4500 - g510g: Installer does not recognize my printer (officejet 4500)

  I don't have the disc if I dl has the HP driver. I am at the end of the process and the installer says that it does not recognize my machine.

  Any help?

  Hello

  The software for your printer is available through Apple Software update, and there is no installer available on HP.com. thjat means that use you a bad driver or a one that is not intended for Yosemite.

  Remove incompatible software using Uninstall HP under Applications > Hewlett-Packard, then follow these steos to install the printer on your Mac:

  http://support.HP.com/us-en/product/HP-OfficeJet-4500-all-in-one-printer-series---G510/3919445/model/3919446

  Kind regards

  Shlomi

• HP officejet 6600 my laptop does not recognize the printer

  My laptop does not recognize the printer any longer. It will recognize the fax on the printer but not the printer itself. Can you help me? I have two currencies on my laptop. HP officejet 6600 and hp officejet 6600 network. Even printing for both. One network is the fax. I'm not clear what is the question. I can't even download drivers or updates for it.

  There are two 6600's in the list, a fax and a printer, because the full feature software and drivers have drivers for both. If you do not use the fax, you can remove devices and printers.

  A work print from other sources? For example Notepad?

• Windows 8 does not recognize Officejet 5780 after update

  I bought a new Toshiba L850 - RJ 1 computer. After installation, I was able to print a few pages. Windows 8 began its update, and then after that it does not recognize my HP Officejet 5780 printer. Any suggestions? Type of in urgent need to print my bills... Thank you.

  Hi ebrulikedi,

  a new driver of windows 8 is out for your printer on the 28th of August 14. Please order the link below link is for an officejet J5780 that I assumed, it comes to your printer, but please check your printer is the printer shown on the Web page.

  you will also find the software of hp update utility (which automatically keeps you updated printer driver software), but also a hp to address also diagnostic tools

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4131&LC=en&cc=us&DLC=en&sw_lang=&product=3301296#N897

  Please let me know if you need more information.

  Kind regards

  Na-Vi