OfficeJet 7200 series: Images print do not after Windows 8.1 upgrade

I had the problem of images not current print some time ago and I was directed to this forum for a replacement printer driver that fixed the problem... that is until I upgraded to Windows 8.1. The Windows Installer to update replaced this driver with another and no trace of it. I don't remember his name, but it is generic in nature.

Hi @joefredt ,

I understand that you encounter problems, printing images since the upgrade to Windows 8.1. You used a generic driver previously with Windows 8 that solved the problem. I will do my best to help you today.

From the start screen, (menu tiles) type in "Devices and printers", select settings, click devices and printers.

Click Add a printer. Go through the wizard by selecting the right port (USB 001) and the printer Deskjet 990.

This should solve the problem for you.

If you need help, let me know.

Have a great day!
Thank you.

Tags: HP Printers

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