OfficeJet 7610 Wide Format pri: Officejet scan to E-mail problem.

Similar Questions

• Scan to E-mail problem

  I have a Photosmart 7520. When I scan to email, it sends the email, but the "scan to E-mail" message remains on the screen of the printer. It never goes away. I have to turn off the printer and restart to clear the message. She does whenever I scan. Is there a way to fix this?

  Like you, I would try the steps in this thread: Re: unable to scan to email answered by happytohelp01. He will have to assign a manual I.P address which I think will help you.

• hp7520 scan to E-mail problem

  Garytech1 please send me the solution he gave to gfkoehler for the scan to email problem hp7520?

  celloman,

  Welcome to the HP Forum.

  You can search the forum for the message (s) you are looking for.  You can use key words like you to refine the search.   The search list which included the Post below was obtained by using the garytech1 keyword.

  Example:

  No attachments when you scan to e-mail on Photosmart 7525

  Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.

  Click on accept as Solution when the answer is a good solution or workaround!

  Although I strive to reflect best practices of HP, I do not work for HP.

• OfficeJet 7000 Wide Format pri: HP Officejet 7000 Wide format printer will not print black ink

  I'm looking for a solution fix what is an occasional problem with our Officejet 7000 and arose once again today. The printer will print any black ink. I did the procedure to print alignment and cleaning print head as well.  I tried to clean the evacuation on the real printer cartridge area as recommended by some responses from support group.  When this has happened, I can fix it usually wiping the area where the ink comes out of the printer cartridge, but nothing works today.  The cartridge is 3/4 full.

  Other than to throw this printer and all the ink cartridges, I bought already for later use, suggestions for what else someone could solve this problem?  There seems to be a lot of people who have posted similar problems in recent years.

  Hi @P-architect,.

  Thanks for the reply.

  The only print head is CN643A, the 6500 and 7500 HP 564 cartridges as well usage. I searched the HP Print Store and found that you really want to be looking for a KIT of REPLACEMENT FIELD HP 564, and the part number is CE001A. The replacement of the field Kit contains a set of ink which are used to set up the print head. It's not like there are none currently in stock, but it is a clickable link to resellers who may have one available.

  I hope this helps!

  Thank you.

• HP Officejet 7610 Wide Format e-all-in-one does not copy settings B4 paper size option.

  I want to copy documents B4, but there only automatic, A4, 4 x 6, 5 x 7 inch, 8 x 10 inch, ledger and A3 paper size. How can I configure to B4 or another paper size? or it will automatically select the paper size according to the documents when I choose the automatic paper size?

  So far there is no attempt to HP to fix this, not even an update for any improvement. However, I have something to activate the copy B4. I notice that the printer has check the size of the paper by detecting the right edge of the paper. So, the trick is:
  1 adjusts the A3 size paper tray
  2. the B4 paper near the right side of the status bar of the places
  3 place some items including the flat surface to the left space to control the paper jam avoiding paper movement.

• Office Jet 7610 wide format e-all in one / Yosemite

  I recently updated my mac to Yosemite and since then I am unable to print to my printer.

  My mac has already updated the drivers of HP, but I don't and do not know if this update is included

  My Office jet printer.

  In the official site of HP drivers, Mac OS X 10.10 (Yosemite) is not mentioned.

  Can someone help?

  Thank you very much

  Thank you for your answer

  Fortunately enough, HP has released a driver for Yosemite October 27! This solves the problem. To be honest I really don't understand why they did not notify the user that the update was on his way and we had to serching slows down for different solutions

  In any case

  Thanks again

• HP LaserJet 400 colorMFP M475dw scan to E-mail problems

  Hi all!

  I would appreciate a solution to my agony.

  We recently purchased a printer HP LaserJet 400 colorMFP M475dw. Now, I'm putting in place (browser-> Scan--> the outgoing message profile administration) to send scanworks by e-mail but face the following problems:

  1. when it is correctly typed all the credentials, even the "Test & Save" option takes forever. After cople attempts I got it successfully tested.

  2. with the help of my personal gmail accout as the sender, sweeping work takes a lot of time. It stops in the phase connection smtp server for quite a long time before even starting the actual analysis.

  3 using the company newly created accounts of e-mail as a sender, it takes even more time. I timed it just 6 minutes and 23 seconds before the actual analysis.

  4. now, it seems to send the scan ok, but with some first attempts it failed with some general error message asking to try again.

  In my opinion, the time it takes is completely unacceptable. Is this a known problem and is there a workaround?

  Our company emails run on MS Office 365 and I use smtp.office365.com as server smtp port 587 and SSL/TLS ticked (tried also unchecked). As I said with Gmail, it would also slow but still very very very slow.

  Help, please?

  I know this is an old thread, but just in case anyone is still having problems with this - I managed to fix it by disabling IPv6 in network-> advanced in the web server administrator. Connect to smtp.gmail.com from 3 minutes + seconds.

• OfficeJet 7610 large format: Advanced color settings

  Bought an Officejet 7610 wide format e-all-in-one more than 1 year ago.  Finally put in place.  Am I correct, that there is no advanced settings of color as my old Photosmart C6280 - brightness, saturation, hue, and settings for each color? Is this what current HP - Photosmart line?

  Hi @jyz2100,

  Although the advanced color settings may be different, there are options with software and print, dialog box that you can modify. I wonder if you might find the following useful information:

  The default sRGB mode

  The default sRGB color space is the most common configuration for print jobs. As mentioned, most of the images are sRGB and sRGB offers color high quality automatic without user intervention. When sRGB is selected, the driver controls the color management. Color management should not be attempted with ICC profiles, while the pilot is set to sRGB mode. This will lead to generally low color fidelity.

• HP Officejet 7000 Wide Format: HP 7000 809 does not print the data

  I updated to the last version of drivers and full software (14.8.0 dated August 2014) and ran HP Scan Doctor which States product is installed correctly and all systems are ready to print, all tests are checked as well with the green arrows. I have the printer connected via USB - 6 ' cable 2 wired connection. The results after the execution of Test Pages from doctor Scan is the same no mateer I want. Test page initialled, the printer is atemtps insiders to print, momentarily stops and then sends an empty page, no data.

  My computer is a Dell 8700, channel quad 3.4 gig ram 12 GB, Nvidia videocard W/2gig Ram, drive 'C' Solid State 240 G on which is installed an OS Pro 8.1 Windows with all latest updates. The Dell system has USB 2 and 3 ports and I made sure that this printer is connected to port USB - 2 ports (USB Ports are color coded).

  I thought it was a driver problem, since I had been running the printer with Win 7 Pro last worm update o/s without any problem, but since the switch to the wire to 8.1 win that developed and that I just downloaded latest software and drivers for the moment, I'm stumped. SUGGESTIONS, thank you I use it with my CAD software for businesses.

  Welcome to the HP community @Budjet1,

  I noticed your post on the white pages of your Officejet 7000 Wide Format printer print test, even if the print and Scan Doctor shows everything to check very well with the printer. I wanted to respond to tell you about my suggestions. It may be a problem internal to the unit, or perhaps with the ink system and recommend to try the steps in the guide I posted below.

  If the test still pages print as white pages, try to contact HP to discuss a replacement for the printer.

  • HP Officejet 7000 (E809a), 7000 Special Edition (E809b) and large printers Format 7000 advantage (E809c) - solving print quality problems

  Testify of my answer by hitting the thumbs below and press the button "Accept as Solution" if I helped you reach a solution!

  I hope this helps you!

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• HP Officejet 7612 large Format: HP Officejet 7612 Wide Format e-all-in-one is faulty

  HP Officejet 7612 Wide Format e-all-in-one is defective. Print function is no longer available, only fax

  I got it about 2 months and it was working fine, but now all of a sudden he lost his printing function and instead try to fax? I have even a land line phone, so I do not understand how the printer got confused autonomy. The print option is missing options.

  In addition, it seems impossible to take HP for assistance. The last time I tried, a month before, was because my money of £30 back ever happened, I've been hunting for days and no way to contact HP, so finally in desperation, I started trolling the FaceBook page of HP, all of them, several times each day, begging for counseling and that finally worked. Finally, someone contacted me and helped me to solve my problem.

  Hi @Terriann1,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP Officejet 7612 Wide Format e-all-in-one printer with a Windows 10 computer and when you try to print, the computer thinks you're trying to fax. I would like to help.

  I would start by download and run the HP print and Scan Doctor to check the installed printer software. This tool can diagnose and solve many problems of printing software and printer.

  What technical telephone contact HP Support, when you visit the Web site and go to support, you may need to create a case to fill in some blanks before the phone number becomes available. I also found this web page which could have information useful contact for your area - phone help around the world.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Officejet 7000 Wide Format: HP Officejet 7000 Wide Format Printer - E809a - loss of connection through router

  We have a problem get sustained response of our HP Officejet 7000 Wide Format Printer - E809a which is connected to the network wireless ethernet to a router Netgear cable.  We tried stripping on the software driver & uninstall of the printer of the registry, and then re-setup from latest downloads from the HP site.  It works, especially if the device is set as the default printer, but the printer greys out less than an hour in the device registry and the default value automatically resets to another printer.  Does anyone know why this printer loses his connection?

  Hi @Harry64,

  I see by your post that continues to change the default printer. I'd love to help you.

  Disable the SMTP setting in print, to see drivers if this will help.

  Devices and printers, click with the right button on the printer and click on printer properties, click the Ports tab, select Configure the Port, clear the SMTP check box and the printer should display online.

  If the problem persists, please take a look at this document. Monofunctional and HP Printers Multifunction - "the printer is offline" Message appears on the computer and the printer does not print: Windows 7

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

• OfficeJet 7000 wide format: cartridge Blink led an officejet 7000 wide format

  When sending test page, the printer become offline, the cartridge led is flashing one by one.

  Please suggest how to solve it.

  Hello @TripatiPrPadhi,

  I can help you with the blinking lights on your printer Officejet 7000 wide format.

  Using the paper lights flashing on the HP Officejet 7000 (E809a) I discovered that the light sequence you describe is related to the installation of the print head. To make it easier for I copied the steps suggested here for you;

  Solution 1: Check the installation of the print head

• Is there a plugin that I need to download for my HP Officejet 7612 Wide Format Printer to be compatible with my MacBook Pro running my program CS6 CS6?

  Is there a plugin that I need to download for my HP Officejet 7612 Wide Format Printer to be compatible with my MacBook Pro running my program CS6 CS6?

  update the drivers of your printer.

• "Scan To E-mail" configuration on HP Officejet Pro 8600 more N911g

  It's the same problem reported by several other users of this forum to which no solution has been provided.
  
  I was not successful to set up the scan e-mail option for a HP Officejet Pro 8600 more N911g bought 12 August 2012 and using CLP1CN1150CR firmware.
  
  I'm trying to do through the interface of the Web server built into the printer from an iMac running Mac OS X 10.6.8 and the 5.8.0 HP utility.  More specifically the page under 'outgoing Scan-> Scan to E-mail-> e-mail profiles.
  
  I tried 2 SMTP from different servers, each one works well to send the email from the computer: Apple iCloud mail service (formerly Mobile Me, formerly known as.) Mac) and AT & T Net messaging service.  I checked the server name, port number, and authentication login and password were all correct.
  
  When scanning to email serves as the printer, I get an error message: unable to connect to the server.  Check the address and the name of the server.
  
  During a test of the computer when configuring a profile of outgoing mail, I get an error message: the device was unable to send the test e-mail message. (EmailAccounts-timeout).
  
  When I try to configure the page under "Settings-> E-mail Alerts-> mail server" and use exactly the same values as those in the e-mail profile out above, registration and Test option fails with an error message: the device was unable to send the test e-mail message.
  
  Oddly enough, I am able to use the client to the computer with the option scan to the computer-> e-mail in PDF format or by e-mail in JPEG format.  With this option, the file is scanned and added as an attachment to an e-mail message from the Mail in Mac OS X client.  The e-mail message is sent via SMTP server even when I press the button send.
  
  All the error messages seem to indicate that the client software of electronic mail of the printer is unable to establish a connection to the SMTP server.  However, it is unclear what configuration setting is one that could be the cause of the problem.

  After further research, I noticed that there is another default possible values of port Simple Mail Transfer Protocol (SMTP):

  • Port 25 is the standard SMTP port number.
  • Port 465 is the number of SMTP over SSL, Secure SMTP (SSMTP) port.
  • Port 587 corresponds to the port number dedicated for a presentation Mail (MSA) Agent that uses a variant of SMTP, as specified in RFC 6409, which requires that clients are authorized and authenticated to use the filing of mail service.

• OfficeJet 4650: Can not scan to e-mail on Officejet 4650

  Hello

  I don't seem to be able to download the scan for app by email to my Officejet 4650. Is the problem that the printer is not compatible with this application? Other apps seem to work OK, but I really want to be able to analyze and then send the file directly from the printer rather than using another device.

  Grateful for any advice.

  Hello

  Scanning to email app is not compatible with your printer indeed.

  Scanning to email app can be added in HPConnected for printers equipped with a color touchscreen, no printer with a monochrome screen like the Officejet 4650.

  Kind regards

  Shlomi