OfficeJet All In One Pro 8630: OfficeJet 8630 All in One Pro

Scan of the computer will not work.  I tried the stuff that I was told to do online, but nothing has worked.

Help, please!

Hello

Please try the below mentioned steps.

  • While the printer turned on, unplug the power cord from the back of the printer.
  • Also, turn off the PC.
  • Turn off the router for 30 seconds and then turn it on.
  • Now power on the PC, then printer.
  • Now try scanning it should work...

Otherwise, try to disable the antivirus / firewall program and then try to scan.

If all the steps mentioned above does not work, you have to uninstall and then reinstall the printer software.

Tags: HP Printers

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