HP Officejett Pro 8600: paper jam

Similar Questions

• HP Officejet Pro 8600 - Paper copy on the glass of the scanner, Officejet tries to copy the ADF

  I'm trying to copy a document on my HP Officejet Pro 8600.  I placed the original face down on the scanner glass.  There is no original in the ADF.  Then, I pressed "Copy" and "launch in black."  the Offficejet then "think" the original is in the ADF file and try to copy a non-existent original.  The Officejet then generates a paper jam «»
  in the ADF file' error message with instructions to clear paper jam and press 'OK' and spews a piece of paper from the paper tray. There is not an option for 'back '.  If I try to humor the Officejet by opening and closing the cover of the ADF and pressing 'OK', the Officeject generates a copy which is covered with black ink.  If I ask preview copy o, the document on the scanner glass is displayed.  I can adjust margins, etc.  When I select then 'copy' and 'Black start', the Officejet is trying to copy a nonexistent document in the ADF and generates the "Paper jam" message again.  Since there is not an option "go back", I turn the printer off, then turn it back on, and then try again.

  How do I train me or the Officejet for copy of the scanner glass when the original is located on the glass of the scanner NOT the ADF?

  Thanks for your help to solve this frustrating problem.

  Hi Knitter507,

  Try to do a hard reset as described in the following link.  Click here

  If that doesn't help, can you print a printer status report and give me the a.) Product # and B.) Version of the firmware of the printer?  To print the report, press on the arrow to the right on the screen of the printer control and then configure / reports / Printer Status Report.

  What is the operating system for your computer?

  You are able to make a hollow photocopy the ADF?

• OfficeJet pro 8600 paper tray slides not well

  OfficeJet Pro 8600, Vista.   Newly purchased.

  It is about the paper tray (and there's only a single tray for the Pro model).

  It is not related to change the paper size, or how to close the tray when in legal size I've seen in a post.

  This tray is attached directly on the surface of the table. When you open and push to close, he rubs too on this surface and is very difficult to open or close.  It will just slip off as my other hp printers.  The friction is causing this frustration.   I have to actually lift the printer with my other hand to remove the bin to.

  Anyone else having this?  How to remedy?

  What a shame of a problem.  Looks like a nice printer.

  Problem solved.  The table of this printer on a material cover.  I placed the printer elsewhere with hard and soft surface.  This seems to work better.  However, not the best slides inside and out, but a lot better.

  conclusion: do not throw a printer on any material!

  Sorry for the inconvenience.

  Solved.

• HP Officejet pro l7680 - paper jam error

  original title: HP Officejet pro l7680

  Guard gives me paper jam error. I removed all stuffed with material, redefinition and still not stop send MSG does anyone have any suggestions? Says the error is in the area of the print cartridge. Nothing there.

  Hello

  ·          The printer works much earlier?

  ·          What have the changes to the computer or the printer settings until the problem occurred?

  You can see the link given below to resolve the problem.

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Hope that information was useful

• OfficeJet Pro 8600 false jam transport error messages

  I have two circular messages on my 8600 Pro. The first is that there is a jam in transport. "The print carriage cannot move", it is said. "Open the door ink cartridge access, varnish any jammed paper or obstructions and selec OK." But there is not any paper jam. I checked all sources of paper and they are clear. I also tried to remove one of the ink cartridges, how the cart moves happily all the way to the right and go back to the change cartridge position, with no problems at all.

  Erase this message and you get a cartridge problem... Blah, blah, blad... one or more cartridges is damaged. No they are not. Remove them and replace them all with new, same error message.

  Erase this message and you are to the cartridge jam.

  I tried the 15 second cord reset and remove the printhead (which seems very well). Any other suggestions?

  I love this printer - best thing HP produced in ten years - and I don't want to go back to work!

  It was the black cartridge. First of all, the one I tried. So the good news is, now, I have two of my favorite printer...

  Can't believe that no one else has had the same problem!

• HP Officejet Pro 8600 paper Premium - Legal Issues

  This printer supports legal communication, and it prints on legal paper but:

  (1) I am unable to get it printing double-sided paper legal?  I thought he did it?

  (2) the album paper Manager (were the printouts) says he's set to A4/Letter but what print legal paper, the document of clusters to the top where is spell.  It seems that this must slide to accommodate legal paper, but I can't figure out how to do this?  The end result is that of legal paper jams their output.

  (3) I had set up the printer so that the Tray 1 (top) letter-size and tray 2 was legal.  Unfortunately, in the order of the printer print on legal paper I had to put the lower shelf as the default tray (it does not automatically detect letter / legal) and once I did that it won't return to letter-size (even by resetting the default to the letter).   The only solution I found was to install the legal on tray 1 and the letter on tray 2.   Is it a software error?

  Thank you...

  Hi, the 8600 is printing double-sided legal impossible.

  

  The 8600 does not automatically detect the type of paper in the tray (s).

• OfficeJet Pro 8600 roller jam

  Maybe the wrong section (?)

  There are 2 pieces of torn paper stuck between the aluminum plate and the rollers that the platen slides everywhere.

  The only way I can see to remove the paper (looking at it from the open door) is with tweezers. However the clamp will probably tear just paper, do not attract enough space of the paper to remove the paper without tearing.

  I can't be the first person with this problem - suggestions?

  Mark

  Hey mark,.

  The only suggestion is to continue to try to remove the paper with tweezers, you receive on the Unit paper jam error messages?

  This is affect printing at all?

  Remember if you find one of my post useful or want to say thanks don't forget to click the White Star under my name to give me congratulations.

• HP Officejet Pro 8600: paper feeding problems

  Help!   My printer has all of a sudden decides to try to feed a bunch of paper at the same time, ruining the leaves.  May 6-12 pages.

  I don't know the terminology to search for this problem.  There are times when paper changes (for example the new color), but not always.  Hate waste, hate to lose the County. Should I clean something?

  Welcome to the HP community @macandsons!

  I came across your message on several pages of food through your Officejet 8600 and wanted to pop in to help. I would like to see you link below and try the steps in the order for that matter. Generally a good cleaning roll will help this type of concern. If you still find the printer pull in several sheets of paper, then I recommend finally call phone support to talk of a replacement printer.

  More than one Page at a time feeds through the printer

  If you have trouble, let me know and I'll do my best to help.

  Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

  Have a nice day

  HP technical support are available by clicking on the following link:

  http://h22207.www2.HP.com/us-en/?openCLC=true

  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

• OfficeJet Pro 8600 - paper format and copy

  I have an original document which is 216 x 330mm (8.5 x 13 in) and the paper of the same size. I want to copy the document to its original on the document size. When I try this, thumbs down, or so of the original are not copied. Now, for reasons known only to HP, the "Paper size" menu (on the printer) in the copy options gives a very limited number of possible paper sizes, and 8.5 x 13 is not one of them. From there, I understand:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/unable-to-copy-legal-size-on-HP7610/m-p/297...

  that replace the region of the printer setting affects which paper sizes are available under the menu copy and this seems to be true, but I tried a lot of different countries and none of them include 8.5 x 13.

  My only option was to scan the document and print it then my PC. Note that when you print from the PC the 8.5 x 13 size is available, and if I get the result I want - an enlarged copy on paper of the same size. However, it's much slower just made a copy of the printer, and if I had to copy a large number of documents, it would be really possible.

  So is there a solution to this? I for the life of me don't understand why everyone thought it would be a good idea to limit considerably the range of sizes available destination when copying. What would be really nice would be to have all of the available formats, the same list see you if you go to 'Print Options' on the PC, the printer, what that is the region, and if this list is deemed to be a bit heavy so to choose the settings by default, perhaps in an 'Advanced' options menu

  Hi Bell,

  I cut paper format legal until Folio and tested on a 8600 JO.

  I found that the setting of the copy to legal size and feed the page via the ADF has copied the entire page on Folio paper I created.

  There is no errors if the printer did not bother the paper more short.

• HP OfficeJet Pro 8600: How to print on paper of custom format with Officejet Pro 8600 for Windows 10

  Problem: Cannot create a custom for HP Officejet Pro 8600 paper size

  Found a solution for Windows 7, but I need this same problem solved for Windows 10...

  The solution: 'Using pilot Deskjet 9800 to set a custom paper size to print for Officejet 8600' worked very well for me on a Windows 7 machine...

  However, the HP Deskjet 9800 driver is not available for Windows 10... you have another driver I can use that would work with Windows 10 and which is compatible with the HP Officejet Pro 8600... ???

  Hello

  Use the HP Deskjet 6940 as another driver, if it is not listed under HP it appears after clicking the Windows Update button in the Add Printer dialog box:

  1. Right-click your printer 8600 and select printer Ptoperties. A note which port is selected under Ports.
  2. Click Add a printer.
  3. Click on 'the printer that I want isn't listed.
  4. Select A Local port or a netowrk with manual settings.
  5. Select the port used by your printer.
  6. Select HP
  7. Select HP Deskjet 6940
     Note: Click on Windwos update if it is not listed under HP.
  8. Fill the wizrd and 6940 driver allows you to print a document custom formats.

  Kind regards

  Shlomi

• HP Officejet Pro 8600: False messages on HP Support Assistant for Officejet 8600

  On the HP Support Assistant, I get the message:

  Printers HP Officejet Pro 8600 - 'Transport Jam' message and

  ' Printers HP Officejet Pro 8600 - a ' Out of paper ' or "Pick motor stalled" displays

  but the two messages are false - I have no "carriage jam" or "paper" problems.

  The messages showed only upward after the installation of Win 10 and not before with Win 8.1 installed.

  Hey @cbrodersen,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand you see false error messages in the help Wizard on your PC of Windows 10. I can help you with that.

  To address this question of what we will do is to uninstall your printer software currently installed. Once that was removed, you can download and install the most recent drivers by clicking on this link.

  This should prevent the support Assistant to provide you with more false error messages. If you need anything else please let me know.

  Thank you for choosing HP and have a great day!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• New HP OfficeJet Pro 8600 more - can I install and use the 2nd tray of my HP OfficeJet Pro 7700?

  I would like to install the 2nd tray of my old HP Office Jet Pro 7700 under my new of OfficeJet Pro 8600.  Can I do this?

  The 2nd of the Officejet Pro 8600 paper tray is quite different from the 2nd series printers Officejet L7700 paper tray.

  * The 2nd tray for L7700 series is compatible with: L7580, L7680, L7780, L7550, L7650, L7480, L7750, L7590 and L7555.

  Click on the link provided here to access the HP Shopping site where you can buy the tray paper 8600 2nd.  The current price is $79.99 usd.

• HP Officejet Pro 8600 Plus: paper jams false

  I'm frustrated that I can't fix a paper jam called... HP says clean the pickup roller and all other... all that, changed paper too.

  There is no paper jam, and sometimes it works a few Goes After that ' Pick engine fail!  Then the constant paper jam.   Uggh!  The paper path is clean and clear

  I tried reset hard and load the latest firmware (update)... not so good.

  I saw a fix "in private" messages... It worked fine 2 days ago!

  Help someone?

  Hello @StEdsNut,

  Welcome to the Forums of HP Support!

  I understand that you are having problems of 'stall engine Pick' when printing your HP Officejet Pro 8600 more e-all-in-one printer. I would like to help you today with this problem to feed paper. Thank you for all the troubleshooting steps that you received before you reach out for support.

  To begin, please can I you click here for the suggested troubleshooting steps. I realize that you have tried most of these steps. Please, just review the Solutions proposed to ensure that no action is missed when you completed your troubleshooting. If you missed a step, please complete this step before you begin.

  If the problem persists, please check your Private Messages. I send you a private Message with instructions on how to perform the Programming Reset full semi.

  Please post the output of your troubleshooting in this thread. I can't wait to hear strings attached good luck!

• How can I fix a paper jam in an Officejet Pro 8600?

  Have you ever had a paper get stuck in your Officejet Pro 8600 and I was wondering what to do?  Are you afraid that you might damage the printer to try to remove the jam?

  HP has made the process of cleaning a much easier paper jam by providing clear documentation and a video for costomers.

  Here is the video on Youtube HP Printing channel:

  The documentation for how to remove a paper jam in an Officejet Pro 8600 can be found by clicking on the link below:

  http://support.HP.com/us-en/document/c02915719

  Hope this helps everyone!

• HP Officejet Pro 8600 more. Out of paper message jam.

  I'm having a problem with the cancellation of all current print on an Officejet Pro 8600 jobs more, the last one will not cancel and the printer will not connect with the computer. There is paper in the tray and I can photo copy and other print jobs to the printer, however I cannot send a print job from the computer. Can someone tell me how to replace the out of paper message that the computer sends to the printer. ?

  Hello

  Download and run the HP print and Scan Doctor www.hp.com/go/tools who should solve the problem.