OfficeJet Pro 8610: Can device driver software corrupt

Similar Questions

• OfficeJet Pro 8610: Install the HP software

  Hello!

  I have a HP Officejet Pro 8600 and a HP Officejet Pro 8610; When connected to my wireless router.

  I have a new laptop Lenovo with 10 windows and I want to know if I need to install two (8600 and 8610) Officejet software under Windows (to print and scan) or if the installation of the will (most recent) software only Officejet 8610 let me print and scan on both devices (8600 and 8610)? I also use the "scan-to-network-folder" on both devices.

  Thank you.

  Hello

  You need to install the software and drivers for both and you can select the default (primary) and the other as secondary.

  Kind regards.

• HP OfficeJet pro 8610: new software update for HP OfficeJet pro 8610

  Dear HP guys!

  I'm officially confirm that I used compatible cartridges for my MFS and don't need no guarantee for this. Please just return old version of the software for my device so that I can use it. I bought this unit for my private needs and according to the Russian law, I am free in what to use with it.

  p.s. I always buy Komus - your recommended non compatible cartridges.

  Future prospects for the quick response.

  Hi Donal_M

  My 8610 rose like a Phoenix from the ashes)))

  Click on the link below (PS any updates from HP)

  https://www.brozkeff.NET/2016/09/01/how-to-downgrade-firmware-on-HP-OfficeJet-Pro-8610-to-allow-using-old-or-refilled-cartridges/

  ... the truth is always on the side of cheating on her...

• OfficeJet Pro 8610: driver installation fails with an error on hpvyt13.inf persistent 1627

  The printer driver installation fails with:

  Setup error

  Call to DrierPackageINstall returned error 1627 for package
  "C:\Program HP HP Officejet Pro 8610\DriverStore\Yeti\hpvyt13.inf"

  Tried to install base drivers and a full suite as a user and administrator. Also tried a clean boot (close unnecessary services and restart). I went to look for the file in question, but it does not appear to exist (there is no HP directory in Program Files).

  Hello

  This can happen for several reasons, most common duration to a problem with the registry permissions.

  I would suggest trying the following tool, it is a 3rd party utility that analyze and repair registry permissions, and so you can use it at your own risk (I used it several times without any problems):

  http://www.MajorGeeks.com/mg/getMirror/tweaking_com_reset_registry_permissions, 1.html

  Click the Start button and let a few minutes (it may take some time, about 5-10 minutes), the journal stated: "" once it ends.

  Then try to reinstall the HP software and check for the difference.

  If the same continues I suggest contacting HP sopport to continue such troubleshooting.

  You can find the detais contact for your region below:

  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  Hope that helps,

  Shlomi

• Cannot print locally OfficeJet Pro 8610, but I can print via the web service

  Hello

  I just installed a Pro OfficeJet 8610 with downloaded installation. I found my printer on the wireless LAN and it connected. I can't print anything from my Windows 8 HP laptop! I print from Word (or anywhere) and I said filled, but nothing prints. I can even see him spool printing, and it seems he's going through, but nothing prints. I even tried a direct USB connection with the same problem.

  However, I can print from the web using the ePrint (send to the printer), but it's not practical.

  It is a weird problem.

  I had a friend connect using their computer and it worked (wireless) and I can even print from my iPhone locally.

  This indicates that the HP laptop - I deleted the printer, reinstalled the drivers, ran all windows updates, reboted (computer and printer) several times and the same problem persists.

  Please help - very frustrated and ready to return the stupid printer.

  Hello

  Please, try the following steps and let me know if that can help you:

  1. In the Control Panel, select uninstall a program and uninstall the rated HP OfficeJet Pro 8610 base driver software.
  2. Click the R keys on your keyboard and the Windows Logo appears in the Run dialog box.
  3. Spool type and click OK.
  4. Open the Drivers folder, and then select the x 64 folder if you have a 64-bit OS or the w32x86 if you have a 32 bit OS
     Note: visit http://whatsmyos.com/ to find your type of operating system if necessary.
  5. Open the 3 folder, locate the HPBXPSRENDER. DLL file and rename it to HPBXPSRENDER. OLD
  6. Finally, reinstall the software and try to print.

  Shlomi

• OfficeJet Pro 8610: How can I keep my Officejet Pro 8610 fall offline?

  My Officejet Pro 8610 will soon after a print offline job and must be recycled to the wide and turn it back on before it will print again. (says not connected printer) Now, this happens after 16 months of operation. Mac computers and routers are Apple Time Capsule. Everything is wireless. A semi full reset on the 8610. Uninstalled and reinstalled HP software. Restarted routers.  Any suggestions?

  Hi @GLORIATAYLOR,

  Welcome to the HP Forums!

  I understand that your printer always disconnect your wireless network. I want to help.

  You might want to set a static IP address for the printer. This is therefore a document, you can review how to set an IP address: http://support.hp.com/gb-en/product/hp-officejet-pro-8610-e-all-in-one-printer-series/5367603/document/c04082680/

  Let me know if it helps.

  Please click on the thumbs up below to thank me for my efforts! If this post helps you solve the problem that you are experiencing, please click "accept as Solution" so that others who may have the same difficulty can find the answer more effectively. Thank you for participating in Forums of HP!

  Kind regards

• How can I change the language on my Officejet pro 8610?

  Today, I got a new Officejet pro 8610. When I walk I accidentally put in place with Arabic as a language. How can I reset it for English - don't forget that everything on the screen is in Arabic. I know that the theory of what to do. I need to go through the Setup and I can recognize the icon for this but what choices to make in the following screens?

  Advice would be welcome.

  p_m_b wrote:

  Today, I got a new Officejet pro 8610. When I walk I accidentally put in place with Arabic as a language. How can I reset it for English - don't forget that everything on the screen is in Arabic. I know that the theory of what to do. I need to go through the Setup and I can recognize the icon for this but what choices to make in the following screens?

  Advice would be welcome.

  I managed to answer my own question. I installed the software on my computer and then connected it by usb. My computer came next with asking me what language and location, I tried - showing the Lebanon and Arabic as the default value. I chose UK and English, and that's the officejet changed language on its screen.

  Panic at the wire. I even beat the HP support counselor who promised to get the Arab Department to advise me!

• HP OfficeJet Pro 8610: How can I find the address to return a defective printer?

  More than a year ago, we had a HP OfficeJet Pro 8610 replaced due to a defective unit Telec.

  For some reason, we were never able to send the a faulty back to HP, probably because we never received details on places where to send it to...

  We have a case number, but nobody has never detailed how and where send us the defective device to?

  Can someone point me in the right direction?

  Thank you

  HP will usually send a return label prepaid with the replacement unit, so all you have to do is put the old unit in a box and send it back to HP.

  HP usually ask also a number of credit card for security and will charge you for the new unit if you do not send the replacement within 30 days.

  There are also cases where HP will review the old trash of machine and just ask recycle you, but it should have been paperwork indicating that with the replacement.

  I had a few cases where HP has delivered something for me where they want to go back to the old or machine and in almost all cases about three days later, they called to see if I had been there.

  Keep in mind, that I do not work for HP, but I worked with HP hardware for some time now and I think that if you had it for more than a year that she does not need to be returned and can be eliminated.

  If you wish to contact HP, then you look at the support page for your machine and then look for a contact link so you could send them a message and the reference number and ask if you can dispose of the machine.

  If HP wants to come back, they should send you a prepaid return label, they can do it by e-mail.

  If my post is solved your problem and click the accepted as button solution under him.

  In order to thank a Tech for a post click the thumbs up button under the post.

  You can even click on the two keys...

• OfficeJet pro 8610: I can scan letter legal-size on officejet pro 8610

  Is it possible to scan format letter to a legal size on the officejet pro 8610?

  Hello

  The card says:

  Size maximum ● scan from the scanner glass:

  ◦U.S. letter (A): 215,9 x 279.4 mm (8.5 "x 11")

  ◦U.S. legal (HP Officejet Pro 8620 and HP Officejet Pro 8630 only): 215,9 x 355,6 mm (8,5

  inches x 14 inches)

  ◦ISO A4: 210 x 297mm (8.27 x 11.7 in)

  Size maximum ● of the scan from the ADF:

  ◦ADF: 216 x 356 mm (8.5 x 14 inches)

  The original format letter, it will scan format letter through ADF so my suggestion:

  b analyze then, letter size

  (b) printing on legal size. After that

  (c) analyse the legal size.

  Kind regards.

• OfficeJet Pro 8610: No desktop Windows 7 printing and Officejet Pro 8610

  I bought and installed a new 8610 Officejet Pro about a month ago.  My desktop computer is a unit of HP Windows 7.  The printer is wireless.

  Until a few days ago, everything worked fine, but now I can't print anything from my desktop computer.  Printing from my computer MacBook laptop works very well.  Printing from my iphone is fine.  Digitization of the desktop computer is fine.  Webprinting is fine.  The printer icon has a nice green checkmark in the devices folder.

  I ran printing HP and doctor Scan, which claims to solve a problem of port, but does not solve the problem.

  I use windows to troubleshoot the connection, claiming to make the printer available to my homegroup, but it does not solve the problem.

  I tried to change the security settings for the spooler.  Has not solved the problem.

  I can not manually stop and star the spooler via prompt back.  Said system 5, access denied error.

  It's maddening.  I got rid of my old printer (which must be printed from the office) so that I could have a capacity of wireless printing, and now I have the ability wireless, but impossible to print from my desktop.  Aaaaggghhhhhh!

  Hey @steplaw,

  Thanks for getting back to me on this subject. Now I'll have to charge you another Officejet driver on your product. Because the network connection is fine, and scanning is still fine, I do not think that the problem you are experiencing is connectivity or related software. This driver replacement, I'll have to charge you will work exactly the same way as the e-all-in-one printer driver Officejet Pro 8610. Therefore, you won't lose all the features by this fix. Please, try the following steps.

  Step 1: Clear the temporary files:

  1. Click on the Start menu
  2. In the box "search programs and files" located just above to start after you click on it, type %temp% , and then press enter on your keyboard
  3. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  4. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  5. Close the Temp folder when it is empty
  6. Right-click the recycling bin on your desktop and select empty recycling bin

  Please proceed to the next step.

  Step 2: Load driver replacing:

  1. Please click hereto download the Officejet driver
  2. Once the download is complete, you can get a command prompt to run the download. If you see the prompt run, please let it run.
  3. An extraction should now take place. When the extraction is complete, an install window can jump open. Please close windows install everything. You do not want to run a facility.
  4. Then, click on the Start menu. In the box "search programs and files" type folder and press enter on your keyboard
  5. When the Temp folder opens, find the file 7z. Click this folder to open it. It should include files that say OJ860
  6. At the top of this file, you will see a file path bar. It may show something like "computer - disc Local C - users - AppData - Local - Temp - 7z... " Left click on the right side of this path to file on the top bar. The path should now highlight.
  7. Right click on the highlighted file path and select copy
  8. Close the Temp folder
  9. Click on the Start menu
  10. Select the devices and printers
  11. Right click on your HP Officejet 8610
  12. Left click on printer properties
  13. Left click on the Advanced tab
  14. Left-click on new driver
  15. When the new window opens driver hit please 'Next' until you see a list of manufacturers and Printers
  16. Click the "disk" button at the bottom right
  17. When the "install from disk" window opens, we simply right click on the file path bar and 'Paste' in the path to the copied file previously.
  18. Click OK
  19. When prompted choose the HP Officejet 8600 printer and click "Next" until the driver window add farm
  20. Under printer properties , select apply, but don't hit not OK
  21. Select the general tab
  22. Rename your printer in HP Officejet Pro 8610
  23. Click OK

  Now that the other pilot Officejet was responsible, please test print in order to confirm if the printing problem is resolved.

  Please let me know if the steps I have provided resolve your printing problem. Good luck!

• HP Officejet Pro 8610: Impression of watermarks on Officejet Pro 8610

  I have a HP Officejet 4632 who had the means to print a watermark across the settings of the printer on the .pdf documents. Since I've upgraded to an HP Officejet Pro 8610, this option is no longer available. Failed to add a watermark to a PDF document without buying the Adobe Acrobat software improved to $12.99 a month, what I do. I need this watermark for tax .pdf documents created from my tax softward program. Any ideas without printing the watermark on paper before you print the document?

  Hello

  Use another driver that support such as a workaround:

  1. Under devices and printers the 8610 icon right click and select printer properties. on the Ports tab to take note of the active port of the driver and close this dialog box (you need later).
  2. Click on add printer, click on "the printer that I want isn't listed.
  3. Choose a Local Port and press Next.
  4. Select the same port as used by the driver and click Next.
  5. Select HP in the Manufecturer list, select the HP Deskjet 6940 / 6980 and follow the wizard to add the printer.

  On the effects tab, you can add a watermark.

  Kind regards

  Shlomi

• HP Officejet Pro 8610 - tray 2

  I just bought a HP Officejet Pro 8610 with a 2nd A8Z70A pan. The 2nd tray is recognized on the printer but not on the software.

  I use the 2nd tray for legal-size paper.

  I've updated firmware & drivers. Not fixed.

  What should I do, I can select tray 2 printing for MS Excel?

  Hello

  Be sure to enable the second Board on the driver, then it will become available for selection:

  1. Open the contorl Panel and select the devices and printers.
  2. Just lick the 8610 printer and select printer properties.
  3. Open the devices tab.
  4. Set tray 2 installed and confirm the changes.
     Note: you can also set a form to transfer of tray for paper specific to different bins sizes, wil automaticalaly select the tray that is suitable for the specific paper size.

  Kind regards

  Shlomi

• Problems printing to office 2007 - OfficeJet Pro 8610

  I have a new OfficeJet 8610 Pro who don't print from Office 2007 (Word and Excel). Print jobs that are submitted to the printer go into a black hole somewhere and never find yourself in one file printing or to the printer.

  To support cat HP printer driver DeskJet 6980 to allow printing, but I consider that it is a workaround rather than a permanent solution.

  I can print from a web browser form. I can't print a test page with the devices and Sound > devices and printers > HP OfficeJet Pro 8610 (network), but I CAN print a test page for print management > custom filters > all printers > OfficeJet Pro 8610 (network).  FAX and scan to work. I can access the printer through the built-in Web server.

  Suggestions or help?

  My environment: I-7 desktop PC running Windows 7 Pro SP1 with all the current patches. 8610 printer connected via ethernet using the static IP address.

  Printer: driver 13.33.0.2473 software 032.000.090.45518 firmware FDP1CN1416AR

  Fixed a problem. I created a new user (account) Administrator profile and found that I was successfully able to print to the 8610 since all Office 2007 applications.

• OfficeJet Pro 8610 do not print documents to MS Word

  Hello

  I am owner of an all-in-One 8610 Offijet Pro. It was working fine until this day. Suddenly he stopped printing MS Word 2007 documents. It works fine with other applications (Acrobat, Autocad, etc.).

  I've uninstalled and reinstalled the drivers several times, used HP difficulty application, used the application microsoft Fix, I tried printing on Office 2013, but nothing happens.

  Whenever I try to print a .doc I get a page with a code on it and another filled with dark horizontal lines.

  Hey @Fatalouch,

  Welcome to the Forums of HP Support!

  I would like to help you today to resolve printing problems that you are having with MS Word documents when printing to the printer all-in-one HP Officejet Pro 8610. I understand that you already have many of the recommended troubleshooting steps, and I thank you for all the information, including in your message. I'll suggest a few steps additional troubleshooting here. I know that you have already run uninstall it and reinstall your product several times, but please run the step-by-step instructions below:

  Step 1: Uninstall the drivers:

  Because you have not specified what operating system you use on your computer, I'll provide you with the document on how to uninstall properly. Please click on this support document and simply choose the operating system you are using. If you are unsure about what your operating system, refer to: what is my OS?

  Uninstalling the printer software

  Step 2: Delete the Temp folder:

  1. Open your Start menu and in the box "search programs and files", type %temp% , and then press enter.
  2. When the Temp folder opens, select Ctrl + A at the same time on your keyboard
  3. Once everything is highlighted in the Temp folder select "delete" on your keyboard to delete the files in the Temp folder. No files and folders on your computer will be deleted. This only deletes temporary files. If a file is always be used by a program on your keyboard will rise pop to 'jump' the item.
  4. Once the temporary files are deleted to close the window
  5. On your desktop, right click on the recycling bin and select empty recycling bin

  Step 3: Reinstall the drivers:

  Please select the link below to download the appropriate printer drivers:

  E all-in-one HP Officejet Pro 8610 Printer series full feature software and drivers

  Once you download the driver package allow the download to run.

  1. The installer gets to 100% and then launch the installation screen
  2. Do run installation instructions step by step to reinstall your printer
  3. Once the product is reinstalled correctly, proceed to the next step.

  Step 4: Change of driver:

  Now that the correct driver is reinstalled I'm going you have change the pilot of another driver for the Officejet 8600 series which should solve this problem.

  Please select the following link for the driver: HP Officejet Pro Basic print and scan Driver

  1. Allow the driver to download it and run it
  2. Once extraction is complete the installer can launch, please close the window installation
  3. Go to your Start menu and in the "search programs and files" box type % temp % and click enter
  4. Once the Temp folder opens, click the newer 7z folder. It should include OJ8600 or OJ860 files in what it says.
  5. At the top of this file, you will see the path to the file. It may show something like "computer - local disk c-users appdata - local - Temp - 7z...'.
  6. Make a left click on the right side of the path of file at the top bar and everything should highlight in this bar. Then right click on the bar and copy the path of the selected file.
  7. Close the Temp folder
  8. Click on the start menu, then select devices and printers
  9. In the devices folder and printers, click with the right button on your Officejet 8610 and left click on printer properties
  10. Left click on the Advanced tab
  11. Left-click on new driver
  12. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of printers on the right.
  13. Click the "disk" button at the bottom right
  14. When the "Browse" window opens, simply right click in the path of the file bar and select "Paste" to paste the path of the file that we copied earlier. Click OK.
  15. When prompted choose the 8600 Officejet printer and click Next until the pilot add windows close.
  16. Under the printer properties window, select 'Apply' but do not hit OK
  17. Select the general tab
  18. Rename your printer in HP Officejet 8610
  19. Click OK

  Now, try to print from MS Word!

  Please let me know if the other pilot solves your printing problems. Should you still be questions be sure to meet with your operating system so that I can further steps offered. Good luck!

• HP Officejet Pro 8610: HP 8610 - check printing order

  HE CAN NOT FIND 'SWITCHES' TO CHANGE THE PRINTING ORDER.

  Control Panel

  ... Devices and printers

  ... right click on the printer icon

  ......... Printer preferences

  NO option to change the order of printing on any tab

  QuickBooks Pro

  ... File

  ...... Printer installation

  ......... SHAPE: Check/cheque

  ............ Options

  NO option to change the order of printing on any tab

  This option existed.  What has changed?

  Deskjet 6980 driver is compatible with the Officejet Pro 8600 series (including the 8610) and provides the order of the pages, but also of the other missing features of the Officejet Pro driver 8610 including:

  • Order of pages
  • Resizing options, including the page scaling in percent or adjust.
  • County of copy (with Assembly option)
  • Image mirror (for printing T-Shirt transfer or stickers)
  • Watermarks
  • Tip of color (the color, Saturation and brightness, the individual sliders for CMYK tone)
  • Overspray
  • Drying time

  The Deskjet 6980 driver can be installed as follows (the instructions are for Windows 7, other versions would be similar): file devices and printers, click with the right button on the Officejet 8600, select Advanced, new driver, Next, properties of the printer, Windows Update, wait a while for the page to refresh, and then select the driver HP Deskjet 6980 (HP), OK.  It may be desirable to change the name back to Officejet Pro 8610: right click on the printer, the printer, the general properties, type the name of the desired printer, apply.  While, it may be necessary to activate the duplexer: click the device settings tab, set the duplex unit installed, apply, OK.

  Install another printer driver will have no effect on scanning applications.