OfficeJet Pro 8610 cannot connect wireless

Similar Questions

• OfficeJet Pro 8610: Cannot receive faxes

  I am able to send faxes but not receive them. I turned off in error correction, changed the fax speed to slow and auto answer enabled. None of this has worked.

  I think the problem might be the way that the printer and fax are connected. I have a cable modem and the telephone line goes directly from the modem jack. My phone service is through Comcast cable, then nothing is plugged directly into the wall jack to the phone.

  I have a phone on the same phone number, which is plugged into the upper Jack on the printer. The (phone) cord frrom the modem cable to the printer is plugged directly underneath.

  Hello @foxtail09,

  Welcome to the forums of HP.

  I understand that you Officejet Pro 8610 is unresponsive to faxes.

  I would like to help.

  Everything seems correct.

  Your phone line has a service of voice mail on this subject?

  Voicemail could be intercepted the fax before that the printer gets it.

  Run a test fax report to determine the status of fax on the printer and whether or not it is properly configured to send and receive faxes.

• Windows Vista 7 and HP Officejet Pro 8500 A910 connected wireless but does not properly

  I just moved in with roommate and wireless to connect to Windows Vista 7 with HP Officejet Pro 8500 A910... when I select print test page or a document to print, the printer and the computer are connected and respond, but instead of the test page or document the printer starts printing of dozens of pages of AI computer jargin: % BeginProlog %. : file Pscript_WinNT_ErrorHandler 5.0 0/currentpacking where{pop/oldpack...etc etc... This jargin continues for more than several pages. Anyone know what is the problem and how to fix?   Thank you, cropcircleguy

  Hello

  Please visit the link below to fix the problem.

  http://whp-Java.extweb.HP.com/ewfrf/wc/document?DocName=c01954177&LC=en&cc=us&DLC=en

• HP Officejet Pro 8610: hp Officejet Pro 8610 cannot send faxes "Fax line State Fail"

  Dear support,

  I would like to send and receive faxes from hp Office jet Pro 8610:

  -the phone system is on PABX

  -J' have installation eja prefix dial number is "9".

  -Fax, run the Test, he failed "Test status of line Fax".

  -J' removed the prefix number, still aren't.

  -Here are the pictures:

  

  -Here is the arpeggio

  

  I thnk there is no problem with the cord, it has passed the test.

  -When I dialed the number of fax to the recipient, the message 'no response '.

  -J' plugged the 2 - Ext on the phone port, it can be used to call (using the 9 prefix) and receive a call.

  Help, please

  It was caused by the digital telephone network. Fax it extreme requires analog network.

  solved by me.

  Thank you =)

• OfficeJet Pro 8610: Cannot remove my printer

  Hi all

  I tried to remove my printer (it did not work, so I tried to reinstall).

  I went into the control panel of configuration/printers, then right-click on my printer and press 'delete device '. The icon became gray and it has been like this for 3 days now. You can see on the bottom, it says ' status: removing device "."  I can't reinstall (does not recognize the printer).

  How can I get rid of this?

  I uninstalled all the HP software and delete a bunch of registry entries on the 8610. It's still there...

  Thanks for your help!

  F.

  

  Welcome to the HP community @Felix_B,

  I read your post about the troubles you are experiencing remove the printer from your Windows 10 system, and I hope that I can help you with questions. I think it could be stuck print jobs in the print queue, so recommend some things to try to get over there.

  Please start by trying the following steps:

  Step 1: Check print spooler:

  source

  1. Open your screen to Start by clicking the Windows button on the lower left side of your computer screen or by selecting the Windows key bottom left of your keyboard, to the right of the Ctrl key
  2. In the start screen, type run
  3. Click Run to launch the run dialogue box
  4. In the run box, type services.msc and click OK
  5. When the Services window opens scroll down until you see the print spooler
  6. Click Print Spooler once just to highlight
  7. If you Start in the upper left corner that indicates that your print spooler is actually stopped (not good). But we will leave that for now.
  8. If you stop or restart in the upper left corner, this indicates that your print spooler is actually started. Please click on stop to stop the service momentarily.
  9. Reduce this window which will allow us to come back here

  Step 2: Check the spooler folder:

  1. Reopen your splash screen
  2. Computertype. Click on the computer (or on This PC) when it fills so
  3. In the computer window, select your Drive C
  4. Click on Windows
  5. Click on System32
  6. Click on the reel
  7. Click PRINTERS. You can get permissions to a warning, just continue beyond that.
  8. PRINTERS of the folder must be empty. If there is no file here, they are corrupt print jobs. Right click on anything in that folder and 'delete' files.
  9. Close the PRINTERS folder

  Step 3: Start Spooler and audit dependencies:

  1 open the Services window we previously minimized

  2. click on print spooler to highlight

  3. click on Start in the upper left corner

  4. If you get an error message please take note of this

  5. If the print spooler starts successfully you will see "stop and restart" as your options at the top left

  6. then, double left click on print spooler. A print spooler properties window is now open. Click the connection tab at the top. Can you please make sure that it is set to Local System account and make sure that the check box is selected to "Allow the Service to interact with desktop".

  7. then click on the tab "dependencies". Please check which dependencies are listed. I need to know this if the problem persists when you have completed the steps I provide in this post.

  

  8. click on apply and OK for any changes that you have made the log tab. Close the Services window.

  Now try to access devices and printers and try to remove the printer.

  I hope this helps, and if you have problems, please let me know and I'll do my best to help you. If these steps helped to solve the problem, click Accept as button Solution at the end of my post here please.

  Will testify of our help in the forums by clicking on the thumbs up this message below!

• LaserJet pro 100 cannot connect wireless

  Hello

  I can't connect my HP laserjet m175nw mfp 100 color printer for the wireless. It is to connect to the router and it installed on the computer with the Usb cable, but not with the wireless connection.

  How can I fix?

  Before it used to work perfect, I was able to print even my phone now unless I connect to my computer to the printer with cable it won't work because I can not install the printer works with the wireless connection.

  Help, please

  Solved! Restart the rounter first and after unplug & connect the printer

• HP Officejet Pro 8610: Cannot print from the HP ePrint app on the Internet

  Hello

  I try to print using the HP eprint on my Android mobile application. I am able to print using the WiFi on my phone but when on the go, the app will not find the printer. The eprint service works correctly since I can print when sending an email to my address of email eprint even when I travel but the application won't work when the printer of the Internet access. The printer is connected to a cable modem, wireless. Is there a way to print through the Internet using the HP ePrint app?

  Thanks in advance

  Well after I asked a few friends with iPhones and Android devices to print over the Internet using the application, I noticed that everyone could.

  So, initially, I reset the printer to the factory setting and reconfigured it. It has resolved all the issues I've had both with built in the application to manage as well as my phone. Now I can normally use the HP ePrint app on the internet and printing.

  As a side note, I downloaded an update of the firmware to the printer and most probably caused problems, but, as says the resolved all factory reset.

  See you soon

• OfficeJet pro 8600 more connects wireless, but does not connect to Internet

  I use Windows 7.  The free thread is ideal for printing, but I do not understand why the web

  does not connect.

  Hi susea;

  Hope you are doing well and I'm sorry that you are having problems.

  Jean-Marie this tool;  http://support.HP.com/us-en/document/c02037530

  If that didn't help then share what router you're using, please indicate brand and model? I'll offer to make sure that your router is updated with the most recent firmware, also I personally always use Google's DNS servers. Some servers DNS provided by your ISP (Internet service Provider)

  You can change this setting by going to do the following:

  Press the Win key on your keyboard.

  1. Type Ncpa.cpl (this will take you to the network connections)
  2. Select your wireless connection
  3. You will see a screen on the botton, you will see a button called properties, near the left button
  4. On the Properties menu go to IpV4 (if you don't see scroll down) double-click to open
  5. In this screen, you will see (get IP address automatically) slot that you wil see the Obtain DNS server address automatically select this option
  6. Type 8.8.8.8 and 8.8.4.4 airfield

  I will also choose a static IP address, and this can be done here as well.

• HP officejet Pro 8600 cannot connect to the scanner

  HP Office jetPro 8600 NG11a, Windows 7 OS, connected to the network via an ethernet connection

  I've only had the printer for a few months. Initially, had problems with the network connection that has been resolved by manually inserting the IP address outside the DHCP range.

  I now keep getting a scanner mesagesaying is not available. I try and turn it back on, but it does not work

  I have run the analysis doctor and followed the instructions but it is unable to solve the problem.

  I uninstalled and reinstalled drivers and who does not.

  Here is mention of the IP address, but as I had all the problems before I am reluctant to interfere with the IP that the printer itself is OK.

  Nothing has been changed on my system, I have not actually used the scanner to date but notice all of a sudden the error message on my toolbar and then found that the scanner will not work.

  I would be grateful for any help.

  Much thanks 2DX

  2DX

  Thanks for responding.

  I worked my way through all the suggestions and nothing worked.

  For the moment everything is OK, I've installed a new driver of network and turn on the printer before starting the computer well.

  I cross my fingers, but it is very worrying that I had all these problems of network with a new printer.

  Cordially 2DX

• OfficeJet Pro 8610: Cannot scan from the document feeder

  I'm unable to scan a document using the ADF.  This has never been a problem until I recently updated my OS from Windows 7 to WIndows 10.  Nothing I found online seems to solve my particular problem.  My printer is connected to my Lenovo ThinkPad W520 computer by USB, this is what I've learned so far:

  I can print without problem.

  I can copy a document from the Board without any problems.

  I am able to copy a document using the charger, so the charger seems to be working.

  I am able to scan a document from the tray, then the scan function also seems to work.

  I checked the updates and the printer indicates that the firmware and software are up-to-date.

  What can I do to once again allow me to scan a document from the document feeder?  Your help would be much appreciated.

  Yes, under "Source", I got "Use Document Feeder so burdened" and I got the beep signaling that the document is loaded in the feeder.  So, it wasn't the problem, but I do it thanks for trying to help out.

  Fortunately, I finally found a solution, although it took a job.  I have reset the printer to its defaults, uninstalled the printer (and its drivers) from my computer, downloaded the latest HP drivers (even if the printer had stated that he was "aware" before all this effort) and reinstalled the printer from scratch.  A lot of work, but the printer works now as it did before my upgrade to Windows 10.

  While I'm not a "techie" and do not really understand why things work the way they do, I hope that my efforts may provide ideas for others who may have similar problems after upgrading to Windows 10.

• HP Officejet Pro 8610: cannot remove a printer

  I have three 3 printers as devices, two of them are old I have more.

  thids would probably not be a problem hiowever sometimes the default printer to one of the printers nonexsisting.  It does not have enough happpen to me not forget to see what printer I print for.  My question is how can I delete the printers not renovate.  There is a + and a sign-, but on page currency but the sign less noit allow me to delete.

  by clicking the sign less does not allow me to delete a printer.

  Thank you

  Dan

  Hi Dan,.

  Uisng the sign less in the tab printer and scanner under preferences is generally how I would like to delete a printer. Make sure you highlight the printer you want to delete before you click the sign less.

  

• OfficeJet Pro 8610: Cannot print from automatic feeding

  I have loaded the paper at the top of the page auto feed tray to print but the printer has not used this document.  He used the paper in the lower tray.  The printer use the ADF top of the page for printing?

  The ADF is used for input only. That is to say. Scan or copy

• OfficeJet Pro 8610: Install the HP software

  Hello!

  I have a HP Officejet Pro 8600 and a HP Officejet Pro 8610; When connected to my wireless router.

  I have a new laptop Lenovo with 10 windows and I want to know if I need to install two (8600 and 8610) Officejet software under Windows (to print and scan) or if the installation of the will (most recent) software only Officejet 8610 let me print and scan on both devices (8600 and 8610)? I also use the "scan-to-network-folder" on both devices.

  Thank you.

  Hello

  You need to install the software and drivers for both and you can select the default (primary) and the other as secondary.

  Kind regards.

• OfficeJet Pro 8610: Mac and printer do not connect

  Hello

  I installed my printer operated a couple of months and it as a printer wireless to my MacBook. Everything went very well.

  Yesterday I tried to print a document, but my Mac was telling me that the printer was not connected, even if the two were connected to the same wifi. I turned off both devices, reconnected the printer for wifi on the way home the password, but nothing has worked. I decided to 'remove' the printer from my Mac in order to reinstall it again. The software is installed, but I'm stuck in one step:

  The printer is not and so I cannot connect my printer with my Mac, instructions say that you could also connect thorugh the printer using the Wifi the Printer Wizard. I plugged the printer several times to my wifi at home but I am not able to connect it to my computer, it does not find it.

  I am really grateful for any advice!

  Thanks in advance.

  Best regards

  Julia

  Welcome to the HP community @JETaubenberger ,

  I read about the problems that you encounter when you try to connect your Officejet 8610 to your Mac via the wireless network. I have a few ideas in mind that should help connect you again!

  • Try power cycling network devices:

  Turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).
  Plug the router back in and wait another minute, turn on the printer and the computer and attempt to print something.

  • If the connection still does not, try the following steps in the following order:
  1. Reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Install the complete driver here: HP Officejet Pro 8610 e-all-in-one printer
  5. In addition, to download this driver: HP v3.0 for OS X printer drivers

  You must be connected at this time, please let me know the result!

• HP Officejet Pro 8625: My Pro suddenly cannot connect to my wifi Officejet 8625

  In the middle of the night, my wireless connection is released. I've uninstalled and reinstalled the HP program on my computer, but unless it is connected to the router - then I can't go on without her.

  It finds the router, but when I use the WPS or enter the password - it still does not.

  Hi @Pro8625,

  Welcome to the Forums of HP Support!

  I see that you are unable to print to your printer HP Officejet Pro 8625 wireless. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that the wireless is out in the middle of the night and since that time you could not reconnect the printer.

  If you encountered problems with the wireless did you click on the "Reset" button on the router? This restores the factory settings, that would have removed the password wireless. If so, please reconfigure the router settings before reconnecting the printer to the wireless network.

  To help determine the cause of wireless questions use this guide HP Officejet Pro 8610, 8620, 8630, 8640 and 8660 e - all-in - One Printer Series - printer does not maintain the wireless connection.

  Please avoid using the router WPS function to reconfigure the printer on the wireless network, use instead the wireless configuration wizard. Refer to this guide: connect the printer to the wireless.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!