OfficeJet pro 8625: display is not lit but the printer is powered

Similar Questions

• HP Officejet Pro 8625: How can I set up the printer to print only in black

  What is value?

  Hi GloGlo66,

  Here is a document that describes how to print in black under windows.  If you have a MAC let me know and I'll attach this document.

  I don't know what you mean by what is value?
  Jean

• OfficeJet Pro 6830: you need all 4 cartridges the printer print?

  I have an Officejet Pro 6830, and I need to replace the cartridges. I accidentally threw away all four, but I went to the store to get a black and that's all. But when I try to print something, it says: cartridge problem and it will not let me print.

  Yes, all 4 must be installed and running.

• HP Officejet Pro 8600 Plus does not connect through the Device Manager but will connect bij Win7.

  I have a HP Officejet Pro 8600 Plus that works very well with some computers connected via ethernet.

  On a new computer with Windows 7 Ultimate edition, HP Device Manager can't find the printer, even when I give IP address.

  When I try to add a new printer network in Windows (add printer) windows detects the printer less than a second.

  I need the hp Device Manager configuration so I can use all the options off the officejet.

  Problem solved.

  The printer has a fixed IP address and the customer got his IP by DHCP. By dhcp, dns suffix has been changed so the printer dns suffix and the client does not mach.

  Now the printer receives its IP address by the dhcp server. The dhcp server always gives the same address to the printer.

• HP OfficeJet Pro 8610: 8610 does not connect to the password protected network (but connects to the unprotected network)

  I had a HP 8600 that connected to my WiFi at home.  It broke and I replaced it with a HP 8610.  When I try to connect the new printer to my WiFi at home, it is not identifying the printer in the search process.  I have searched the forums and tried to correct the problem and nothing works.

  HOWEVER, I've set up a WiFi comments without password protection and when I am connected to this network, the HP software recognizes the 8610 and I can install it.

  I hope that the foregoing will provide enough information to identify the source of the problem and a solution (easy) (?).

  Thanks in advance for your help.

  -JW

  Hi @JDWUser,

  I'd love to help you with your 8610 replacement printer. I understand that you had the 8600 on your network, but the 8610 will configure not to password protected network. I recommend you to go through this guide How to find the WEP or WPA key or the password of your wireless network, just to check your wireless password.

  Is your password contains special characters that maybe the printer does not? Are adjust you upper and lower case? I know that you explained that your password has not changed and that the printer has been configured successfully on the network before, I'm just trying to isolate a potential cause.

  Restore the default network on the printer then rerun the wireless Assistant might help.

  What is your type of encryption, and who is your supplier of router?  I saw a problem recently with WPA2 secret codes, but this issue seems to be from some routers and firmware updates.

  Please do not forget to keep me informed of the outcome of your efforts in order to contact you, and don't forget to post back with the asnwer the questions I asked. Thanks, I look forward to hear from you.

• OfficeJet Pro 8500 a: ADF not recognized in the scanning window

  I had to reinstall my 8500 and the ADF show up as an option in the HP scan window. The charger works in copy mode. I reinstalled using the original disk shipped with the printer and have also tried to download the software and latest drivers.

  Scanner works fine using the glass, but I can't use the ADF. I uninstalled the printer and reinstalled several times.

  Any ideas?

  Hello
  
  Thank you for using the HP Forums.

  You can try this alternative software:

  HP extended Scan
  
  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi
  
  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

  Make sure that when you scan, the 'Source' is selected as 'Use if loaded document feeder' using the ADF.
  
  Let us know if it works.

• HP OfficeJet Pro 8600 N911a, no PC Interface to the printer

  Win 7 Home Premium, 32-bit and 64-bit PCs, wireless connection to the printer OfficeJet Pro 8600 N911a.

  When clicking on the icon of the desktop printer, or to access the HP program in the start menu, MS Notepad opens the interface instead of the interface coding. It's a constant problem since the installation of the software in November 2012. The software has been installed on all three 3 PCs with the disc that came with the printer. All three 3 PCs suffer the same problem of no interface, only Noptpad with the code.

  I uninstalled the drivers and firmware (using Revo) completely and reinstalled from the HP Support download site. The problem remains.

  The interface of Scan function works perfectly in the start menu.

  Other than that, the printer works fine when access to it to print from the sites, as well as the printer works perfectly with all functions when using the control panel touchscreen printer.

  Any suggestions or help appreciated.

  Bob

  Hi Bobhist,

  I understand that you have a 8600 Officejet which is not able to open the wizard in the printer on 3 different computers. I'm sorry to hear what is happening, but I'd be happy to help you!

  I would recommend you have a look through this HP Printer Wizard opens with an error in Script or in Notepad and you should then be able to use everything as planned.

  Hope this helps, have a nice week end

• HP Officejet Pro 8600 + "there is a problem with the printer or the ink system... »

  I have a HP Officejet Pro 8600 + which is coming up with an error message. This just happened out of the Blue yesterday. The printer is a little older than a year.

  It is said:

  "There is a problem with the printer or ink system. Printhead not missing not detected incorectly installed or incompatible.

  I've deleted and reinstalled ink cartridges, head, unplugged, cleaned up, etc etc.

  HP Officejet Pro 8600 +.

  Product number CM750A
  Sequence number {content removed}
  Not under warranty

  Please notify.

  I'm sorry that you are experiencing this issue. Here is a link that can help you with the ink system.
  http://goo.GL/BXDFf
  
  It seems to be a bad printhead, or it needs manually cleaned with water and lint. If these steps do not resolve the problem, contact HP (1800-474-6836) support.

• HP Officejet Pro 8715?: on my menu of the printer

  I have a white? on my menu of the printer on the left side.

  I downloaded the latest update for windows 10 that my mac is partioned via bootcamp and as she arrived a message came saying my printer needs attention and the? brand appeared.

  If I press on the? mark, need me just to a help screen.

  How can I find out what causing the? mark so that I can try to fix it or it should be there?

  The printer prints well and does everything that I ask him too so I am really confused as to why this symbol/icon lights up on my screen printer on the left menu under the Home icon.

  The? Mark disappears when the printer starts on the eve.

  Any ideas anyone?

  Hi @Crystal18,

  Welcome to the HP Forums!

  I understand that you found a question mark on your printer HP Officejet Pro 8715. I'm happy to help you!

  According to page 7 of the guide of the userof this printer, this behavior seems to be a normal operation of the printer. The question mark is supposed to be there so that you can get the Help menu whenever you may need.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  Hope that answers your question and have a nice day!

• HP Photosmart B9180: paper Photosmart Pro B9180 profiles do not appear in the print dialog box

  I use my Photosmart Pro B9180 with Apple OS X Yosemite 10.10.3

  The printer prints fine, but I recently lost all my paper profiles in the print dialog box.

  Do you know how can I reconnect?

  Please help because I want to continue to use this printer very well!

  I solved the problem is Apple Support & Download HP Driver 3.1 updated.

  Then using the HP utility to reload the printer profiles.

• HP Officejet Pro 8000 Wireless does not Hotmail with HP print e print app

  I am able to add gmail as an email to print wireless but when I try to add my hotmail accountI get an errorHostname of audit is filled as pop3.live.com and port is 995 he refuses checked withssl. and without her it just loops and loops on and checking account. Why used hotmail working?

  Thank you! I have to set the wireless device. Right? Also defined as hotmail acct?
  Thank you

• I'm trying to connect my new ipad to my officejet pro 8500 has more. not recognized by the ipad.

  message from the iPad: no AirPrint printer found.

  RFE, make sure that bluetooth is off when you try to use airprint. Bluetooth has been called to interfere with AirPrint. Then, download the latest updates from the HP product:

   

• HP Officejet Pro 8600 all-in-One - footer of the printed Page is cut

  When I print from a Web page, the footer is cut off.   How can I get this back to the way it was?

  I got the impression during almost 6 mos.  The problem is everything that happens.

  The footer of break was the result of opt for printing "without borders". Change to 'print with border' in printing preferences that he fixed.

• Windows 7 do not send documents to Hp Officejet Pro 8625

  Someone had a problem with Windows 7 release do not with the HP Officejet Pro 8625 all in one.  I can print wireless from my Mac Book Pro, but not from my Acer laptop with Windows 7.  When I send a document to print from my Windows 7, I would like to scroll over the icon in the task bar printer, he would say

  "the '0' documents pending administrator" and would not print then the icon disappears.  Help!

  Although the term "recovery disc" is used for various different things, if you did in fact a set of recovery disks (i.e. more), they are used to restore your computer to the State in which it was when you made them.  See, for example, https://neosmart.net/wiki/acer-recovery-disk/#Create_the_recovery_disk_in_Windows_7 that you probably don't want to do except that really a last resort.

  If you have actually done a Windows 7 "repair disk" (which is a single disk), which in itself may not reset the administrator password, but read on.

  What is the password for the built-in Administrator account is, Microsoft (that hosts these forums) has a policy that does not allow anyone to give advice on these forums on move the lost passwords.

  See http://answers.microsoft.com/en-us/windows/forum/windows_7-security/keeping-passwords-secure-microsoft-policy-on/39f56ef0-5d68-41ad-9daa-6e6019c25d37

  About all I can tell you is that it is possible to reset the administrator password.  Google is your friend.

• HP Officejet Pro 6830: HP Officejet Pro 6830 @hpeprint address not printing

  I just added my new HP Officejet Pro 6830 to my home network.  The printer is set up for my network with a Wi - Fi connection.  All updated software has been installed.  My operating system is Windows 10 (64-bit).

  When directly connected to my network, printing and scanning to my laptop, android or iPad works very well.

  However, when I'm away from my home network, I am remotely sends print jobs to my address [email protected] which is related to this printer with no result.  No error, no engravings, nothing.  I tried emailing my android phone, my iPad, even your laptop via Web site from my e-mail.  Nothing.

  Because the printer works well when I'm inside my network, is there something I have to during installation?  Do I need to make changes in my configurations?

  Any help is greatly appreciated.

  Hey @CTFaninNJ,

  I see that you encounter some problems with the help of ePrint to print from your mobile devices on your Officejet 6830 e-all-in-one printer. I can help you with that.

  Here's what we will do:

  1. Turn the printer off.
  2. While the printer is off, remove the power cord at the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.
  4. On the printer, click web services icon in the lower left corner of the display screen.
  5. Compare the address of the ePrint printer to the ePrint address as it appears on the app. If it is different, you must change the address ePrint in the application on the device.
  6. Try to send a document ePrint by sending an email.

  Please let me know if this allows you to ePrint or if you have other questions. If not, have a great weekend!

  If it solves your problem, please help other users find this thread by clicking on accept Solution below my post.

  If you appreciate my help, please inform other users by clicking on the icon below my post thumbs up.