OfficeJet Pro 8630: impossible to scan

Similar Questions

• OfficeJet Pro 8630: Officejet Pro 8630 don't Scan to Email after move to new office

  We have recently moved offices and now we can not Scan to e-mail at work (he has worked great previously).

  We are on a wireless network at the office and I can print fine, but no scan to E-mail.

  I tried the settings via the web interface, I rebooted the router and the printer, I deleted all the accounts on the web interface and created a new, but it won't always work.

  Help?

  Hey @KBoyett,

  Welcome to the Forum from HP Support.  I understand that you are unable to reconnect the scanning to e-mail, using your HP Officejet Pro 8630 e-all-in-one printer.  I would like to help.  I have a few steps, you can try that may fix this problem.

  It is optimal that you have a wireless connection.  I do not recommend restoring the default settings of your printer to make sure that all old settings scan to e-mail are deleted from the printer.  Here's how:

  • From the front of your printer, press Setup
  • Touch Tools
  • Press restore defaults

  This will clear your wireless network, Web services, and other custom printer settings.

  Then, follow these steps:

  • Connect to your wireless network (run Setup under wireless settings wireless Assistant)
  • Tap the copy icon on the lower left below to enable Web services
  • If your webservices are enabled you can now configure your scan to e-mail

  There are two ways to Setup scan to e-mail:

  Method: use the scan to e-mail Wizard to set up scan to email

  Follow these steps to use scanning to e-mail Wizard in the HP software to set up the Email scanning function.

• OfficeJet Pro 8625-impossible to scan documents to PDF format with windows 10

  I have an Officejet Pro 8625 printer.  I can't scan documents to pdf format.  There is no option for pdf and documents scan photos not documents.  After you have installed Windows 10, I got a message to insert the cd of printer provided with the printer.  I have done, but received no other directions.

  Hi @dj53,

  We have the option to save the file scanned in PDF format if we use the HP printer Assistant application (this is part of the HP printer software)

  Please refer to the document URL support

• HP Officejet Pro L7788: impossible to scan/print on my officejet pro l7788 glass

  I can't print or scan with my all in one HP Officejet Pro L7788

  I try to use the glass, and he doesn't even move. It is only by using the top drive. I don't know why. I have no paper, only on the glass. And it does not work for either. I don't know what to do. Its really pissing me off.

  It is connected by USB.

  Best work properly either. It was when first, you have the printer not for long.

  Print and scan from different programs?

  Yes, I have uninstalled and reinstalled the program

  I have Norton

  Disable my antivirus? I just got it recently. So I don't think that's the problem. but who knows

  Earlier, I ran the Dominican Republic and my test print came out bad, after evaluating it well enough get the heads cleaned and aligned. I did the same thing * beep * several times. Its getting old! In any case, I did two test and they are not 100%

  I not did nothing to my whole upward. When I first came to this printer I actally printed and scanned picture perfect. Now, it does no good.

  I have the printer connected to the surge.

  Updates for my windows... Perhaps. It updates automatically things

  the usb cable seems to be well. I don't think that's the problem

  I also tried scanning a page with written things on and when it printed the page came out all messed up children. Not a single thing written on the original was released.

• HP officejet pro 8620: impossible to scan a full A4 page on my HP Pro-8620

  I have the same kind of problem:
  -windows 7 64 bit

  -USB connected printer

  Using the ADF or the glass gives the same result: 1 or 2 cm from the bottom of the page is missing (signature...)
  When I put the document he on the glass, it does not exceed the A4/demarcation framework
  I have not found something to calibrate
  Thank you

  Click on the thumb BRAVO upwards on the left to say 'thank you '.
  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Hello

  Normally you can change the scanning area. Please edit in the next menu when using the software of dcan for your count:

  

  Kind regards.

• HP OfficeJet 8630: Duplex scan on HP OfficeJet Pro 8630

  How to set up my HP OfficeJet Pro 8630 to automatically scan both sides of the document letter size?  The "answers" published do NOT address my concern or are on different printers.  Please note: HP OfficeJet PRO 8630, no other printer info please...

  Hello

  I'm glad to hear that your problem is solved and everything works fine now.

  About scan 2 sides of the Control Panel, for example if you select Save as PDF, there is one "original side 1 or 2 sides original option" as shown:

  

  

  Good day!

• HP Officejet Pro 8630: Set up to scan

  Im trying to set up the feature on printer for analysis.

  I have an IPad & IPhone and can't understand how I can activate the analysis feature.

  I don't have a desktop or laptop computer.

  appreciate any guidance

  Thank you

  Hi @Fangers1,

  Thanks for joining the Forums of HP Support with your scanning application.

  I understand that you want to scan from your IOS from Apple to a HP Officejet Pro 8630 devices e-all-in-one printer. I would like to help with that.

  Scanning software HP is usually provided with the software that you install normally on a desktop computer or laptop, if you had one that is.

  HP AiO Printer Remote App is available on the App Store on the iPhone and iPad. The HP all-in - One Remote Printer is a free mobile application that allows you to print and scan wireless using the supported printers compatible HP web that is located on the same local network as your mobile device wireless.

  Here is a support document which can serve as a reference when you you install using the application - Mobile printing and scanning with HP AiO Printer Remote App.

  Please let me know if that solves the problem, or if you need assistance.

• OfficeJet Pro 8630: Cannot define the quality of scan

  I can't find where to put the "quality" of the scans.  I checked the Panel for full control of the camera itself but also access it through a web browser.  I CAN find where to put the quality of the copies, but I don't want to copy the darker things right if they are going to scan correctly.

  Hello.

  Open the software HP Officejet Pro 8630 from your desktop or in the start menu > programs > HP > printer folder.

  Click on scan a Document or Photo and make sure that the show preview option is checked, then click on Scan.

  You will see the options available within the dialogue area scanning tht of brightness and contrast.

  Kind regards

  Shlomi

• OfficeJet pro 8630 + is not centered copy - printing and scanning ok

  Older than two months Officejet Pro 8630 (> 400 pages) - copies of plate or charger are shifted to 3/8 of an inch on a side. Printing from computers or scanning is centered.

  FDP1CN1416AR firmware version

  Using tray 2 by default. Tray 1 is used for printing the envelopes.

  Thank you

  I found that turning on/stop margin shift and turning on the margins by default button a few times eventually set the output to the centered normal copy.

  If the settings are now to original (shift off and default on) the printer now copies centered. Must have been a burp of firmware. If that happens again once I try a hard reset to clean.

  Thanks anyway.

• HP Officejet Pro 8630: Test Print "error - printing".

  Hello

  I have problems printing in the main printer in my office, the HP Officejet Pro 8630. Some work colleagues print to this printer without problem, and others have gave up on it as well. I have no printing problem with HP Officejet Pro 8600 to an office close to home.

  I have finally connected to this printer manually, using its IP address, because it does not appear in the search "add a printer". When I try to do a test print, in the print queue of the printer window, it shows its status as 'Impression' for a brief moment before changing to "error - printing".

  Honestly I don't know what else to do without disturbing the few people who are successfully using this printer. I hate my work colleague whenever I need to use their printer bug.

  Hi @klewald,

  I want to help you with printing problems you encounter. I understand that you can not print, but your colleagues can. I am convinced that I will be able to help you find a solution, and I ask only that pay you it forward. When address us the issue, I would you kindly mark the appropriate post as accept as Solution so that others have the same or similar problem can find what worked for you.

  In my opinion, the best approach is to start to run printing HP and doctor Scan because if it does not solve the problem, he could at least help to identify the root cause and point us in the right direction.

  Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

   

• HP Officejet Pro 8630: HP Officejet Pro 8630 printing problem

  Hello

  I have a printer HP OfficeJet Pro 8630 with two different computers connected on it. I have no problem printing from the computer that I use every day, but when I try to print from the other office, nothing happens. The second recognizes the printer and says it is connected, but it does not recognize the printer. In the meantime, I can turn around and print something on the computer to work immediately after I try to print on the other. If anyone has any suggestions, I would be very happy! Thank you.

  Hi @AdminGuy,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you have a HP Officejet Pro 8630 e-all-in-one printer is connected to two computers via a wireless network, the main one has no problem printing, but the printer is not responding to print jobs sent from the second PC. I would like to help with that.

  Is the PC that does not work with the printer to Apple or Windows computer, and what operating system is running?

  If it's a Windows PC, try to download and run the HP print and Scan Doctor. This tool can diagnose and solve many problems of printing software and printer.

  Please get back to me if you want.

  If it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

• OfficeJet pro 8610: I can scan letter legal-size on officejet pro 8610

  Is it possible to scan format letter to a legal size on the officejet pro 8610?

  Hello

  The card says:

  Size maximum ● scan from the scanner glass:

  ◦U.S. letter (A): 215,9 x 279.4 mm (8.5 "x 11")

  ◦U.S. legal (HP Officejet Pro 8620 and HP Officejet Pro 8630 only): 215,9 x 355,6 mm (8,5

  inches x 14 inches)

  ◦ISO A4: 210 x 297mm (8.27 x 11.7 in)

  Size maximum ● of the scan from the ADF:

  ◦ADF: 216 x 356 mm (8.5 x 14 inches)

  The original format letter, it will scan format letter through ADF so my suggestion:

  b analyze then, letter size

  (b) printing on legal size. After that

  (c) analyse the legal size.

  Kind regards.

• HP Officejet Pro 8630: HP Officejet Pro not for me, but for my colleagues at print job printing

  My office just got an Officejet Pro 8630 and I was installed on our laptops. I installed the drivers on four computers, and it worked fine for three of them (except mine). Our office makes wireless printing and the printer is connected to the network. My computer is connected to the network as well. I did everything the same (to my knowledge) for download, so I am very confused. I was able to scan from the printer to my computer in PDF form. I restarted my computer and also uninstalled/reinstalled everything, but to no avail. When I try to print, it goes into the queue of print documents, it waits a few seconds and then goes away as if she had printed out correctly. Our old printer still works for me (also wireless, but an Epson) but of course we will be getting rid of this soon. Am I missing something?

  Hi @HMoyer,

  I see that you have problems printing of only the computer, but you can scan from the printer to the computer. I will definitely do my best to help you.

  Download and run the print and Scan Doctor, he will diagnose the problem and could solve it automatically.

  If the problem persists, try the procedure described in this document to see if it will be useful. Wireless printer print a partial Page or fails to print all Pages in Windows 8 The Microsoft KB3000461 fix should help with this question.

  What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

  If you appreciate my efforts, please click on the "Thumbs up" button below.

  If there is anything else I can help you, let me know. Thank you.

• OfficeJet Pro 8630: Officejet Pro 8630

  Has anyone linked their HP Officejet Pro 8630 to a laptop to PC windows 10 via Blue Tooth. The vendor home Harvey said it would be, the live chat online said it will but directions have not accomplished. Any help would be appreciated

  After a few more hours (spred a few days!) I finally managed to get the wi - fi print job!

  Thank you again for your great advice - you really should write an Idiots Guide to the connection 8630's.

  Your time, expertise and willingness to share your knowledge are really appreciated

  My sincere greetings and thanks

  Colin

• HP Officejet Pro 8630: HP Officejet Pro 8630 Setup loading paper

  I have a new HP Officejet Pro 8630. Through the installation process, it is stuck at the loading paper. I loaded the paper in the upper and lower trays. I checked the trays and cartridges are seated well. Clicking next translates into a printer Calibration cycle - then returns to the loading paper. Help! Thank you.

  Hey @Zaldar,

  Welcome to the Forums of HP Support!

  I understand that your Officejet Pro 8630 e-all-in-one printer doesn't detect paper during initialization. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed this document explains How to solve problems of choice with your printer. If at this point, you are still unable to initialize the printer, the printer must be replaced. You can contact the HP Support by clicking here and filling out the form below to discuss the options.

  Please let me know if you are able to reach a resolution. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.