Optical disc drive cannot read CDs/DVDs - Qosmio F20

Similar Questions

• Cannot read CDs/DVDs, get the error "file does not have a program associated with it for this task" under XP

  Cannot read a cd or dvd to print

  Hi WayneMarkland,

  ·         What happens when you try to play an audio CD?

  ·         How do you print DVDs?

  ·         When exactly do you get the error message?

  I suggest trying the Microsoft Fixit and/or manual steps from the following links and check if it helps:

  Diagnose and repair Windows files and folders problems automatically

  You receive an error message when you try to start a program that has the an.exe file name extension

  How to change or choose the program that starts when you double-click a file in Windows XP

  I hope this helps.

• Windows media player cannot read CDs and DVDs

  MS supports says my Player DVD is dead and needs a new drive. So, I just install a new ROM DVD and still have the same problem - cannot read CDs and DVDs.

  When I play the CD, I always get the error meessage--(lecteur Windows media a rencontré une erreur lors de la lecture de lecteur de CD en mode numérique...). 'Digital' is selected under the tool-> properties-> device.

  When I play DVD, it is frozen my laptop or keep spinning and froze the Windows Explorer and the reader.

  I was able to read DVDs and CDs once after a few restart. During playback of CD the WMP abruptly stopped with error message and since that time cannot play CD DVD & more.

  So far, I did a few fixs that I found online and nothing wroks:

  * No upperfilter or UpperFilter registry

  * Uninstall and let the laptop automatically reinstall the driver

  * Ms. Fix it gives different results every time I run the fix-(1) detects no problem and therefore no patches have been applied (2) the main media in the CD drive is not readable (same CD has played correctly when using external USB DVD rom)

  Can someone help and let me know what that could be the problem and how to fix it! Thank you!

  Hi Amy,

  You can read the following article to clear the Windows Media Player database and check if it helps.

  You cannot view, add, or delete items in the library of Windows Media Player 11

  If you have any third-party media player installed on the system, then check if the DVD player works with it.

• My CD/DVD drive cannot read or write media.

  I get a message to insert a disc, but it is already in it.   When I reinsert the disc, I get the same message.

  Hello

  Looks like the drive has a problem, possibly a cleaning disc might help if he and the
  below are questionable solutions to what sounds like a hardware problem.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• My E drive stopped reading CD/DVD. I have a desktop compaq with Vista Home Premium w / all service packs downloaded. My E drive doesn't recognize any disc in the drive.

  How can I get my E drive working again?  I inadvertently stopped a backup file and ejected from the disc without it completed stopped.  Now, he does not recognize the disc.  Please help me.  Computer: Compaq (Desktop), Windows Vista Home Premium, Service Packs 1 and 2.

  Hello

  Check with the support of Compaq, their online documentation and drivers and their forums for
  known issues.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• My CD or DVD drive cannot read or write media

  Both my cd/dvd readers do not read the discs, they say just please insert disc when it is already inserted.

  Hi Metalmick,

  Method 1:

  Try running the fixit from the link provided below >

  
  Reference:

  
  Your CD or DVD drive cannot read or write media.
  http://support.Microsoft.com/GP/cd_dvd_drive_problems
    
  Method 2:
      
  I recommend you to uninstall and reinstall the drivers and see if it makes a difference, also check the firmware updates.
    
  You must be logged on as administrator to perform these steps.

     
  a. open the Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  b. in Device Manager, look for the CD/DVD and then double-click the device name.
  c. click on the driver tab and then click on uninstall the driver, and then follow the instructions.

    
  Reference:

    
  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• CD/DVD on Windows VISTA7 driver cannot read or write in VISTA, cant' remove the filters. I need to reinstall MS Office

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi Rockeye55,

  If I understand well you are unable to read CDs\DVDs on your windows vista computer, and you have already tried to remove the upper and lower filter to correct this problem, correct if I understood you.

  I would like to clarify some things to refine the question

  (a) this happens with all CD and DVD or just the Office CD?

  (b) don't you recall making any changes to the computer before this happened?

  (c) what happens when you try to remove the filters? You get the error message?

  When a device is not functioning, Device Manager also typically displays an error message with an error code that comes with it. First, search for errors in the Manager of devices to do this, follow the steps below:

  Step 1: Search for any displayed error message

  1. open Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager.

  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  2. in Device Manager, look for the ligthscribe ROM drives, and then double-click the device name.

  3. If an error code has been generated, the code appears in the status area of the device under the general tab

   

  Step 2: You can try again to remove the upper filter and lower, just run the fixit available in the link below

   

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/314060

   

  Let us know if it works

   

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• HP CDDVDW TS - T633P SCSI CdRom - cannot read SOME DVD

  PC is a Touchsmart 600-1000 t, Windows 7

  DVD Player cannot read some DVD.  Completed all the 8 steps in "Drive cannot read disks (Windows 7)" on the HP site.  A ran HP "Hardware Diagnostic Tools" (linear CD search Test"and it passes on some DVDs and returns"No Media"on the other.)  Very old CD "Office for WIndows 95" and a few new DVDs (HP Officejet 6500 has more) past, but more brand new DVD and DVD written on the same computer is not detected.   Those who lack of DVD also will not autorun on my PC.  These same DVD which failed on my PC is read fine on my old Windows XP laptop.

  Strongly suspect one slightly out of the drive of alignment that must be replaced.  Ideas before ordering a replacement?

  Hello

  Check the automatic run settings in the control panel. Ensure that the measures to be taken when optical media are inserted represent the media format type that you create.  You can check the box at the top to use AutoPlay for all media types, then select the action for the particular media format.  Be sure to save the changes.

  You can also consider using Imgburn to read and write to check some media to see if you actually have some hardware issues. ImgBurn will also appear to what types of media are acceptable for the optical drive.

  It is also possible that the media you use is of a lower quality.  I prefer the Verbatim. It cost more but I've never had a problem with Verbatim.

  If your PC is under warranty then contact HP support. HP support number is 800-474-6836 or 800-HPINVENT or online here.

• I bought windows 7 in a store, but my windows xp cannot read the dvd. can I download 7 and use the product key, rather than buy it again?

  I bought windows 7 in a store, but my windows xp cannot read the dvd. can I download 7 and use the product key, rather than buy it again? I bought an old compaq desktop computer, and I want to update.

  It's probably too late because you have unsealed the package, but as you have relatively minor glitch of the material do not have a DVD player, did you use the (free) Windows 7 Upgrade Advisor to determine whether your computer hardware is capable of running Windows 7?

• Solutions to the problem of CD/DVD drive cannot read DVD discs

  This article will tell you 3 ways to solve the problem of the CD/DVD drive do not read the DVD disc. Please the process step by step.

  Solution1. Clean the DVD disc

  If your Player cannot detect the DVD disc, the first thing you need to do is to clean the DVD disc. Use a soft and dry cloth (not painted) to wipe the disc from the center of the disc to the edge. Please take care to not to use a paper to clean the disc with a circular motion, it will scratch the disc.

  After cleaning, inert the DVD on the drive to see if it works, if the reader can't read the disc, use a cloth of cotton wet with water or alcohol to clean the disc. After the disc dry, inert re the disc on the drive. If the reader can read, the operation is complete. If this isn't the case, please turn to the option2.

  Option2. Check the disc to see if it has been damaged

  Draw the DVD from the drive and check if there are some scratches or small cracks on the disc. If the disc is damaged, please try another DVD disc to see if the drive can read. If the drive cannot recognize the new disk, there could be a problem with the CD/DVD drive. Please turn to solution 3.

  Solution3. Clean or repair the CD/DVD drive

  When a CD/DVD drive has been used for a long time, its ability to play disc will only get worse. Then, the reader can not read some discs, or blocking your computer in the middle of the reading disc. This is usually due to the aging of certain parts of the disc, CD/DVD player dirty.

  Open the drive to check if the DVD reader accumulates dust and dirt, if so, the cold air from the hair dryer allows you to clean the inside of the DVD drive. Be sure to not blow on the optical sensor orally, or clean it with a cloth of cotton with water or alcohol. After cleaning, insert a DVD disc on the drive to see if it works. If still no, you need to call the s command customer service or take the reader to a computer repair shop.

  Post edited by: Newhampshireguy

  Thanks for sharing your experience with us!
  I think your assignment might be useful to others here in the community.

• Satellite A20-130: SD-R2412 cannot read that DVD burned in some optical drives

  Hello

  I have a laptop Satellite A20-130, running Windows XP and Ununtu Dapper in a double score. My 2nd laptop is not a Toshiba. When I burned the DVD (DVD + R) with my laptop Toshiba no and played against them in my Satellite everything has worked well.

  However, when I bought a new optical drive for my 2nd my Toshiba laptop suddenly stopped playing DVDs burned in this new optical disc (I was using exactly the same brand of disc and the same format - DVD + R). I tried the old DVD (those burned in the laptop before that material from the optical drive has been upgraded) and they can still read perfectly well.

  This problem applies to both Ubuntu and Windows XP. Computer support portable 2nd said that sounds like a problem of firmware with my Toshiba. I updated the driver for my optical drive Toshiba R2412 SD (which according to the manual of the leader, seems to fix a DVD-Ram compatibility issue). Now the reader occasionally reads some of the new DVDs burnt (after doing lots of noise and waiting for ages), but more often that not, I get an error message saying that the device cannot be read, because the format is wrong or the device needs to be formatted.

  This computer non-Toshiba laptop read DVD, it burns using the optical drive improved perfectly.

  Hello

  Satellite A20 is old enough laptop model, and after intensive use, it may be that the disc is more sensitive. If all this happens occasionally there no explanation just why this happens.

  I know it's pretty boring, but I don't see any magic solution. In the end, you should test with new disc.

• Re: Satellite L500D - cannot get the optical disc drive to work

  Back again with this problem and this thread began again as it appears the original thread has been 'locked' ~ been awhile so it is aceptable.

  I think that the TS-L633C TSST DVD/CD RW on my system is in fact die slowly, now I can not yet use Toshiba DVD PLAYER to watch DVDs. See http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=204206#204206 for the story.

  Using the windows tool "FixIt" on a blank DVD got all green ticks OK but when I went to play DVDs ~ nothing!

  How the reader '' hunt '' when I put any DVD in it and then fails, suggests that the reader was not not little by little and I must be looking for a new. Shame really, because I haven't used at all, hence the long time between my responses on this forum.

  So OK, where from here.

  Nearest service center is a 5 hour drive, and I will send this laptop for my financial and other stuff done busy resourses is more allow me to simply replace this system and start from scratch.

  I'm ready to buy another drive, but cannot locate any online (new) and I am not aware if there are other brands / types which would be appropriate.

  Toshiba Satellite L500D-PSLKOA-00U009 - TSST TS-L633C DVD/CD RW

  Any ideas anyone?

  To be honest, the situation is strange to me, and I think that you spent too long with all this.

  In my opinion, you have to manage fast. The fist issue is: either defective or not ODD?
  The reasons why it doesn't work with a Toshiba DVD player is not relevant at all. You can test it with VLC media player to see how it works.

  So I recommend you to follow:
  You should not change your preinstalled operating system that you use for work or anything else. Try to get another HARD drive. Swap and install the OS by using recovery disc. Test the functionality of the WEIRD with the settings to be sure that the problem persists or not.

  In the end, if you are willing to trade the player s check Manual of use and you will be find the list of all compatible optical disc readers you can use with your model of laptop.

• Cannot read CDs and DVDs on satellite C660

  Hello

  I bought my PC laptop Toshiba Satellite C660 in December 2010.

  I was not able to play any CD or DVD.

  I checked on the properties of Media Player and found that the driver had been disabled.

  I know not how get the laptop to read CDs and DVDs, does anyone know how or why this happened? Is - this rare?

  Thank you

  Natsophia

  I do understand that with the driver disabled.
  Optical drive is listed in Windows Explorer?

  If you can't find it listed in the Device Manager and if it is in the unknown device list try this please:
  http://APS2.toshiba-tro.de/KB0/FAQ8101LA0000R01.htm

  It is described as a Vista but there the same should be under Win7. Please try it and send feedback.

• Satellite U300 - CD/DVD drive cannot read disks

  My CD/DVD drive does not work.

  It can be heard at work (or maybe working), but it cannot read the discs - music films or niether. The 'properties', says the disk is full, but can not read the contents. Neither is it give details of the content.

  If I run iTunes or Real Player, suffice to say it is a blank disc in the drive and told me to get ready to burn to a disc. But in his own info says that the disc is full! Windows XP sees the drive in 'Properties' and said that it is complete, but does not display the contents of the disc. Devices, said the drive (type HL-DT-STDVDRAM GSA-U10N) "working properly".

  I have turned off the HDD (software protection movement) protection because he stirs a warning whenever the unit darn picked. I tried to use the drive with it on and outside. My computer is 18 months old (I think), but this problem has existed for a year and gets more and more frustrating.

  Help please.

  Hello

  You can find enough son here in the forum about problem of CD/DVD disc then please use the search function of the forum first.

  I founded an interesting thread for you you need to check:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?MessageID=162032

• D/DVD-ROM drive cannot read the CD or DVD

  Hello

  I use Windows Vista on my laptop. Its quite some time that I did not use my DVD/CD drive. Today, I try to use but cannot read any CD or DVD. I was trying to solve the problem of updating the drive, but still cannot fix. Can I use Microsoft FIX IT microsoft support but the problem still there.

  Something to say: windows cannot start this hardware device because its configuration (in the registry) information is incomplete or damage (Code 19).

  Click on 'Search the soluton' to send data about this device to Microsoft and to see if there is a solution available.
  I did it but the result is COULD NOT LOAD DRIVER SOFTWARE.

  Please advise what should I do?

  Thank you!

  Hello

  It is very rare for the methods in the 1st answer above does not fix a Code 19.

  You might have a disk problem as the CD/DVD is actually 4 discs in 1 case (CD & DVD and CD burn and)
  DVD playback). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
  that the troubleshooter does not, and those who "could" be the cause.

  Check with your system manufacturer Maker and device for possible firmware updates and the good
  Your player registry entries.

  Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
  other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD-ROM drive settings of
  someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.