OptiPlex 755 used standby, hibernation, or sleep

Update BIOS to A17 (from A14 I think)

Under Windows, when I choose the SLEEP or Hibernate

usb drive - stops

-screen stops

-keyboard and mouse are active

-green light power not case amber

HARD drive activity - light flashes (not in a model, but more like something does not work in the background)

-hit key keyboard wake up monitor and usb drives

As I saw it on the DELL COMMUNITY forums - some suggested to go to the WIndows section

On this basis, I installed Ubuntu Linux and Oracle Enterprise Linux (RHEL, actually)

His sleep

usb drive - stops

-screen stops

-closing keyboard and mouse

-green light power not case amber

Slight HARD disk activity stops-

-I can hear fans running inside

-keystroke back not awaken

-mouse movement do not wake it

-by pressing the power button / stop do not wake it

-machine power button turns off 5-7 seconds

I read that a support person someone said it was that the memory chips (stupid), so I opened unit and checked/press all tokens and cards

-no change

I went into the bios and change all combinations of (s1 - s3) POWER MANAGEMENT and even enabled/disabled/adjusted p - mex (currently disabled)

-no change

I am a big fan of Dell but can get this to sleep

2 x Inspirons 530 - can sleep/hibernate implementation

1 x Optiplex GX 620 - can sleep/himbernate

1 x Optiplex GX 240 - can sleep/hibernate implementation

1 x Dimension 9200 - can sleep/hibernate implementation

1 x Optiplex 755 - can't sleep/hibernate implementation

Am I missing something?

Normal 0 false false false fr X-NONE X-NONE MicrosoftInternetExplorer4 well, after you have reviewed your initial post, it seems that my problem was really different. Maybe the solution will be similar...

My question was after entering in the mode 'sleep', the computer begins to wake up, but the screen will not turn back. After a repair disable all options and the reactivation of one at a time, it turns out it was a BIOS definition after all. Under the section Performance (A17), execution of trust was put on, but below another article, that the TPM has been taken out of SERVICE. Is not a valid config, then turning Trusted execution OFF solved the problem.

All other possible scenarios works beautifully, btw.  Machine now works beautifully.

Since doesn't use virtualization I now affecting all the parameters related BIOS OFF just in case.   Hope this helps someone...

Tags: Dell Desktop

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