our administrator user on the computer just connect.

our administrator user on the computer just connect.
whenever I click on it (it does not require a password) it tells me I can't log on because the user didn't load, I know not what to do or how to fix it...
Please help me :(

Hello

1st thing to try is the system in safe mode restore to before the problem

http://www.windowsvistauserguide.com/system_restore.htm

Windows Vista

Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

If that does not solve it read more

read the tutorial below

http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

When you log on a Windows Vista-based or a Windows 7 computer by using a temporary profile, you receive the following error message:

The user profile Service has not logon. User profile cannot be loaded.

http://support.Microsoft.com/kb/947215#letmefixit

Your user profile was not loaded correctly! You have been logged on with a temporary profile.

http://support.Microsoft.com/kb/947242

If you tried to log on to Windows and received an error message telling you that your user profile is damaged, you can try to fix it. You will need to create a new profile and then copy the files from the existing to the new profile. You must have at least three user accounts on the computer to perform these operations, including the new account that you created.

http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

Tags: Windows

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