Own HP6500 ink black does not

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• OfficeJet 6000 E609n: One color (black) does not print

  Background the color black does not print.
  Background page printed from the printer status indicates that there is no black ink. This impression has said that there is sufficient (at least 20%) supply of three coloured inks. Per the comment above, no black printing does appear on the page printed of the status of the printer, even if the black cartridge has been rather recently installed (2015-12-24).
  Background none of the four "low ink" lights on the printer are turned on.
  Background the State indicated by the HP Solution Center utility displays a green check mark, that is to say, that everything is OK.
  Background the "estimated ink levels" in the utility HP Solution Center indicate that the black ink cartridge is about 60% full.
  Background I've done the first of these two cleaning procedures to clean the print head. It produces no change. (In fact twice.)
  Background I removed the power cord to the printer and unplugged the power cord from the source and then wait 10 seconds. Then I reconnected things together. Nothing has changed.
  Background I cleaned the vent for the black cartridge.
  Background I replaced the black cartridge. The level indicated on the "Estimated ink levels" in the HP Solution Center utility now indicate that the black ink cartridge is 100% full.  No change.

  Background now, I think that the problem may be the print head.  I am discouraged.

  Any suggestions?

  Hi @Upper_Left,

  It seems as if the HP product registration service is temporarily unavailable.

  Normally you get invited to register immediately after installation is complete.

  It's a Web page that can help you know if the printer is listed, or as aid re-register once the number of available service - Registration Question Index.

  The term of defective kernel is used which means that the defective part you are replacing is the same part that you send back.

  When you select the option to change the replacement part is usually repaired or refurbished, is why there is such a difference in price between the parties. It seems that if the defective part is not returned within the specified time. 'faulty base tax' is loaded.

  I can't say for sure 100% that the problem will be resolved to the replacement printhead. If the printer was in warranty, it would be the normal order of operations.

  Please click the "accept as Solution" and the "thumbs up" button up on top of my first response above and other similar issues may find the easiest solution.
   
  Thank you!

• Black does not print HP OfficeJet 7000 E809a

  I have run all diagnostics (situation report printer, print heads, cleaning, alignment, etc.) and on each other colors print fine, but the black does NOT print. I also replaced the cartridge.

  This is the print head? How can I get this resolved so I can print again?

  Thank you!

  Hi people

  For the black does not print, see the links below. If the above steps do not resolve the problem, please let me know...

  Thank you

  Ciara

  Do not print in black

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/black-not-printing/m-p/2926025

  Solving the problems of print quality for the 7000 JO

  http://support.HP.com/us-en/document/c01758227

• My ink carriage does not move to the way to replace the ink cartridges. I think I put the ink in the wrong office

  My ink carriage does not move to the way to replace the ink cartridges. I think I put ink in bad officejet 3830

  Hello! Welcome to the community @Tammy111 HP

  I read your post about the ink carriage being stuck in your Officejet 3830, and I wanted to respond to troubleshoot. Try these steps and if the transport is not yet move to order so that you can access the ink, then your best bet would be to call phone support to see if they can replace the unit for you. I'll leave their details below.

  HP OfficeJet 3830, DeskJet 3830, 5730 printers - an error 'Transport Jam'

  Click on the thumb to below testify my help!

  Click on the "accept as Solution" if I'm you guide to a solution!

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/

  Step 2. Enter the product number or select Auto detection

  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.

  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number appear

• Photosmart 7510 - black ink cartridge does not print

  Recently, I replaced the ink cartridges on my Photosmart 7510 C311A. These are all the "genuine HP cartridges ', full.

  Black ink (with the symbol of the Pentagon) does not print, not at all. I ran through the standard troubleshooting steps:

  Cleaning of printheads

  Cleaning of copper contacts

  * Check for a good evacuation

  My colleague in the corridor as the printer even so I borrowed his black ink cartridge and tried: same problem. The printer does not record that there is a problem, but when I run printing tests, where there should be a black ink, there is absolutely none. All other colors print correctly.

  The printer doesn't lack NOT of the printer "align" test however does not offer a suggestion of what to do from there. I've not seen - in test reports - an indiciation of the misalignment.
  
  Suggestions on what to do now?

  I had the same problem. I had replaced the empty cartridge black and suddenly, no ink. Finally, what has worked is
  (1) I removed all the cartridges and cleaned the copper connectors with wet Publix.
  (2) I got a wet paper towel and he pressed repeatedly on the silver circular vent that would be under the black cartridge. I did until no black came. Let it dry.
  (3) I replaced all the cartridges and on the printer. I went to tools/clean the cartridge. I did it a couple of times and he finally printed black ink! I confirmed by going to tools/align, and align the cartridges successfully. He had kept before crashes when the black ink did not work.

• HP Officejet 6500 a Plus: black ink cartridge does not print

  I have a HP Officejet 6500 a and have an operating system of Windows 10 on a Dell Inspiron 15R.  The printer does not print any black ink. I have genuine HP cartridges and the black cartridge is about 75% full. It was working properly until this morning. I downloaded your troubleshooting and everything seems fine. I ran the program cleaning head several times, but I can't always get black ink on a page. The other colors are fine. After the second head cleaning, I got a very small black image, but head cleaning has resulted in no black ink. I made sure that the wind had been reached on the cartridge and this problem occurs with wireless and hard wired connections. Time before, it happened and when I replaced the cartridge, it worked. After reading some of the messages on the map, it seems not to be the solution. I also hesitate to throw a cartridge that is only 25% used. Can you help me?

  Hello @robertj138,

• Ink HP Photosmart B209 black does not print!

  My printer was working fine just a week ago, but then black ink started all disappeared or simply would not print at all. I thought that the ink must be low, so I changed the cartridge. It is still not printing black. The other colors work fine however. I tried realignment, clean the print heads, check if there's any packing left cartridges, etc. I couldn't find anything that worked. Help, please!

  I had the impression for only 2 years and it is the first issue I've had with her.

  YES! I just figured out what was going on. I thought I had cleaned the print head, but it turns out that I don't have. I was playing around with the touch screen which is on the printer and under Tools, I found an option that says clean print head. I chose this and it print a sample page with all of the ink black included. Just in time to print articles for my paper that tonight. I hope this helps!

• 3520 Deskject HP all-in-one: newly replaced black ink cartridge does not print

  My ink level is full.  I just replaced my black cartridge (with genuine HP cartridges). No black is printing.  I tried all the troubleshooting tips including the alignment of the printer, clean the print head. Remove and reinsert the cartridges.  I replaced the cartridge several times during the past year is nothing new.  Can't understand why black will not only be printed.

  This is your last hope.

  https://www.YouTube.com/results?search_query=DeskJet+3520+cartridge+cleaning

  Watch the videos and if you can remove the printhead and clean, it might work.

  Let us know...

• INK CARTRIDGE 364 (BLACK) DOES NOT MATCH THE HP PHOTOSMART WIRELESS E-ALL-IN-ONE PRINTER

  AT THE END OF THE YEAR, I BOUGHT THE HP PRINTER PHOTOSMART WIRELESS E-ALL-IN-ONE (B110A).  I REPLACED THE COLOR (364) CARTRIDGES, BUT THE CARTRIDGE BLACK (364), I BOUGHT IS NOT SAME SIZE ONE PROVIDED WITH THE PRINTER, IT IS MORE SMALL AND DOES NOT FIT IN THE SLOT.  DOES ANYONE ELSE HAVE THIS PROBLEM?  NOW PRINTER CANNOT USE AS BLACK IS EMPTY AND CANNOT REPLACE IT AS THE 364 PROVIDED WITH THE PRINTER IS DIFFERENT FROM THE PURCHASED SEPARATELY.  VERY FRUSTRATING.

  Thank you

  KERRY

  Thank you Carolyn.  I'll get to watch the 564 cartridge.  Thank you very much for your hope to answer that I can get this resolved otherwise it's back to the PC with the printer world for a refund!

  Thank you

  Kerry

• HP Envy 4501: Ink cartridge does not

  My HP envy 4501 claim that the new real black HP61xl ink for older generations. Its identical to the empty cartridge, I deleted. But I can't get the printer to accept

  HP has changed the design of cartridges HP 61xl some time ago.  The new version works in older printers but new printers (for example, envy 4501) will no longer accept new versions of the cartridge. Here it describes this change.  If contacting HP does not solve the problem to your satisfaction please post here.

• Black does not print

  OK, here's the problem and the remedies I've tried. Stopped printing in black, had half a black, but even when changed ink cartridge (all HP cartridges). Didn't work, cleaning print head, did not. Latest version of the re-load software from HP, has not helped. It prints nothing black but grey. And add to this problem, I keep getting message of paper when the paper tray has paper, rolls will pick up a sheet, stops and load paper guest turns. Have unplugged and reset with #3 without change. This has been a Fatima. Help!

  I talked to the support technique hp my black ink not printing not trouble. No technical support suggests to take;

  1. remove the black print cartridge on the location of the cartridge and gentle clean the wide screen inside the location of the cartridge with a cloth provide (like a handkerchief).

  2 - Insert the black cartridge and print an alignment test page

  3 - If the alignment test page (showing the cyan ink) printing, this clearly indicates that you do not have a problem of printing ink but it does not indicate that you no longer have a printer to work according to the HP Technical Support. Claiming that the trucking for cartridges is damaged.

  If you have any questions about this, you can call HP to the 1-800-474-6896 they will be happy to replace this printer with a reconditioned printer that is a printer, that it comes from another bank (excess inventory) which is out of the box by the provider (HP) and sent to their technical service for refurbishment for use of HP. They are reasonably priced anywhere from $ 98 to $ 150 depending on the model. If you decide to replace your printer I'd get the guarantee of $1.00 for two years like this if you have the same problems, they will replace the free printer. Oh I mentioned that you can still use the ink cartridges even if you order a product that can take the same cartridge that belongs to you. Shipping is approximately 7 working days. HP will give you a tracking number for printer and warranty.

• Photosmart C4780: Ink cartridges does not

  I have a Photosmart C4780 printer which I am putting in place. It is connected and 'impression', even if nothing appears.  When I try to print the alignment page that nothing comes up except for 2 tiny small black lines the top of the page. Makes me think that the ink cartridges are not defective. When I tried to print the alignment page, looks like it's something printing, but nothing is there.  I tried troubleshooting and turn the printer off and on again to redo the alignment exercise. Someone at - it advice?

  Hi there, how old are the supplies you use? I'll assume that you have checked that the ink levels from the Panel before or through the printer software and its showing that there is little ink in the cartridges.  If the printer has been lying idle for awhile with the inserted cartridges they can become crust around the nozzles. You mention that you have tried troubleshooting, you run the automated tool to clean the cartridges? I included here a link to the document to support troubleshooting for print quality problems. Scroll down to step 6 of Solution 6 (just below the images in the print quality report) and follow the steps there. If this does not work, proceed to step 7 which explains how to clean the surface of the nozzle of the cartridges.

  I hope that this information helps to get the problem solved.

  Best

• the ink lights does not work

  Product name: Deskjet 2050 All - in - one J510a

  Copy in black ink not working, warning lights did not show (and never did).

  Product name: Deskjet 2050 All - in - one J510a

  Operating system: Windows 8, 64 bits

  Copy and printing in black ink do not work.  No light warning flashing on the printer.

  Via the computer, I get the black ink levels (bowtie symbol?) is ok, but less than 25%.

  The cartridge ink levels color is close to zero, it is said.  How ever, when copying, the color works nice

  but printing in black ink does not at all.

  I tried to clean the inkheads twice.

  Should I replace both cartridges?

  Why don't show the printer ink level lights?

  Why computer don't warn me about low ink levels?

  Hi @malin_t,

  Welcome to the HP Forums!

  I understand that the ink lights do not work and you cannot print in black with your HP Deskjet 2050, and I'm happy to help you!

  If you have tried everything in this guide, solve the problems of quality Print to the HP Deskjet 1050, 1050 A, 2050 and 2050 all-in - One Printer Series. Then I would definitely consider replacing both cartridges.

  About the ink levels, there should be an icon of HP printer on your desktop. Double-click it to open it, click the picture of the level of ink in the HP Solution Center, and then click the advance tab Setiings, here you can choose if you want alerts of ink to showed immediately or only when you print.

  

  Hope this information helps and have a great day!

• new e-all-in-one officejet pro 8600 black does not print

  I can't print in black with my new printer.

  HP says it's out of warranty. I bought it on Amazon of Bob Electronics and they had him as a monitor in use. Has not been used, but if the warrantly expired.

  Hello @ Tallgrayguy,

  I understand that you can't print with black ink cartridges. I would try to help with this problem.

  Chances are while the printer was sitting as a model of display used, the dried out print head. It's too bad that most print heads are not something you would find at your local big box store.

  On the front panel of your printer, press the arrow outside the screen. Select Configuration.

  Then tap Tools.  From there, locate the printhead cleaning option. Try this three times.

  I hope that this will work. If it isn't I would like to refer you to a post from Bob_Headrick.

  black ink does not.  I read the document completely, and then decide if it fits your situation.

  I would like to know how things will go.

• DeskJet 3520 black does not print

  I have a 3520e all-in-one Deskjet printer and I just replaced the cartridges in it all, because they were empty. Now, all of a sudden, the black will not print.

  I've done all the fixes proposed by the documents of support on this Web site. The cartridges are genuine, I bought them on the HP online store, they are installed correctly and properly ventilated. I had an alignment, but also print head cleaning. I used the app HP Scan and printing doctor who says that there is nothing wrong with my printer.

  I don't know what else to try at this point except maybe by yet another cartridge to see if someone else would work. I never had problems with this printer before.  I would like suggestions. Thank you!

  So far, there is no solution for this problem. Since my camera is out of warranty, I chose to do not call HP because I don't want to pay for a telephone diagnosis that will tell me what I already know: it is a hardware problem. I know now, so it's the printer and not the ink, because I bought and installed an another black print cartridge and still have had no luck. I got a free chat with an agent at best Geek Squad to buy today, who confirmed my suspicions that this is probably a hardware problem. I'll take the camera this weekend at their shop for repair.