Paper jam videos

Similar Questions

• HP Officejet 6700: Paper jam - still a piece of paper glued and invisible

  During printing paper jam... I got about half of the paper off, however the piece missing (s) is not visible.  I tried to turn on / off power several times and keep getting a "problem with the printer or ink system...» Ox61000016

  Hello

  You mention you have tried to access better in paper space.

  Here is a link to the support page for the series 6700 JO printer that has a video explaining how to clear paper jams.  It may be useful.

  http://support.HP.com/IE-en/product/HP-OfficeJet-6700-premium-e-all-in-one-printer-series---H711/4322971/document/c03079119/

• HP Office Jet Pro 8600 Plus false paper jam message

  I am ready to throw this printer out the window! I'm tired of false paper jam messages. The printer will be fine for a few weeks, then... another message of jam that can take hours to clear.

  I: reset the printer, looked for jams, checked the latest firmware, shaken and even moved the print cartridge support to the right (which is surprising solved the problem several times). The only thing I have not tried is a ceremony of purification of incense.

  Come on HP, stop telling us to try all of the unnecessary procedures. There is a sensor in the machine that is faulty. Fix it!

  Instead of throwing out the window, I'll put it on the sidewalk and invite passers-by to take their frustration with a hammer. It would make a great video!

  Additional info: if I'm able to run "align print heads", who often corrects the situation. A little more evidence that there is a sensor on the blink.

  28/08/14: personal support HP said that the problem I encountered was very likely due to a defective sensor.

  I just sent you a private message. If you are unsure how to check your messages on the forum this post, has instructions.

  Thank you

• HP Officejett Pro 8600: paper jam

  I have a paper jam and I cannot fix it after viewing the video of HP.  The paper is visible from the front and after removal of the duplexer.  The book seems to be tightly wound around the roller.  I can't go out fron the front and it's wrapper around the roll, when I look at the back.  Any suggestions?

  Dottie

  Hey @Dottie11,

  I see that you have some problems with a paper jam in your 8600 e-all-in-one printer Officejet. I can help you with that, but it is not a lot that can be done in this situation.

  If the printer is still under warranty, I suggest to contact the HP Support by clicking on this link and fill out the form below.

  If the printer is out of warranty, the best I can do is suggest more strength or cutting paper with scissors. Those who are not HP recommended troubleshooting steps and HP can not guaranteed that they will help with the jam, but it's the best I can do.

  Please let me know the results after following the above. If you clear the jam or come up with a solution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• After paper jam, rolls making noises and the printer takes a long time to spit the copy.

  It is an all in one Officejet Pro 8600 and is still under warranty. How can I get fixed roller?

  Wow!  I found the video on how to find a paper jam!    It was a step that was not included on the instructions of the machines, i.e. check behind the print cartridge and the whereabouts of my paper jam!   When everything has failed, read the instructions, eh?

  Thank you!  My problem is solved!

• OfficeJet 6500 e709: printer carriage stuck far right - no. paper jams

  Hello community,

  Recently my carriage of the printer on my HP Officejet 6500 E709n simply ceased to pass on the right side. I turn on my printer and he came with a message of paper jam.

  I checked and traveled all Paper Jam troubleshooting steps and the steps to move the printer, nothing helps.   said videos and done all suggested steop nothing helps.

  The last thing I printed has 3 addresses on envelopes. I have placed all three envelopes in the tray at the top of a stack of paper that was already there. The first envelope print, while the second has picked up two envelopes - but printed on the top - except, I noticed the corner of the return address, although entirely in tact, had a small spot of ink. I replaced the third envelope and it printed fine.

  Please, can someone help me solve this problem?

  @JohnnyBones, welcome to the forums!

  I read your post about the question of jam of transport that you are facing with the Officejet 6500 Wireless printer. I understand that you have already tried the recommended troubleshooting guides, I posted below, does not.

  The following suggestion I have would be to ask to HP directly to see about having the printer repaired or replaced. If the issue was fixable, the troubleshooting steps should have helped!

  1. One "original jam: clear jam and press OK"message for HP Officejet and Photosmart all-in-One Series Printer.
  2. "A 'carriage jam' or ' 0X610000F6" message for HP Officejet 6500 (E709a) and 6500 wireless (E709n and E709q) all-in-One printers

  Join our technical support to the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  If you like my answer to your concern today, click on the thumb to the top below!

  Best wishes!

• How to clear a paper jam?

  Hello

  I you guys are going to show how to remove a paper jam. If any of you have problems with a message on a HP printer paper jam, I would suggest the following steps.

  First of all, if you encounter a problem with a paper jam, you can follow this video which should guide you in the jam of compensation.

  Now, if the video does not solve the problem for you please follow this document that will guide you through cleaning and clearing of the jam rolls.

  This document contains the instructions to clear a paper jam. Plain paper, paper, envelopes, or specialty can get blocked or stuck in the printer. Follow the instructions to find and remove the jammed paper (or other paper) of the printer.

  If by chance, none of these steps solve the problem I suggest call HP @8004746836 and see what are the options that they have on the repair or replacement of the printer.

  THX

  I hope it's useful.

  THX

• Paper jam c4700

  Cannot find theatre to remove the paper jam.  Help, please

  Hello

  Please follow the instructions in the video to remove the paper jam.

• C7250 paper jams not clearing

  Hi all

  I have a C7250 all-in-one which was great for about 5 years, but I have a problem that just started.

  I tried to print an envelope last week; the envelope stuck to the back of the printer and I had to clear by removing the rear access door. This MAY have been the first time access back was never deleted, in any case I never recall before doing so. Since I replaced the door, I'm getting the paper jam or paper messages on the control screen. When I opened the back there is usually a piece of paper wrapped around the roll but it's not like he's blocking things up, and it comes out easily. I've been through the self-help video and done everything as described, but it is not solved the problem.

  The reels on the access door are OK (I checked as described in the video of Self-Help) and I use the same paper I always used for more than one year (GP basic copy paper # 20) but I always get jams. Anyone had this problem before? Some tips on how to fix it? Thanks for all tips.

  Kind regards

  CK

  Hello ckelly999,

  Thank you for visiting the Forums from the HP Support! I see you were printing an envelope and she got got stuck in the HP Photosmart C7250, you had to remove the rear access door and now you get paper jams paper or paper of the error messages. You were able to do some troubleshooting, but this did not help.

  You may already have some of the steps listed here but would you perform all THE steps: A 'transport Jam' message on the control panel, also try to use a different wall outlet see if that helps.

  Now please start here on three Solution: clean the rolls - Error Message "on paper" and the printer is not Pick Up or paper feed

  Please let me know the results!

• HP Deskjet 3050: Printer saying paper jam, do not connect with wheel machine

  My printer says paper jam, but no paper jam. Or say I ran out of paper. This is not true.

  Makes funny noise as it tries to feed the paper through. Only 2 cm of paper in the machine. When I remove the paper he has 3 points as it cannot connect to wheel inside the printer and is folded around. I hope I can fix it because I don't want to pay for a new printer! Thanks for help.

  I have a vague feeling that there is something inside the printer that is not there @wen41.

  I'd love to help you find a solution. Please watch the following video and perform the suggested solutions to clean and inspect the printer;

• 8500: 8500 with clear paper jam message

  Hello

  My gives me a clear paper jam message when printing from the nearest mac to the printer.  I walked through all the steps on the 14-minute video, and I always get the message (that) then it will print.

  In addition, 3 other computers that use this printer (all macs) can print without problem. We're using Yosemite and the other two use a slightly older OS. This could be a driver problem?

  All thoughts are welcome.

  Thank you!

  I turned the printer works after doing the above and guess what? It works!

  Thank you!

• My printer HP Photosmart C310 provided false error message "paper jam".

  Line contacted HP support comrade with the focus East India, after asking the age of my printer, has reported that the pilots had "expired", saying they were only good for 1-2 years and offered to fix the problem for $37.  Access my computer, interaction has been put in place between me and yet another person and we have communicated on a tablet of sorts, all in a display cursor through the computer. After several minutes, the problem was pronounced fixed, even if initially, remained the same.  After a video and following the steps of repair (which I had already done several times) jam of the supposed paper - or the message saying that there is a--went, and the printer became indeed useful.

  Then the first fellow reminded me that I owed him $37 and proposed to replace my security system with installation of Microsoft anti-virus Norton, a PC cleaner to remove unnecessary files and errors and unlimited technical support for 1 year - for $100 + life - I declined.

  Was - this legitimate? A process of aid approved by HP?

  I was thinking the problem was somehow inserted into my printer by these people and not inclined to pay.

  My suspicion is strengthened by having at the same time received an email from a credit card company, saying that my account has been suspended after too many login attempts had been made.  I had none, and a call that revealed to them that the account had not been suspended.

  Operating system of Windows Vista 64 - bit, error message "Paper jam", no change before the error occurred.

  Unfortunately you did not deal with HP support.  If you do a search for "HP Support", you'll see paid ads that "resemble" HP support but are actually not of HP.  HP support sites will hp.com in the url.  What I heard some of these HP people today it is not uncommon for them to call you back the next day if they manage to sell you something the first time.

• Tray 3 paper jam 13.20.00 for HP Color LaserJet 4700dtn

  We have a

  HP Color LaserJet 4700dtn

  which gives the message paper jam in tray 3 13.20.00

  I watch a video on a similar printer and photos on the model 4730

  but I can't seem to locate a paper sensor/banner (if it exists)

  for this particular model.

  Suggestions?

  There are three trays on this unit.

  We decided to remove the offending set and that is the problem solved

  It said users, since they have many other printers to use, that works of this unit, but with two trays.

  As it is a color model and now it works, they were happy.

  We have the tray offending in our office and we will watch more closely if something seems suspicious, but for now, the device works

• Persistent false error message "paper jam".

  Hello, I have a HP Office Jet Pro 8500 A909g all-in-one.  It was working fine until the paper blocked.  I cleared the jam and press 'OK' by following the instructions.  The returned message that there is still a paper jam.  I turned this thing backwards and there is no more paper in the machine.  I unplugged for long periods.  I tried to copy, but the machine insists on the fact that I need to "remove the paper jam, then press OK.»  I can't get past the message, and it is a machine perfectly well. Is there a way to reset it or reason with her?  I am desperate for help.  Nobody repairs printers and I hate filling out our perfectly good with electronic landfill sites.

  Hello

  Please use the following video to fix a paper jam message failed:

  http://www.YouTube.com/watch?v=PMFW1RRlDHE

  It will be useful.

• HP Laserjet 2600n's frequent paper jams

  Sorry, this is my second post on this topic. I get paper jams in the main feeder of my HP Laserjet 2600n. It will not pick up sheets of paper so never really jams - it just stays in the tray of the printer. I make sure to put just the right amount of paper in, but it will not always pick up the leaves. How can I get the paper tray to work properly?

  HP has a video that shows how to do this:

  http://h20464.www2.HP.com/resultsCSR.htm?prodSeriesId=446153&MEID=1B81D21C-B796-4D07-9D6D-E2B519E93960

  Just click on the heading "Replaceing and disassembly of parts" paper roll and scroll down to view the animation.