Pavilion 500 PC series: Taking Assistant in charge of HP

Similar Questions

• No HARD disk detected desktop Pavilion 500 PC series

  Hello

  I have a desktop HP Pavilion 500 PC series

  Serial No.:

  Prod #: H5Q30AA #ABA

  Model #: 500-016

  When I start the PC I get the error "No Boot Disk Found".  Sometimes, I get the 'start Recovery', but then the computer system hangs indefinitely.

  How can I order a new HARD drive or recovery discs so that I can burn a new image on an existing (new) HDD?

  I tried to call support, but they wanted $$ just to troubleshoot the problem.

  I'm pretty savy to replace the drive or burn a new computer image.  Can someone tell me how I can order the necessary drive or the discs?

  Thank you

  Jim

  Thank you.

  I was able to order the recovery disks.  It's a shame phone support staff comes to tell me this at the beginning.

  I am considering this case "closed".

  Thank you

  Jim

• HP Pavilion 500 PC series 327 - ng: installation of Windows 7?

  Hello I need your help I really am at the end of my know-how and really desperate.

  So I bought this PC today, I had nothing against Windows 8.1 in itself, but I wanted to use my internet and my (T-Online 6.0) software wouldn't work on Windows 8.

  So I decided to install my Windows 7. Stupid as I was I of course removed the recovery partitions while I was installing.

  As soon as I had installed W7 I noticed that my internet was not working, while a other hand worked in the internet on the laptop.

  It turns out that some drivers were missing. So I had the drivers mentioned in this thread http://h30434.www3.hp.com/t5/Other-Desktop-PC-Questions/pavilion-500-ethernet-controller-driver/td-p...

  After that, my internet worked at least partially. Partly that means my downloads kept in check different time periods. That includes downloading the latest driver from Nvidia, Adobe Flash and Windows updates. First of all, I thought it might have to do with the firewall, but the only active firewall was the Windows Firewall and disabling did not help much either.

  It can, so I took Realtek driver Ethernet isn't the right one for me?

  I'm back on my old PC now and everything works well, pourrais I switch my network of a PC card to the other, which would help?

  Or I might have a virus? Cause I have several times had the configuration of message by-Side failed when starting a program, I had the same message on my laptop, where I have my drivers through the new PC.

  I have never seen that message before and today several times... it always came when I wanted to start a Setup...

  Also the internet sites charge even more slow than on my old PC (and I sometimes get messages: content encoding error) and the Flash does not work despite the installation.

  I wonder why I was stupid enough to try and install Win 7 in a first time... I feel really bad now, because I don't know what do with my PC D:... done yelling at me...

  It was the first thing I've ever bought with money I earned myself

  I bet that there is no way to return to its original state, after I deleted the recovery partitions, right?

  You are the very welcome.

  For the love of heaven, I don't even think to look on the page of the driver for your PC!

  Those who will be fine, but you need the driver of this other model Atheros wireless card.

  Specifications of product for your model page shows a picture of an Atheros wireless card, but there is no driver Atheros on your model support page.

  I think that the Realtek ethernet driver you are interested in is this one... There are 3, and we can work better than the other 2.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=CP-136583-1&cc=us&DLC=en&LC=en&OS=4063&product=7265554&sw_lang=

• Series of HP Pavilion 500 PC - 201 a, some missing software after installing windows 7

  Here's my hardware ID.

  HP Pavilion 500 PC series

  Model No.: 500-201 a

  Windows 7 64 bit

  PCI\VEN_1814 & DEV_3298 & SUBSYS_18EC103C & REV_00
  PCI\VEN_10EC & DEV_8168 & SUBSYS_2AF7103C & REV_0C
  PCI\VEN_1814 & DEV_3290 & SUBSYS_18EC103C & REV_00

  Any help would be appreciated

  Hello

  Please try:

  1 PCI\VEN_1814 & DEV_3298 & SUBSYS_18EC103C & REV_00
     http://ftp.HP.com/pub/SoftPaq/sp58501-59000/sp58944.exe

  2 PCI\VEN_10EC & DEV_8168 & SUBSYS_2AF7103C & REV_0C
     http://ftp.HP.com/pub/SoftPaq/sp64501-65000/sp64531.exe

  3 PCI\VEN_1814 & DEV_3290 & SUBSYS_18EC103C & REV_00
     http://ftp.HP.com/pub/SoftPaq/sp59501-60000/sp59828.exe

  Kind regards.

• HP Pavilion 500-314: big problems by adding an external video card

  You are looking for assistance.

  I recently bought a HP Pavilion 500-314.  Specifications are the following:

  http://support.HP.com/us-en/document/c04293928

  The unit includes the integrated graphics card Radeon R7 and comes with a 300w power supply

  I bought this unit in large part because it states explicitly that "supports PCI Express x 16 graphics cards".  I run a quad-monitor configuration for my work and traditionally did it this using a card ATI over-pants 2450.

  I tried now three different external graphics cards and can get any of them to work:

  First attempt was with a VisionTec Radeon HD 5570 (point #900345).  This card supports quad-monitor configuration and requires a minimum power of 250w.  When I installed the card, the HP Pavilion beeps several times a series of 4 or 5 (can't remember which) emits a beep, but refused to send an image to a video output (either on board or the new card).

  Next attempt was with an EVGA GeForce GT 610.  It's a Setup dual monitor and requires a minimum 300w power supply.  Got the same exact response as with the VisionTec (i.e. the series of beeps... computer would not start all monitors).

  So both of these cards (new), I basically gave up immediately that I couldn't in the BIOS (b/c wouldn't monitors) to see what was going on.  My understanding is that the series of 4-5 beeps usually means that there is a problem of graphics card, or the card that was added doesn't have enough power.  It's frustrating, because the HP Pavilion 500-314 a supposedly a 300w power supply, which is at least equal to the minimum required for each of these cards.

  At this point, I took out the ATI over-pants 2450 my old machine and tried.  This card at least has not caused the series of 4-5 beeps.  Windows has started.  However, once I log in, Windows tries to install the new (card over-pants) repeatedly, only then, the screen flashes and blinks and flashes.  Then I went into the BIOS.  The BIOS indicates that the system recognizes the card, and that the integrated video has been disabled.  However, there is always a signal coming out of the onboard video output (DVI), so it is not in fact actually disabled.  My feeling is that Windows is trying to control two separate video cards (edge + external), which is what causes the problems.  I can turn off the graphics card over-pants w/under Windows (in Safe Mode) and let the card installed, and things work fine.  However, as soon as I try and activate the card, I get endless cycle flashing monitors.

  I spent a few long sessions with HP technical support and they were useless.  They claim that this is not a problem of HP as the embedded video works fine.  I find this extremely frustrating response.  I think it is a matter of HP, because BIOS doesn't seem to be properly disable the onboard video.  Not to mention that the PC can't seem to properly interface with Windows compatible 8 PCI-E cards that claim explicitly require less energy than this unit has.

  I'm usually pretty computer savvy, but have reached my wits end on this one.  I'd appreciate any help anyone could provide.  I tried all kinds of combinations of variables (i.e. enabling integrated video, setting external card at the elementary level, etc.) through the BIOS, but also combinations of w/under Windows, disable integrated video, but nothing is working.

  900345 VisionTek Radeon HD 5570 1 GB DDR3 PCI Express 2.0 x 16

  Big_Dave,

  Thanks a lot for your quick response.

  The first time that I spoke with HP support, they had me disable secure boot.  Unfortunately my problems (i.e. the cards would not install correctly).  However, after reading the link you provided that I was inspired to try things one last time with a new beginning.  I uninstalled all drivers, removed all cards, re-engaged start-up secured, restarted, close, disabled secure boot, reinstalled the cards and rebooted.  And, this time, the system accepts the card GeForce GT 610.

  Difficult for me to express how grateful I am to you.  I spent two weeks and countless hours trying to get this corrected.  Just I found these forums earlier wish.

  WallMonkey02

• Pavilion 500-336: updated drivers audio HP Pavilion 500-336

  Here's the audio that I have on my computer: IDT 92HD65C

  Looking at the Device Manager, I see that the driver date is 07/11/2013.  Where can I find the updated drivers for this?

  The version of the driver I have right now is 6.10.6496.0

  Is there still a good reason do not update the audio drivers?

  Hello:

  The audio works fine now?

  If so, I would not update the driver.  Many problems with W10 and IDT audio.

  There is an audio driver IDT W10 on your PC support page if the Beats Audio doesn't work properly or not at all.

  6.10.6504.0 Rev.A

  http://support.HP.com/us-en/drivers/selfservice/HP-Pavilion-500-300-desktop-PC-series/6879020/model/7127002

• Pavilion 500 215 el: audio problem Windows 10 anniversary update

  I have an audio problem, then before moving to Windows 10 or the update of the anniversary of the audio working properly after the update I noticed immediately that the sound is distorted or "crunches".
  I haven't identified the problem because it's random, very often and it's very annoying, my sound system is its IDT DTS + I tried to reinstall the drivers with the latest version but some of the problem persists...
  Only, I noticed that the problem is more 'feel' when the bass setting is higher or when I change the audio setting to my taste.
  I ask you to help also became very boring because without my custom settings is really horrible!
  Thank you.
  Sorry for the English, but this isn't my mother tongue, I used google translator.

  Hi there @Alexcpp,

  Welcome to the Forums of HP Support!  I understand that, after the update of Windows 10 anniversary, you had some sound problems.  I'm happy to give you a helping hand with this.

  Check the support page for your model of HP Pavilion 500-215el desktop PC, there don't seem to be updated drivers, and you have already tried to reinstall existing ones.

  You can always try to use the HP Support Assistant, HP PCs - using HP Support Assistant (Windows 10, 8, 7) to see if there is a driver available that is not displayed on the support page. It is unlikely, but there is always a chance that the page has not yet updated.

  Another possibility is to make some adjustments on your system, just in case there is another driver or software that interferes with the audio, which could cause problems of lag. You can try the search, even if these: computers HP - computer is slow (10 Windows), HP - slow Internet troubleshooting (10, 8 Windows) computers.  They are never a waste of time because often there is something that could help the overall performance of the system.

  Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

• HP Pavilion 500-369: prob inherited from the bios!

  I just install a new video card in my hp Pavilion 500-369 its r7 sapphire radeon 265 and a 600watts power when I turned on it beeps 6 times... and I tried all sorts of tricks to youtube... tried to change my bios in legacy mode but I can't find it... plss help

  More recent versions of the UEFI suport Sapphire cards if it is stated in the specs on the website of the company. Perhaps you should consider returning and its replacement by a new PCIe card.

  Here is the list of specifications to Sapphire in the link below. Notice that most of the R9 series supports UEFI. There is no map of R7 series made my Sapphire Tech who take care of UEFI.

  http://www.sapphiretech.com/presentation/product/?CID=1 & gid = 3 & SGID = 1227 & pid = 0 & PSN = 000101 & lid = 1 & leg = 0

  The r7 Radeon 240 by Club3D, r7 Visiontek 250 FF, PowerColor R7 250 2 GB GDDR5 Eyefinity 4 LP Edition (UEFI) all supports UEFI.

• Missing drivers for the new installation of XP SP 3 on HP Pavilion 500-202eo

  Hello.

  So I tried to make XP SP 3 to work on my new desktop HP Pavilion 500-202eo. I have partioned the disk in two and was able to install and modify Windows 7 on the other partition, largely with the support of the HP drivers for my model successfully. However I have not found any support for XP drivers for this model, or any other similar models in the 500 series with APU AMD A6 material - 6400 k Radeon HD graphics card. Installing XP went well, but I'm not having any sound, internet or USB 3 support options. In Device Manager, the following components are marked in yellow with the error code 28:

  Audio device on High Definition Bus Audio

  Ethernet controller

  Network controller

  SM Bus controller

  USB controller Universal Serial Bus

  Video controller VGA compatible

  I tried to install the drivers Realtek for XP at least addressing the absence of sound, but it doesn't seem to make a difference, and when I point the Add Wizard of material on file with the drivers Realtek he says that it cannot find the correct drivers. You have any suggestions where I can find the software needed?

  Hello:

  I doubt that you will be able to do all this work, but that's...

  Your PC has the IDT audio controller so the Realtek audio drivers do not work.

  First install the AMD chipset driver and restart. You want the first file in the list.

  http://support.AMD.com/en-us/download/chipset?OS=Windows%20XP%20-%20Professional/home & RenderOnServer = true

  Graphics: See if this driver works...

  http://support.AMD.com/en-us/download/desktop?OS=Windows%20XP%20-%20Professional/home & RenderOnServer = true

  Ethernet: DL and install the driver Windows of the 3rd group of ethernet cards (pilots AR816X QCA817X family). It would be the last driver in the section.

  http://www.QCA.Qualcomm.com/resources/driverdownloads/

  Try this driver for the wireless card:

  http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=5229457 & spf_p.tpst = swdMain & spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_118499_1%257CswEnvOID%253D1093%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken

  Audio: See if it works...

  Scroll down to the bottom of page to:
  
  IDT_HD_Audio_6469_xp_win7_win8.zip

  http://www.driversguru.com/HardwareID-HDAudio---FUNC_01-_-VEN_111D-_-DEV_76D9-_-SUBSYS_103C3387

  All audio drivers it try also.

  If the chipset driver above does not install the smbus controller, I enclose the smbus controller below in attachments driver files.  Download and unzip the file.

  Go to Device Manager and click on the smbus controller device.  Click the driver tab.  Click on set to update driver, and then select manual search method.  Select disk, and then locate the file you unzipped\SMBUSamd

• HP Pavilion 500-457nf

  Hello! After 1 year and 1 month supply problem if I stop my PC, unplug, empty when capacitors I plug it again the PC the led on the power supply is ok and the PC can begin. Otherwise, the led blinks and it is impossible to boot the PC! You have an idea? THX

  You should be able to reset the PSU.

  I guess he had a power surge or a stall in your neighborhood.

  Follow the instructions and the video on the web HP document to the address following.

  http://support.HP.com/us-en/product/HP-Pavilion-500-desktop-PC-series/7161732/model/7769923/document/bph06788/

  Replacement otherwise it would be a good plan

• Pavilion 500: PC does not start.

  I recently installed Windows 10 preview alongside Windows Enterprise 8.1, due to the fact that I could not install the latest version of Windows 10 preview 10041 I tried fiddling around with my boot partition, consiquently I can't boot my machine at all is to say does not provide BIOS/UEFI & all I get is a blank screen.  I tried to start my 8.1 Windows Pro CD & nothing, infact my PC does not detect the CD at all.  I also deleted my partition to restore HP 'yonks' (plonker!) there.  Peuvent some please help?  I have three partitions on my drive, there are W10, we have W8.1 Pro and the third has all my documents & photos etc.  My boot default OS saw W10.

  Thank you for the additional information.

  I carefully read your original post.  I think your best option is a system recovery.  Given that you have deleted the recovery partition, you must order the HP discs:

  http://support.HP.com/us-en/product/HP-Pavilion-500-000-desktop-PC-series/5358992/model/5403158/document/bph07143/

  So, I suggest to use a second hard drive to install Win 10.  It is the best way for dual boot.  When you have two OS' are on the same drive there is a lot of room for error. especially when installing a less stable version.  Win 10 is exactly that.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

• Screen on HP Pavilion 500 DVI output

  Okay, so I recently got a HP Pavilion 500.  Works great, etc.  I have a monitor Samsung that I use on it which accepts VGA and HDMI inputs.  The Pavilion is not an HDMI output to display, but he seems to have a DVI output.  My question is, after looking in the DVI-HDMI cords, there seems to be a lot of variance cost of cord, so put guard on this kind of DVI output jack is used.  In particular, I'm trying to figure out if this is a DVI - I or DVI - D output jack.  Will be all old DVI-HDMI cable work?  I would be better to get a new video card with HDMI output, if that's what I'm looking for?  Help please!

  Hello

  Pavilion 500 is a series of many models. Sounds like your machine has the following ports on the back:

  Figure 6: Rear i/o panel

  

  1 USB 2.0: 2
  2 - S/PDIF-optical output port
  3 VGA
  4 - DVI - D
  5 LAN
  6 USB 2.0: 2
  7 USB 3.0: 2
  8. audio: Port central/subwoofer (yellow-orange)
  9. audio: Rear Speaker Out port (black)
  10. audio: side Speaker Out port (gray)
  11. audio: line (light blue) port
  12. audio: output line port (lime)
  13. audio: Microphone (Pink) Port

• Pavilion 500-123w processor upgrade won't work

  I have the HP Pavilion 500-123w computer with the card mother H-Joshua-H61-Μatx (Joshua). I just bought this computer on December 23, 2013.

  According to the specification of HP product site, he says that the motherboard will support a processor Quad Core of Intel Core i7-2xxx (Sandy Bridge).

  So I bought an Intel Core i7 - 2600K CPU and installed. When I turn on the computer, it says "ERROR not taken into CHARGE PROCESSOR - YOUR COMPUTER NOW STOP." It won't let me even get into the BIOS, because it stops after a few seconds.

  I had already installed the update of the most recent from the HP site BIOS until I installed the processor. The BIOS version is JOS_817.ROM V8.17

  I studied this motherboard on other sites, and they said that this motherboard supports Intel Core i7 - 2600K processor.

  When I put the processor back original, everything works fine. I installed the new processor 3 different times and I get the same error message.

  Are there settings jumper, I need to change the motherboard? Does anyone else have this problem?

  I am an electronics technician and have done repairs to computer for years. For me, it looks like there is a problem with the BIOS does not recognize the new processor.

  Thanks for any help,

  Dan

  Oh no, I just heard from HP Support and they said:

  "Dan, I checked the specifications of your PC and gathered the information that your PC is compatible with Intel Core i7-2xxx (Sandy Bridge) Quad Core, but the processor Intel Core i7 - 2600K is not compatible with your PC." So, I recommend you to install with Intel Core i7-2600 (Sandy Bridge) Quad Core.

  Thus, the i7-2600 is a little different than the i7 - 2600K. Wish I had known before that I spent more than 300 million dollars on the new processor.

  I should have purchased separate components and built a new computer from scratch, like that I could update if I needed to. Well, we live an apprenticeship. Factory computers are not easily expandable.

  Thank you very much for your help, I appreciate it sincerely.

• Pavilion 500-214: Bluetooth

  Hi aggian. I have a 500-214 with recently installed windows 10 Pavilion. I can't find Bluetooth. I have a Pavillion laptop, G7 (windows 10) with the same questions. Can I connect or what, I need to install it. Thank you again...

  @GANSR1963

  Bluetooth for Pavilion 500-214.

  http://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71995.exe

  More drivers can be found here.

  http://support.HP.com/us-en/drivers/selfservice/HP-Pavilion-500-desktop-PC-series/5399647/model/6529839

  REO

• 500-300na Pavilion: problem with Pavilion 500-300na (mother of Memphis-S) - Dead / no beeps sound and video

  Hello - I hope someone can help me please
  
  I have desktop PC HP Pavilion 500-300na.
  The PC worked very well without problem - I went for a stay of two weeks during which the PC was not in use and power was turned off. I'm back from vacation and the PC does not work now.
  
  When you press the power button, the LED lights up, CPU fan, electric fan and the two spin system fan. There is no video. There is no beep error codes. What is it - actually dead.
  If I hold the button for about 5 to 10 seconds, the fans run down, but the rest spinning CPU fan.
  
  What I've done so far:

  Tried another monitor.
  Tried a different power supply.
  Powered by the motherboard on its own with any other disconnected.
  Taken the Cmos battery on the motherboard for 1 min and replaced it.
  Clean the dust from the fans (they were not so bad as to be honest).
  
  The machine worked with in PCI16 slot video card - I removed this for the test. As I can't get into the Bios, I can't put in the work of the "mother video card." Not sure if it is a problem.
  The unit has a strip of 8 GB of ram DDR3 - I tried this in another location without any changes.
  I have not tested the ram. I have not tested the CPU or deleted one of the fans / heat sinks.
  
  Thanks for any help you can provide
  Chris

  Okay, I think THAT I managed to fix it and understand what the problem was.
  
  I think the problem was double - first of all, before the problem started, Technical Assistance from HP have a BIOS update and download. I think that this update changed the Startup Configuration in the BIOS to "ENABLED" Secure.
  
  Not really a problem. . BUT...
  
  The video card I was running was a riser and secure boot DISABLED neeeded and legacy support ENABLED.
  
  I have reset the BIOS using the jumper (bios password) information – I also did a 'blind' changing information from the bios to switch to the use of the video of the motherboard (bash F10 for 10 seconds at the start, then three arrows down, then two returns... This pass BIOS to "Apply default settings and exit"). I don't know who really helped, but the machine comes up in life.
  
  I put the information here, in which case another experience a similar problem.
  
  Chris