Pavilion D7 4177nr blank screen with cursor five days out of warranty.

Similar Questions

• Windows 7 blank screen with cursor Hang (Nvidia driver problems)

  So, I tried to understand this for 2 days now and can't find a definitive solution. I'm running Windows 7 64 bit and my graphics card is a nvidia 9800 Gtx +. Whenever I try to update display drivers (I tried all the nvidia versions on their site for windows 7 64 bit drivers), during the restart I get the Windows Logo and then where he should go to the login screen, just blank with a slider that is mobile and never changes. I write of the same model, but I have just the driver value Standard VGA (Did it safemode). Any ideas?
  EDIT: I thought I might add, when I initially installed I had to use a friends video card to do finish, it would hang at the end of the installation. I swapped my card after the installation.

  I tried the drivers from EVGA, which is my card manufacturer. Not good. And on Windows 7 the default driver has not yet so why I had to standard VGA. I solved the problem by opting for an ATI Radeon HD 4870 instead, works perfectly. But it still bothers me that the drivers for the Nvidia card will not work with 64 bit vista or 7.

• blank screen with cursor after logging in to windows 7 pro 64-bit system?

  The problem above has only begun wihin last week, until then the system worked perfectly for 18 months since the purchase. I did not the last changes made to the system or apply updates. The fine start pc, I select the user's profile, enter the password and then it goes to a white scree with a mouse cursor. It remains so for about 30 minutes, and then the desktop appears and works normally.

  I ran diagnostics system, a virus scan using norton, tried loggin via safe mode, other user profiles, restore back to the right configuration of las don'tknow etc all with no fix. Since the research online, I realize a lot of people have the same problem, but I have not found any confirmed bugs. Given the number of problems reported I would have taken that there is an update/fix win7 for cause of ths.

  Can you please offer some advice because this is really an impact on my work.

  Thanks in advance.

  Hello

  1. you have an external equipment, connect to the computer?

  2. you receive an error message?

  3. what was the result in safe mode?

  Method 1

  It is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you perform a clean boot and check.

  To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below to learn more about how to clean boot.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

  (c) under the general tab, click the Normal startup option, and then click OK.

  (d) when you are prompted to restart the computer, click on restart.

  Method 2

  If the previous step fails, see if the problem persists in the activation of the video mode low resolution (640 × 480) in the advanced boot options.

  Startup options (including safe mode)

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

  If the previous step fails, check in the event viewer for the cause of the issue and after back with the results.

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• HP Pavilion dv6000 (Vista) starts with a blank screen with a cursor after the original hp logo screen.

  HP Pavilion dv6000 (Vista) starts with a blank screen with a cursor after the original hp logo screen.  Cannot get it to boot Windows.  Any thoughts on next steps?

  I remove the hard drive and attach it to your desktop and use the host operating system to run a check disk on your drive.  The laptop goes hard disk looking for instructions to start and he does not see the correct code.  This is probably due to a damaged boot sector.  Another idea is that your bios has changed and you have changed the SATA from AHCI to IDE type somehow or vice versa. You also left a non bootable disk in the DVD/CD drive.  Remove all disks from your DVD.

• After I loaded Turbo Tax 2011, after that I connect to my PC, I get a blank screen with only the cursor showing. I am on Windows Vista.

  After I loaded Turbo Tax 2011, after that I connect to my PC, I get a blank screen with only the cursor showing. I picked up at an earlier date and reloaded the software TT 3 times with the same result. I tried of caraa start windows Explorer by using the Task Manager, but it does not work.

  Hi AndyCantore,

  Follow these steps:

  Step 1: Start the computer in safe mode and check if the problem persists.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Step 2: If the problem does not persist in safe mode, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

• my laptop with vista booted up and I get a blank screen with a cursor that I can move.

  I have a PC Toshiba laptop with vista.  Everything worked well until one day he started upward and I get a blank screen with a cursor that I can move.

  I tried all modes of security with no luck.
  I noticed that when it starts in safe mode it will stop on windows/system32/drivers/crcdsk.sys every time.
  I did some research and found people have had the same problem and solved with a running repair disk, I did not.  Is there a fix I can do without the disc?
  Thanks for the help in advance

  I solved my problem.

  My problem is that some how I lost my video drivers, so I used hirens boot cd to get and discovered was my drivers were in the files and restored to an earlier date.
  Once it happened I restarted and again, I got a screen.
  I'm not sure how the drivers has been removed, but I ran virus checks and malware on my computer did not
  But its been fixed.  I was afraid that I would have to rebuild and go through the hassle to move my files and rebuild it but glad I do not have
  Thanks for all the help

• Black Pavilion a305w screen with cursor flashing at the beginning upward

  When the computer starts, starts the hp screen then black screen with cursor flashing/dash appears in the left corner. When a key is pressed, it beeps only nothing happening even when the f keys are pushed.

  I tried to disconnect the optical drive still same thing blincking momentum in the left corner only. Thanks for your help, what would you suggest then.

• Impossible to load windows, just get a black screen with cursor

  I restarted my computer and now Windows will not load. It happens on the screen says 'Windows' in the bottom with green bars. Then it goes to a blank screen with a cursor to work. I left alone for a bit to see if she would just take a while to load and the screen saver came, that works, but I cannot get it on my desk.

  -nothing has been installed recently

  -Tried to reboot in safe mode (cannot enter safe mode)

  -Tried to restore to previous points

  -Tried CTRL + ALT + DELETE (does nothing, can't pull up the Task Manager)

  Hello

  A blackscreen can be very hard to fix. It's my generic convenience store which some you already have
  has tried.

  One to try:

  "C:\Windows\System32\winevt" in this folder is an another NEWSPAPER named one

  Rename the folder of NEWSPAPER LOGSold and restart the computer.

  'C:\Windows\System32\winevt\Logs'-> 'C:\Windows\System32\winevt\Logsold '.

  REN C:\Windows\System32\winevt\Logs C:\Windows\System32\winevt\Logsold

  You can try in a Command Prompt of a disk of Vista or a recovery Partition if you can't navigate to
  the actual winevt file.

  -----------------------------------------------

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
  Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
  on devices and UNINSTALL - REBOOT.

  Another method to try to get to the desktop (try in normal Windows Mode without failure)
  CTRL + ALT + DELETE and on the tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - then
  on the Applications tab - lower right - new task - type in EXPLORER.exe.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
  That there is no information on a black screen as it is on a blue screen just adds to the
  Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
  Google to see the proposed repairs, whom some have worked however these cover a wide
  field efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1
  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you do not have your system disks
  manufacturer will sell them at low prices.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (to do the system restore there only to)
  being bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation (if all goes well
  saves the data, and you need to reinstall the programs). Be sure to do a good backup or three.

  You can use another DVD that are not protected but you will need to copy you have the product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can make a repair facility that must save the data but you will need to
  Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
  need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Black screen with cursor

  Problem:

  Windows startup but stuck on the black screen with cursor

  System:

  E7440 Dell with Windows 7 Pro

  Description:

  E7440 has a ssd msata 250g installed with an msata to sata adapter. Hard drive's MBR mode. The system works well on Windows 7 pro. E7440 comes with an msata slot, so I removed the adaptor and connect directly on the slot msata ssd. Then the black screen with cursor problem happened. Put the adapter back with ssd and Windows 7 booted up normally.

  I made a disk image of the ssd adapter so that Windows 7 is running, then restore the image to a disk sata hard. The black screen problems are out again.

  Safe mode works normally. Low screen resolution does not solve the problem.

  I also tried to copy of ssd hard disk drive, but Windows boot had another problem: session3_initialization_failed.

  Any help is appreciated.

  Hello

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you get a black screen with cursor.

  I suggest you to refer to the suggestions of Nithyananda J replied on January 6, 2010 and check if that helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-update/Windows-7-black-screen-with-mouse-cursor-in-normal/9fea95dc-7dd6-415e-BBC2-7115311c196c

  You can also check:

  http://answers.Microsoft.com/en-us/Windows/Forum/all/Win7-wont-boot-black-screen-with-blinking-cursor/1b4b501a-6722-446c-8275-c1c568f275b4

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• Windows 7 Pro black screen with cursor on all modes and no login screen

  OK so basically, it's how, my laptop decided to me-screw right when I need to make some adjustments to my final project for next week.

  Friday he started very well in class and at the end of the course at 6:30, I stopped him. I normally don't that often stopped because I usually find myself opening upward in an hour later. But I did this time and when I got home and turned on around 9:00, it started like this:

  Screen Compaq PhoenixBIOS > Windows boot animation > black screen with cursor mobile, no login screen

  No screen connection. No sound. Not nothing but a black screen and the cursor movement. So I force shutdown and turned it back, this time he asked a chkdsk and I ran it. A ton of stuff file unreadable came and it took all night to run through it all. Tried to start again and Windows Error Recovery came and I tried all Modes of security and start normally and all produce the same black screen and the cursor with no login screen.

  Then I used my Windows 7 dvd repair to try and system restore to a week before. That's where I noticed that windows had installed a critical update at 12:00 on Friday. Tried to restore before that, but he failed. Gave me an error 0 x 80070057 and said I should run chkdsk /r and then try again. Then I used the cmd prompt through dvd repair and he has seen all these things wrong file again once recovered things then realized hours later. Tried to restore the system again. Still the same error. A run chkdsk again through the cmd prompt, then he went to clean without errors or orphaned files or anything, but it took a lot of time. I used the Startup Repair, and he has not found anything wrong either. But still the same error the system restore.

  So I looked around online for the last two days, trying to figure out and that someone said to try CTRL + Alt + Delete, the sticky shift key thing. So I tried to boot the system again, same black screen with cursor movement. I did CTRL + Alt + Delete, nothing. Press and hold the SHIFT key, and a pop-up window asked FilterKeys. Press the SHIFT key 5 times, a popup asked about sticky keys. But that's all I can get it to do. Nothing else. I tried to boot into safe mode with F8, chose, each of them and that changes in screen resolution and the words "safe mode" in all the corners of the screen. If the repair dvd's while I start in safe mode, it will open as well in safe mode, but with the same black background mode. Tried running sfc/scannow through repair invites cmd of the dvd and it says a system repair is pending and he had to restart, and then run the sfc/scannow. Tried, but it doesn't do anything when I restart except go to Windows Error Recovery asking either start in any safe mode or normally. And then it's just black screen again.

  So I am at a complete loss what to do now. After all of this mess, it seems that this Windows Update Friday afternoon did something and when I booted it upward once again, his cause nothing but problems. I think it has something to do with the display and the graphics card drivers? It's as if the thing starts but I do not see anything either because the sticky keys appears, but sees nothing else, no matter what I do. Seriously, I don't want to this junk because this is a new hard drive and I was just able to retrieve my files from my old hard drive that had epic failures as well. And I just got this new specifications I wanted as well.

  Laptop Spec:

  Compaq CQ50-115nr
  OS: Windows 7 Professional
  HARD drive: Western Digital Scorpio Blue 320 GB SATA WD3200BEVT
  Processor: AMD Turion X 2 RM-70
  Graphics card: NVIDIA GeForce 8200 M G
  Memory: 3 GB RAM

  If someone could seriously help me I would be VERY happy.

  Hello

  This isn't good news.

  --------------------

  STOP: 0XC000021A

  Can be a difficult problem to solve, and you indeed need a technical help in a real store of the computer
  (not the leeks and the glances at a BestBuy or other BigBox stores) or system manufacturer support.

  Cause

  This error occurs when a subsystem of mode user, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), irremediably compromised and security can not be guaranteed. In response, the operating system goes into kernel mode. Microsoft Windows cannot run without WinLogon or CSRSS. Therefore, it is one of the rare cases where the failure of a user mode service can stop the system.

  Incompatible system files can also cause this error. This can happen if you restored your hard disk from a backup. Some backup programs may skip restoring system files which they determine are in use.

  Solve the problem

  Run the kernel debugger is not useful in this situation because the error occurred in a user mode process.

  Resolve an error in the user-mode device driver or system, third-party application service: Because the bug 0xC000021A control occurs in a user mode process, the most common culprits are third-party applications. If the error occurred after the installation of the new or updated device driver or service system, third-party applications, the new software should be removed or disabled. Contact the manufacturer of the software on a possible update.

  If the error occurs during the system startup, restart your computer, and then press F8 to character-based menu that displays the choice of operating system. In the Windows Advanced Options menu that results, select the last known good Configuration option. This option is most effective when a pilot or a service is added at a time. If the error is not resolved, try to manually remove the offending software. If the system partition is formatted with the (FAT) file allocation table, use a MS-DOS boot disk to access the hard disk of the computer. If the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or remove the defective software. If the defective software is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file. If a room newly installed if material is suspected, remove it to see if that fixes the problem.

  Try running the emergency recovery disk (ERD) and allow the system to repair any errors that it detects.

  Solve a problem of file system do not match: If you have recently restored your hard disk from a backup, check if there is an updated version of the backup/restore program available from the manufacturer. Make sure that the latest Windows Service Pack is installed.

  STOP: 0XC000021A<-- read="" this="">
  * 1314.html http://www.faultwire.com/solutions-fatal_error/Status-System-Process-terminated-0xC000021A-

  -----------------------------------------------------------------------

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  -------------------------------------------------------------------------

  It's my generic bluescreen convenience store - you can try Mode safe mode as suggested in article
  above - repeatedly press F8 that you start. Disks of Vista are probably necessary - if you do not try to repair it, you can borrow a friends because they are not protected against copying. You can also buy the physical disks
  good system machine cheap that you already own Windows (you have to reinstall them if)
  required). You can also repair disks on another computer.

  Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
  info that would help. Such as ITC and 4 others entered at the bottom left. And all others
  error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during "blue screen of death," collisions
  Displays information on all the "crash" of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
  There are other causes.

  You can do mode if necessary safe or the Vista DVD command prompt or
  Options recovery if your system is installed by the manufacturer.

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  You can try a system restore to a point before the problem started when one exists.

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  -------------------------------------------------------------------------

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates cbs.log Windows Vista (and Windows 7)
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible
  driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
  It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  Startup Options recovery or Windows 7 disk repair

  How to run a startup repair in Windows 7
  http://www.SevenForums.com/tutorials/681-startup-repair.html

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• I have a black screen with cursor before logon for Windows 7, 32-bit. Help, please.

  Tried to start in safe mode & start the laptop very well, but once I went back to the startup by default, face the same problem again.

  Hello

  Take a look at this thread and follow the same steps listed in the breast.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/Windows-7-boots-to-black-screen-with-cursor-before/531df029-0dac-4392-9efe-1d35714cf136

  In particular, the bit on a SFC/scannow. Sometimes when you unplug a PC like that, you can damage some essential Windows files. A SFC scan should be able to fix it.

  This link contains a lot of other really good as well troubleshooting procedures.

  I hope this helps.

• Pavilion dm4 does not start: black screen with cursor blinking up to no left, no error message

  Nowhere on my HP Pavilion dm4 close last night and does not restart.  When I turn on the computer, I get a black screen with a cursor blinking in the upper left corner.  I ran a variety of diagnostics and all seems OK (i.e. no error message).

  I am able to start the computer in mode 'Media' - and I see all my files.  However, I'm unable to start the computer normally.  Help, please.

  My computer is old - 1 year and 25 days to 25 days outside the warranty period.

  Thank you.

  Hello

  Boot from the new rescue CD, select repair your computer and choose the command line.  When this charge, enter the following commands and press on enter after everyone – including spaces as shown.

  Bootrec.exe

  bcdedit/export C:\BCD_Backup

  c:

  Boot CD

  BCD attrib s h - r

  Ren c:\boot\bcd BCD.old

  Bootrec /RebuildBcd

  Bootrec /fixmbr

  Bootrec /fixboot

  Remove the rescue CD and try to restart now.

  Kind regards

  DP - K

• Black screen with cursor blinking on HP Pavilion dv6z-3100 CTO Entertainment Notebook PC

  I have a HP Pavilion dv6z-3100 CTO Entertainment Notebook PC that I bought in 2010 and recently my brother was messing around with it and wiped the whole pc now im unable to use it because when I turn it on after one so that it displays a black screen with a cursor blinking (the typing cursor) and I don't have any recovery disk is a drive that I can use it to restore my computer for example a windows 7 64 b + supp 2 recovery?

  Hello

  You can order a set of replacement recovery disks using the link below.

  http://support.HP.com/us-en/document/c00810334

  If you have a problem with this link, order them directly from HP.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Kind regards

  DP - K

• HP Pavilion laptop g6: black screen with white cursor, connect

  My laptop is a few years old and today after I log in, I get a black screen with a white cursor. I read a few threads on the forums and have tried to take the battery out and pressing the button for 30secs-2mins (tried twice). I can access everything ok in Mode safe, so made a malware bites scan & clean registry. No maleware was found and I rebooted, but always the same black screen when you connect in normal mode. I tried to access the Advanced tab in the BIOS to make the test hardware, but I do not have this tab. I'm out of ideas. Help, please

  B_S2

  Hello;
  
  Let me welcome you on the HP forums!
  
  As it works OK in safe mode, then it's SOMETHING that is loaded at startup which is screw up the display.  Could be a runtime program. could be drivers, might be a Service.

  No easy way to tell.

  Demarrer start in safe mode, type MSCONFIG in the start area.  When that opens, turn off ALL startup items. Reset.

  The PC now work, if one (or more) of these numbers - and you have to go through a tedious process of re-enabling them one at a time until the PC fails again.  The last of them that you re-activated was the problem.

  Here is a tutorial on how to do it: http://www.howtogeek.com/74523/how-to-disable-startup-programs-in-windows/

  If the PC still does not work with all startup items disabled, then return to msconfig and click on the Services tab.  Check the hide services Ms.  Then turn off half superior Services.  Reset.

  If the problem is resolved, you will need to go through a tedious process of reactivating a Service at a time until you find the one that is the problem.

  If the problem is not resolved, turn off the other half of the services.  Repeat as above.

  No easy way to do...

  Good luck

• Connection of the main user brings up a blank screen with one cursor wheel, other users launch very well.

  My wife is running Vista Home Edition on his laptop HP 3 year, and she can't connect to his user account.  Once the password is typed in, it becomes just a black screen, with the spinning cursor wheel - forever.  It can connect to my user account on the same computer without problem.  I guess something is corrupted or damaged which prevents him to launch his user account.  How can we fix/bypass this problem?

  http://support.Microsoft.com/kb/811151
  Is for XP, but is similar to Vista.
  --
  ..
  --
  "jpmcgrath" wrote in message news: b9a576a2-608e-4439-a17b-25de0e64b58f...
  > My wife runs Vista Home Edition on a laptop HP 3 year and
  > she can't connect to his user account. Once the password is entered
  >, it becomes just a black screen with the spinning cursor wheel -.
  > forever. She can log on my user account on the same computer without a
  > problem. I guess something is corrupted or damaged prevents him from
  > launches its user account. How can we fix/bypass this problem?