Pavilion g6 1220sa slow start blocking programs not responding

called hp care and said to perform a recovery, once this was done seemed all ok then after running all dates etc on reboot but I screen blue then very slow to start ect again

Stop laptop then restarted pushing f2 ran disk hard test and the results were

Smart spending control

DST short failed

ID PU59BT-6066QH-MFPV4K-60SP03 failure

This means that the hard drive is faulty

Hello

Error code 24 characters for short drive Self Test (DST) indicates that hard is defective and must be replaced.  It is also compatible with the slow performance and questions hanging.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Kind regards

DP - K

Tags: Notebooks

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