Pavilion g6 can not boot black screen of death...

Hello

I have a g6 2240-CA Pavilion which will not start upward.  I get the 'HP' symbol and a message about 'Prepare auto repair'... then it goes in the black screen of death.

It runs Windows 8 (pretty sure its 64-bit version), System ID 1849 and ST9500325AS ATA Hard Drive.

I ran to the verification of diagnosis for the (vast) memory and hard drive.  The memory test the HD failed.  Specifically the "HD SMART Check" success and failure "HD short DST Check" with the following details:

Failure ID: Q4M8GW-6HV71A-MFPWW1-60WV03

Product ID: C2N57UA #ABL

Let me know if you need more info... Alan

Hello

According to test results, you posted, and it does not point to hard drive failure. Is your older machine for less than 12 months?

In this cases aged under 12 months contact HP in your local area and organize a repair service.

Checkurtech

Tags: Notebooks

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