Pavilion HPE h8 - 1360t: no internet connection

I can't connect to the internet.  The wireless router works and connects the other points to the internet, so I know it works at this point.  I am using a cable to the HP Pavilion and tried a different cable and that did not help.  I tried different plug-ins for the router and which did not help.  Tried connecting direct modem HP and rude which did not work.  I think that the problem is with the NETWORK adapter that is on the motherboard.  In the system, he says he's working.  Also indicates that the drivers are the most recent.  But it is not connected to the internet, so I don't know if he knows.

I installed Windows 10 a few months ago and everything worked until about 5 days ago.  Is it possible to check the NETWORK card?  Or what should I look for and then do?

Another problem that may be relevant, it's that I lost the start menu that should appear.  I was right clicking on the Start button for everything that I needed for a few weeks now.

TIA,

Jim

Hey there!

Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

I understand that wireless and the start menu does not work on your laptop.

Please try a few steps recommended below.

Step 1. Click the Start button, then select "Command prompt (Admin)" from the menu. This can run as administrator command prompt.
Step 2. Type the following command and press the Enter key:
Reg delete HKCR\CLSID\ {988248f3-a1ad-49bf-9170-676cbbc36ba3} /va /f
Step 3. Enter the command below in the command prompt and press ENTER once more:
netcfg - v u dni_dne
Step 4. Restart the computer, and come back with your parameters of connection Wi - Fi free. You should now see a list reconstituted from all the networks available within the range.

To fix the start menu, please follow the steps recommended below.

1. launch the Task Manager

Press [Ctrl] + [Alt] + [Del] keys on the keyboard at the same time, or with the right button of the taskbar, and select Task Manager.

2 a new task in Windows

When the Task Manager window opens, click more details to decompress, and then select new task run on the file menu.

3 run Windows PowerShell

When the run new task dialog box opens, type powershell, check the box to create this task with administrator privileges, and click OK.

Type the following command: Get-AppXPackage - AllUsers | Foreach {add-AppxPackage-DisableDevelopmentMode-register "$($_.) {"InstallLocation) \AppXManifest.xml"}

I would like to know if it works!

Have a great day!

Tags: HP Desktops

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