Pavillion g15-ab117na: new Pavilion g15 laptop turn not

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• HP Pavilion 15 laptop does not properly turned off

  Hi everyone, I am faced with a wireframe, annoying problem with my less than a month old HP Pavilion Notebook 15-p029tx.

  Sometimes, after pressing 'Shut Down', within the screen 2 seconds turns black, but the laptop would not extinguish itself, i.e. fan and power lights stays on always (once, I waited for 1 hour, like only the screen off & pc does not respond, occurs at the same time plugged / battery power). So, I press the power button for 5 seconds to turn it off. The next time he acts as restart, i.e. takes longer to boot and windows plays the startup sound.

  This kind of wired issue does not occur on every stop down. It happens probably once in two days of use. Standby, hibernation works very well.

  Configuration of the laptop: Pavilion 15-p029tx; 4 GB; Intel I3; 2GB NVIDIA; 8.1 Windows x 64 only language; 1 TB HARD DRIVE. Latest version of Windows, HP drivers, Antivirus updates are installed. PC is in good condition (defragmented HDD, registry, Ccleaner cleaning). Does not overheat is not possible: I have cooling pad and the weather is cold here.

  Steps I performed to fix the problem: Updated to latest Bios F.12; Reset bios default setting; made all the system from the bios, no found error diagnostics. Today, I run 10 stop test with different conditions, but it has never happened during the tests! Also all the usb ports give power during this gel.

  But I don't know, I would have to hold down the power button / stop again in the next two days.

  Experts please help me to resolve the issue, its very annoying when I'm in hurry, hurry to stop, lid closed, and next time, when I leave the laptop in the bag, it would always be running / power!

  Sorry for my bad English.

  I found the root of the problem. The culprit was Mcafee. After you remove Mcafee, it works well!

• New Pavilion g7-2220 will not load Windows to start-up

  Hello

  I just bought a new Pavilion g7-2220 and am just finishing the initial commissioning.  All registration modules and guests of live recording of MS are fine, but then the computer will not load Windows.  He explains in brief it is impossible to load Windows from the hard drive in a small dialogue window, then restarts and brings back me guests for the first time again.  It is supposed to be preloaded with Windows 8.

  Any help would be appreciated.  Again, this computer is brand new.

  Thank you.

  Hey Shannon3363,

  I'm very sorry to hear that you are having problems of this kind out of the box. The first option, I'd watch is an Exchange. If this is not a viable option, you can reset the operating system. This is a very simple process.

  1. prior to turn on/off the laptop, press in and hold the escape key

  2. press the power button as usual to start and hold down ESC until you see the Menu Start Up

  3. on the Start Menu, press F11 to go in Recovery Manager

  4. choose your keyboard

  5. click on troubleshoot

  6. click on reset your PC

  7. select just delete my files

  Leave about 30-45 minutes for the reset is complete. If you're still having problems with this load Windows normally, please let me know. Once again I aplogize for the inconvenience. Depending on where you have, there could be several reasons so that he can behave in this way. If you've got it to a brick and mortar store, technicians will provide implementation services and anything can happen during this period. I'll keep an eye out for your answer!

• Pavilion dv9810us: computer HP Pavilion dv9810us laptop will not start

  Reminder: a few days before my laptop does not start up, all using the laptop, the screen has become, I guess the technical term would be 'nuts': horizontal lines an inch in height, made of blocks quickly black and white, all changing left and right, and I could see my spreadsheet in the background.  Could not do something about the problem, so I rebooted and it worked fine.

  Then a few days after that, I tried to turn on my laptop, and occurred the following:

  (1) blue illuminated switch, control all the keys lit in blue (volume, skip, repeat, DVD...), fan began and heard the dvd begins to check for a disc.  This lasted for about 2 seconds.

  (2) off laptop (all lights extinguished, no fan noise or a dvd).  This lasted for about 5 seconds.

  then it would just repeat steps 1 & 2 times: start 2 seconds, stop for 5...

  Steps that my work to correct (without success):

  -J' I disconnected and removed the battery.  Let stand a few minutes.  After I have inserted the battery and reconnected, I pressed the power button.  Same 2 steps as shown above (lit for 2 seconds, turn off for 5, repetition) happened.

  -saw a post on the site of HP on a hard reset.  so I unplugged, removed the battery, which is held from the Start button / stop for 20 seconds.  then replugged (without inserting the battery) and power on.  Same 2 steps above happened (lit for 2 seconds, off for 5, repetition...).

  -J' I reset memory as someone on the HP Board has suggested:

  (1) remove the two memory, then replace both in the correct order.

  Result: same problem (2 seconds 5 seconds, repeat...)

  (2) remove the top memory (1 GB), bottom (2 GB) by leaving in place.

  Result: same problem...

  (3) place 1 GB memory on the bottom, nothing over the top.

  Result: same problem...

  From the above information, no idea what the source of the problem is, and how to fix it?

  It would be to remove the motherboard and "re-invest" the video chip with a heat gun. Configure you with a shield from sheet aluminium with the chip pushing through like dessert in a TV dinner. There are many tutorials online, but like anything else go you better the more you do and the first time is risky. Repair shops using a better process called "reballing", which is basically rebuild the chip and requires hardware, that no individual can afford to have.

  Access to the old hard drive is easy. Physically, remove it from the machine.

  https://www.YouTube.com/watch?v=B3tAGVzCS7w

  See 02:20 in. You must remove the plastic adapter for in standard SATA ports. You can leave it in the basket after removing the plastic adapter bar. Then use a usb to SATA adapter and you can plug the old drive on USB ports on your computer again, and it will appear as a USB key where you can copy and paste things out of it to the new PC.

  http://www.Amazon.com/STARTech-com-SATA-drive-adapter-cable/DP/B00HJZJI84/ref=sr_1_1?ie=UTF8&QID=1432146725&SR=8-1&keywords=USB+to+SATA

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• R50E installed new hard drive, laptop does not see...

  Hello

  Just installed a new hard drive, one old man went beyond repair, the disc is out of the package, I format, partition, but the laptop does not see...

  I wonder how I can do... I do not have the recovery disks, but I can get them if it will solve the problem

  Thks

  Thks for yr reply

  But the problem is solved, it was a hard drive defective, even if she was new out of the package, returned to the shop, tested found inoperative, replaced by another that everyone ok

  concerning

• HP pavilion Dv6 laptop: does not start in normal mode, safe mode

  Hi all

  I have HP Pavilion DV6 laptop with windows 7 Home premium 64-bit OS. It was working fine up until two or three days.

  After that some software upgrades, it has stopped booting.   When I tried to start it in safe mode, it stops at disk.sys.

  I don't have win 7 OS CD or recovery CD.  So I downloaded the trail version of windows 7 SP1, I want to install this, but he is suspended the windows logo.  I Googled it has bitten, I loaded a linux kernel and access the hard disk.  I backed up all the files required by using this boot of linux.

  I don't know what to do now?  What is the problem with my system. When I ran the drive diagnostic. It was a failure. That means that I can't use this HARD drive?

  Any help is greatly appreciated.

  Concerning

  Stéphane

  Hi stephane,

  Well the error code certainly would indicate that the player began to fail, but just in case, you might try to wipe the entire hard drive first and then reinstalling the operating system as described below.

  Download and install Killdisk on the link below - (this application will write zeros to the entire disk).

  http://Software.LSoft.net/KillDiskSuiteFree-Setup.exe

  Download and install ImgBurn on the link below.

  http://download.CNET.com/ImgBurn/3000-2646_4-10847481.html

  Access the application of disc kill you have installed in all programs, open the main folder, then select Bootable Disk creators, then the BACK Bootable CD Creator that will burn the ISO on a blank CD bootable.

  During the following process do not worry about all warnings as your Windows 7 installation disk will reformat the HARD drive.

  Insert this CD into your PC which is unable to load the operating system properly. Close Notepad, and then start again to boot from the CD of Killdisk and follow the instructions on the screen to kill disk.

  A brief description of the process here is Killdisk.

  Use it to wipe the entire hard drive, Select (80 h) and press f10 (you will also need to type a confirmation and press enter) - ( This will make sure to include all of the partitions , and then start the process - this may take a few hours!).

  When the process is complete, remove the CD of Killdisk and try to reinstall Windows 7.

  If it still does not work, I think your only option is to replace the HARD drive.

  Kind regards

  DP - K

• Computer HP pavilion dv6500 laptop does not read or play media, error code 31

  I have hp pavilion dv6500 laptop, - my dvd do not read or play - I went to Device Manager and opened it and it says the drivers required for this device-code 31.le how to fix it, please

  * original title - adapter #4-31 the code *.

  http://support.Microsoft.com/kb/982116/en-AU

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  See if the information above solves the problem.

  See you soon.

  Mick Murphy - Microsoft partner

• HP Pavilion DM1: Laptop does not connect to Internet

  My HP Pavilion dm1 is not connecting to the internet.  I know it's a older laptop (I bought it in 2011) but everything has worked very well so far.  It shows my network is available and I was able to access the internet from my phone to my roommate, but my laptop does not connect.  I have tried all the usual stuff... rebooted the laptop several times, ran troubleshooting, unplugged the router and the modem.  I noticed it happened after I installed an update of Windows, so I uninstalled the updates and still no luck.  What should I try next?

  Hi @slmahan ,

  Thank you for visiting the Forums HP's Support and welcome. I looked in your question about your problems of HP Pavilion dm1-3025dx laptop and with the wireless for Windows 7. Here is a link for the wireless connection troubleshooting.

  If you click on start and go to the Manager of device-Do you see the network map?

  Here is a link to the HP Support Assistant. Simply download and run the application and it will help with the software and drivers on your system, it has built in support troubleshooting wireless.

  I would like to know how this happens.

  Thank you.

• HP Pavilion notebook15-ab035ax: computer HP Pavilion 15 laptop turns off suddenly on low battery

  I bought my hp laptop Pavilion in India. Now, I live in England. For the last month or two, I have problems with my laptop. Whenever the laptop is on battery power, it does very quickly. It randomly stops (no stops, just turned off with a gut wrenching tinkling of the hard drive) at any time under load of 50%. no notification of low battery or go into hibernation. It can happen in the middle of typing a sentence or you to browse.

  I ran the diagnostic. Software battery check HP first showed a result of "low battery." I was about to order a new battery, when I ran the software once again, who now says "main battery OK.

  It's very confusing, because even if we agree that the battery has developed a problem, I do not understand why the system is not detect low battery or putting the computer to Hibernate, depending on settings. I checked the drivers - updated.

  The laptop is just a year and 3-4 months.

  Should I replace the battery? Or is it a software error in the new upgrade of windows 10?

  Any help will be appreciated.

  Thank you!

  Hi@drsunny,

  Welcome to the HP's Support Forums. Best platform for all kinds of solutions, tips and settings for your questions/problems.

  For the best experience on HP forum, see our Guide to HP Forums to learn more.

  Questions on the PC to charge the battery. Is this fair?

  Thank you for sharing the details of the problem. I want to help you.

  I recommend that you try to perform the diagnostic tests for the battery and check if that is any hardware problem. Use the link below to perform the diagnostics.

  http://HP.care/2eiMy8z

  I hope this helps. Let me know to learn more.

  Happy announcement.

  Resolv_S

  Happy to help you. I work for HP
  
  Please click on " ""Accept as Solution " " " if you feel my post solved your problem, it will help others find the solution.
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• Pavilion dv9700: laptop does not turn on but lights flash

  I have a Pavilion DV9700, service tag dv9925r. When I turn on the power, the power led and the led on top flash, I can hear the fan and drive spinning, but the screen stays black and after one or two seconds the lights out, but then continue to Flash on then close. When, I hear the fan running.

  What I've tried;

  Hung still no display on an external monitor

  Removed and reinstall the memory and hard drive, not good.

  Tried the hard reset, not good.

  I put another hard drive just to see if the disc was not, but no difference.

  There is no audible beeps at all. It does not seem to go through the checkpoint.

  The laptop is dead?

  If this document does not help, contact the HP support directly using the link that I have referred to in the document I have provided.

• HP Pavilion Dv6 laptop: turn on laptop with keyboard

  As the title suggests, I'm turning on my computer using my keyboard.  From what I could find, this is a setting in BIOS.  However; I can't find it, or can't stand my BIOS.  Any help would be appreciated

  If the laptop is in mode 'sleep', it is possible to reactivate it by pressing SPACEBAR - but from full power OFF... do not think.

• Computer HP Pavilion DV5000 laptop will not turn on or off

  This laptop is used every day and worked perfectly until this morning.

  I have attached the power cable and it works, but the screen remains blank. All lights normal power along the upper part of the keyboard are light, but that's all. The blue light along the front flashes.

  When I try to turn off the power by pressing the power button, nothing happens. The lighting and the computer does not turn off.

  Oddly, when I unplug the power cord, fires off - but only then.

  I tried to boot from the DVD drive without result.

  Any help would be very appreciated to get my laptop running and upward.

  In the absence of any other advice or suggestions, I decided to try to clear the CMOS memory. In the process, I discovered that the RTC battery was bad, so I replaced it with a battery in good condition and Hey Presto! -l' computer is now back up and functioning normally. Happy days!

• Pavilion dv4: laptop does not turn on

  I was attemptoing to download the updates of Windows for more than 12 hours.

  I left the computer this morning as he searched for updates and had breakfast.

  When I got home, the screen was blank, as tho the computer went to sleep, tried to wake up and then tried to turn on the monitor. No chance to get power and the only answer it the power light turns on with the lightning bolt flickers when I push the power button.

  Any ideas or suggestions?

  Hard reset. Remove the battery. Turn off the AC power. Hold the power button count to 10. Attach the AC adapter / CC and see if it is consumed on now.

• Pavilion dv7: laptop turns off after 40 seconds of not being connected.

  I want to take my laptop on the move without worry about finding an outlit every 40 seconds. I looked through the ' power settings and sleep ' but nothing appeals to my problem. I don't know if it's just something that all the HPs do or if I have a problem. Help, please!

  @marissagi

  HP laptops - test and calibrate the battery (Windows 7)

  http://support.HP.com/us-en/document/c00821536

  REO

• HP Pavilion 17 Laptop: NIC not turn on, on my laptop Pavilion 17

  My computer is PC portable Hp Pavilion 17.  Running Windows 7 Professional op Sys.  64 bit

  Processor = Intel i3-4005U CPU @ 1.70 GHz - Service Pack 1 - no pen or press enter for this view

  Here are the steps I've already tried:

  I tried several hate and components and computer reboots without success.

  I restored the computer to a time before the problem appeared without success

  Run the diagnostics on the network sharing Center gives the following:

  (Enable wireless function)  This gave the following note: (use the switch on the front or side of the computer, or function keys if available, to allow a wireless on this computer activity.)

  However there is no such change on this computer or the function keys to activate the wireless feature.

  Next step: go to.

  Control Panel - hardware & audio Windows Mobility Center.

  It produces a screen with several areas accessible for making adjustments.

  I then looked at the wireless network section

  Wireless network - shows - off Wireless section - the button (activate wireless) is inactive

  I am so impossible to activate the interface network (NIC) card

  I am completely fooled.  Help, please

  @OldmanDon,

  Hello and thanks for the display on the HP support forums.  Here is a link that may be useful for troubleshooting your wireless problem.

  HP PC - troubleshooting your wireless network and Internet access (Windows 7)

  And here is a link to Microsoft to help you as well.

  Wireless and wired network problems

  Let me know how things are going.

  Thanks again for posting and have a great day.