PC shuts off unexpectedly

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• Dv7-3165dx notebook computer unexpectedly shuts off when the battery is low

  Dv7-3165dx notebook computer unexpectedly shuts off when the battery is low. Even at 17%.

  This gets really annoying, that I keep losing jobs! Before it used to give me a warning and then Hibernate. Now there is no warning and it turns off without saving anything.

  Help!

  The laptop is a year old.

  I already ran the diagonsitic battery and it said the battery was good.

  OK, I think I finally figured it by changing power options, and I think that the way you reset the battery also helped.

  Here are the parameters:

  reserve battery level (this is when the popup will appear).

  10%

  low battery (this is when the low battery action will be performed).

  8%

  critical battery level (my computer would die at this point.)

  7%

  low battery action: sleep, sleep (this customize to your liking).

  battery low notification: on (hold on).

  critical battery action: sleep, sleep (my computer died already in criticism.)

• My guard computer shut down unexpectedly when I play games.

  My guard computer shut down unexpectedly when I play games. Now it is not always the case, just sometimes. The other day I was playing Sims 3 all day, literally, with the graphics settings maxed out and had no problem. The next day, he would crash as soon as it finished loading, even with the graphics settings at the bottom. Today, it was working fine this morning and now it crashes again. I had the same problem on and off with other games as well, Halo 2, Kings Bounty, UT 3. Here is my system:

  OS - Vista Ultimate 32 bit
  Processor: Core 2 Quad Q9400 @ 2 .66GHz
  RAM - 4 x 1 GB PC6400 DDR2/800
  MB - MSI P7N SLI - FI
  HARD drive - 150 GB x 2 (Raid 0) Raptor 10 k RPM
  PSU - 1000 watts
  GPU - NVidia GeForce 9800GT 1 GB (x 2 in SLI)

  And the error I get from Event Viewer:

  Filter event with the query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA 'Win32_Processor' AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace '//./root/CIMV2' because of error 0 x 80041003.» Events cannot be delivered through this filter until the problem is resolved.

  I got the error almost everyday since I got the computer, about 10 months ago, but it only blocks the computer if I play a game. I tried the 'fix' that removes the WMI event viewer 10 error, but everything done was make sure the error is not logged. I also tried another fix I found me delete the files in the repository, but that no longer works. I also run scans of complete system of virus/malware Spybot Search & Destroy and AVG 8 and verified the updated driver for my hardware. I also ran diagnostic tool memory. Who has good/clean/current. Can it be fixed or what I have to reinstall the OS?

  Hi JerHekSr,

  Thank you for using answers Forum.

  The first thing that comes to mind would be to check the motherboard manufacturer for an update of the firmware/BIOS.

  The error message mentions "loadpercentage > 99' which looks like you are running may at maximum load of the CPU while the game and that is the cause of the crash. You could try a clean boot to prevent the using CPU resources while you play to see if it makes a difference of strtup programs.

  To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts. This article describes how to solve problems in Windows Vista by performing a clean boot. This article also describes how to start the Windows Installer service and how to reset the computer so that it starts as usual.

  Note When you perform a clean boot, you may temporarily lose some functionality. When you start the computer as usual, the function returns. However, you may receive the error message, or you can experience the original behavior.

  If the computer is connected to a network, network policy settings may prevent you from following these steps. We recommend strongly that you do not use System Configuration utility to change startup options on the computer, unless a support engineer Microsoft directs you to do so. This can make the computer unusable.

  a. log in the computer using an account with administrator rights.

  b. click Start collapse this image enlarge this image, type msconfig.exe in the Start Search box and press ENTER to start the System Configuration utility.

  The collapse of this image to this image if you are prompted for an administrator password or for confirmation, type your password or click continue .

  c. under the general tab, click Selective startup , and then clear the Load Startup items check box. (The box use the Boot file is not available.)

  d. on the Services tab, select the hide all Microsoft services check box and then click on disable all .

  Note Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use to restore the system with the existing restore points.

  e. click OK , and then click restart .

  Step 2: Enable half the services

  a. follow steps 1a and 1B to start the System Configuration utility.

  b. click on the Services tab and then click to select the hide all Microsoft services check box.

  c. Click to select half of the check boxes in the Service list.

  d. click OK and then click restart .

  Step 3: Determine whether the problem returns

  If the problem persists, repeat steps 1 and 2. In step 2, click to clear half of the check boxes that you have initially enabled in the Service list.

  If the problem does not occur, repeat steps 1 and 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.

  If only one service is selected in the list of services , and you the problem persists, the service selected the cause of the problem. Go to step 6. If no service is causing this problem, go to step 4.

  Step 4: Enable half of the startup items

  a. perform a clean boot by repeating step 1.

  b. click on the Startup tab and then click to select half of the check boxes in the startup item list.

  c. click OK , and then click restart .

  Step 5: Determine whether the problem returns

  If the problem persists, repeat steps 1 and 4. In step 4, click to clear half of the check boxes that you have originally selected in the startup item list.

  If the problem does not occur, repeat steps 1 and 4. In step 4, select only half of the remaining check boxes that are cleared in the startup item list. Repeat these steps until you have selected all the check boxes.

  If only one startup item is selected in the startup item list, and you still experience the problem, start selected in the list element is the service that is causing the problem. Go to step 6.

  If no startup item causes this problem, a Microsoft service most likely the cause of the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the hide all Microsoft services check box in each step.

  Step 6: Resolve the problem

  After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.

  Step 7: Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  Click on start to reduce this image enlarge this image, type msconfig.exe in the Start Search box and press ENTER.

  The collapse of this image to this image if you are prompted for an administrator password or for confirmation, type your password or click continue .

  On the general tab, click the Normal startup option, and then click OK .

  When you are prompted to restart the computer, click restart .

  I hope this helps. Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Aspire M5 - 581T turns off unexpectedly during a battery

  Hi friends,

  I own an Acer Aspire M5 - 581T.
  All with it works fine except present a problem.

  While I use it on battery power (i.e. do not load), it shuts down unexpectedly. If the charger is plugged in, it works fine. No stop unexpected offs.

  Can someone suggest me a solution?
  It is the unwanted battery? should replace the dough to fix this?

  Thanks in advance.

  Mahesh

  I guess that's the right solution.

  Here are the links that I was making a reference.

  http://community.Acer.com/T5/ultra-thin/Acer-Aspire-S7-391-9413-keeps-shutting-down-randomly-while-u...
   http://community.Acer.com/T5/notebooks-netbooks/aspire-battery-not-detected-solution/m-p/238050#M390...

  I couldn't pinpoint exactly what screws needed to be strengthened, so I safely each screw.

  And as if by magic, my headache is gone. I used the laptop until the battery was 10% (about 3.5 hours), and it did not stop unexpectedly even once.

  -Manu

• Satellite P10 shuts down unexpectedly after only 4/5 minutes to be turned on

  Hey, I have a problem with my Satellite P10 2.5 years.
  The problem is it turns off unexpectedly after 4/5 minutes being powered on.

  After he fires it on again for about 7 to 10 HOURS, even with the power drive inside displays the 4 lights on the front, but it will not even power the start-up routine.

  I tried different combinations of power/battery and I still get the same problem.
  I'm sure that it is overheating and then take hours to enhance down.

  Your opinion on this would be appreciated.

  Thanks in advance...

  Ben

  Hi Ben,

  Certainly, it sounds like an overheating issue from your description, although I expect to recover much faster than 7 to 10 hours. You can try the technique of aspiration of dust on the grids of aspiration air to see if it improves the situation. Also check that the fans are working properly and that there is sufficient space around the appliance when it is in use.

  Kind regards

• Qosmio G35 display shuts off and won't turn back on

  After sitting for some time an hour or more generally the screen shuts off and no button can't seem to get the monitor to turn back.

  The Qosmio G35 still works and every once in a while, the screen turns on, but I don't know why.

  Have you tried to update the display driver and BIOS?

  I read about a similar question in this forum and especially a BIOS update and update the graphics driver helps solve this problem.

  Good luck

• Help! Lenovo B570 random Shut off and Start Up problems

  My Lenovo laptop B570 has had problems lately. It is only a month, but has frequent problems.

  My first question is that it stops randomly no matter what I do. I will be checking my email or anything else online then the screen is black and the power light is off. Happened almost every day, and I'm going to College soon so I don't want to cut when I anymore.

  My second problem is that sometimes when I start the laptop, either normally or after the random shut off, it will not connect properly. Sometimes I use the fingerprint reader or type in the password. It will say 'Welcome', then it will say "Please wait", but it will not disappear no matter how long I wait, and I left for 20 minutes like that before.

  My third and final question is whether the laptop freezes sometimes or all programs cease to operate and remain unusable. When I am able to boot successfully and connect, I open any program, and it will open, then immediately, it will say "not responding". When this happens, and I click anywhere else, everything becomes unusable, even the start menu.

  My solution to all these problems was to hold down the power button until the laptop turns off, start it in Mode without failure, then restart. I installed McAfee antivirus and Malwarebyte anti-malware software and scanned the whole laptop, but there has been no detection with either. If anyone has had similar problems, or has a solution to my problem, I want to say thank you in advance.

  material or heating problem. try bios flash update, if you access windows otherwise call lenovo support line.

  http://consumersupport.Lenovo.com/UK/en/DriversDownloads/drivers_list.aspx?CategoryID=91249

• Computer shuts off and comes back over and over again trying to open a session

  Original title: when I turn on the computer and the connection, it will compromise the destop and then shuts off and comes back, over and over again. I have run and remove detections from virus and bug, but it still does not work. Help
  Can I delete something so that my computer turned on? After f8 button the window xp from microsoft to address blue lights with a list of things to do in which nothing has allowed so far.

  Hi bonnieb1941,

  1. When did you start to question?

  2. you remember to make changes to the computer before this problem?

  3. How have you tried to run the virus and bug checks?

  4. is this the machine is disconnected and re-login in back or just reboot?

  Step 1:

  If the machine is in continuous loop, then try to disable the auto restart in case of system error and let us know the error code.

  a. restart your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.

  b. Select disables automatic system failure reboot when the Windows Advanced Options menu is displayed and press ENTER.

  Check the link for more information:

  A description of the options to start in Windows XP Mode

  http://support.Microsoft.com/kb/315222

  Step 2:

  Also, try unplugging the external devices connected to the system and check if the system boots normally.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• KDL-46XBR9 shuts off and the power light flashes red

  KDL-46XBR9 shuts off and the power light flashes red

  It flashes ten times, then rehearsals.

• Installed IE 8 months ago, and now computer will shut off randomly.

  I used products Norton for years but recently uninstalled all applications to perform specific Microsoft SEssentials & another difficulty it Apps to try & fix the problem. There is no loss of data or any other result indicating a problem of malicious. Only, the computer shuts off randomly & wait to see how long I want to try & recreate everything hit earlier, causing the problem?

  Hello Stephen1159,

  I would make to Windows XP from checking for disk errors.  I've added the link below to do so.  Please let us know status.

  The disk error checking:

  http://support.Microsoft.com/kb/315265

  Thank you

• Fuze will shut off randomly

  Fuze will shut off randomly, then it takes a few seconds to turn on. After that I see the symbol of welcome, it says media refreshing and it takes about 5 minutes to complete. It is very annoying! Please a little help.

  Normally, the "rocket" is enough to update the database on data transfers.  If the SD/SDHC card is not inserted, the database will not refreshing at startup.

  I have an eye on the music files for problems with ID3 tags and album art files especially.

  First of all, connect the "rocket" in MSC mode and check the memory of Sansa to find errors in the file system: right-click on my computer, and then select manage.  Click on the "rocket" and check the drive for errors.  Do this for the two logical drive letters assigned to the "rocket".

  Don't forget that your ID3 tags are written with tags ID3 v2.3 ISO 8859-1 (Latin-1) .  Great use for this is MP3Tag, a free utility.  In addition, be sure that your JPGs for your music (cover) are 300 x 300 or smaller.  The images are not necessarily greater then 15 to 20 KB or more, otherwise, you can run into questions.

  The "rocket" can freeze and possible can turn off if you try to play a corrupted music file.

  A simple way to know is by following the steps above, or format the "rocket" and reload your music a few tracks at a time, to see that all is well.  Remember, the "rocket" Formatting erases all the data (media) of the device, so have copies ready to reload on your Sansa backup.

  µsansa

• Auto shut-off will not

  OK simple task but no result.

  I just took an e250 new, not as effective as the newer devices, but I loved the idea of replaceable barttery. Anyway, I tried to get the stop to work automatically and it will not. Y at - it a simple trick I'm missing? According to the manual I go to settings, choose auto shut off, choose how long a delay and press the Center button to select. No good - no stop. What Miss me?

  In addition, this unit doesn't have a quick scan forward or back? Try to go back on an audiobook is a pain!

  Thanks again for the info. I loaded Rockbox and it will indeed used (manual is now 197 pages!), but it doesn't have the features that work better in my case. Many things I don't need or want not and some I don't understand even with the manual, but I'll try anyway.

• Auto shut off does not work on Windows vista.

  Original title: Auto shut-off

  I have a HP Pavilion Entertainment PC / Windows Vista and automatic closing does not work.  He tries to stop, but it is not...

  Hello

  Have you tried the command to stop as suggested by me in my previous post dated May 31?
  Check if you find an error recorded in the event viewer.
   
  Open event viewer
  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer
  
  Step 1: Also try to shut down in safe mode and see if that helps.
  Reference:
  Start your computer in safe mode:

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  
  If you are able to stop in safe mode, perform the clean boot and see if that helps.
  Step 2:
  Here is the link:
  http://support.Microsoft.com/kb/929135
  Note: When you're done to diagnose, follow step 7 in the article to start on normal startup.

• Service Pack does not have changes to restore it then shuts off and restarts with the same message over and over again.

  Help!  I have an apple mac with windows alongside mac system.  I the have not used for a while and when I logged in the windows system advised me to update to IE 9.  To do this, I had to install Service Pack 2 I did.  He then restarted but cannot install and came up with the following: Service Pack does not have changes to restore it then shuts off and restarts with the same message over and over again.  I don't know what to do to reopen and to reinstall the Service Pack.

  Hello

  This article explains how to troubleshoot problems when you install a service pack for Windows Vista or Windows Server 2008.

  http://support.Microsoft.com/kb/947366

  Use this forum link for all questions related to Windows Vista SP1, Windows Vista SP2 and Windows Server 2008 SP2 below.

  http://social.technet.Microsoft.com/forums/en/itprovistasp/threads

  or repost in the Windows Update forum link below

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

• The green light on the power supply shuts off when I try to turn on my pc to my thought is a power supp

  The green power light on the power supply shuts off when I press the power button / stop on the fron of the pc.  I think power but would it be the switch?

  It is a sign that the PSU has failed, but here's a convenience store. If you had mentioned the model #, I could have linked a suitable replacement.

  http://support.HP.com/us-en/document/bph06788