Persistent cartridge error Officejet 5510xi

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• HP officejet 7580 print cartridge error message

  I have a HP officejet printer 7580 all-in-one with the error message "the following ink cartridges appear to be missing or damaged. Magenta (M) "I followed the instructions on the HP site troubleshooting, first changing the magenta cartridge, clean the electrical contacts on the print head, then replace the printhead and I still get the same error message.» I then removed the cartridge yellow and still only had the same error message about the magenta cartridge, even after restarting the printer. In my view, that it must be a problem with the software or the chip of the computer on the printer itself. Someone at - it suggestions for me?

  Looks like you did a lot of troubleshooting for the cartridge error number.  The areas of print head and cartridge are separated in the OJ series L7580 printer, so the effect print head not this error.  The error comes from the electrical contact with the cartridge in question, appears magenta of the post.

  Follow the steps described in the document, found here, to solve the problem and determine if the error comes from the cartridge or the electrical system internal printer.

  I hope this helps.

• Officejet 5610 all-in-One: cartridge Error message:-see the documentation for the device to solve the problem

  I used Cartriege world genuing HP ink cartridges refills for the past 3 years.  These cartridges are about 3 months charging sine and worked very well.  I just print a page and then got the above message for the first time.  Any help?

  Thank you

  lurcher1

  Hello @lurcher1,

  Thank you for visiting the Forums from the HP Support! I see you are using cartridges refilled with your HP Officejet 5610. You have always used refilled cartridges, but now you've found a cartridge error.

  I would like you to start troubleshooting here: 'incorrect print cartridge' or 'Print Cartridge problem' message on the Panel of printer for HP Officejet 5600 all-in - One Printer Series

  You will notice Solution: use genuine HP cartridges :

  'HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP. If you use genuine HP, the following cartridges no could not solve your problem of print quality. »

  To get a better understanding to take a look at the documents below:

  Can I recharge the ink in my HP ink cartridge?

  &

  HP vs reloaded cartridges inkjet print cartridges

  I hope this helps, if you still get the error message after replacing authentic ink cartridges, I suggest you contact our technical support at http://support.hp.com/us-en/contact-hp. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  This is a great question other clients may also wonder; Please click the "accept as Solution" if you think that this message has helped you, or could help others. You can say thank you easily by clicking on the ' Thumbs Up ' below!

• OfficeJet J3680, suddenly will not print. Blinking orange exclamation point, screen reads "cartridge error".

  Suddenly, my Officejet J3680 will not be printed.  Blinking orange exclamation point, screen reads "cartridge error".
  No troubleshooting of any help.  What should I do?

  Hello

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  HP - OfficeJet J3680 - drivers - the value for your version of Windows
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=3441026&LC=en&cc=us&DLC=en&lang=en&cc=us

  HP - OfficeJet J3680 - troubleshooting
  http://h10025.www1.HP.com/ewfrf/wc/product?product=3441026&LC=en&cc=us&DLC=en&lang=en&cc=us

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Officejet 6310: cartridge error

  I regularly get messages "Cartridge error" as follows: "both cartridges are not intended for this printer" or "both cartridges must be replacred" or another message saying something like the cartridge on the left is incompatabnler & needs replaced.

  My solution has been to remove and reinsert the same cartridges that have been installed. Sometimes, I also have to slide the cartridge door by hand from left to right the printer. After going through these gyrations, the printer will work for a few days and then one of the same error messages appears & the printer stops working until I reintall 1 or 2 cartridges and/or slide the cartridges on the right side of the printer.

  Hi @txquacker,

  Welcome to the HP Support forums.

  I understand that your HP Officejet 6310 all-in - One Printer shows "cartridge error: one or two cartridges are not intended to be used to this printer ' error, which is temporarily solved by removing and reinstalling the cartridges and sliding manually the carriage from left to right." I would like to help with that.

  Here is a specific document on this issue - ' cartridge error: one or two cartridges are not intended to be used for this printer "Error Message."

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• OfficeJet 4315 "cartridge error - refer to the device documentation.

  I have an Officejet 4315 - received the flashing! (orange light) and the message 'cartridge error-see you in the documentation for the device. Use new cartridges HP 21 and 22. Took out them, inspected, cleaned, etc.

  Cannot print page test/alignment.

  Uninstalled and reinstalled printer software. No luck. Flashing! just got back after having disconnected and uninstall/reinstall.

  How to solve this error?

  Thank you

  Cathy

  Remove the black print cartridge and keep only the color cartridge to verify the message. Now remove the color cartridge and only insert the black cartridge in and check the message. This should give an idea on what cartridge has a problem.

• HP Officejet 6310 All in One – "cartridge error - remove and re-insert cartridge on the left.

  HP Officejet 6310 All in One "cartridge error - remove and reinsert cartridge on the left."

  Help!  With this error message, it is not allowing me to print at all.  I did the steps to clean the cartridge and carriage of the printer inside, twice with no result.  I turned off and unplugged the printer several times also. In addition, the cartridge that I just put is new.  Frustrated.  Thanks for any help you can send my way!

  Hello

  Looks like you did the correct steps to try to resolve the problem. If you did all the steps on the below link without resolving the issue, the hardware may be damaged.

  http://support.HP.com/us-en/document/c00831987

  After checking all steps have been completed, please call HP at 1-800-474-6836 for see what upgrade options are available for this model.

• OfficeJet HP5510 remove and check black print cartridge error

  Hi, my OfficeJet 5510 was printing very well. Then suddenly gave me the error "remove and check black print cartridge". The cartridge has plenty of ink. Remove and replace the cartridge. No luck. Past to another black HP cartridge. Same mistake. Any suggestions?

  Hello

  Only two suggestions for you, but they might do the trick:

  Try the troubleshooting steps as much as possible the documents below. The only step that you should ignore is to buy a new cartridge, since you just got a new.

  "Remove and check [color / black / photo] cartridge ' Error Message appears on the screen of the control panel.

  "Incorrect print cartridge" or "Print cartridge problem" message

• Officejet Pro 8600 ink cartridge error

  one or more cartridges seem to be damaged K.  Message appeared after replacing the exhausted original install black cartridge.  I replaced the cartridge to spare with a new cartridge, nothing helps.  I cleaned the contacts and even replaced all the original cartridges installation, once again nothing is.  This is a wireless printer and PC using a windows 7 Home premium OS.  It seems that a printer problem not connected to a PC or a BONE.  It's the HP printer 2nd I have who has the same problem.  All suggestions except substitute the printer?

  @ REBjr.  -I understand that you are getting the error message on the printer that is related to the print cartridges.  Are you using genuine HP unfilled ink in the printer? I would like to start by doing a hard reset of the product to try to put the printer back into a known working state and try to clear the error message before replacing parts.  Here is a document that provides the steps for the hard reset.  Also, is there residue on the black cartridge?  If so, I would look at this link here. It aims to get a printer ink cartridge error message when you try to install a new black cartridge in the machine. I hope this helps.

• OfficeJet 5610xi all in one cartridge error

  Lack of color ink so I replace the cartridge. A ran the alignment and printed correctly. When I tried to print a document, it says cartridge error and the light is very. I removed and installed again. This error of time came for two cartridges. so removed (both) that I later discovered that I wasn't supposed to do. and returned to Cartridge World and got more than 2 cartridges. Put them in and the message is still there. I can't get it to align, printing, fax, nothing. Just always flashing cartridge error. I shut the system off printer, enabled on one at a time, even unplugged when stopping and thinking that can reset, but to no avail. Any suggestions please help.

  Removing and replacing the two shouldn't be a problem.  You use remanufactured/filled cartridges?  Their quality is generally low, see here for a study of the logic of the quality.

• Cartridge error

  My officejet 5610 (several years) all in one is showing a message "error cartride. I removed and cleaned the contacts of the cartridge with distilled water, as well as contacts of transport (but not sure that these have been cleaned as well as swabs were not long enough). It printed a page, but then the returned message. Then I tried to replace cartridges, which invited the aligh process, but he is stuck - that is to say nothing happened. Y at - it a next step?

  Hi there @OldWino , welcome!

  I read on your Officejet 5610 you indicating an ink cartridge error.

  Even if it looks like you tried him recommend troubleshooting, I suggest looking at this guide and make sure that you have tried the steps. If the problem persists, contact HP directly to see what are your printer options.

  "Incorrect print cartridge" or "Print cartridge problem" Message appears on the printer control panel

  Details of HP:
  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  All the best,

• Install cartridge error Setup when you try to change the new cartridges

  Hi all, I photosmart5510 and tried to change ink cartridges, but I get a warning of use installation cartridge error. Not really very well how to manage and and have a really important to do print job. Any advice would be greatly appreciated. At soon J

  Hi Jaimecits,

  At this point, I would say, go for sure

  If it is and ask cartridges of well installation, or the same problem persists, it will be time to consider an upgrade!

• Cartridge error: cartridge on right must be replaced.

  HP Officejet 6300, Windows XP, cartridge error: cartridge on right must be replaced.

  I got this error message on the printer from my wife everything last, so I it network in my HP Photosmart C7100 to keep her going. After of course replace the cartridge of the printer on the right (black ink), he worked for a week, then started again the error message. I just searched the net for a solution and found the following amazing revelation

  http://www.brokenmind.co.UK/2009/05/22/cartridge-error-cartridge-on-right-must-be-replaced/

  I tried the reset solution option I found there, but it did not work. After searching around this forum, I hit on the idea of return to the old cartridge because I was convinced it was ink stay there, if I had kept. Hop, after a restructuring process, the printer is ready for action again.

  This may or may not be a definitive solution. Who knows what next week will bring, but if someone has something to contribute on this error message, I would have.

  The company that provided this cartridge not HP acknowledged that there is a bad reading on the chip and asked that I'm going through their reset process, i.e. to remove the cartridges, remove the power cable from the printer and leave it powered off for 10 minutes. Then reconnect and replace the cartridges again. It works no more.

  The company indicated they now replace the cartridge of the free and return to the old one so they can inspect further. It's too good service from them. From this, we know now there is a fault with chips on the cartridges from a source of the problem. Of course HP could also say to use the original cartridges and you don't have the problem at all, or at least the cartridge is certainly out of ink and needs to be replaced.

• ink cartridge error (failed electric pen)

  Deskjet D4360 printer; 32-bit Windows/vista; request entry/solution for/on "ink cartridge error (failed electric pen)."  new placement of ink cartridge were found. due research: have cleaned the contacts of cartridges (w / fluffy lin distilled water & reinstall cartridge. problem persists)

  What cartridge has been replaced? Make sure the printer is connected directly to the wall jack to make sure that the printer gets enough energy to function properly. Remove the cartridge and inspect the chute. Do you see differences between the two falls as a missing metal PIN or debris in one that is not in the chute on the other? Given that you have cleaned and inspected the cartridges already, I would then try reset the printer the following. No user settings are lost with this reset and they're trying to put the printer back into a known working state and clear the error message.
  
  To do this reset:
  1. take the cartridges from the printer and close the access door.
  2. If the printer is turned on, unplug the power cord at the back of the printer. Then disconnect the power cord from the wall outlet
  3. wait at least 30 seconds
  4. connect the power cord to the wall outlet, and then again in the printer
  5 wait for the machine to start. Once he recognizes that the cartridges are missing, place them in a moment.
  
  I hope this helps.

• New Printer4630 print cartridge error

  During my first Setup after purchase, I get an error message on the printer screen that prevents me to fill out my online configuration.

  error message - incident affecting an ink cartridge - ink after the cartridge has to be replaced. -end of the error message.

  I removed and replaced the new cartridges several times but the error message continues to display.

  I've unplugged and replaced the power cord for a restart with no improvement.

  Hey @SteveMay,

  Welcome to the Forums of HP Support!

  I would like to work with you today to resolve the message 'Ink cartridge problem' on the front panel of your new HP Officejet 4630 e-all-in-one printer. I understand that you have already run through important steps of troubleshooting without result. I would recommend crossing the following step-by-step help document for this problem.

  A "cartridge missing" "Cartridge problem", or "Incompatible cartridge" Error Message for HP Officejet 4630

  Don't forget to reply to this post with the final result of your troubleshooting. Good luck!